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LEANINGAWAY
FROMSTANDARD
COSTING
Lean companies need
value stream costing
and new performance
metrics.
June 2016 / STRATEGIC FINANCE / 39
By ANDREW BARGERSTOCK, CPA,
AND YE SHI
40 / STRATEGIC FINANCE / June 2016
s more manufacturers move to Toyota-style
Lean management, some CFOs are asking a
controversial question: Is it time to move
away from standard costing and variance
analysis (SCVA)?
Proper Lean management makes SCVA obsolete. A
holdover from traditional production control systems, SCVA
can become another form of waste. In its Statement on
Management Accounting, “Accounting for the Lean Enter-
prise,” IMA®
(Institute of Management Accountants) sug-
gests that SCVA really isn’t a good operational control tool for
Lean manufacturers (see “Why Is SCVA Obsolete for Lean
Manufacturers?” on p. 42). Indeed, some companies have
quickly discarded SCVA in their journey toward Lean man-
agement. In the book Lean Turnaround, former CEO Art Byrne
revealed that his team at the Wiremold Company success-
fully adopted Lean manufacturing methods in the early
1990s and eliminated SCVA within a few months!
But despite success stories like Wiremold’s, field reports
and other data show that even mature Lean manufacturers
still use SCVA. Why are they stuck in the past, and how can
we change that?
KEEN ON LEAN
When Toyota’s commitment to team-based, continuous
process improvement (CPI) and respect for people pro-
duced extraordinary operating efficiencies and long-term
customer loyalty, other companies took notice. Manufactur-
ers discovered that Toyota-style Lean management princi-
ples could boost their key performance indicators (KPIs)
significantly. For example, after equipment manufacturer
Parker Hannifin Corporation implemented Lean, one of its
business unit’s on-time delivery rate went from 85% to
95%, return on sales increased 74%, and return on assets
increased 78% (see “Parker Hannifin: A Lean Leader”).
Successful application of Lean must begin with an
unwavering commitment to creating more value for cus-
tomers, streamlining business processes, eliminating all
types of waste, and building long-term competitive advan-
tages through training and employee development. Lean
Accounting teams create new types of profitability reports
around value streams—the series of activities that take
products or services from their beginnings through to the
customer. That’s a big change from producing classic
income statements for each product family.
To use the value stream concept, a company must
change its organizational chart, assigning as many employ-
ees as possible to work exclusively for one value stream
product family. Each stream begins with product develop-
ment and continues through marketing, operations, ship-
ping, and customer service—with many employees
dedicated to a stream. In this way, a greater portion of for-
merly shared costs is assigned directly to profitability
reports for each value stream.
Manufacturing companies that adopt Lean methods
need to continually control production operations to make
efficient use of materials, labor, and overhead. Historically,
production controls have come from standard costing sys-
tems. Let’s take a quick look at how those systems devel-
oped and how Lean companies can replace them.
THE RISE OF
STANDARD COSTING
In the 1920s, the Ford Motor Company was the first mass
producer to champion and use Frederick Taylor’s ideas of
scientific management. SCVA was hailed as a new innova-
tion in production control. Since
then, business schools worldwide
have taught it as the preferred sys-
tem to control production efficien-
cies and costs.
Figure 1 shows the structure of
standard costing systems. They
require that companies establish
budgeted amounts of output and
calculate standard quantities of
inputs and costs for materials,
labor, and manufacturing over-
head (usually based on time-and-
motion studies).
Two important components are
actual costs and standard costs.
Actual costs are the amounts paid
or incurred. Standard costs are an
estimated or predetermined cost of
performing an operation or pro-
ducing a good or service under
normal conditions.
As the production activities
begin, the actual costs of materi-
als, labor, and overhead (indirect
manufacturing costs such as
A
PARKER HANNIFIN:
A LEAN LEADERFounded in 1918, the Parker Hannifin Corporation grew to be a $13 billion global
company by 2015. The company has had a Lean program for about 14 years,
applying its “Win Strategy” for installing Lean methods. In addition to setting
goals, the corporation brought in experts to teach employees how to see clearly what
was happening in company facilities. Every division had at least one full-time resource
dedicated to implementing Lean, and the company educated employees on the
benefits of Lean and how to make it work. Parker has used metrics including
productivity, inventory, capital expenditures, and stock prices to push continuous
Lean improvement for more than a decade.
