SlideShare a Scribd company logo
Lehman Brothers
Retail Conference
April 29, 2008
Brad Anderson
Vice Chairman and
Chief Executive
Officer
Safe Harbor
      Cautionary Statement Pursuant to the Private
          Securities Litigation Reform Act of 1995
This presentation may contain forward-looking statements,
which are subject to risk and uncertainty. A variety of
factors could cause our actual results to differ materially
from the anticipated results expressed in such forward-
looking statements, including, among other things, factors
listed in our Annual Report on Form 10-K filed with the
SEC on 5/02/07. That 10-K describes additional factors
that could cause actual results to differ materially from
those contemplated by the forward-looking statements
made in this presentation.
What We Believe….
• Technology is increasingly important in the lives of our
  customers
     Complexity is a reality & opportunity
     Inspiring the possible is an opportunity

• A growth model rooted in employee insights is…
     Quicker
     Less risky
     Hard to do
     Harder to copy

• The customer demand and our philosophy have global
  applications

• $40 billion of scale at the command of local insights = options
  for greater growth
Assets at the Command of
                                     our Leaders
I need a wireless network

Who can I get HDTV from?

I would like a home theater system

What is HDMI, and do I need it?

What is the difference between Plasma and
LCD?

How many minutes do I need on my cell phone
plan?

What appliances help me save on energy
costs?

Can I listen to my iPod through my car
speakers?

How do I get rid of Spyware on my computer?

Can I have a movie Screen in my house?

I want to link my Xbox to my computer

When will all TV’s be digital?

What is 7.1 surround sound?

I need a GPS for my car
Sean Skelley
Senior Vice President,
Services
Services – Who We Are



             Services
     =
+         6% of Domestic
             Revenues
Services – Positioned for Success



     Dominant Product Seller
               +
       Strong Technology
          Service Brand
Services – Mix of Domestic

                                                           4%


                                             3%
                            >2.5%


                            <2.5%            2%            2%

                           FY06              FY07          FY08
    Services as % of Best Buy Domestic Revenues
*

    Geek Squad included Appliances installation business
*
Computing Services – In-Store
                    New PC (50%)            Old PC (50%)
      Unit
     Growth

     Attach
                                                n/a
      Rate

       ASP


      Revs


 Overall, we expect Computing Services to
continue to grow despite product growth
deceleration.
  New offerings may increase attachment
rates, expand Old PC repair business, and
maintain ASPs.
Home Theater Service
                    New TV (>99%)       Old TV (<1%)
      Unit
     Growth

     Attach
      Rate

      ASP


      Revs


Home Theater business continues to
grow in units, but faces pressure due
to declining product ASPs.
Future growth expected through new
offers (such as Calibration) and Old
TV repair
The Future
•   Services’ growth model is rooted in the interaction
    with the customer and empowerment of our agents
    to meet their needs on a local basis.

More Related Content

Viewers also liked

National conference on retail excellence
National conference on retail excellenceNational conference on retail excellence
National conference on retail excellenceJIMS Rohini Sector 5
 
Annual Retail Conference, London - 23 September 2011
Annual Retail Conference, London - 23 September 2011Annual Retail Conference, London - 23 September 2011
Annual Retail Conference, London - 23 September 2011
Eversheds Sutherland
 
Canadian Retail Conference
Canadian Retail ConferenceCanadian Retail Conference
Canadian Retail ConferenceAndre Theriault
 
Longo's - A Fully Integrated Retail Experience
Longo's - A Fully Integrated Retail Experience Longo's - A Fully Integrated Retail Experience
Longo's - A Fully Integrated Retail Experience Watt International
 
The Importance Of Networking For Retail Retail Conference 2009
The Importance Of Networking For Retail   Retail Conference 2009The Importance Of Networking For Retail   Retail Conference 2009
The Importance Of Networking For Retail Retail Conference 2009
Andy Lopata
 
Connecting with a changing shopper and the future of retail
Connecting with a changing shopper and the future of retailConnecting with a changing shopper and the future of retail
Connecting with a changing shopper and the future of retail
Jayant Murty
 
