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YOUNG MARKETERS ELITE PROGRAM – SEASON 3
[Assignment 5.1]
Ngọc Khánh + Đình Giang + Khánh Thy
DEFINITION
Brand communication is the connection between brand and consumer
Integrated Brand Communication (new way of developing brand
communication) is designed to help us deliver our objective and therefore
get a better return on our investment
Integrated Brand Communication
build from SINGLE idea through
different channels to exploit the idea,
to meet objective.
Communication IBC should:
- Be integrated around a SINGLE idea.
- Encompass ALL touch points with the consumer.
- Exploit the idea across the most APPROPRIATE channels to meet OBJECTIVES.
- Have planned in TALKABILITY.
The three key elements of IBC
Brand
Communication
Idea
Campaign Ideas
Campaign Executions
These cover all of the communications activities that bring the
Campaign Idea to life
This is the big idea which translates the Brand Essence from the Brand Key
into a communication theme.
The single minded creative idea that plays out in all executions over
a defined period of time and is objective led.
Everything builds
from a single
Brand
Communication
Idea
DEFINITION
ROLE
FEATURE
Brand Communication Idea Campaign Ideas
This is the big idea which translates the
Brand Essence from the Brand Key into a
communication theme.
The single minded creative idea that
plays out in all executions over a defined
period of time and is objective led.
- Define the essence and communicate it to
consumer
- It lies at the heart of every element of a
brand’s communication and is an essential
element in the Brand Vision Plan. It is only
changed if there is a distinct need ( e.g a
new strategic direction for the brand ).
Direction for a specific
campaign/advertising
+ Stable for 3 - 5 year life
Drive the brand, across medina & products
+ Presence of a brand champion
+ Repeatedly communicate brand values
+ Must be clarity, consistency and
constancy
+ Changeable, short-term
+ Defined and decided by the brand
communication
+ It is the “what” and also the “how”. The
“what” is the idea which is consistent across
the campaign. The “how” is the
communication strategy
MUST BE
ü Focused
ü Relevant
ü Logical
ü Credible
ü Unambiguous
ü Jargon-free
ü Clear on budget
ü Colorful, interesting
MUST NOT BE
× Contains “interesting” yet superfluous
information
× Without a reason to back up the claim
× Unclear on what is really needed
× Has no clear deliverables
× Unclear who is signing off
× Uninspiring and dull
× Contains consumer facts and consumer insights
Brief?
A brief is the framework of foundation that informs a writer
or creative talent of guidelines for marketing of a campaign.
In other words, a brief is the document confirming
understanding between a client and an advertising agency
(or between a agency with it’s creative team).
Good Brief?
Tell a story with internal logic, inspirational and consistent theme
DIRECTIO
N
INSPIRATION FOCUS
WHY
Receiver can understand clearly the main point from the
brief
If not, receiver will be confused to start
Receiver won’t take time to re-structure thought
If only you trust something, you’ll work well with it
Anything unclear takes lot of time from both sides to make
sure that they have the same understanding
Jargon may cause misunderstanding
Money limits the creativity and makes it practical
A boring brief may lead to a boring solution
Not bias about the solution for the brief
AGENCY BRIEF CONTAINS
(Written by agency, to brief creative team)
Get (Target Consumer)
Who (Detailed Target Consumer Profile)
To (Call to what Action)
By (How communicate)
9 COMMON WRONG BRIEFS DETAILS
1. Rumor briefs verbal brief without any writing down
2. Faceless briefs brief without facing
3. Cut, copy & paste briefs hurried
4. Jungle briefs too much information
5. Jargon briefs dull and full of client jargon
6. Fat briefs (broad objective) too broad
7. Prison briefs no creative freedom, too many mandatories
8. Blind briefs using fancy words, but impossible to deliver
9. Warehouse briefs the brief could be for any brand
ELEMEN
TS
INA
BRIEF
CLIENT BRIEF CONTAINS
(Written by client, to brief agency)
Business background
Market competition
Consumers
Brand strategy
Marketing plan
Requirement for agency
Budget
Timing
WHY ISTHIS MATTER?
No evidence, no material
Easy to misunderstand
Not thought through
Not single minded key message
“I don’t understand their jargon!”
You come to nothing!
Do you really need creativity here?
Wasting effort
Consumers do not recognize you!
Mirinda – “Li	
  xi	
  tieng cuoi”
Criteria Details Effectiveness
Example
1. Market and brand
situation
Mirinda is one of the leading soft drink brands in Vietnam and comes in two
great tasting flavors - Orange and Sarsi.
Tet is the key occasion every year for selling beverage products. Mirinda with
“bold fun” proposition for youth wants to conduct an advertising marketing
campaign in Tet which brings that “bold fun” to Vietnamese people in that
valuable holidays
Detailed description
about brand and what
is the purpose of
campaign
2. Problem
However, There are a lot of brands are on the race for marketing activities in
Tet with many messages to consumers based on huge budgets. If Mirinda does
not talk an unique, distinguishing and truly interesting story, the brand easily
fades and sinks under the sea-of-advertising-campaigns.
Define clear challenges
that need to be
overcame
3. Objective New campaign to increase sales in Tet, must be unique and outstanding
Clear objectives to
meet the expectation of
the brand
4. Target audience
Youth aged 15 – 22
Digital savvy
Active, dynamic, open-minded
Want to have more fun in Tet
Included demographics
and U&A
Mirinda – “Li	
  xi	
  tieng cuoi”
Criteria Details Effectiveness
Example
5. What we will
communicate
Mirinda – Tet cuoi tha ga
Clear message that
easy to understand for
both agency and
consumers
6. RTB With the bold fruity taste and vibrant fizz, Mirinda livens up any day
Have strong and
relevant RTB
7. Channels Social network, Youtube, PR, KOLs, Forum seedings
List out the most
effective channels to
conduct campaign
8. Executional
mandatories
Mirinda logo, real product image, Attention drawing tagline
Values and benefits, Company website
Clear detail that easy to
follow
9. Budget 500.000 USD Clear on budget
8. Brand personalities Funny, Excited, Proactive, Young
Define exactly
keywords that stand for
the brand
GREAT  CREATIVE  IDEA  MUST
ABCDE model Criteria Example
Attention Based on	
  an	
  insight
Aim to target consumer with consumer
trend or popularculture.
Impact,	
  enjoyment,	
  involving)
Target consumer: women who are not confident with their apperance.
Universal truth: the	
  depiction	
   of	
  beauty	
  in	
  entertainment,	
  fashion	
  and	
  advertising	
  
