Tips on How to Optimize Your Client Engagement in an extremely competitive landscape, how can you develop a strategy of differentiation without battling it out on cost? You deliver an ideal client experience. With the creation of the ultimate client experience, you can separate yourself from the log jam of competitors while also creating a roster of clients who will sing your praises in the marketplace. Through this enhancement, you will also create a culture of pride and positivity in your firm. In this presentation, Rich will walk the audience through: -Tips to optimize client engagement -The identification of current status vs. ideal status of your client experience -How to implement internal strategies to build a new culture of excellence in your company