DDI Forum 2011 - Watt International Workshop
DDI Forum 2011 - Watt International WorkshopDDI Forum 2011 - Watt International Workshop
DDI Forum 2011 - Watt International Workshop
Watt International
 
The Ultimate Guide To Private Label
The Ultimate Guide To Private LabelThe Ultimate Guide To Private Label
The Ultimate Guide To Private Label
Macala Wright Consulting & Content
 

Viewers also liked (8)

National conference on retail excellence
National conference on retail excellenceNational conference on retail excellence
National conference on retail excellence
 
Annual Retail Conference, London - 23 September 2011
Annual Retail Conference, London - 23 September 2011Annual Retail Conference, London - 23 September 2011
Annual Retail Conference, London - 23 September 2011
 
Canadian Retail Conference
Canadian Retail ConferenceCanadian Retail Conference
Canadian Retail Conference
 
Longo's - A Fully Integrated Retail Experience
Longo's - A Fully Integrated Retail Experience Longo's - A Fully Integrated Retail Experience
Longo's - A Fully Integrated Retail Experience
 
The Importance Of Networking For Retail Retail Conference 2009
The Importance Of Networking For Retail   Retail Conference 2009The Importance Of Networking For Retail   Retail Conference 2009
The Importance Of Networking For Retail Retail Conference 2009
 
Connecting with a changing shopper and the future of retail
Connecting with a changing shopper and the future of retailConnecting with a changing shopper and the future of retail
Connecting with a changing shopper and the future of retail
 
DDI Forum 2011 - Watt International Workshop
DDI Forum 2011 - Watt International WorkshopDDI Forum 2011 - Watt International Workshop
DDI Forum 2011 - Watt International Workshop
 
The Ultimate Guide To Private Label
The Ultimate Guide To Private LabelThe Ultimate Guide To Private Label
The Ultimate Guide To Private Label
 

Similar to Lehman Brothers Retail Conference

PAETEC Accelerated ROI Strategies
PAETEC Accelerated ROI StrategiesPAETEC Accelerated ROI Strategies
PAETEC Accelerated ROI StrategiesMark Lawrence Peay
 
Morgan Stanley Retail Field Trip
Morgan Stanley Retail Field TripMorgan Stanley Retail Field Trip
Morgan Stanley Retail Field Tripfinance7
 
intel PDF View Presentation
intel  PDF  	View Presentation  intel  PDF  	View Presentation
intel PDF View Presentation finance6
 
Internap Q4 2014 Earnings Presentation
Internap Q4 2014 Earnings PresentationInternap Q4 2014 Earnings Presentation
Internap Q4 2014 Earnings Presentation
Internap
 
Vidyo: Online-Video Customer Service
Vidyo: Online-Video Customer ServiceVidyo: Online-Video Customer Service
Vidyo: Online-Video Customer Service
rAVe [PUBS]
 
Caveo Corporation 10
Caveo Corporation 10Caveo Corporation 10
Caveo Corporation 10
Hans Olo
 
Hotgate Presentation Slides Hoteliers
Hotgate Presentation Slides HoteliersHotgate Presentation Slides Hoteliers
Hotgate Presentation Slides HoteliersEvelyn Yeoh
 
intel First Quarter 2007 Earnings Release
intel  First Quarter 2007 Earnings Releaseintel  First Quarter 2007 Earnings Release
intel First Quarter 2007 Earnings Releasefinance6
 
avery denninson2005AnnualReport
avery denninson2005AnnualReportavery denninson2005AnnualReport
avery denninson2005AnnualReportfinance45
 
There's a fix for that: Top 5 OTT challenges & how to resolve them
There's a fix for that: Top 5 OTT challenges & how to resolve themThere's a fix for that: Top 5 OTT challenges & how to resolve them
There's a fix for that: Top 5 OTT challenges & how to resolve them
Bitmovin Inc
 
One Touch Video Chat - Why Should You Become a Partner?
One Touch Video Chat - Why Should You Become a Partner?One Touch Video Chat - Why Should You Become a Partner?
One Touch Video Chat - Why Should You Become a Partner?
Robyn Hatfield
 