The efforts showed early results. According to a June 25, 2003, article by Chet
Marchwinski for the Lean Enterprise Institute, from 2000 to May 2003, one of
Parker’s business units reported impressive changes. The return on assets
increased by 78%, return on sales increased by 74%, on-time delivery
jumped from 85% to 95%, premium freight expenses fell by 99.8%,
the scrap rate fell by 51%, average days of inventory fell by 41%, and
productivity increased by 15%.
June 2016 / STRATEGIC FINANCE / 41
DEVELOP/UPDATE INPUT STANDARDS
RECORD PRODUCTION COSTS IN CONTROL ACCOUNTS
JOURNALIZE COST FLOW TO WORK-IN-PROCESS (WIP) AND VARIANCE ACCOUNTS
DEVELOP VARIANCE REPORTS
VARIABLE
OVERHEAD
EFFICIENCY
VARIANCE
VARIABLE
OVERHEAD
EXPENDITURE
VARIANCE
LABOR
EFFICIENCY
VARIANCE
WAGE RATE
VARIANCE
MATERIALS
USAGE
VARIANCE
MATERIALS
PRICE
VARIANCE
TARGET PRIORITY VARIANCES FOR INVESTIGATION
IDENTIFY REASONS FOR TARGETED VARIANCES
CORRECT INEFFICIENCIES
MATERIALS
COST
LABOR
COST
VARIABLE
OVERHEAD
FIXED
OVERHEAD
TOTAL COST VARIANCE
Figure 1:
TRADITIONALSCVACYCLE
FROMSTANDARDINPUTSTOCORRECTIVEACTION
42 / STRATEGIC FINANCE / June 2016
maintenance, insurance, and some electricity) are collected
in three control accounts, one for each actual cost input
category. Then, accountants split and transfer the actual
costs from each control account to either the work in
process (WIP) inventory account or variance accounts. The
WIP inventory account gets the standard costs for the
actual units produced. The variance accounts show the dif-
ference between the actual costs and the standard costs for
the units produced. Those differences or variances can be
favorable or unfavorable. Unfavorable cost variances enable
an accountant to initiate a conversation with production
personnel about the root causes.
There are six variances in the simplest system of SCVA—
two for each of the three categories of materials, labor, and
overhead:
n materials price variance and materials quantity variance,
n labor rate variance and labor efficiency variance, and
n overhead spending variance and overhead volume variance.
If there are significantly large unfavorable cost variances,
then a cost accountant goes to the shop floor to question
employees about possible reasons for the higher than
expected costs incurred.
The system worked, and no one questioned the useful-
ness of SCVA until Lean management arrived. But now,
pioneering Lean companies are finding that there are limi-
tations to SCVA’s effectiveness as a production control sys-
tem. The frequency of standard updates, the timeliness of
data, and the granularity (the level of useful detail) of
measurement all create limitations.
KEY SCVA FLAWS
SCVA has at least three key flaws for Lean manufacturers:
inconsistent updates of standards, time-lagged data, and
the need for more specific, detailed feedback data (see
Table 1).
Inconsistent updates of standards. Companies estab-
lish standards at the beginning of the year, often as enter-
prise resource planning (ERP) data inputs. But many later
forget to make periodic updates as commodity markets
move during the year. Labor rates may also
change as industry and economic factors change.
Therefore, variances may contain a significant
degree of error—not because of inefficiencies but
because the company updated the standards
inconsistently.
Time-lagged data. Variance reports frequently
are developed and investigated weeks after the
data is generated, creating a time lag. Cost
accountants investigating the root causes of unfa-
vorable variances often find that production peo-
ple don’t remember clearly the events that
generated the data, hampering any investigation.
From the perspective of production teams, the
SCVA reports come too late. Instead, more real-
time feedback is needed to correct inefficiencies
quickly.
Need for more granular feedback. The classic
model of standard costing spans an entire produc-
tion process—from the point that the company first
introduces materials and labor until workers com-
plete the finished product. But standard costing
doesn’t provide data showing how much value is
added by each work cell (that is, each small group
of workers who perform a set of coordinated activ-
ities). Instead, traditional SCVA aggregates the data,
and mathematical averaging actually hides the
kind of specific, detailed information that produc-
tion work-cell teams need to optimize production
efficiencies. Therefore, Lean production teams
using SCVA lack the work-cell-level data that tells
Table 1:
COMPARISONOFSCVAAND
WORK-CELLMETRICS
SCVA WORK-CELL METRICS
Frequency of updates Inconsistent Unnecessary
Reporting time frame Lag of 4 to 6 weeks By shift or daily
Granularity of data Averaged across Specific measures
entire process for each cell
WHY IS SCVA
OBSOLETE FOR LEAN
MANUFACTURERS?
n Standard product costing practices undermine Lean objectives,
which are to move away from a command and control bureaucracy
to a company based around empowered teams.
n Standard costs, which are predetermined, are usually outdated and
inaccurate for current decision making because Lean organizations
are constantly improving and changing.
n In a standard costing system, most of the information arrives too
late to have diagnostic value on the shop floor.
n Tracking and monitoring this information requires complicated and
wasteful reporting systems.
