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Lean Start-up
   Insider’s Story




   http://squeek.ru
Bayram Annakov       Oleg Parinov
  crazy CEO      JDI Project Manager
WTF is start-up?

 WTF is lean?
WTF =
                                        wikipedia to fools
Lean Startup is a concept coined (and trademarked) by Eric Ries. Ries writes that lean startups are born out of the following three trends:


         1.   use of free and open source software,

         2.   application of agile software development methods, and

         3.   ferocious customer-centric rapid iteration, as exemplified by the Customer Development process[1].

Lean Startup initially advocates the creation of rapid prototypes designed to test market assumptions, and uses customer feedback to evolve them much faster than via more traditional software

engineering practices, such as the Waterfall model. It is not uncommon to see Lean Startups release new code to production multiple times a day[2], often using a practice known as Continuous

Deployment[3].


According to the New York Times, "The term 'lean start-up' was coined by Mr. Ries, 31, an engineer, entrepreneur and blogger. His inspiration, he says, was the lean manufacturing process, fine-

tuned in Japanese factories decades ago and focused on eliminating any work or investment that doesnʼt produce value for customers." [4]


Lean Startup is sometimes described as Lean Thinking applied to the entrepreneurial process[5]. A central tenet of Lean Thinking is to reduce waste. Lean Startup processes reduce waste by

increasing the frequency of contact with real customers, therefore testing and avoiding incorrect market assumptions as early as possible[6]. This approach attempts to improve on historical

entrepreneurial tactics by reducing the work required to assess assumptions about the market, and to decrease the time it takes a business to find market traction. This is referred to as Minimum

Viable Product.


In The Entrepreneur's Guide to Customer Development, Brant Cooper and Patrick Vlaskovits add a fourth element, and that is the use of powerful, low-cost and easy-to-use analytics. While some

characteristics of lean startups have been practiced for years, the confluence of these trends is a recent phenomenon and offers the potential for unprecedented "speed of iteration" or "number of

learning cycles per dollar" as business hones in on product-market fit[7].

[edit]
Our story
Nov
2010
       Mobile Ad
Mobile Ad

Developer                         Advertiser




            Advertising Network
Prototype
 Feb
2011
Two-sided market

            more...




Developer             Advertiser


            more...
Others
Insight #1

     Focus
Focus on developers

Mar
2011




        We need a success story
Change of plans!
Change of plans!

    - security systems
Change of plans!

    - security systems
    - online project management
Change of plans!

    - security systems
    - online project management
    - first personal computers
Change of plans!

    - security systems
    - online project management
    - first personal computers
    - collection of links to
       research papers
Change of plans!

    - security systems
    - online project management
    - first personal computers
    - collection of links to
       research papers
    - online game
Change of plans!

    - security systems
    - online project management
    - first personal computers
    - collection of links to
       research papers
    - online game

    - printer drivers
Squeek



Apr
2011   Get in touch with people nearby
•Group messaging
•Location-based
•Simple!
•and no ads...
Insight #2


             Understand
                your
              market
First user testing



Apr
2011




         Be closer to user
First user testing



Apr
2011




         Be closer to a user
What is happening?

               How many people?

               What are they doing?

May            What is the cost of ad
2011
               campaigns?
Key Performance
Indicators (KPI)
Customers (users)
     funnel
       iPhone users
       Visited the site
    Downloaded the app
      Opened the app
   Wrote the first message

       Visited more
        than once
Customers acquisition
         iPhone users
         Visited the site
      Downloaded the app
        Opened the app
     Wrote the first message

         Visited more
          than once
Retention
    iPhone users
    Visited the site
 Downloaded the app
   Opened the app
Wrote the first message

    Visited more
     than once
next steps in counting

• lifetime value of a customer (LTC)
• crash rate
• revenue/acquisition cost
Insight #3




    Count everything and double-check
There is no product feature without counting
«Zero problem»



           People need people
            to talk to
May
2011
Tactics
Feel free not to choose

  Push notifications



        Invite
Insight #4:
Strategy thinking
Why realtime?



June
2011
Action items
Flexibility

              Market

              Changes

               Fails
Tools for flexibility

• Mock-ups and prototypes
• A/B testing
• Business models
Mock-ups

• Mock Flow
• Simple Diagrams
• Post-its
A/B testing




Hard to decide? Test both!
A/B for e-mail
Business model
Lean Start-up

     idea


   prototype


     test
idea

   • brainstorm
   • self-usage
   • ask!
prototype
     • developing new
       product
     • adding new
       feature
     • can we test our
       idea without
       implementing?
test
• give it to the market
• take data how the
  customers use the
  feature (what
  indicators?)
• decide the necessity of
  the feature
example: share button
      Idea: let the users share the
      room to their friends

      Prototype: share button to
      facebook or vkontakte wall, to
      twitter or via email

      Test: nobody uses the button
example: topics
                         Idea: people need topics for
                         discussion

                         Prototype: creating rooms
 the number of           for different topics
messages per day

                         Test: how many people
                         discussed topics

                         Decision: let’s create topics
Next step for topics

• How we can test without implementing and
  waiting?
• We have got Squeek - a dolphin bot
• Let the bot give the topic (or ask about it)
• How can we evaluate the result?
Summary