Bite I Predict2008 Presenation
Bite I Predict2008 PresenationBite I Predict2008 Presenation
Bite I Predict2008 Presenation
Oisin Byrne
 
T Bytes Hybrid cloud infrastructure
T Bytes Hybrid cloud infrastructureT Bytes Hybrid cloud infrastructure
T Bytes Hybrid cloud infrastructure
EGBG Services
 
L&T technology services multibagger 2021 & SIGN-UP new multibagger
L&T technology services multibagger 2021 & SIGN-UP new multibagger L&T technology services multibagger 2021 & SIGN-UP new multibagger
L&T technology services multibagger 2021 & SIGN-UP new multibagger
futurecapsadvisor
 
intel View Presentation
intel View Presentation intel View Presentation
intel View Presentation finance6
 
13613-Wipro-Limited.pdfpleas give pdffor
13613-Wipro-Limited.pdfpleas give pdffor13613-Wipro-Limited.pdfpleas give pdffor
13613-Wipro-Limited.pdfpleas give pdffor
kushimgowda28
 
IIT RTC 2016 Telecoms is now Democratized
IIT RTC 2016 Telecoms is now DemocratizedIIT RTC 2016 Telecoms is now Democratized
IIT RTC 2016 Telecoms is now Democratized
Alan Quayle
 
Justify and implement e-eusiness
Justify and implement e-eusinessJustify and implement e-eusiness
Justify and implement e-eusiness
Dale_Gindlesperger
 
2016 investor deck february
2016 investor deck february2016 investor deck february
2016 investor deck february
Beldenir
 

Similar to Lehman Brothers Retail Conference (20)

PAETEC Accelerated ROI Strategies
PAETEC Accelerated ROI StrategiesPAETEC Accelerated ROI Strategies
PAETEC Accelerated ROI Strategies
 
Morgan Stanley Retail Field Trip
Morgan Stanley Retail Field TripMorgan Stanley Retail Field Trip
Morgan Stanley Retail Field Trip
 
intel PDF View Presentation
intel  PDF  	View Presentation  intel  PDF  	View Presentation
intel PDF View Presentation
 
Internap Q4 2014 Earnings Presentation
Internap Q4 2014 Earnings PresentationInternap Q4 2014 Earnings Presentation
Internap Q4 2014 Earnings Presentation
 
Vidyo: Online-Video Customer Service
Vidyo: Online-Video Customer ServiceVidyo: Online-Video Customer Service
Vidyo: Online-Video Customer Service
 
Caveo Corporation 10
Caveo Corporation 10Caveo Corporation 10
Caveo Corporation 10
 
Hotgate Presentation Slides Hoteliers
Hotgate Presentation Slides HoteliersHotgate Presentation Slides Hoteliers
Hotgate Presentation Slides Hoteliers
 
intel First Quarter 2007 Earnings Release
intel  First Quarter 2007 Earnings Releaseintel  First Quarter 2007 Earnings Release
intel First Quarter 2007 Earnings Release
 
avery denninson2005AnnualReport
avery denninson2005AnnualReportavery denninson2005AnnualReport
avery denninson2005AnnualReport
 
There's a fix for that: Top 5 OTT challenges & how to resolve them
There's a fix for that: Top 5 OTT challenges & how to resolve themThere's a fix for that: Top 5 OTT challenges & how to resolve them
There's a fix for that: Top 5 OTT challenges & how to resolve them
 
One Touch Video Chat - Why Should You Become a Partner?
One Touch Video Chat - Why Should You Become a Partner?One Touch Video Chat - Why Should You Become a Partner?
One Touch Video Chat - Why Should You Become a Partner?
 
