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Design a passion project in three hours using Lean Start-up methods

  1. Design a Passion Product using Lean Startup Methods * Make a Product in Three Hours + UX London 2013 Conference April 10, 2013 Kate Rutter, Co-Founder, LUXr #uxlondon #passionproduct
  2. 5 min Hello! Whoʼs here? " " " 30 second intros @ tables * name * role * your favorite superpower! LUXR.CO APRIL 2013
  3. We coach startup entrepreneurs on how to build products that people need, want, and love to buy. LUXR.CO APRIL 2013
  4. LUXR.CO APRIL 2013
  5. TWEET! Kate Rutter www.luxr.co @katerutter @luxrco #uxlondon #passionproduct LUXR.CO APRIL 2013
  6. Let’s get warmed up LUXR.CO APRIL 2013
  7. {5 min Activity} Users + problems + solution Sketch it out Who are the users? What problems do they have? What would be a proposed solution? LUXR.CO APRIL 2013
  8. Users + Problem + Solution map “the DNA of your idea” 5 min April 2013 Task-a-doodle business professionals Working parents with with kids need to share tasks on the go a mobile app for Too much to do, not enough time delegating tasks need to know when something’s done LUXR.CO APRIL 2013
  9. This is not... A class on how to (how do you know itʼs awesome?) produce an awesome UI A session on making (how do you know these arenʼt production wireframes or a waste of valuable time?) photoshop comps A “perfect approach” or (100s of entrepreneurs have used these techniques to define a rigid point of view on their own unique Great UX.) Great UX. LUXR.CO APRIL 2013
  10. This is about making products. • UX Designers as founders • Lean Startup concepts & mindset • Hands-on } make a product MVP • Learning through personal expression Focus • Simplify • Decide • Test Move forward. LUXR.CO APRIL 2013
  11. What to expect... I am not an expert on your business or product idea. You are. My goal is to help get your ideas out...fast and simply... so you can validate them and move them forward. LUXR.CO APRIL 2013
  12. What to expect... We are going to be working really, really, really fast. LUXR.CO APRIL 2013
  13. What to expect... We are going to be working really, really, really fast. There is a purpose to this. I will push you to get something down rapidly. In 3 hours, you will have a concept MVP that you can commit to and take to the next step. LUXR.CO APRIL 2013
  14. What to expect... You will be working in peer pairs. Two brains are better than one. And weʼll keep talking to a minimum. (There is a break where we can get all social!) LUXR.CO APRIL 2013
  15. What to expect... You may not like the pace/process/ pressure/perspective, etc. etc. That is okay. All I ask is that you keep an open mind and try it. LUXR.CO APRIL 2013
  16. About the whole LEAN thing
  17. 2 Big Ideas n St artup xper ience Lea U ser E Build. Empathy. Measure. Design. Learn! Products! LUXR.CO APRIL 2013
  18. Eric Ries wrote a blog post on Sept 8, 2008 titled “The Lean Startup.” The big idea... + + make products reduce incremental customers want releases waste LUXR.CO APRIL 2013
  19. Build. Measure. Learn These change everything... • Experiments •!Validated learning •!Reduce waste LUXR.CO APRIL 2013
  20. Empathy. Design. Products! The big idea... product UI UX via Ed Lea: http://design.org/blog/difference-between-ux-and-ui-subtleties-explained-cereal LUXR.CO APRIL 2013
  21. UX Stack BUILD MEASURE LEARN Users 1. I need... why what Needs 2. I want... 3. My goal is... how Your vision & ideas go here Mary can... Uses Sketches, Features prototypes, wireframes, This Week pixels Interfaces & flows Prototypes User stories LUXR.CO APRIL 2013
  22. Let’s make stuff! LUXR.CO APRIL 2013
  23. {Activity} 7 min Rapid Sketching Clothespin Man! LUXR.CO APRIL 2013
  24. Who is it for? Picture your user as a human person. (Insert provisional personas here) LUXR.CO APRIL 2013
