This document provides personal and employment details of Lerato Mokatsanyane. It includes her name, address, date of birth, education qualifications including matriculation from Suiderlig High School in 2007, and cabin crew training. Her work experience consists of roles as a customer service agent at Fly Blue Crane since 2015, passenger handling agent at South African Airlink from 2011-2012, and flight attendant at South African Airways from 2009-2010. References are provided from her supervisors at Airlink and Fly Blue Crane.