Source: IMA, Statement on Management Accounting, “Accounting for the Lean
Enterprise: Major Changes to the Accounting Paradigm,” http://bit.ly/249BjVn.
June 2016 / STRATEGIC FINANCE / 43
HAVE LEAN MANUFACTURERS
DISCARDED STANDARD COSTING?
A 2013 study by Manjunath Rao, supported by the IMA Research Foundation, examined
whether mature Lean manufacturers have discarded standard costing and variance
analysis (SCVA). Of the 13 mature Lean manufacturers surveyed, only one had discarded
SCVA. The study also found that most of the Lean manufacturers surveyed have high
demands for Lean yet lack the accounting support to follow a Lean strategy over the
long haul.
Four factors may contribute to the reluctance to discard standard costing systems:
n Outdated business school views
Since the 1950s, business schools have been promoting SCVA as the best way to
control manufacturing inputs and costs. Many top financial executives firmly believe
that SCVA is a necessary, critical control system.
Takeaway: Some financial executives transitioning to Lean methods may need
training in Lean Accounting and the role of work-cell metrics to ease their firm’s
changeover.
n Accountants aren’t involved in establishing work-cell metrics
Work cells trained in continuous process improvement (CPI) learn how to collaborate
and identify the best metrics to control their specific activities. If cost accountants
don’t participate in these decisions, they won’t understand what happens after the
cells adopt those metrics.
Takeaway: Encourage cost accounting staff to get involved in developing and
monitoring work-cell metrics.
n Accounting staff has little training in Lean Accounting methods
Companies that don’t install the Lean model completely might not assign support
staff to value streams. So cost accountants may continue as part of a centralized
office, receiving no CPI training until much later.
Takeaway: Accounting teams need early training in CPI methods to improve internal
processes and support the Lean transformation effectively.
n Data loading of legacy enterprise resource planning (ERP)
systems
To launch ERP data tracking each year, accountants must supply standard inputs and
costs at the beginning of each year. Entering that data means a commitment to
tracking standard costs, actual costs, and the variance reports and then
investigating those variances. Maintaining an SCVA system can be quite costly for
many organizations. A company that uses the simplest six-variance method for its 30
products will generate 180 variance accounts. That requires many journal entries,
and the accounting staff must investigate and dispose of variances at year-end.
Takeaway: If work-cell metrics are monitoring production lines adequately,
accounting teams should consider eliminating ERP modules for SCVA.
them how well they are creating value for customers. So it’s
clear that SCVA doesn’t deliver work-cell-level data promptly
enough to aid Lean decision making.
VALUE STREAM COSTING
Lean manufacturers need an upgraded accounting system
that better reflects performance. The solution is to use value
stream costing (VSC) and work-cell metrics, which offer a
better way to control production efficiencies.
VSC can provide a comprehensive perspective of opera-
tional and financial progress that facilitates Lean practices
throughout a company. But in addition to VSC, Lean compa-
nies also need new performance metrics that motivate and
monitor Lean actions and continuous improvements. That
will give management accountants the proper tools to eval-
uate business performance from a Lean viewpoint.
Restructuring a company’s organizational chart is
another important step in Lean transformation. Ideally,
each employee should be assigned to only one value
stream. Formerly specialized support staff (for example,
those in marketing, human resources, and customer
service) should now be trained as generalists and report to
value line managers. Lines of reporting should move away
from shared services and toward dedicated value steam
assignments.
WORK-CELL METRICS
Pioneers in Lean manufacturing use work-cell metrics to
ensure better production control and the successful transi-
tion to VSC. Small groups that perform a set of related
activities develop work-cell metrics for their work cells that
give real-time feedback to optimize the effectiveness of
production activities. For example, if the quality of raw
material is inferior in some way, it may lead to below-
normal productivity on a shift. In this case, a work-cell
metric that measures the units produced per shift would be
lower than expected and quickly flag a problem.