has	
  restricted	
  the	
  definition	
  of	
  beauty
Insight: Women	
  are	
  critical	
  of	
  their	
  own	
  appearances
Branding On brief The simple	
  and	
  ambitious	
  brief	
  :	
  Make	
  women	
  feel	
  better	
  about	
  themselves.
The idea successful reach the brief by invoke the difference between what women
think of themselves and what other peolpe think about their apperance.
Instrinsically branded	
  at	
  the	
  core
Differentiate with competitors
Dove	
  aims	
  to	
  educate	
  and	
  inspire	
  women	
  to	
  accept	
  a	
  wider	
  definition	
   of	
  beauty	
  and	
  
to	
  celebrate	
  their	
  natural	
  beauty	
  be	
  comfortable	
  in	
  their	
  own	
  skin
while others focus on becoming more beautifful, which put pressure on women
mind
Communication Must be	
  together	
  with	
  right	
  execution Right execution:
The	
  participants	
  where	
  selected	
  through	
  a	
  normal	
  casting	
  session. Dove do not invite
any beautiful celebrities to join in their clip.
The twist moments can make audiences and participants burst into tears.
Delivery Release the	
  message,	
  and	
  speak	
  to	
  the	
  
product/	
   brand	
  truth
The message:Show the woman that they are more beautiful than they think
Can	
  lead	
  to	
  executions	
  in	
  many	
  media Channel: Viral clip, TVC which was spread out largely on media, social network
Delivers the	
  message	
  through	
  the	
  most	
  
appropriate	
   touch-­‐points
The	
  twist	
  moments	
  can	
  make	
  audiences	
  and	
  participants	
  burst	
  into	
  tear	
  
