“Lets Build Smarter SMEs”

“ Lets Build Smarter SMEs” Panelist Moderator: Tim Wong, Vice President Vice President, General Business ASEAN

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[object Object],[object Object],[object Object],[object Object],[object Object],Yang Berbahagia Dato’ Hafsah Hashim, CEO, SMIDEC Mr Cheah Kok Hoong, General Manager, ITSSC of Sunway Shared Services Sdn Bhd Mr Thomas Lim, Market Development, Intel Electronics (M) Sdn Bhd Mr Jimmy Lim, General Manager, SL Info Sdn Bhd ,[object Object]

[object Object],Yang Berbahagia Dato’ Hafsah Hashim, CEO, SMIDEC ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],Mr Thomas Lim, Market Development, Intel Electronics (M) Sdn Bhd

[object Object],[object Object],[object Object],[object Object],Mr Jimmy Lim, General Manager, SL Info Sdn Bhd

[object Object],1) One of the more interesting study findings is the importance of better decision making and more strategic use of information, or Business Intelligence. How are you using business intelligence in your company to solve problems or improve decision making? 2) We heard from Jeff Rhoda about how a smarter planet can be applied in key industries to drive transformation. What is your perspective on a smarter planet in your company or industry? 3) Consumers today are more informed and better connected than ever. How do you use technology and the web to reach new customers or better serve your current customers? What role does social media have in your CRM strategy? 4) Let's talk about skills and education. Do we have sufficient technology skills in Malaysia? Are we producing enough talent to support your needs? What skills and traits are you looking for when hiring for IT openings? 5) Let's turn the tables a bit. What do you look for in a technology partner today? What are the most important criteria you;re looking for? How has this changed over the past 5 years? Yang Berbahagia Dato’ Hafsah Hashim, CEO, SMIDEC Mr Cheah Kok Hoong, General Manager, ITSSC of Sunway Shared Services Sdn Bhd Mr Thomas Lim, Market Development, Intel Electronics (M) Sdn Bhd Mr Jimmy Lim, General Manager, SL Info Sdn Bhd

[object Object],6) We've been focused on Green IT and Green solutions for some time now. However, I was surprised to see Green IT as the top technology priority in the survey. Do yo u have a green IT strategy? What are some initiative you're planning or have recently completed that focus on reducing your carbon footprint or energy consumption? How important is this to your company? 7) We're heard a lot about the economy during today meeting. How important is "Return on Investment" in your technology or solutions purchasing decisions? Does your CFO play a role in technology purchase decisions? How has this changed over the past year? 8) One of the best ways to increase share in today's economy is to take it from competitors. Succeeding in today's economy means being able to compete and win against larger competitors with deeper pockets and more people. How do you differentiate your company? How do you use your relative size to your advantage? 9) How do the top technology solution areas from our study match up against your needs? What technology trends do you see on the horizon? Yang Berbahagia Dato’ Hafsah Hashim, CEO, SMIDEC Mr Cheah Kok Hoong, General Manager, ITSSC of Sunway Shared Services Sdn Bhd Mr Thomas Lim, Market Development, Intel Electronics (M) Sdn Bhd Mr Jimmy Lim, General Manager, SL Info Sdn Bhd

[object Object],Ladies, and gentlemen, that brings us to the conclusion of this panel. I’d like to thank my fellow panelists for their time and sharing in being part of the Business Reality Summit. Yang Berbahagia Dato’ Hafsah Hashim, CEO, SMIDEC Mr Cheah Kok Hoong, General Manager, ITSSC of Sunway Shared Services Sdn Bhd Mr Thomas Lim, Market Development, Intel Electronics (M) Sdn Bhd Mr Jimmy Lim, General Manager, SL Info Sdn Bhd

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