Table 2 shows examples of generic work-cell metrics for
the various dimensions that are important for optimizing
value stream performance. Each of these metrics usually
would be developed collaboratively among work-cell mem-
bers, who would use the value stream metrics to help guide
and determine what their priorities should be as they
develop the work-cell metrics.
Think of performance metrics as having three levels.
The highest level, KPIs, is developed by top management.
These metrics signal the priorities for improvement to
management. Let’s say a company has three product fami-
lies that have been organized as value streams. At the sec-
ond level, management assigned to each value stream will
consider how they will contribute to improving the KPIs to
create the value stream metrics. At the third level, these
value stream metrics determine employees’ priorities when
they develop work-cell metrics. For instance, in Table 2, the
productivity work-cell metric example is a ratio of units
produced to units scheduled. If we follow this metric
upward to the first level of KPIs, we might find it supports a
KPI that tracks the percentage of orders shipped on time.
At Lean companies, performance data is tracked and
displayed on charts and tables posted in the work area. Cell
members promptly investigate any deviations from
expected values, usually correcting discovered problems
within a few hours.
Heavy equipment manufacturer Vermeer Corporation in
Pella, Iowa, has followed Lean principles for nearly two
decades. Vermeer’s work cells are organized around a
sequence of production activities, such as metal cutting,
bending, welding, painting, and assembly. Following good
Lean practices, the work cells create display areas for charts
and graphs of key metrics needed to control efficiencies.
Figure 2 shows the six themes Vermeer uses for modeling
work-cell metrics: productivity, quality, delivery, safety,
training, and 5S (which represents the five elements for
organizing the work area for efficiency and effectiveness:
sort, set in order, shine, standardize, and sustain). Each met-
ric is derived from higher-level value stream metrics, which
in turn are derived from KPIs for the plant or company.
Each work cell has a large visual board where cell mem-
bers track the progress of metrics by hour or shift. When
the data falls outside the normal control limits established
for a work-cell metric, it immediately becomes a red flag
for the monitor of the day to investigate and correct. Work
cells quickly investigate the problem and implement prob-
lem-solving changes. In addition, Vermeer motivates peo-
ple in work cells to locate and eliminate waste and improve
efficiency. The end results are work-cell metrics that offer
more finely detailed, timely data for production controls
and for enhancing Lean operations. By following Lean
methods, Vermeer reduced production cycle time on its
wood chipper equipment value stream from 52 days to
three days.
BECOMING LEAN CHANGE
PARTNERS
Only a small number of manufacturing firms have adopted
Lean management as a guiding model and strategy (see
“Have Lean Manufacturers Discarded Standard Costing?” on
p. 43). How can we help them move forward?
44 / STRATEGIC FINANCE / June 2016
Table 2:
SAMPLEWORK-CELLMETRICS
CRITERIA METRIC
Quality Defect rate and type per shift
Effectiveness First-time-through percentage (the percentage
of units produced that were passed through
without any rework)
Productivity Units produced/units scheduled
Cost Average labor cost per unit
Safety Safety issues per week
Figure 2:
VERMEERMANUFACTURINGWORK-CELLSEQUENCE
ANDMETRICCATEGORIES
June 2016 / STRATEGIC FINANCE / 45
One way is for management accounting teams to use the
insights in this article to become partners in Lean transfor-
mation, staying alert to possible obstacles. For example, we
should question if legacy accounting fixtures, such as SCVA,
are necessary for production control. A closer dialogue with
work-cell teams and CPI coordinators can reveal that work-
cell metrics provide better information than SCVA.
We also should encourage accounting professors to take
a more proactive approach, teaching students how Lean
companies use different methods and handle accounting
reports differently. That means making a commitment to
teach Lean Accounting as part of the curriculum and
exposing accounting students to Lean manufacturing
operations, where work-cell metrics are clearly displayed
and communicated in the workplace. Instructors should
let students talk with CPI coordinators about how they
view SCVA reports.
Today’s management accountants are standing at the
threshold of a big Lean management transformation, and
we need to recognize that SCVA may no longer provide the
value it once did. SF
Andrew Bargerstock, CPA, Ph.D., is chair of the department of
accounting and director of MBA programs at Maharishi University of
Management in Fairfield, Iowa, and a member of IMA’s Cedar Rapids
Chapter. You can contact him at (641) 919-4303 or andyb@mum.edu.
