SlideShare a Scribd company logo
To whom it may concern:
I am writing this letter to highly recommend Kevin Mastro. During the summers of 2014 and 2015 Kevin held
the position of Call Coordinator at Transfinder Corporation. I had the pleasure of observing Kevin’s positive
influence on our office environment as well as his calm and focused demeanor under pressure.
The Call Coordinator position is responsible for managing the incoming support inquiries and ensuring all
clients are assisted quickly. Kevin held this position during a high growth period for the company and assisted
the Support Services team in completing a record number of inquiries.
Kevin regularly made decisions under pressure in order to appropriately delegate support inquiries to team
members based on severity and skill needed. This required Kevin to utilize a great deal of critical thinking,
forethought, as well as the ability to handle stressful situations. He did this assertively while remaining
professional and respectful.
Kevin quickly grew into a trusted member of the team. Despite having worked at Transfinder Corporation only
a short time, he was looked to by his senior colleagues as a peer.
I was most impressed with Kevin’s ability to remain poised while under a great deal of pressure. Most
technical skills can be taught, but it is the attitude under pressure that Kevin has, that is difficult to come
across.
I am fully confident that Kevin will be as dedicated and professional in any future endeavors, and will find
success in any challenge he chooses to take on. I would be happy to make myself available to discuss Kevin in
more detail.
Sincerely,
Joseph Messia
Chief Operating Officer
Transfinder Corporation

More Related Content

Viewers also liked

Bancas 2015 noite
Bancas 2015 noiteBancas 2015 noite
Bancas 2015 noite
pablonaba
 
Strategie de vanzari Univer 2013
Strategie de vanzari Univer 2013Strategie de vanzari Univer 2013
Strategie de vanzari Univer 2013
MMBusinessClub
 
Mc donald's
Mc donald'sMc donald's
Mc donald's
Siddartha Mashetty
 
Actividad 1 y 2
Actividad 1 y 2Actividad 1 y 2
Actividad 1 y 2
Chechu Diaz
 
chocolate crepe
chocolate crepechocolate crepe
February,2015 presentation
February,2015 presentationFebruary,2015 presentation
February,2015 presentation
Imad Ali
 
353 гдз к enjoy eng -bookgdz.ru
353  гдз к enjoy eng -bookgdz.ru353  гдз к enjoy eng -bookgdz.ru
353 гдз к enjoy eng -bookgdz.ru
robinbad123100
 
lettre de recommendation
lettre de recommendationlettre de recommendation
lettre de recommendationMarta Przywała
 
Apresentação gestão smart 01-2016
Apresentação gestão smart 01-2016Apresentação gestão smart 01-2016
Apresentação gestão smart 01-2016
GESTÃO SMART- SERVIÇOS CONTÁBEIS
 
Idea Port Riga: Siebel health check and optimization
Idea Port Riga: Siebel health check and optimizationIdea Port Riga: Siebel health check and optimization
Idea Port Riga: Siebel health check and optimization
Guntis Valters
 
Prex i cronograma 2016
Prex i cronograma 2016Prex i cronograma 2016
Prex i cronograma 2016
pablonaba
 
Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...
Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...
Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...
Peter Morovic
 
Tipos de electrodos
Tipos de electrodosTipos de electrodos
Tipos de electrodos
Edwin Correa
 
Sergio's family
Sergio's familySergio's family
Pau's family
Pau's familyPau's family
891 4 алгебра. 7
891 4  алгебра. 7891 4  алгебра. 7
891 4 алгебра. 7
robinbad123100
 

Viewers also liked (17)

Bancas 2015 noite
Bancas 2015 noiteBancas 2015 noite
Bancas 2015 noite
 
Strategie de vanzari Univer 2013
Strategie de vanzari Univer 2013Strategie de vanzari Univer 2013
Strategie de vanzari Univer 2013
 