Bite I Predict2008 Presenation
Bite I Predict2008 PresenationBite I Predict2008 Presenation
Bite I Predict2008 Presenation
 
T Bytes Hybrid cloud infrastructure
T Bytes Hybrid cloud infrastructureT Bytes Hybrid cloud infrastructure
T Bytes Hybrid cloud infrastructure
 
L&T technology services multibagger 2021 & SIGN-UP new multibagger
L&T technology services multibagger 2021 & SIGN-UP new multibagger L&T technology services multibagger 2021 & SIGN-UP new multibagger
L&T technology services multibagger 2021 & SIGN-UP new multibagger
 
intel View Presentation
intel View Presentation intel View Presentation
intel View Presentation
 
2009 Ingram Corp Overview
2009 Ingram Corp Overview2009 Ingram Corp Overview
2009 Ingram Corp Overview
 
13613-Wipro-Limited.pdfpleas give pdffor
13613-Wipro-Limited.pdfpleas give pdffor13613-Wipro-Limited.pdfpleas give pdffor
13613-Wipro-Limited.pdfpleas give pdffor
 
IIT RTC 2016 Telecoms is now Democratized
IIT RTC 2016 Telecoms is now DemocratizedIIT RTC 2016 Telecoms is now Democratized
IIT RTC 2016 Telecoms is now Democratized
 
Justify and implement e-eusiness
Justify and implement e-eusinessJustify and implement e-eusiness
Justify and implement e-eusiness
 
2016 investor deck february
2016 investor deck february2016 investor deck february
2016 investor deck february
 

More from finance7

sysco Return on Total Capital
sysco Return on Total Capitalsysco Return on Total Capital
sysco Return on Total Capitalfinance7
 
sysco Annual Reports2002
sysco Annual Reports2002sysco Annual Reports2002
sysco Annual Reports2002finance7
 
sysco Annual Reports2001
sysco Annual Reports2001sysco Annual Reports2001
sysco Annual Reports2001finance7
 
sysco Annual Reports2002
sysco Annual Reports2002sysco Annual Reports2002
sysco Annual Reports2002finance7
 
sysco Annual Reports2003
sysco Annual Reports2003sysco Annual Reports2003
sysco Annual Reports2003finance7
 
sysco Annual Reports2004
sysco Annual Reports2004sysco Annual Reports2004
sysco Annual Reports2004finance7
 
sysco Annual Reports2005
sysco Annual Reports2005sysco Annual Reports2005
sysco Annual Reports2005finance7
 
sysco Annual Reports2006
sysco Annual Reports2006sysco Annual Reports2006
sysco Annual Reports2006finance7
 
sysco Annual Reports2008
sysco Annual Reports2008sysco Annual Reports2008
sysco Annual Reports2008finance7
 
Summary of Reconciling Items 2001
Summary of Reconciling Items 2001Summary of Reconciling Items 2001
Summary of Reconciling Items 2001finance7
 
Regional Operating Income Bridge 2001
Regional Operating Income Bridge 2001Regional Operating Income Bridge 2001
Regional Operating Income Bridge 2001finance7
 
Net Income and EPS Bridge 2001
Net Income and EPS Bridge 2001Net Income and EPS Bridge 2001
Net Income and EPS Bridge 2001finance7
 
Summary of Reconciling Items 2002
Summary of Reconciling Items 2002Summary of Reconciling Items 2002
Summary of Reconciling Items 2002finance7
 
Regional Operating Income Bridge 2002
Regional Operating Income Bridge 2002Regional Operating Income Bridge 2002
Regional Operating Income Bridge 2002finance7
 
Net Income and EPS Bridge 2002
Net Income and EPS Bridge 2002Net Income and EPS Bridge 2002
Net Income and EPS Bridge 2002finance7
 
Summary of Reconciling Items 2003
Summary of Reconciling Items 2003Summary of Reconciling Items 2003
Summary of Reconciling Items 2003finance7
 
Regional Operating Income Bridge 2003
Regional Operating Income Bridge 2003Regional Operating Income Bridge 2003
Regional Operating Income Bridge 2003finance7
 
Net Income and EPS Bridge 2003
Net Income and EPS Bridge 2003Net Income and EPS Bridge 2003
Net Income and EPS Bridge 2003finance7
 
Summary of Reconciling Items 2004
Summary of Reconciling Items 2004Summary of Reconciling Items 2004
Summary of Reconciling Items 2004finance7
 
Regional Operating Income Bridge 2004
Regional Operating Income Bridge 2004Regional Operating Income Bridge 2004
Regional Operating Income Bridge 2004finance7
 