Ye Shi is an assistant professor of accounting at Maharishi University of
Management in Fairfield, Iowa. You can contact her at (641) 980-8006 or
shi@mum.edu.
VALUE STREAM WORK CELLS
METAL CUTTING
BENDING
WELDING
PAINTING
ASSEMBLY
WORK-CELL METRIC
CATEGORIES
PRODUCTIVITY
QUALITY
DELIVERY
SAFETY
TRAINING
5S
GRANULAR AND TIMELY FEEDBACK

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Leaning Away from Standard Costing - SF June 2016 Bargerstock and Shi

  • 1.
  • 2. LEANINGAWAY FROMSTANDARD COSTING Lean companies need value stream costing and new performance metrics. June 2016 / STRATEGIC FINANCE / 39 By ANDREW BARGERSTOCK, CPA, AND YE SHI
  • 3. 40 / STRATEGIC FINANCE / June 2016 s more manufacturers move to Toyota-style Lean management, some CFOs are asking a controversial question: Is it time to move away from standard costing and variance analysis (SCVA)? Proper Lean management makes SCVA obsolete. A holdover from traditional production control systems, SCVA can become another form of waste. In its Statement on Management Accounting, “Accounting for the Lean Enter- prise,” IMA® (Institute of Management Accountants) sug- gests that SCVA really isn’t a good operational control tool for Lean manufacturers (see “Why Is SCVA Obsolete for Lean Manufacturers?” on p. 42). Indeed, some companies have quickly discarded SCVA in their journey toward Lean man- agement. In the book Lean Turnaround, former CEO Art Byrne revealed that his team at the Wiremold Company success- fully adopted Lean manufacturing methods in the early 1990s and eliminated SCVA within a few months! But despite success stories like Wiremold’s, field reports and other data show that even mature Lean manufacturers still use SCVA. Why are they stuck in the past, and how can we change that? KEEN ON LEAN When Toyota’s commitment to team-based, continuous process improvement (CPI) and respect for people pro- duced extraordinary operating efficiencies and long-term customer loyalty, other companies took notice. Manufactur- ers discovered that Toyota-style Lean management princi- ples could boost their key performance indicators (KPIs) significantly. For example, after equipment manufacturer Parker Hannifin Corporation implemented Lean, one of its business unit’s on-time delivery rate went from 85% to 95%, return on sales increased 74%, and return on assets increased 78% (see “Parker Hannifin: A Lean Leader”). Successful application of Lean must begin with an unwavering commitment to creating more value for cus- tomers, streamlining business processes, eliminating all types of waste, and building long-term competitive advan- tages through training and employee development. Lean Accounting teams create new types of profitability reports around value streams—the series of activities that take products or services from their beginnings through to the customer. That’s a big change from producing classic income statements for each product family. To use the value stream concept, a company must change its organizational chart, assigning as many employ- ees as possible to work exclusively for one value stream product family. Each stream begins with product develop- ment and continues through marketing, operations, ship- ping, and customer service—with many employees dedicated to a stream. In this way, a greater portion of for- merly shared costs is assigned directly to profitability reports for each value stream. Manufacturing companies that adopt Lean methods need to continually control production operations to make efficient use of materials, labor, and overhead. Historically, production controls have come from standard costing sys- tems. Let’s take a quick look at how those systems devel- oped and how Lean companies can replace them. THE RISE OF STANDARD COSTING In the 1920s, the Ford Motor Company was the first mass producer to champion and use Frederick Taylor’s ideas of scientific management. SCVA was hailed as a new innova- tion in production control. Since then, business schools worldwide have taught it as the preferred sys- tem to control production efficien- cies and costs. Figure 1 shows the structure of standard costing systems. They require that companies establish budgeted amounts of output and calculate standard quantities of inputs and costs for materials, labor, and manufacturing over- head (usually based on time-and- motion studies). Two important components are actual costs and standard costs. Actual costs are the amounts paid or incurred. Standard costs are an estimated or predetermined cost of performing an operation or pro- ducing a good or service under normal conditions. As the production activities begin, the actual costs of materi- als, labor, and overhead (indirect manufacturing costs such as A PARKER HANNIFIN: A LEAN LEADERFounded in 1918, the Parker Hannifin Corporation grew to be a $13 billion global company by 2015. The company has had a Lean program for about 14 years, applying its “Win Strategy” for installing Lean methods. In addition to setting goals, the corporation brought in experts to teach employees how to see clearly what was happening in company facilities. Every division had at least one full-time resource dedicated to implementing Lean, and the company educated employees on the benefits of Lean and how to make it work. Parker has used metrics including productivity, inventory, capital expenditures, and stock prices to push continuous Lean improvement for more than a decade. The efforts showed early results. According to a June 25, 2003, article by Chet Marchwinski for the Lean Enterprise Institute, from 2000 to May 2003, one of Parker’s business units reported impressive changes. The return on assets increased by 78%, return on sales increased by 74%, on-time delivery jumped from 85% to 95%, premium freight expenses fell by 99.8%, the scrap rate fell by 51%, average days of inventory fell by 41%, and productivity increased by 15%.
