This document is a resume for Khushnaaz H. Major seeking a position that allows her to fully utilize her skills and reach her potential. She has over 3 years of experience as a cabin crew for Jet Airways, where she executed various in-flight duties on domestic and international flights. Prior to that, she had a 4-month internship as a sales executive for SOTC - Kuoni in Mumbai, India. Khushnaaz obtained her Bachelor's Degree in Commerce from Jai Hind College in Mumbai, India in 2011. She is proficient in English, Hindi, and Gujarati and is seeking references upon request.

1. 1
Khushnaaz H. Major
Mobile: (+971) 501957896 ~ Email Id: khushnaaz.m@gmail.com
OBJECTIVE:
To align myself with an organization which provides a diversified and challenging environment
for my skill set and work ethics, along with the opportunity to reach my maximum potential.
PROFESSIONAL EXPREIENCE:
Jet Airways – India’s Premier International Airline (May 2011 – July 2015) || Cabin Crew
Worked as Cabin Crew executing the responsibilities as mentioned below:
 Have carried out services on Domestic and International destinations which include
London, Far East and GCC countries.
 Consistently sustained an excellent record of being on time and enthusiastic to take on
new tasks and challenges.
 Attending a pre-flight briefing, during which we are allocated work positions for the
forthcoming flight.
 Information regarding flight details, the schedule and knowledge of passengers
requiring special treatment.
 Carrying out pre-flight duties, comprising of safety equipment checks, ensuring the
hygiene standards.
 Executing in-flight duties like welcoming passengers on board and directing them to
their seats, apprising passengers of the aircraft safety procedures, serving meals and
refreshments.
 Making announcements on behalf of the pilot and attending to passenger queries
during the flight.
 Assuring passengers follow safety procedures correctly in emergency situations as well
as giving first aid to passengers whenever necessary.
 Completion of paperwork, including writing a flight report.
 I have also leaded the team as Cabin Crew In-charge.
INTERNSHIP:
SOTC - Kuoni, Mumbai, India (April 2009 – July 2009) || Sales Executive
 Internship Trainee (I worked as a Sales Executive for four months selling different
international tours to customers)

2. 2
EDUCATION:
YEAR DEGREE INSTITUTE UNIVERSITY
RESULT
(%)
2011 Bachelor’s Degree in Commerce Jai Hind College University of Mumbai 83%
2008 Higher School Certificate Jai Hind College University of Mumbai 80%
2006 Secondary School Certificate St. Anne’s High School University of Mumbai 63%
SKILL SET:
 Effective communication skills in interacting with guests
 Strong leadership skills
 Career orientated, with a professional attitude
EXTRA-CURRICULAR ACTIVITIES:
 Educated physically challenged students at an NGO named “ADAPT”
 Educated under privileged children at an NGO named “Akansha” and “Garden School”
REFERENCES:
 Available upon request
PERSONAL DETAILS:
Residential Address: Apartment 403, Park Terrace,
Dubai Silicon Oasis, Dubai, UAE
Date of Birth: July 9, 1990
Languages: English, Hindi & Gujarati
Passport Details: L9854388
Passport Validity: June 16, 2024