More from finance7 (20)

sysco Return on Total Capital
sysco Return on Total Capitalsysco Return on Total Capital
sysco Return on Total Capital
 
sysco Annual Reports2002
sysco Annual Reports2002sysco Annual Reports2002
sysco Annual Reports2002
 
sysco Annual Reports2001
sysco Annual Reports2001sysco Annual Reports2001
sysco Annual Reports2001
 
sysco Annual Reports2002
sysco Annual Reports2002sysco Annual Reports2002
sysco Annual Reports2002
 
sysco Annual Reports2003
sysco Annual Reports2003sysco Annual Reports2003
sysco Annual Reports2003
 
sysco Annual Reports2004
sysco Annual Reports2004sysco Annual Reports2004
sysco Annual Reports2004
 
sysco Annual Reports2005
sysco Annual Reports2005sysco Annual Reports2005
sysco Annual Reports2005
 
sysco Annual Reports2006
sysco Annual Reports2006sysco Annual Reports2006
sysco Annual Reports2006
 
sysco Annual Reports2008
sysco Annual Reports2008sysco Annual Reports2008
sysco Annual Reports2008
 
Summary of Reconciling Items 2001
Summary of Reconciling Items 2001Summary of Reconciling Items 2001
Summary of Reconciling Items 2001
 
Regional Operating Income Bridge 2001
Regional Operating Income Bridge 2001Regional Operating Income Bridge 2001
Regional Operating Income Bridge 2001
 
Net Income and EPS Bridge 2001
Net Income and EPS Bridge 2001Net Income and EPS Bridge 2001
Net Income and EPS Bridge 2001
 
Summary of Reconciling Items 2002
Summary of Reconciling Items 2002Summary of Reconciling Items 2002
Summary of Reconciling Items 2002
 
Regional Operating Income Bridge 2002
Regional Operating Income Bridge 2002Regional Operating Income Bridge 2002
Regional Operating Income Bridge 2002
 
Net Income and EPS Bridge 2002
Net Income and EPS Bridge 2002Net Income and EPS Bridge 2002
Net Income and EPS Bridge 2002
 
Summary of Reconciling Items 2003
Summary of Reconciling Items 2003Summary of Reconciling Items 2003
Summary of Reconciling Items 2003
 
Regional Operating Income Bridge 2003
Regional Operating Income Bridge 2003Regional Operating Income Bridge 2003
Regional Operating Income Bridge 2003
 
Net Income and EPS Bridge 2003
Net Income and EPS Bridge 2003Net Income and EPS Bridge 2003
Net Income and EPS Bridge 2003
 
Summary of Reconciling Items 2004
Summary of Reconciling Items 2004Summary of Reconciling Items 2004
Summary of Reconciling Items 2004
 
Regional Operating Income Bridge 2004
Regional Operating Income Bridge 2004Regional Operating Income Bridge 2004
Regional Operating Income Bridge 2004
 

Recently uploaded

在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
5spllj1l
 
The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...
The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...
The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...
muslimdavidovich670
 
Instant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School DesignsInstant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School Designs
egoetzinger
 
1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样
1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样
1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样
qntjwn68
 
SWAIAP Fraud Risk Mitigation Prof Oyedokun.pptx
SWAIAP Fraud Risk Mitigation   Prof Oyedokun.pptxSWAIAP Fraud Risk Mitigation   Prof Oyedokun.pptx
SWAIAP Fraud Risk Mitigation Prof Oyedokun.pptx
Godwin Emmanuel Oyedokun MBA MSc PhD FCA FCTI FCNA CFE FFAR
 
What price will pi network be listed on exchanges
What price will pi network be listed on exchangesWhat price will pi network be listed on exchanges
What price will pi network be listed on exchanges
DOT TECH
 
Patronage and Good Governance 5.pptx pptc
Patronage and Good Governance 5.pptx pptcPatronage and Good Governance 5.pptx pptc
Patronage and Good Governance 5.pptx pptc
AbdulNasirNichari
 