Starting a	
  conversation	
  in	
  media	
  and	
  among	
  the	
  public	
  about	
  women	
  and	
  their	
  
perceptions	
   and	
  the	
  definition	
  of	
  beauty
Effectiveness Interesting and	
  fresh New definition of beauty: marketing	
  is	
  too	
  quick	
  to	
  blame consumer ‘s shortcomings	
  
to convince them buying products,	
  as	
  if	
  we	
  were	
  the	
  only	
  ones	
  out	
  there	
  who	
  don't	
  
fit	
  the	
  superwoman,	
  supermodel	
   mold. Dove	
  put	
  a	
  crack	
  in	
  that	
  veneer.
New type in personal	
  care	
  advertising: real experiment. The viral clip was made as
documentary film
https://www.youtube.com
/watch?v=litXW91UauE
The  creative  idea  is:  
prove they	
  are	
  wrong	
  
about	
  their	
  self-­‐image	
  by  
comparing  the  portrait  
based  on  their  percieve  
and  the  one  based  on  
other  people  
description.
Main  channel:  Viral  clip.
Dove	
  Real	
  Beauty	
  Sketches	
  Campaign |	
  You’re	
  more	
  beautiful	
  than	
  you	
  think
COMMON  CREATIVE  IDEAS  OFTEN  FOLLOW
1. Common	
  Interest
Ex:	
  Campaign/  Advertising  Big  Idea:
Vinasoy  Tết-­ Mầm  lộc  an  lành  https://www.youtube.com/watch?v=RpaX-­‐ck6YCw.	
  
2.	
  Something	
  Completely	
  Different
Ex:	
  Brand  Communication  Big  Idea:
Twin  Lotus  Herb  Toothpaste:  Black	
  Herbal	
  is	
  good	
  :	
  Đen  là  tốt    
https://www.youtube.com/watch?v=Bye6MeF-­‐SP0Features Example
Coming	
  from	
  a	
  shared	
  voice Tet  occasion
Something	
  that	
  you	
  can	
  
relate	
  to
Product  material-­ soy  seeds  link  
with  the  image  of  growing  up,  
turning  into  something  strong  and  
peaceful.
Being	
  the	
  same	
  shoes People  percieve  that  peace,which  
they  truly  hope  in  life, is  the  most  
important  thing.
Differentiate  to  competitors In  Tet  occasion,  while  other  brands  
focus  on  reunion  and  share  or  
traditional  values,  Vinasoy  choose  
“An  lành”  to  communicate.
Features Example
Going	
  against	
  the	
  category	
  
norms
Common  toothpaste  are  white or  
bright  color.
Addressing	
  something	
  in	
  a	
  
different	
  way
Black  Herbals  toothpaste,  which  
made  from  herb,  is  black.
Advertising  Big  Idea “Appearance	
  can	
  be	
  deceiving”	
  TVC:  
send  message  of  black  is  good and  
do  not  be  deceived  by  the  
appearance  of  anything.
4. An Insight
Finding that real human truth.
Something that people may not know they’re thinking.
Ex:  Campaign  Big  Idea
Nike: “Find Your Greatness” https://www.youtube.com/watch?v=WYP9AGtLvRg
Airing  time:   the Olympics when the best of the best are celebrated and those who
come 4th are chastised.
Universal  Truth:  It is not just the championship athlete or record breaker that aspires
to push their limits. It is also the everyday athlete who strives to excel on their own
terms, to set and realize personal goals and achieve their own defining moment of
greatness
Insight:  I  m  not  a  championship  athlete  or  record  breaker  but  I  still  want  to  to  achieve  my  
own  goals.
5. Authentic
Showing real world situations, that people say that could
be me.
Example:
Advertising  Big  Idea:
Oppo-­ TVC:  Làm  cha  cần  cả  đôi  tay,  
đặt  máy  xuống  để  thật  sự  bên  con.
www.youtube.com/watch?v=iKcfjqSJIH0
Real  situation:  The development of
smartphones blurring the knot that
ties among members of the family.
3. Speaking The Same Language
Communicating in a way language that our target will get.
Ex:  
Campaign  Big  Idea:
Say  it  with  pepsi:  Pepsi  Emoji
Thank you.