  • 4. June 2016 / STRATEGIC FINANCE / 41 DEVELOP/UPDATE INPUT STANDARDS RECORD PRODUCTION COSTS IN CONTROL ACCOUNTS JOURNALIZE COST FLOW TO WORK-IN-PROCESS (WIP) AND VARIANCE ACCOUNTS DEVELOP VARIANCE REPORTS VARIABLE OVERHEAD EFFICIENCY VARIANCE VARIABLE OVERHEAD EXPENDITURE VARIANCE LABOR EFFICIENCY VARIANCE WAGE RATE VARIANCE MATERIALS USAGE VARIANCE MATERIALS PRICE VARIANCE TARGET PRIORITY VARIANCES FOR INVESTIGATION IDENTIFY REASONS FOR TARGETED VARIANCES CORRECT INEFFICIENCIES MATERIALS COST LABOR COST VARIABLE OVERHEAD FIXED OVERHEAD TOTAL COST VARIANCE Figure 1: TRADITIONALSCVACYCLE FROMSTANDARDINPUTSTOCORRECTIVEACTION
  • 5. 42 / STRATEGIC FINANCE / June 2016 maintenance, insurance, and some electricity) are collected in three control accounts, one for each actual cost input category. Then, accountants split and transfer the actual costs from each control account to either the work in process (WIP) inventory account or variance accounts. The WIP inventory account gets the standard costs for the actual units produced. The variance accounts show the dif- ference between the actual costs and the standard costs for the units produced. Those differences or variances can be favorable or unfavorable. Unfavorable cost variances enable an accountant to initiate a conversation with production personnel about the root causes. There are six variances in the simplest system of SCVA— two for each of the three categories of materials, labor, and overhead: n materials price variance and materials quantity variance, n labor rate variance and labor efficiency variance, and n overhead spending variance and overhead volume variance. If there are significantly large unfavorable cost variances, then a cost accountant goes to the shop floor to question employees about possible reasons for the higher than expected costs incurred. The system worked, and no one questioned the useful- ness of SCVA until Lean management arrived. But now, pioneering Lean companies are finding that there are limi- tations to SCVA’s effectiveness as a production control sys- tem. The frequency of standard updates, the timeliness of data, and the granularity (the level of useful detail) of measurement all create limitations. KEY SCVA FLAWS SCVA has at least three key flaws for Lean manufacturers: inconsistent updates of standards, time-lagged data, and the need for more specific, detailed feedback data (see Table 1). Inconsistent updates of standards. Companies estab- lish standards at the beginning of the year, often as enter- prise resource planning (ERP) data inputs. But many later forget to make periodic updates as commodity markets move during the year. Labor rates may also change as industry and economic factors change. Therefore, variances may contain a significant degree of error—not because of inefficiencies but because the company updated the standards inconsistently. Time-lagged data. Variance reports frequently are developed and investigated weeks after the data is generated, creating a time lag. Cost accountants investigating the root causes of unfa- vorable variances often find that production peo- ple don’t remember clearly the events that generated the data, hampering any investigation. From the perspective of production teams, the SCVA reports come too late. Instead, more real- time feedback is needed to correct inefficiencies quickly. Need for more granular feedback. The classic model of standard costing spans an entire produc- tion process—from the point that the company first introduces materials and labor until workers com- plete the finished product. But standard costing doesn’t provide data showing how much value is added by each work cell (that is, each small group of workers who perform a set of coordinated activ- ities). Instead, traditional SCVA aggregates the data, and mathematical averaging actually hides the kind of specific, detailed information that produc- tion work-cell teams need to optimize production efficiencies. Therefore, Lean production teams using SCVA lack the work-cell-level data that tells Table 1: COMPARISONOFSCVAAND WORK-CELLMETRICS SCVA WORK-CELL METRICS Frequency of updates Inconsistent Unnecessary Reporting time frame Lag of 4 to 6 weeks By shift or daily Granularity of data Averaged across Specific measures entire process for each cell WHY IS SCVA OBSOLETE FOR LEAN MANUFACTURERS? n Standard product costing practices undermine Lean objectives, which are to move away from a command and control bureaucracy to a company based around empowered teams. n Standard costs, which are predetermined, are usually outdated and inaccurate for current decision making because Lean organizations are constantly improving and changing. n In a standard costing system, most of the information arrives too late to have diagnostic value on the shop floor. n Tracking and monitoring this information requires complicated and wasteful reporting systems. Source: IMA, Statement on Management Accounting, “Accounting for the Lean Enterprise: Major Changes to the Accounting Paradigm,” http://bit.ly/249BjVn.