C.V Murtaza Cheema
C.V Murtaza CheemaC.V Murtaza Cheema
C.V Murtaza Cheema
 
Mc donald's
Mc donald'sMc donald's
Mc donald's
 
Actividad 1 y 2
Actividad 1 y 2Actividad 1 y 2
Actividad 1 y 2
 
chocolate crepe
chocolate crepechocolate crepe
chocolate crepe
 
February,2015 presentation
February,2015 presentationFebruary,2015 presentation
February,2015 presentation
 
353 гдз к enjoy eng -bookgdz.ru
353  гдз к enjoy eng -bookgdz.ru353  гдз к enjoy eng -bookgdz.ru
353 гдз к enjoy eng -bookgdz.ru
 
lettre de recommendation
lettre de recommendationlettre de recommendation
lettre de recommendation
 
Apresentação gestão smart 01-2016
Apresentação gestão smart 01-2016Apresentação gestão smart 01-2016
Apresentação gestão smart 01-2016
 
Idea Port Riga: Siebel health check and optimization
Idea Port Riga: Siebel health check and optimizationIdea Port Riga: Siebel health check and optimization
Idea Port Riga: Siebel health check and optimization
 
Prex i cronograma 2016
Prex i cronograma 2016Prex i cronograma 2016
Prex i cronograma 2016
 
Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...
Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...
Spectral and color prediction for arbitrary halftone patterns: a drop-by-drop...
 
Tipos de electrodos
Tipos de electrodosTipos de electrodos
Tipos de electrodos
 
Sergio's family
Sergio's familySergio's family
Sergio's family
 
Pau's family
Pau's familyPau's family
Pau's family
 
891 4 алгебра. 7
891 4  алгебра. 7891 4  алгебра. 7
891 4 алгебра. 7
 

Similar to Lettre de Recommendation #2

BCBSMA_RecommendationLetter_JK
BCBSMA_RecommendationLetter_JKBCBSMA_RecommendationLetter_JK
BCBSMA_RecommendationLetter_JKWayne Copeland
 
Recomendation From Past Employer
Recomendation From Past EmployerRecomendation From Past Employer
Recomendation From Past Employer
Kevin Martin
 
Recommendation Letter-Kevin Laytham-generic
Recommendation Letter-Kevin Laytham-genericRecommendation Letter-Kevin Laytham-generic
Recommendation Letter-Kevin Laytham-genericKevin Laytham
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum VitaeShane Ball
 
To Whom It May Concern
To Whom It May ConcernTo Whom It May Concern
To Whom It May ConcernKevin Gendron
 
Letter of Reference - Russell Davis
Letter of Reference - Russell DavisLetter of Reference - Russell Davis
Letter of Reference - Russell DavisKevin Brock
 
Reference for Terry
Reference for TerryReference for Terry
Reference for TerryTerry He
 
Build trust for advancement with project management (1)
Build trust for advancement with project management (1)Build trust for advancement with project management (1)
Build trust for advancement with project management (1)
Muhammad Mirza
 
Build TRUST for Advancement with Project Management (1)
Build TRUST for Advancement with Project Management (1)Build TRUST for Advancement with Project Management (1)
Build TRUST for Advancement with Project Management (1)Muhammad Mirza
 
jonpaul letter of refecnce
jonpaul letter of refecncejonpaul letter of refecnce
jonpaul letter of refecnceKevin Maxwell
 
Reference Letter
Reference LetterReference Letter
Reference LetterXavier Teo
 
Covering Letter Keith Leggett
Covering Letter Keith Leggett Covering Letter Keith Leggett
Covering Letter Keith Leggett Keith Leggett
 
Building trust
Building trustBuilding trust
Building trust
Kristin_Anderson_1
 
Mbc consulting group
Mbc consulting groupMbc consulting group
Mbc consulting groupKevin Cook
 
Mbc consulting group
Mbc consulting groupMbc consulting group
Mbc consulting groupKevin Cook
 