  25. UX Stack Users 1. I need... why what Needs 2. I want... 3. My goal is... how Your vision & ideas go here Mary can... Uses Sketches, Features prototypes, wireframes, This Week pixels Interfaces & flows Prototypes User stories LUXR.CO APRIL 2013
  26. Who: Make a Persona LUXR.CO APRIL 2013
  27. {Activity} 5 min Make a persona Portrait LUXR.CO APRIL 2013
  28. {Activity} Make a persona Facts LUXR.CO APRIL 2013
  29. {Activity} 5 min Write down... • Age • City where s/he lives • Family (married? kids? single? divorced?) • Job role • Annual income Be specific. LUXR.CO APRIL 2013
  30. {Activity} Make a persona Behaviors LUXR.CO APRIL 2013
  31. {Activity} 5 min Brainstorm 10 behaviors • What do they do that indicates that they are a good customer for you? • How are they solving the problem now? • Behaviors are verbs. LUXR.CO APRIL 2013
  32. {Activity} 2 min Divide into 2 piles: less more important important LUXR.CO APRIL 2013
  33. {Activity} 2 min Pass & peer write LUXR.CO APRIL 2013
  34. {Activity} Make a persona Needs & Goals LUXR.CO APRIL 2013
  35. {Activity} 5 min Brainstorm 10 needs/goals • What do they need to accomplish that will solve their problem? • What do they need to do to feel heroic? • Why do they do the behaviors? LUXR.CO APRIL 2013
  36. {Activity} 2 min Divide into 2 piles: less more important important LUXR.CO APRIL 2013
  37. {Activity} 2 min Pass & peer write LUXR.CO APRIL 2013
  38. {check} 3 checks * Could enough people like this exist? (And can you find them to talk to them?) If no, make adjustments. * Is this a specific person you know? If yes, make adjustments. * Is the persona respectful? If no, make adjustments or re-do. Contempt is not helpful. LUXR.CO APRIL 2013
  39. Break! LUXR.CO APRIL 2013
  40. What’s the value? Act on user needs by identifying value propositions. LUXR.CO APRIL 2013
  41. UX Stack Users 1. I need... why what Needs 2. I want... 3. My goal is... how Your vision & ideas go here Mary can... Uses Sketches, Features prototypes, wireframes, This Week pixels Interfaces & flows Prototypes User stories LUXR.CO APRIL 2013
  42. An example from Foodspotting LUXR.CO APRIL 2013
  43. What: Envision 6 uses LUXR.CO APRIL 2013
  44. {Activity} 10 min Sketch 6-up Uses LUXR.CO APRIL 2013
  45. {Activity} 5 min Work with your peer Pass your work 2-minute “quiet read” Focus on understanding Confirm clarity LUXR.CO APRIL 2013
  46. {Activity} 5 min Dot-vote top picks Peers use 3 dots } pick top uses Founders use 1 dot } pick top use LUXR.CO APRIL 2013
  47. {Activity} 3 min Redraw the top pick April 2013 Task-a-doodle Mary Know when someone in her family finishes a shared task. LUXR.CO APRIL 2013
  48. UX Stack Users 1. I need... why what Needs 2. I want... 3. My goal is... how Your vision & ideas go here Mary can... Uses Sketches, Features prototypes, wireframes, This Week pixels Interfaces & flows Prototypes User stories LUXR.CO APRIL 2013
  49. {Activity} 3 min Brainstorm 6 features LUXR.CO APRIL 2013
  50. {Activity} 1 min Divide into 2 piles: build later build now LUXR.CO APRIL 2013
  51. {Activity} 1 min Make a feature list. April 2013 5-item Task Status to-do sharer tracker list LUXR.CO APRIL 2013
  52. How do you know it’s working? Measure what matters by tracking actionable metrics. LUXR.CO APRIL 2013
  53. Measuring what? Traffic Conversion Funnel Product (black box) LUXR.CO APRIL 2013
  54. Measuring what? Traffic Conversion Funnel Product (black box) LUXR.CO APRIL 2013
  55. Metrics checklist a good metric... a great metric... ...measures the usage of your ...makes you look at all the product by a person. The usage other metrics and say “none of should be specific to features that those other numbers matter if deliver value to your user. we donʼt get this right first.” unhelpful vanity good better awesome % of users % of users % of new total number who sign in who share a users per sign-ups of registered 3+ times a task 3+ week users day, times a day, per week per week LUXR.CO APRIL 2013