  • 6. June 2016 / STRATEGIC FINANCE / 43 HAVE LEAN MANUFACTURERS DISCARDED STANDARD COSTING? A 2013 study by Manjunath Rao, supported by the IMA Research Foundation, examined whether mature Lean manufacturers have discarded standard costing and variance analysis (SCVA). Of the 13 mature Lean manufacturers surveyed, only one had discarded SCVA. The study also found that most of the Lean manufacturers surveyed have high demands for Lean yet lack the accounting support to follow a Lean strategy over the long haul. Four factors may contribute to the reluctance to discard standard costing systems: n Outdated business school views Since the 1950s, business schools have been promoting SCVA as the best way to control manufacturing inputs and costs. Many top financial executives firmly believe that SCVA is a necessary, critical control system. Takeaway: Some financial executives transitioning to Lean methods may need training in Lean Accounting and the role of work-cell metrics to ease their firm’s changeover. n Accountants aren’t involved in establishing work-cell metrics Work cells trained in continuous process improvement (CPI) learn how to collaborate and identify the best metrics to control their specific activities. If cost accountants don’t participate in these decisions, they won’t understand what happens after the cells adopt those metrics. Takeaway: Encourage cost accounting staff to get involved in developing and monitoring work-cell metrics. n Accounting staff has little training in Lean Accounting methods Companies that don’t install the Lean model completely might not assign support staff to value streams. So cost accountants may continue as part of a centralized office, receiving no CPI training until much later. Takeaway: Accounting teams need early training in CPI methods to improve internal processes and support the Lean transformation effectively. n Data loading of legacy enterprise resource planning (ERP) systems To launch ERP data tracking each year, accountants must supply standard inputs and costs at the beginning of each year. Entering that data means a commitment to tracking standard costs, actual costs, and the variance reports and then investigating those variances. Maintaining an SCVA system can be quite costly for many organizations. A company that uses the simplest six-variance method for its 30 products will generate 180 variance accounts. That requires many journal entries, and the accounting staff must investigate and dispose of variances at year-end. Takeaway: If work-cell metrics are monitoring production lines adequately, accounting teams should consider eliminating ERP modules for SCVA.
  • 7. them how well they are creating value for customers. So it’s clear that SCVA doesn’t deliver work-cell-level data promptly enough to aid Lean decision making. VALUE STREAM COSTING Lean manufacturers need an upgraded accounting system that better reflects performance. The solution is to use value stream costing (VSC) and work-cell metrics, which offer a better way to control production efficiencies. VSC can provide a comprehensive perspective of opera- tional and financial progress that facilitates Lean practices throughout a company. But in addition to VSC, Lean compa- nies also need new performance metrics that motivate and monitor Lean actions and continuous improvements. That will give management accountants the proper tools to eval- uate business performance from a Lean viewpoint. Restructuring a company’s organizational chart is another important step in Lean transformation. Ideally, each employee should be assigned to only one value stream. Formerly specialized support staff (for example, those in marketing, human resources, and customer service) should now be trained as generalists and report to value line managers. Lines of reporting should move away from shared services and toward dedicated value steam assignments. WORK-CELL METRICS Pioneers in Lean manufacturing use work-cell metrics to ensure better production control and the successful transi- tion to VSC. Small groups that perform a set of related activities develop work-cell metrics for their work cells that give real-time feedback to optimize the effectiveness of production activities. For example, if the quality of raw material is inferior in some way, it may lead to below- normal productivity on a shift. In this case, a work-cell metric that measures the units produced per shift would be lower than expected and quickly flag a problem. Table 2 shows examples of generic work-cell metrics for the various dimensions that are important for optimizing value stream performance. Each of these metrics usually would be developed collaboratively among work-cell mem- bers, who would use the value stream metrics to help guide and determine what their priorities should be as they develop the work-cell metrics. Think of performance metrics as having three levels. The highest