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 Communication skills are the abilities you use when
giving and receiving different kinds of information.
 Some examples include communicating new ideas,
feelings or even an update on your project.
 Communication skills involve listening, speaking,
observing and empathising. It is also helpful to
understand the differences in how to communicate
through face-to-face interactions, phone
conversations and digital communications like email
and social media.
 Effective
 Comprehensive
 Clarity
 Attention and Style
 Coherency (logical and well planned)
 Timeliness and Urgency
 Importance of Feedback
• Message: The actual content or information that
is being communicated is termed as a message.
• Source/ Sender: Source or sender is the one who
sends the message or information to another
person.
• Medium/ channel: A system or the means to
transfer information or message between the
sender and receiver.
• Receiver: As the term indicated, the receiver is
the one who receives messages or information
transmitted by the sender.
lecture 1.pptx
lecture 1.pptx

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lecture 1.pptx

  • 1.  Communication skills are the abilities you use when giving and receiving different kinds of information.  Some examples include communicating new ideas, feelings or even an update on your project.  Communication skills involve listening, speaking, observing and empathising. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications like email and social media.
  • 2.  Effective  Comprehensive  Clarity  Attention and Style  Coherency (logical and well planned)  Timeliness and Urgency  Importance of Feedback
  • 3. • Message: The actual content or information that is being communicated is termed as a message. • Source/ Sender: Source or sender is the one who sends the message or information to another person. • Medium/ channel: A system or the means to transfer information or message between the sender and receiver. • Receiver: As the term indicated, the receiver is the one who receives messages or information transmitted by the sender.