  56. {Activity} 3 min Brainstorm 5 measures (from features) LUXR.CO APRIL 2013
  57. {Activity} 1 min Divide into 2 piles: less more telling telling LUXR.CO APRIL 2013
  58. {Activity} 1 min Pick 3. LUXR.CO APRIL 2013
  59. {Activity} Pair-check your metrics LUXR.CO APRIL 2013
  60. Metrics checklist • “number of...” [ # ] 1. Does the metric • “average number of...” [avg ] begin with a number? • “percent of...” [ % ] • “per week” [ ___/wk ] 2. Is there a time basis? • “per month” [ ___/mo] • “per user” [ ___/user] 3. Is there an object • “per user per week” (fancy!) basis? • Examples: per user, per session, or by interaction or item * not required, but super-helpful (messages per file, emails per thread) LUXR.CO APRIL 2013
  61. Metrics checklist a good metric... a great metric... ...measures the usage of your ...makes you look at all the product by a person. The usage other metrics and say “none of should be specific to features that those other numbers matter if deliver value to your user. we donʼt get this right first.” unhelpful vanity good better awesome % of users % of users % of new total number who sign in who share a users per sign-ups of registered 3+ times a task 3+ week users day, times a day, per week per week LUXR.CO APRIL 2013
  62. {Activity} 5 min each Pair-check your metrics *You* are the person responsible for getting your peer to awesome! LUXR.CO APRIL 2013
  63. {Activity} Make a dashboard April 2013 % of users Avg number Avg # of who share a of logins per tasks task 3+ person per completed times a day, week. per person per week per month. LUXR.CO APRIL 2013
  64. Tell the story Pull it all together LUXR.CO APRIL 2013
  65. UX Stack BUILD MEASURE LEARN Users 1. I need... why what Needs 2. I want... 3. My goal is... how Your vision & ideas go here Mary can... Uses Sketches, Features prototypes, wireframes, pixels Interfaces & flows This Week Prototypes User stories LUXR.CO APRIL 2013
  66. Making the most of the team LUXR.CO APRIL 2013
  67. MVP* Narrative This is [product name] . The idea... 5 min Meet... M V C M V P * Minimum Viable Product LUXR.CO APRIL 2013
  68. 2 min Story time! Your pair peer reads your story back to you. (Simply read the words on the page.) LUXR.CO APRIL 2013
  69. 1 min Pitch Practice Come up and share your story! Exciting prizes for the 3 entrepreneurs who volunteer! LUXR.CO APRIL 2013
  70. UX Stack Users 1. I need... why what Needs 2. I want... 3. My goal is... how Your vision & ideas go here Mary can... Uses Sketches, Features prototypes, wireframes, This Week pixels Interfaces & flows Prototypes User stories LUXR.CO APRIL 2013
  71. Patterns of work 1. Sketch (especially of people) 2. Timebox! (speed kills the censor and keeps you moving) 3. Generate independently, discuss as a team (3 people ideal) 4. Dump & Sort (one item per Post-It, use Sharpie) 5. 2x2 organizing framework (help decision-making when lots of items) 6. Work at the wall 7. Quick decision-making techniques (dot-vote, roman vote, stack rank) LUXR.CO APRIL 2013
  72. Resources & Next Steps • Validate! Do 3 customer development interviews (Within the next week, or even sooner if your audience is at UX London!) • Startup Weekends & hackathons Startupweekend.org • Founders Institute fi.co • Bootstrapping your idea • Crowdfunding, Peerfunding, Enterprise Incubators • LUXr Core Curriculum (come see me for discount codes!) LUXR.CO APRIL 2013
  73. Geek out & learn tons more LUXR.CO APRIL 2013
  74. LUXr makes products that coach early- stage entrepreneurs on effective practices to deliver products that customers want, need and love to buy. LUXr.co 3435 Cesar Chavez, San Francisco, CA • 94110 The Juhl, 353 E. Bonneville Ave., Las Vegas, NV • 89101 info@luxr.co • http://luxr.co • twitter: @luxrco • www.facebook.com/LUXrInc LUXR.CO APRIL 2013
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