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Young Marketers Elite 3 Assignment 10.1 - Đình Giang-Ngọc Khánh-Khánh Thy

  • 1. YOUNG MARKETERS ELITE PROGRAM – SEASON 3 [Assignment 5.1] Ngọc Khánh + Đình Giang + Khánh Thy
  • 2. DEFINITION Brand communication is the connection between brand and consumer Integrated Brand Communication (new way of developing brand communication) is designed to help us deliver our objective and therefore get a better return on our investment Integrated Brand Communication build from SINGLE idea through different channels to exploit the idea, to meet objective. Communication IBC should: - Be integrated around a SINGLE idea. - Encompass ALL touch points with the consumer. - Exploit the idea across the most APPROPRIATE channels to meet OBJECTIVES. - Have planned in TALKABILITY. The three key elements of IBC Brand Communication Idea Campaign Ideas Campaign Executions These cover all of the communications activities that bring the Campaign Idea to life This is the big idea which translates the Brand Essence from the Brand Key into a communication theme. The single minded creative idea that plays out in all executions over a defined period of time and is objective led. Everything builds from a single Brand Communication Idea
  • 3. DEFINITION ROLE FEATURE Brand Communication Idea Campaign Ideas This is the big idea which translates the Brand Essence from the Brand Key into a communication theme. The single minded creative idea that plays out in all executions over a defined period of time and is objective led. - Define the essence and communicate it to consumer - It lies at the heart of every element of a brand’s communication and is an essential element in the Brand Vision Plan. It is only changed if there is a distinct need ( e.g a new strategic direction for the brand ). Direction for a specific campaign/advertising + Stable for 3 - 5 year life Drive the brand, across medina & products + Presence of a brand champion + Repeatedly communicate brand values + Must be clarity, consistency and constancy + Changeable, short-term + Defined and decided by the brand communication + It is the “what” and also the “how”. The “what” is the idea which is consistent across the campaign. The “how” is the communication strategy
  • 4.
  • 5.
  • 6.
  • 7. MUST BE ü Focused ü Relevant ü Logical ü Credible ü Unambiguous ü Jargon-free ü Clear on budget ü Colorful, interesting MUST NOT BE × Contains “interesting” yet superfluous information × Without a reason to back up the claim × Unclear on what is really needed × Has no clear deliverables × Unclear who is signing off × Uninspiring and dull × Contains consumer facts and consumer insights Brief? A brief is the framework of foundation that informs a writer or creative talent of guidelines for marketing of a campaign. In other words, a brief is the document confirming understanding between a client and an advertising agency (or between a agency with it’s creative team). Good Brief? Tell a story with internal logic, inspirational and consistent theme DIRECTIO N INSPIRATION FOCUS WHY Receiver can understand clearly the main point from the brief If not, receiver will be confused to start Receiver won’t take time to re-structure thought If only you trust something, you’ll work well with it Anything unclear takes lot of time from both sides to make sure that they have the same understanding Jargon may cause misunderstanding Money limits the creativity and makes it practical A boring brief may lead to a boring solution Not bias about the solution for the brief
