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Let the Change flow!
Mike Leber
Agile & Lean Coach
Twitter: @michael_leber
http://agileexperts.at
Why
Change
at
all?
@AgileExperts | http://agileexperts.at
Agile – Need for Change
What did we Learn?
• Purpose, Product, Value
• People, Collaboration, Growth
• Trust
• Adaptation
Where did we come from?
• Organizational Silos
• Low levels of Collaboration
• Challenged Quality of Deliverables
• Low Customer Focus
• Unflexible regarding Change
agilemanifesto.org
Team vision and
disciplineover individuals and
interactions
(over processes and tools)
Validated learningover working
software
(over comprehensive documentation)
Customer discoveryover
customer collaboration
(over contract negotiation)
Initiating changeover
responding to change <
(over following a plan)
Kent Beck’s
Beyond Agile Manifesto
http://www.forbes.com/sites/stevedenning/2011/0
5/04/innovation-applying-inspect-adapt-to-the-
agile-manifesto
But
Change
isn‘t
Easy
Right?
@AgileExperts | http://agileexperts.at
IUMRING TQ GQNGIUSIQNS
What do you read?
Copyright: Mike Rother
@AgileExperts | http://agileexperts.at
IUMRING TQ GQNGIUSIQNS
Our brain automatically fills in
blanks, instead of saying to us
“Sorry, I don’t know yet”
Copyright: Mike Rother
@AgileExperts | http://agileexperts.at
@AgileExperts | http://agileexperts.at
J-Curve - Transforming through Change
People are
Different!
Virginia Satir Model
Hints:
1. Question this approach for a social system. Instead
2. Question high failure rates of Change Initiatives
Apply more differentiated views instead!
@AgileExperts | http://agileexperts.at
Internal (Intrinsic) External
Emotions
+ Positive
- Negative
Not
every
Change
is
Alike
Purpose
Understanding
Flow
Context
Culture
Climate
Environment
People
Mindsets
Behavior
Habits
Adaptive Capability
Change needs to be Adaptive
Via Jason Little
@AgileExperts | http://agileexperts.at
Lean Change Management Cycle
Jason Little
Change needs to be Adaptive
Via Jason Little
@AgileExperts | http://agileexperts.at
Lean Change Management Cycle
FEEDBACK-DRIVEN
CO-CREATE CHANGE
PEOPLE-FIRST
ADAPTABLE
CONTINUAL PLANNING
AND EXECUTION
PLAN-DRIVEN
CREATED BY ‘CHANGE TEAM’
PROCESS-FIRST
NOT ADAPTABLE
PLAN->EXECUTE->CLOSE
• How People Experience Change
• How to Create Alignment for Change
• How to Design Change Experiments
• How to Architect your own change framework
Jason Little
@AgileExperts | http://agileexperts.at
Change means Movement
Jason Little
Each Agile
Transformation
requires
its
very individual
Change Framework!
@AgileExperts | http://agileexperts.at
Insights & Options
Jason Little
@AgileExperts | http://agileexperts.at
Culture Hacks
Jason Little
Change means
Decision-Making
under Uncertainty
and Invitation
to
Pull for Exploration
@AgileExperts | http://agileexperts.at
Jason Little
@AgileExperts | http://agileexperts.at
Jason Little
@AgileExperts | http://agileexperts.at
Summary
• Change does not work via one-size-fits.
It is more about Capability than Destination
• Context is King – Culture, Climate, Environment,
People
• Options & Choices are Key
• Probability for Success increases via crafting
your own change framework
• Feed-back Driven, Validating, fostering Learning
@AgileExperts | http://agileexperts.at
Start with change canvases at all levels
Weekly Lean Coffee sessions to explore the transformation
Review Options and Experiments weekly
Visualize the change
Help the early adopters not give up!
Be deliberate about what not to change
Magnify the organizational barriers that are preventing change
Perspective Mapping
Deliberate structure changes
Remove old processes
Expand the change to other indirectly affected areas of the
organization
Evolve your experiments to avoid the status quo
Jason Little
@AgileExperts | http://agileexperts.at
Special Offer for Participants:
3 Discounted Seats available at -25%
Register at http://agileexperts.at/scrumimpulz
Use coupon: scrumimpulz
Lean Change Agent
Workshop
Berlin, Sep 22+23, 2016
Let
the
Change
flow!
@AgileExperts | http://agileexperts.at
Summary
• Change does not work via one-size-fits.
It is more about Capability than Destination
• Context is King – Culture, Climate, Environment,
People
• Options & Choices are Key
• Probability for Success increases via crafting
your own individual Change Framework
• Feed-back Driven, Validating, fostering Learning

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Let the Change flow!

Editor's Notes

  1. Introduction We help our clients to use various methods, such as Scrum, Kanban, Innovation Technologies etc, in order to achieve Agility. But this is not limited to Agility we know from the Manifesto. Why? Let‘s face reality. Smartphone – showing as exampel It is not about the brand, ist about the functionality Can buy a flight ticket Can order and pay a taxi Can check the stock exchange and the weather Can check, which of my friends is nearby Can exchange rich media Can talk via whatsup  Basically unlimited options of this device Now think 10 years back Smartphones were rare Most of us had phones we could use for phoning It is probably no coincidence, that telco companies, who were leaders 10 years ago, who provided the best technology of these days, don‘t play the same important role in the smartphone market anymore ---------- Praxisbeispiele, wie die beiden „Antriebsaggregate“ effektiv miteinander angesteuert werden können, so dass Innovation und Verbesserung in einer Organisation koexistieren können Führungskräfte und Change Agents hören, was es bedeutet, die zwei durchwegs unterschiedlichen Paradigmen in Einklang zu bringen, miteinander im Verbund zu betreiben, über die möglichen Blockaden und förderliche Erfolgsfaktoren
  2. Story: Digitalization, big buzzword, but about to basically turn around each and every industry 180 degrees We can not even foresee, what the future will be about But what we see is different types of business possible with lowest transaction and marginal cost (mobile, data, ressources, global workforce etc) Different assumptions of customers / maybe consumers about quality of services Different assumptions of young people, what to expect from workplace Most established organizahtions not fit for this And 1000s of startups around the globe working on disrupting industries, backed by big money Social Media, Airbnb, Uber, Tesla, just tiny examples, If we just lock at blockchain technology, possibly making banks redundant in the future Story about my train ride from Vienna today. All trains delayed. Always required not only to look for alternative, but also to take other destination train-station. Different quality of train. Focus: arriving at the conference, it not on time, then at least asap (for listening & talking with people) and giving my talk.
  3. Lets start with Operational Excellence first, And that‘s where the Agile Manifesto can help us a lot to understand, where we come from
  4. Crossing arms exercise What change actually needs: Attitude, Behavior , Climate
  5. Asking the audience: Anybody recently gone through a bigger change? Maybe even through an Agile Transformation? Anybody in the middle of it? How did it go? Thumbs up? Issues? J-Curve myth Problem with: Installed change Shu-Ha-Ri
  6. A change approach has to adapt to context, environment, people / individuals Change is of course not a purpose itself Transformational change is usually even not about a specific target, but rather about growing capabilit
  7. Not a linear proces It needs to be hypothesis- and feedback driven It finally has to be a custom approach
  8. Not a linear proces It needs to be hypothesis- and feedback driven It finally has to be a custom approach
  9. Short summary Hint to LCA workshop, Berlin, Sep, abt 20 people, 3 Tickets at reduced price
  10. Short summary Hint to LCA workshop, Berlin, Sep, abt 20 people, 3 Tickets at reduced price