BYD SWOT Analysis and In-Depth Insights 2024.pptx
BYD SWOT Analysis and In-Depth Insights 2024.pptxBYD SWOT Analysis and In-Depth Insights 2024.pptx
BYD SWOT Analysis and In-Depth Insights 2024.pptx
mikemetalprod
 
This assessment plan proposal is to outline a structured approach to evaluati...
This assessment plan proposal is to outline a structured approach to evaluati...This assessment plan proposal is to outline a structured approach to evaluati...
This assessment plan proposal is to outline a structured approach to evaluati...
lamluanvan.net Viết thuê luận văn
 
2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf
Neal Brewster
 
Seminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership NetworksSeminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership Networks
GRAPE
 
can I really make money with pi network.
can I really make money with pi network.can I really make money with pi network.
can I really make money with pi network.
DOT TECH
 
How Non-Banking Financial Companies Empower Startups With Venture Debt Financing
How Non-Banking Financial Companies Empower Startups With Venture Debt FinancingHow Non-Banking Financial Companies Empower Startups With Venture Debt Financing
How Non-Banking Financial Companies Empower Startups With Venture Debt Financing
Vighnesh Shashtri
 
Globalization (Nike) Presentation PPT Poster Infographic.pdf
Globalization (Nike) Presentation PPT Poster Infographic.pdfGlobalization (Nike) Presentation PPT Poster Infographic.pdf
Globalization (Nike) Presentation PPT Poster Infographic.pdf
VohnArchieEdjan
 
Analyzing the instability of equilibrium in thr harrod domar model
Analyzing the instability of equilibrium in thr harrod domar modelAnalyzing the instability of equilibrium in thr harrod domar model
Analyzing the instability of equilibrium in thr harrod domar model
ManthanBhardwaj4
 
how to swap pi coins to foreign currency withdrawable.
how to swap pi coins to foreign currency withdrawable.how to swap pi coins to foreign currency withdrawable.
how to swap pi coins to foreign currency withdrawable.
DOT TECH
 
G20 summit held in India. Proper presentation for G20 summit
G20 summit held in India. Proper presentation for G20 summitG20 summit held in India. Proper presentation for G20 summit
G20 summit held in India. Proper presentation for G20 summit
rohitsaxena882511
 
where can I find a legit pi merchant online
where can I find a legit pi merchant onlinewhere can I find a legit pi merchant online
where can I find a legit pi merchant online
DOT TECH
 
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...
mayaclinic18
 
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdfPensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Henry Tapper
 

Recently uploaded (20)

在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
 
The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...
The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...
The WhatsPump Pseudonym Problem and the Hilarious Downfall of Artificial Enga...
 
Instant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School DesignsInstant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School Designs
 
1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样
1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样
1:1制作加拿大麦吉尔大学毕业证硕士学历证书原版一模一样
 
SWAIAP Fraud Risk Mitigation Prof Oyedokun.pptx
SWAIAP Fraud Risk Mitigation   Prof Oyedokun.pptxSWAIAP Fraud Risk Mitigation   Prof Oyedokun.pptx
SWAIAP Fraud Risk Mitigation Prof Oyedokun.pptx
 
What price will pi network be listed on exchanges
What price will pi network be listed on exchangesWhat price will pi network be listed on exchanges
What price will pi network be listed on exchanges
 
Patronage and Good Governance 5.pptx pptc
Patronage and Good Governance 5.pptx pptcPatronage and Good Governance 5.pptx pptc
Patronage and Good Governance 5.pptx pptc
 
BYD SWOT Analysis and In-Depth Insights 2024.pptx
BYD SWOT Analysis and In-Depth Insights 2024.pptxBYD SWOT Analysis and In-Depth Insights 2024.pptx
BYD SWOT Analysis and In-Depth Insights 2024.pptx
 
This assessment plan proposal is to outline a structured approach to evaluati...
This assessment plan proposal is to outline a structured approach to evaluati...This assessment plan proposal is to outline a structured approach to evaluati...
This assessment plan proposal is to outline a structured approach to evaluati...
 
2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf
 
Seminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership NetworksSeminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership Networks
 
can I really make money with pi network.
can I really make money with pi network.can I really make money with pi network.
can I really make money with pi network.
 