  • 8. AGENCY BRIEF CONTAINS (Written by agency, to brief creative team) Get (Target Consumer) Who (Detailed Target Consumer Profile) To (Call to what Action) By (How communicate) 9 COMMON WRONG BRIEFS DETAILS 1. Rumor briefs verbal brief without any writing down 2. Faceless briefs brief without facing 3. Cut, copy & paste briefs hurried 4. Jungle briefs too much information 5. Jargon briefs dull and full of client jargon 6. Fat briefs (broad objective) too broad 7. Prison briefs no creative freedom, too many mandatories 8. Blind briefs using fancy words, but impossible to deliver 9. Warehouse briefs the brief could be for any brand ELEMEN TS INA BRIEF CLIENT BRIEF CONTAINS (Written by client, to brief agency) Business background Market competition Consumers Brand strategy Marketing plan Requirement for agency Budget Timing WHY ISTHIS MATTER? No evidence, no material Easy to misunderstand Not thought through Not single minded key message “I don’t understand their jargon!” You come to nothing! Do you really need creativity here? Wasting effort Consumers do not recognize you!
  • 9. Mirinda – “Li  xi  tieng cuoi” Criteria Details Effectiveness Example 1. Market and brand situation Mirinda is one of the leading soft drink brands in Vietnam and comes in two great tasting flavors - Orange and Sarsi. Tet is the key occasion every year for selling beverage products. Mirinda with “bold fun” proposition for youth wants to conduct an advertising marketing campaign in Tet which brings that “bold fun” to Vietnamese people in that valuable holidays Detailed description about brand and what is the purpose of campaign 2. Problem However, There are a lot of brands are on the race for marketing activities in Tet with many messages to consumers based on huge budgets. If Mirinda does not talk an unique, distinguishing and truly interesting story, the brand easily fades and sinks under the sea-of-advertising-campaigns. Define clear challenges that need to be overcame 3. Objective New campaign to increase sales in Tet, must be unique and outstanding Clear objectives to meet the expectation of the brand 4. Target audience Youth aged 15 – 22 Digital savvy Active, dynamic, open-minded Want to have more fun in Tet Included demographics and U&A
  • 10. Mirinda – “Li  xi  tieng cuoi” Criteria Details Effectiveness Example 5. What we will communicate Mirinda – Tet cuoi tha ga Clear message that easy to understand for both agency and consumers 6. RTB With the bold fruity taste and vibrant fizz, Mirinda livens up any day Have strong and relevant RTB 7. Channels Social network, Youtube, PR, KOLs, Forum seedings List out the most effective channels to conduct campaign 8. Executional mandatories Mirinda logo, real product image, Attention drawing tagline Values and benefits, Company website Clear detail that easy to follow 9. Budget 500.000 USD Clear on budget 8. Brand personalities Funny, Excited, Proactive, Young Define exactly keywords that stand for the brand
  • 11. GREAT  CREATIVE  IDEA  MUST ABCDE model Criteria Example Attention Based on  an  insight Aim to target consumer with consumer trend or popularculture. Impact,  enjoyment,  involving) Target consumer: women who are not confident with their apperance. Universal truth: the  depiction   of  beauty  in  entertainment,  fashion  and  advertising   has  restricted  the  definition  of  beauty Insight: Women  are  critical  of  their  own  appearances Branding On brief The simple  and  ambitious  brief  :  Make  women  feel  better  about  themselves. The idea successful reach the brief by invoke the difference between what women think of themselves and what other peolpe think about their apperance. Instrinsically branded  at  the  core Differentiate with competitors Dove  aims  to  educate  and  inspire  women  to  accept  a  wider  definition   of  beauty  and   to  celebrate  their  natural  beauty  be  comfortable  in  their  own  skin while others focus on becoming more beautifful, which put pressure on women mind Communication Must be  together  with  right  execution Right execution: The  participants  where  selected  through  a  normal  casting  session. Dove do not invite any beautiful celebrities to join in