This document discusses analytical tools used in design and sustainability. It describes tools such as motivation matrices, which profile actors involved in co-producing a product-service system. Cultural probes are used to understand users, and personas synthesize insights from interpreting probe responses. Overall, the tools aim to understand relationships between actors and socio-cultural contexts involved in product-service systems.

1. The toolbox: analytical tools
Design
Sustainability
Nicola Morelli

2. Design
Sustainability

3. The toolbox
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4. The toolbox
Representation Design tools Analytical
techniques tools
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5. Analytical
tools
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6. A PSS is the result of a co-
production process involving a
network of actors, including:
– Animated actors (users,
providers, producers,
regulators)
– Unanimated actors (products,
infrastructure, in which the
socio-cultural framework of
other people has been
embedded)
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10. Motivation Matrix
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11. Design
Sustainability
• Profiling the actors

12. Cultural probes
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13. personas
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14. Cultural probes
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15. Interpreting probes
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