level, KPIs, is developed by top management. These metrics signal the priorities for improvement to management. Let’s say a company has three product fami- lies that have been organized as value streams. At the sec- ond level, management assigned to each value stream will consider how they will contribute to improving the KPIs to create the value stream metrics. At the third level, these value stream metrics determine employees’ priorities when they develop work-cell metrics. For instance, in Table 2, the productivity work-cell metric example is a ratio of units produced to units scheduled. If we follow this metric upward to the first level of KPIs, we might find it supports a KPI that tracks the percentage of orders shipped on time. At Lean companies, performance data is tracked and displayed on charts and tables posted in the work area. Cell members promptly investigate any deviations from expected values, usually correcting discovered problems within a few hours. Heavy equipment manufacturer Vermeer Corporation in Pella, Iowa, has followed Lean principles for nearly two decades. Vermeer’s work cells are organized around a sequence of production activities, such as metal cutting, bending, welding, painting, and assembly. Following good Lean practices, the work cells create display areas for charts and graphs of key metrics needed to control efficiencies. Figure 2 shows the six themes Vermeer uses for modeling work-cell metrics: productivity, quality, delivery, safety, training, and 5S (which represents the five elements for organizing the work area for efficiency and effectiveness: sort, set in order, shine, standardize, and sustain). Each met- ric is derived from higher-level value stream metrics, which in turn are derived from KPIs for the plant or company. Each work cell has a large visual board where cell mem- bers track the progress of metrics by hour or shift. When the data falls outside the normal control limits established for a work-cell metric, it immediately becomes a red flag for the monitor of the day to investigate and correct. Work cells quickly investigate the problem and implement prob- lem-solving changes. In addition, Vermeer motivates peo- ple in work cells to locate and eliminate waste and improve efficiency. The end results are work-cell metrics that offer more finely detailed, timely data for production controls and for enhancing Lean operations. By following Lean methods, Vermeer reduced production cycle time on its wood chipper equipment value stream from 52 days to three days. BECOMING LEAN CHANGE PARTNERS Only a small number of manufacturing firms have adopted Lean management as a guiding model and strategy (see “Have Lean Manufacturers Discarded Standard Costing?” on p. 43). How can we help them move forward? 44 / STRATEGIC FINANCE / June 2016 Table 2: SAMPLEWORK-CELLMETRICS CRITERIA METRIC Quality Defect rate and type per shift Effectiveness First-time-through percentage (the percentage of units produced that were passed through without any rework) Productivity Units produced/units scheduled Cost Average labor cost per unit Safety Safety issues per week
  • 8. Figure 2: VERMEERMANUFACTURINGWORK-CELLSEQUENCE ANDMETRICCATEGORIES June 2016 / STRATEGIC FINANCE / 45 One way is for management accounting teams to use the insights in this article to become partners in Lean transfor- mation, staying alert to possible obstacles. For example, we should question if legacy accounting fixtures, such as SCVA, are necessary for production control. A closer dialogue with work-cell teams and CPI coordinators can reveal that work- cell metrics provide better information than SCVA. We also should encourage accounting professors to take a more proactive approach, teaching students how Lean companies use different methods and handle accounting reports differently. That means making a commitment to teach Lean Accounting as part of the curriculum and exposing accounting students to Lean manufacturing operations, where work-cell metrics are clearly displayed and communicated in the workplace. Instructors should let students talk with CPI coordinators about how they view SCVA reports. Today’s management accountants are standing at the threshold of a big Lean management transformation, and we need to recognize that SCVA may no longer provide the value it once did. SF Andrew Bargerstock, CPA, Ph.D., is chair of the department of accounting and director of MBA programs at Maharishi University of Management in Fairfield, Iowa, and a member of IMA’s Cedar Rapids Chapter. You can contact him at (641) 919-4303 or andyb@mum.edu. Ye Shi is an assistant professor of accounting at Maharishi University of Management in Fairfield, Iowa. You can contact her at (641) 980-8006 or shi@mum.edu. VALUE STREAM WORK CELLS METAL CUTTING BENDING WELDING PAINTING ASSEMBLY WORK-CELL METRIC CATEGORIES PRODUCTIVITY QUALITY DELIVERY SAFETY TRAINING 5S GRANULAR AND TIMELY FEEDBACK