Skillogic Knowledge Solutions is one of the prominent training centre for Lean Six Sigma Green Belt training in Bangalore, Chennai and Hyderabad. Here is the material of training (part 2). If you are looking for six sigma training along with certification, then Skillogic is of the best options.

1. Lean Six Sigma – Green Belt Workshop
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2. 2
What is Six Sigma?
“Sigma” is a letter from the Greek Alphabet
One Hour Of Unsafe Drinking Water Every Month
Two Unsafe Plane Landings Per Day At O’Hare International Airport In Chicago
16,000 Pieces Of Mail Lost By The U.S. Postal Service Every Hour
500 Incorrect Surgical Operations Each Week
50 Newborn Babies Dropped At Birth By Doctors Each Day
22,000 Checks Deducted From The Wrong Bank Accounts Each Hour
32,000 Missed Heartbeats Per Person, Per Year
If 99.9% is a good Quality : Then even in a country like USA, it Would Have…
Which one is good : 60%, 80%, 90%, 95%, 99%,
99.9% Correct
Six Sigma is a methodology for pursuing continuous improvement in customer satisfaction
and profit that goes beyond defect reduction and emphasizes business process
improvement.
P-Define
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3. 3
What is Six Sigma?
Six Sigma thinking: All processes can be Defined, Measured, Analyzed, and Improved and Controlled
(phases of Six Sigma). Collection of above phases is popularly known as DMAIC. Any process has inputs (x),
and delivers outputs (y). Controlling inputs will control output. This is y=f(x) thinking.
Process: Systematic Approach to improving processes and thereby Reducing Defects which affect What is
Important to the Customer & To the Business
Six Sigma as set of tools: Contains qualitative and quantitative tools which Six Sigma practitioners use to
drive improvements. Examples include Control charts, FMEA, process mapping, etc.
Metric: Six Sigma Quality means 3.4 defects in 1 million opportunities or a process with 99.99966% Rolled
Throughput Yield.
Six Sigma: It is the standard deviation of a process metric
Sigma Defects Per Million Success Rate Type of Organization
6s 3.4 99.99% World Class
5s 233 99.97% Competitive Class
4s 6210 99.37% Competitive Class
3s 66807 93.31% Average Class
2s 3,08,537 69.14% Below Average Class
1s 697,672 30.23% Bad Class
P-Define
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4. 4
Meaning of Six Sigma?
• The term “sigma” is used to designate the distribution or spread about the
mean (average) of any process or procedure.
• For a process, the sigma capability (z-value) is a metric that indicates how well
that process is performing. The higher the sigma capability, the better. Sigma
capability measures the capability of the process to produce defect-free
outputs. A defect is anything that results in customer dissatisfaction.
What is it based on?
Customer .....
Anyone Who Receives
Product, Service, or Information
Opportunity .....
Every Chance to Do Something
Either “Right” or “Wrong”
Successes Vs. Defects .....
Every Result of an Opportunity Either Meets
the Customer Specification or it Doesn’t
P-Define
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5. 5
Goal of Six Sigma & Strategy
Six Sigma Strategy
• Know What’s Important to the Customer
• Reduce Defects
• Reduce Variation
• Center Around Target
P-Define
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6. 6
Six Sigma Y= f(x) thinking
SIX SIGMA GREEN BELT- National Institute of Quality Certification. NIQC’s Restricted document. All rights reserved. This document cannot be Copied, Re-distributed, Transmitted or Printed
without the written permission of Director@niqcsixsigma.com
•
P-Define

7. Six Sigma Roadmap
• Six Sigma Breakthrough Strategy
1. Select CTQ Characteristic
2. Define Performance Standards
3. Validate Measurement System
4. Establish Product Capability
5. Define Performance Objectives
6. Identify Variation Sources
7. Screen Potential Causes
8. Discover Variable Relationships
9. Establish Operating Tolerances
10. Validate Measurement System
11. Determine Process Capability
12. Implement Process Controls
P-Define
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8. 8
Green Belt as a Change Agent
P-Define
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9. 9
Roadblock for Six Sigma Implementation
 Six Sigma is too statistical
 Individual has fear of change. Why should I change?
No co-operation of employee
Wrong team member or selection
For all this, we need to make them realize that they wouldn’t be penalized for
their mistake. We should foster
them with Move ahead approach. Show mutual benefit to stakeholders. MBB
need to ensure all employees as
convinced not forced.
No use of force tactics for employee support
We need to choose team member based on their capacity, capability, ability
& willingness. We should not have
duplicate skill set in team.
P-Define
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10. Change Roadblock
Looking at his curve, which area you would like to focus
first?
Every organization or team split into 15% Supportive, 70% Neutral and
15% Resistant:-
Don’t bother about 15% Supportive as they would support change
anyways
Don’t bother about 15% Resistant as they would resist change
anyways
Spending any time with the resistant population is a Waste.
Common Resistance Area
 Ignore the new process or the change
Fail to understand
Disagree with the validity of the benefits
Criticize new set of tools or applications
Delay the implementation
P-Define
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11. 11
Phases of Six Sigma
Define
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12. 12
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