Merrill Lynch Letter of Recommendation
Merrill Lynch Letter of RecommendationMerrill Lynch Letter of Recommendation
Merrill Lynch Letter of RecommendationSteve Lunn, PMP, CSM
 

Similar to Lettre de Recommendation #2 (20)

BCBSMA_RecommendationLetter_JK
BCBSMA_RecommendationLetter_JKBCBSMA_RecommendationLetter_JK
BCBSMA_RecommendationLetter_JK
 
Comments
CommentsComments
Comments
 
Recomendation From Past Employer
Recomendation From Past EmployerRecomendation From Past Employer
Recomendation From Past Employer
 
Recommendation Letter-Kevin Laytham-generic
Recommendation Letter-Kevin Laytham-genericRecommendation Letter-Kevin Laytham-generic
Recommendation Letter-Kevin Laytham-generic
 
Resume_2016 (1)
Resume_2016 (1)Resume_2016 (1)
Resume_2016 (1)
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum Vitae
 
To Whom It May Concern
To Whom It May ConcernTo Whom It May Concern
To Whom It May Concern
 
Letter of Reference - Russell Davis
Letter of Reference - Russell DavisLetter of Reference - Russell Davis
Letter of Reference - Russell Davis
 
Letter of Reference - Felecia
Letter of Reference - FeleciaLetter of Reference - Felecia
Letter of Reference - Felecia
 
Reference for Terry
Reference for TerryReference for Terry
Reference for Terry
 
Build trust for advancement with project management (1)
Build trust for advancement with project management (1)Build trust for advancement with project management (1)
Build trust for advancement with project management (1)
 
Build TRUST for Advancement with Project Management (1)
Build TRUST for Advancement with Project Management (1)Build TRUST for Advancement with Project Management (1)
Build TRUST for Advancement with Project Management (1)
 
jonpaul letter of refecnce
jonpaul letter of refecncejonpaul letter of refecnce
jonpaul letter of refecnce
 
Reference Letter
Reference LetterReference Letter
Reference Letter
 
Covering Letter Keith Leggett
Covering Letter Keith Leggett Covering Letter Keith Leggett
Covering Letter Keith Leggett
 
Building trust
Building trustBuilding trust
Building trust
 
Mbc consulting group
Mbc consulting groupMbc consulting group
Mbc consulting group
 
Mbc consulting group
Mbc consulting groupMbc consulting group
Mbc consulting group
 
My C.V
My C.VMy C.V
My C.V
 
Merrill Lynch Letter of Recommendation
Merrill Lynch Letter of RecommendationMerrill Lynch Letter of Recommendation
Merrill Lynch Letter of Recommendation
 

Lettre de Recommendation #2

  • 1. To whom it may concern: I am writing this letter to highly recommend Kevin Mastro. During the summers of 2014 and 2015 Kevin held the position of Call Coordinator at Transfinder Corporation. I had the pleasure of observing Kevin’s positive influence on our office environment as well as his calm and focused demeanor under pressure. The Call Coordinator position is responsible for managing the incoming support inquiries and ensuring all clients are assisted quickly. Kevin held this position during a high growth period for the company and assisted the Support Services team in completing a record number of inquiries. Kevin regularly made decisions under pressure in order to appropriately delegate support inquiries to team members based on severity and skill needed. This required Kevin to utilize a great deal of critical thinking, forethought, as well as the ability to handle stressful situations. He did this assertively while remaining professional and respectful. Kevin quickly grew into a trusted member of the team. Despite having worked at Transfinder Corporation only a short time, he was looked to by his senior colleagues as a peer. I was most impressed with Kevin’s ability to remain poised while under a great deal of pressure. Most technical skills can be taught, but it is the attitude under pressure that Kevin has, that is difficult to come across. I am fully confident that Kevin will be as dedicated and professional in any future endeavors, and will find success in any challenge he chooses to take on. I would be happy to make myself available to discuss Kevin in more detail. Sincerely, Joseph Messia Chief Operating Officer Transfinder Corporation