• Be flexible
• Test your ideas on the market
• Analyze the data
• and...
and...
love your product!
thanks


http://squeek.ru

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Lean Startup Insider's Story: How We Learned to Test Ideas Quickly

  • 1. Lean Start-up Insider’s Story http://squeek.ru
  • 2. Bayram Annakov Oleg Parinov crazy CEO JDI Project Manager
  • 3. WTF is start-up? WTF is lean?
  • 4. WTF = wikipedia to fools Lean Startup is a concept coined (and trademarked) by Eric Ries. Ries writes that lean startups are born out of the following three trends: 1. use of free and open source software, 2. application of agile software development methods, and 3. ferocious customer-centric rapid iteration, as exemplified by the Customer Development process[1]. Lean Startup initially advocates the creation of rapid prototypes designed to test market assumptions, and uses customer feedback to evolve them much faster than via more traditional software engineering practices, such as the Waterfall model. It is not uncommon to see Lean Startups release new code to production multiple times a day[2], often using a practice known as Continuous Deployment[3]. According to the New York Times, "The term 'lean start-up' was coined by Mr. Ries, 31, an engineer, entrepreneur and blogger. His inspiration, he says, was the lean manufacturing process, fine- tuned in Japanese factories decades ago and focused on eliminating any work or investment that doesnʼt produce value for customers." [4] Lean Startup is sometimes described as Lean Thinking applied to the entrepreneurial process[5]. A central tenet of Lean Thinking is to reduce waste. Lean Startup processes reduce waste by increasing the frequency of contact with real customers, therefore testing and avoiding incorrect market assumptions as early as possible[6]. This approach attempts to improve on historical entrepreneurial tactics by reducing the work required to assess assumptions about the market, and to decrease the time it takes a business to find market traction. This is referred to as Minimum Viable Product. In The Entrepreneur's Guide to Customer Development, Brant Cooper and Patrick Vlaskovits add a fourth element, and that is the use of powerful, low-cost and easy-to-use analytics. While some characteristics of lean startups have been practiced for years, the confluence of these trends is a recent phenomenon and offers the potential for unprecedented "speed of iteration" or "number of learning cycles per dollar" as business hones in on product-market fit[7]. [edit]
  • 6. Nov 2010 Mobile Ad
  • 7. Mobile Ad Developer Advertiser Advertising Network
  • 9. Two-sided market more... Developer Advertiser more...
  • 11. Insight #1 Focus
  • 12. Focus on developers Mar 2011 We need a success story
  • 14. Change of plans! - security systems
  • 15. Change of plans! - security systems - online project management
  • 16. Change of plans! - security systems - online project management - first personal computers
  • 17. Change of plans! - security systems - online project management - first personal computers - collection of links to research papers
  • 18. Change of plans! - security systems - online project management - first personal computers - collection of links to research papers - online game
  • 19. Change of plans! - security systems - online project management - first personal computers - collection of links to research papers - online game - printer drivers
  • 20. Squeek Apr 2011 Get in touch with people nearby
  • 22. Insight #2 Understand your market
  • 23. First user testing Apr 2011 Be closer to user
  • 24. First user testing Apr 2011 Be closer to a user
  • 25. What is happening? How many people? What are they doing? May What is the cost of ad 2011 campaigns?
  • 27. Customers (users) funnel iPhone users Visited the site Downloaded the app Opened the app Wrote the first message Visited more than once
  • 28. Customers acquisition iPhone users Visited the site Downloaded the app Opened the app Wrote the first message Visited more than once
  • 29. Retention iPhone users Visited the site Downloaded the app Opened the app Wrote the first message Visited more than once
  • 30. next steps in counting • lifetime value of a customer (LTC) • crash rate • revenue/acquisition cost
  • 31. Insight #3 Count everything and double-check There is no product feature without counting
  • 32. «Zero problem» People need people to talk to May 2011
  • 33. Tactics Feel free not to choose Push notifications Invite
  • 37. Flexibility Market Changes Fails
  • 38. Tools for flexibility • Mock-ups and prototypes • A/B testing • Business models
  • 39. Mock-ups • Mock Flow • Simple Diagrams • Post-its
  • 40. A/B testing Hard to decide? Test both!
  • 43. Lean Start-up idea prototype test
  • 44. idea • brainstorm • self-usage • ask!
  • 45. prototype • developing new product • adding new feature • can we test our idea without implementing?
  • 46. test • give it to the market • take data how the customers use the feature (what indicators?) • decide the necessity of the feature
  • 47. example: share button Idea: let the users share the room to their friends Prototype: share button to facebook or vkontakte wall, to twitter or via email Test: nobody uses the button
  • 48. example: topics Idea: people need topics for discussion Prototype: creating rooms the number of for different topics messages per day Test: how many people discussed topics Decision: let’s create topics
  • 49. Next step for topics • How we can test without implementing and waiting? • We have got Squeek - a dolphin bot • Let the bot give the topic (or ask about it) • How can we evaluate the result?
  • 50. Summary • Be flexible • Test your ideas on the market • Analyze the data • and...