How Non-Banking Financial Companies Empower Startups With Venture Debt Financing
How Non-Banking Financial Companies Empower Startups With Venture Debt FinancingHow Non-Banking Financial Companies Empower Startups With Venture Debt Financing
How Non-Banking Financial Companies Empower Startups With Venture Debt Financing
 
Globalization (Nike) Presentation PPT Poster Infographic.pdf
Globalization (Nike) Presentation PPT Poster Infographic.pdfGlobalization (Nike) Presentation PPT Poster Infographic.pdf
Globalization (Nike) Presentation PPT Poster Infographic.pdf
 
Analyzing the instability of equilibrium in thr harrod domar model
Analyzing the instability of equilibrium in thr harrod domar modelAnalyzing the instability of equilibrium in thr harrod domar model
Analyzing the instability of equilibrium in thr harrod domar model
 
how to swap pi coins to foreign currency withdrawable.
how to swap pi coins to foreign currency withdrawable.how to swap pi coins to foreign currency withdrawable.
how to swap pi coins to foreign currency withdrawable.
 
G20 summit held in India. Proper presentation for G20 summit
G20 summit held in India. Proper presentation for G20 summitG20 summit held in India. Proper presentation for G20 summit
G20 summit held in India. Proper presentation for G20 summit
 
where can I find a legit pi merchant online
where can I find a legit pi merchant onlinewhere can I find a legit pi merchant online
where can I find a legit pi merchant online
 
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...
^%$Zone1:+971)581248768’][* Legit & Safe #Abortion #Pills #For #Sale In #Duba...
 
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdfPensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
 

Lehman Brothers Retail Conference

  • 2. Brad Anderson Vice Chairman and Chief Executive Officer
  • 3. Safe Harbor Cautionary Statement Pursuant to the Private Securities Litigation Reform Act of 1995 This presentation may contain forward-looking statements, which are subject to risk and uncertainty. A variety of factors could cause our actual results to differ materially from the anticipated results expressed in such forward- looking statements, including, among other things, factors listed in our Annual Report on Form 10-K filed with the SEC on 5/02/07. That 10-K describes additional factors that could cause actual results to differ materially from those contemplated by the forward-looking statements made in this presentation.
  • 4. What We Believe…. • Technology is increasingly important in the lives of our customers Complexity is a reality & opportunity Inspiring the possible is an opportunity • A growth model rooted in employee insights is… Quicker Less risky Hard to do Harder to copy • The customer demand and our philosophy have global applications • $40 billion of scale at the command of local insights = options for greater growth
  • 5. Assets at the Command of our Leaders I need a wireless network Who can I get HDTV from? I would like a home theater system What is HDMI, and do I need it? What is the difference between Plasma and LCD? How many minutes do I need on my cell phone plan? What appliances help me save on energy costs? Can I listen to my iPod through my car speakers? How do I get rid of Spyware on my computer? Can I have a movie Screen in my house? I want to link my Xbox to my computer When will all TV’s be digital? What is 7.1 surround sound? I need a GPS for my car
  • 6. Sean Skelley Senior Vice President, Services
  • 7. Services – Who We Are Services = + 6% of Domestic Revenues
  • 8. Services – Positioned for Success Dominant Product Seller + Strong Technology Service Brand
  • 9. Services – Mix of Domestic 4% 3% >2.5% <2.5% 2% 2% FY06 FY07 FY08 Services as % of Best Buy Domestic Revenues * Geek Squad included Appliances installation business *
  • 10. Computing Services – In-Store New PC (50%) Old PC (50%) Unit Growth Attach n/a Rate ASP Revs Overall, we expect Computing Services to continue to grow despite product growth deceleration. New offerings may increase attachment rates, expand Old PC repair business, and maintain ASPs.
  • 11. Home Theater Service New TV (>99%) Old TV (<1%) Unit Growth Attach Rate ASP Revs Home Theater business continues to grow in units, but faces pressure due to declining product ASPs. Future growth expected through new offers (such as Calibration) and Old TV repair
  • 12. The Future • Services’ growth model is rooted in the interaction with the customer and empowerment of our agents to meet their needs on a local basis.