This document discusses effective communication styles and techniques. It covers 5 levels of communication from casual conversation to deep self-disclosure. Non-verbal communication, such as body language and eye contact, conveys up to 90% of messages and must be considered. There are 4 basic communication styles - aggressive, passive, passive-aggressive, and assertive. "I messages" are recommended over "you messages" to avoid accusations. Validation, active listening, and follow up questions help people feel understood. Additional tips include avoiding accusations and absolutes, setting clear limits and consequences, and using "and" instead of "but."
This is a general overview of intercultural communication that helps to unveil the different aspects, background and skills to communicate effectively with different cultures
This is a general overview of intercultural communication that helps to unveil the different aspects, background and skills to communicate effectively with different cultures
Habit 5: Seek First to Understand, Then to Be Understood® is the propensity for paying attention to others' thoughts and sentiments. Seeing things from their viewpoints is difficult. I pay attention to others without intruding. It's tied in with being certain about voicing your thoughts.
Material for PGPSE participants of AFTERSCHOOOL CENTRE FOR SOCIAL ENTREPRENEURSHIP. PGPSE is an entrepreneurship oriented programme, open for all, free for all.
Habit 5: Seek First to Understand, Then to Be Understood® is the propensity for paying attention to others' thoughts and sentiments. Seeing things from their viewpoints is difficult. I pay attention to others without intruding. It's tied in with being certain about voicing your thoughts.
Material for PGPSE participants of AFTERSCHOOOL CENTRE FOR SOCIAL ENTREPRENEURSHIP. PGPSE is an entrepreneurship oriented programme, open for all, free for all.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. Lesson 7: Communication Styles
“I know you believe
you understand what
you think I said; but,
I am not sure you
realize that what you
heard is not what I
meant.”
-Your Mother
2. 1. What is effective communication?
A. Communication: Any
connection between
humans
B. Both “verbal” & “non-
verbal.”
C. You cannot “not”
communicate.
* We are ALWAYS
communicating.
3. 2. What are the five basic
levels of communication?
A. First level: Cliché Conversation.
- A casual exchange of information.
- Informal talk.
B. Second level: Fact Finding.
- A simple exchange of information.
C. Third level: Feelings and emotions.
- Sharing perceptions, feelings,
judgments and beliefs about things.
D. Fourth level: Peak Communication.
- Absolute openness and honesty are
approached.
E. To engage in the fifth and highest level of
communication, trust and self-disclosure
are critical.
4. 2. What are the five basic
levels of communication?
F. There are risks and returns that
come from entering deep
relationships. Self disclosure
benefits include:
- Keener awareness of self and
improved ability to deal with
problems.
- Improves your communication and
effectiveness.
- Develop closer and meaningful
relationships.
- Become a healthier person.
5. 3. What is non-verbal communication?
A. Non-verbal communication
comes in many forms & fashions.
B. 75% - 90% of communication is
non-verbal-messages without
words.
C. Used to both validate and
refute verbal communication.
D. Be aware of the way you “look”
and “present” yourself. The
nature of your physical
appearance says how you want to
be perceived.
E. Facial expressions is a key non-
verbal medium. Cultural vs.
universal expressions
6. 3. What is non-verbal communication?
F. Eye Contact - We rarely
use eye contact for
extended periods of time.
- This can be a sign of
attraction or hatred.
G. Women make more eye
contact than men.
- Listeners make more eye
contact than speakers.
- Different cultures use eye
contact differently.
7. 3. What is non-verbal communication?
H. Body language is known as a kinesthetic
code:
- Notice gestures and acknowledge them,
then ASK what the meaning is.
- Slumped posture = low spirits.
- Good, strong posture = high spirits.
- Leaning forward = interest.
- Leaning away = disinterested.
- Crossed arms = sometimes may depict
defensiveness.
- Uncrossed arms = sometimes may be
a willingness to listen.
-There are thousands of body
language cues.
8. 3. What is non-verbal communication?
H. As a leader, your goal is to
seek out and pay attention to
non-verbal signals and learn
their meanings.
*Proximity (another non-verbal
device):
-0-18 inches = intimate.
-18” – 4’ = normal personal
space.
-4’ – 12’ = formal transactions.
-More than 12 feet apart
represents a public forum.
*Summary: It is difficult to.
interpret multiple non-verbal
cues.
9. 4. What are the four
styles of communication?
There are four basic types of
communication.
1. Aggressive: “I win, you lose” (aims to
invade, control, take advantage)
2. Passive: “You lose, and it’s not my
fault” (speaker allows others to
control with speaker’s consent).
3. Passive-Aggressive: “You lose, but I
win—but you don’t know I win”
(manipulate others by using direct and
dishonest messages)
4. Assertive: “I win, you win”
(expressing outwardly your thoughts,
feelings beliefs and being open and
direct)
10. 5. What are “You Messages?”
A. As a leader you must
learn the difference
between “You Messages and
“I Messages”
B. “You Messages” are at the
heart of aggressive
communication.
- They seek to accuse,
control and attack others.
Example: “Why did YOU
fall behind on that report?”
11. 6. What are the five parts of
an effective “I Message?”
A. You must change your
communication into the “I
Message” format. (5 Steps)
1. Explain how you feel. “I feel
...” (about your behavior)
2. Explain what you feel, “When
you ...” (do a particular thing)
3. Explain your “Because ...”
(reasons behind your thoughts
and feelings)
4. Ask “How they feel ... ?”
5. Discuss how all of you can
work together to solve the
problem.
12. 7. What is validation and
how do we use it?
A. To validate someone: The act of
confirming or corroborating the
meaningfulness & relevance of that
person.
B. Validating means to empathetically
listen (truly understanding).
C. Practice active listening.
- able to repeat back what is said.
D. Respond appropriately.
E. Use follow-up questions.
F. People may not remember what you
said but they will remember how you
made them feel.
13. 8. What are additional
communication tools and rules?
A. There are many communication rules
and tools used to enhance
relationships.
B. - Avoid accusations.
- Separate the person from the
problem.
- Stay away from absolutes. There
are always shades of grey.
- Don’t make personal evaluations of
people.
C. Cater to an individual's “self-
interest.”
D. Learn to set limits. They must
understand what you can and cannot
do for them.
E. Set clear consequences of their
actions.
F. Use “and” instead of “but” in a
conversation.