their clip. The twist moments can make audiences and participants burst into tears. Delivery Release the  message,  and  speak  to  the   product/   brand  truth The message:Show the woman that they are more beautiful than they think Can  lead  to  executions  in  many  media Channel: Viral clip, TVC which was spread out largely on media, social network Delivers the  message  through  the  most   appropriate   touch-­‐points The  twist  moments  can  make  audiences  and  participants  burst  into  tear   Starting a  conversation  in  media  and  among  the  public  about  women  and  their   perceptions   and  the  definition  of  beauty Effectiveness Interesting and  fresh New definition of beauty: marketing  is  too  quick  to  blame consumer ‘s shortcomings   to convince them buying products,  as  if  we  were  the  only  ones  out  there  who  don't   fit  the  superwoman,  supermodel   mold. Dove  put  a  crack  in  that  veneer. New type in personal  care  advertising: real experiment. The viral clip was made as documentary film https://www.youtube.com /watch?v=litXW91UauE The  creative  idea  is:   prove they  are  wrong   about  their  self-­‐image  by   comparing  the  portrait   based  on  their  percieve   and  the  one  based  on   other  people   description. Main  channel:  Viral  clip. Dove  Real  Beauty  Sketches  Campaign |  You’re  more  beautiful  than  you  think
  • 12. COMMON  CREATIVE  IDEAS  OFTEN  FOLLOW 1. Common  Interest Ex:  Campaign/  Advertising  Big  Idea: Vinasoy  Tết-­ Mầm  lộc  an  lành  https://www.youtube.com/watch?v=RpaX-­‐ck6YCw.   2.  Something  Completely  Different Ex:  Brand  Communication  Big  Idea: Twin  Lotus  Herb  Toothpaste:  Black  Herbal  is  good  :  Đen  là  tốt     https://www.youtube.com/watch?v=Bye6MeF-­‐SP0Features Example Coming  from  a  shared  voice Tet  occasion Something  that  you  can   relate  to Product  material-­ soy  seeds  link   with  the  image  of  growing  up,   turning  into  something  strong  and   peaceful. Being  the  same  shoes People  percieve  that  peace,which   they  truly  hope  in  life, is  the  most   important  thing. Differentiate  to  competitors In  Tet  occasion,  while  other  brands   focus  on  reunion  and  share  or   traditional  values,  Vinasoy  choose   “An  lành”  to  communicate. Features Example Going  against  the  category   norms Common  toothpaste  are  white or   bright  color. Addressing  something  in  a   different  way Black  Herbals  toothpaste,  which   made  from  herb,  is  black. Advertising  Big  Idea “Appearance  can  be  deceiving”  TVC:   send  message  of  black  is  good and   do  not  be  deceived  by  the   appearance  of  anything.
  • 13. 4. An Insight Finding that real human truth. Something that people may not know they’re thinking. Ex:  Campaign  Big  Idea Nike: “Find Your Greatness” https://www.youtube.com/watch?v=WYP9AGtLvRg Airing  time:   the Olympics when the best of the best are celebrated and those who come 4th are chastised. Universal  Truth:  It is not just the championship athlete or record breaker that aspires to push their limits. It is also the everyday athlete who strives to excel on their own terms, to set and realize personal goals and achieve their own defining moment of greatness Insight:  I  m  not  a  championship  athlete  or  record  breaker  but  I  still  want  to  to  achieve  my   own  goals. 5. Authentic Showing real world situations, that people say that could be me. Example: Advertising  Big  Idea: Oppo-­ TVC:  Làm  cha  cần  cả  đôi  tay,   đặt  máy  xuống  để  thật  sự  bên  con. www.youtube.com/watch?v=iKcfjqSJIH0 Real  situation:  The development of smartphones blurring the knot that ties among members of the family. 3. Speaking The Same Language Communicating in a way language that our target will get. Ex:   Campaign  Big  Idea: Say  it  with  pepsi:  Pepsi  Emoji