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@PavelChunyayev
The Lean Part of DevOps
Why are Lean ideas so crucial for DevOps culture?
by Pavel Chunyayev, 18-8-2016
Amsterdam, Atlassian
DevOps Amsterdam meetup
@PavelChunyayev
Amsterdam
Levi9 HQ
Amsterdam – 2005
25 people
Novi Sad
Serbia
Novi Sad – 2005
350+ people
Zrenjanin
Serbia
Zrenjanin– 2014
50+ people
Iasi
Romania
Iasi – 2007
100+ people
Kyiv
Ukraine
Kyiv – 2008
160+ people
Lviv
Belgrade
Ukraine
Lviv– 2016
20+ people
@PavelChunyayev
E-Retail Digital Marketing Traffic and Transport FinTech Software Services
@PavelChunyayev
Customer satisfaction 2015
• 4th year great results in Outsourcing Performance study
• 2015: 100% customer recommendation score
Excellent trust score
@PavelChunyayev
About me
• 12 years of IT experience
• Lived and worked in Ukraine and Estonia
• Two years ago moved to the Netherlands
• Love cycling
• Love Dutch language
• Love software development and delivery processes
• Love working with people
@PavelChunyayev
Continuous Delivery
@PavelChunyayev
Continuous Delivery
Plan Code Build Test Release OperateEnvision
@PavelChunyayev
Quality > Speed
@PavelChunyayev
Keep the product releasable
Build quality in
@PavelChunyayev
DevOps
@PavelChunyayev
• Culture
• Automation
• Measurement
• Sharing
@PavelChunyayev
• Culture
• Automation
• Lean
• Measurement
• Sharing
@PavelChunyayev
Lean
@PavelChunyayev
History of Lean
@PavelChunyayev
Lean manufacturing
@PavelChunyayev
Lean manufacturing - Principles
• Elimination of waste
• Continuous improvement
• Respect for people
• Pull instead of push
• Just in time production
• Quality built in
@PavelChunyayev
Lean manufacturing – Forms of Waste
• Mura – Waste because of variation
• Muri – Waste because of unreasonable work
• Muda – Waste that doesn’t add value
@PavelChunyayev
Lean manufacturing – Types of Waste
• Transportation
• Waiting
• Overproduction
• Defects
• Inventory
• Movement
• Extra processing
@PavelChunyayev
Lean manufacturing – Metrics
• Process time
• Delay time
• Lead time
• % complete and accurate
@PavelChunyayev
PDCA
@PavelChunyayev
Lean thinking
• Value
• Value streams
• Flow
• Pull
• Perfection
• Build quality in
• Understanding ‘takt’ time
• Reducing batch sizes
• Pull system
• Continuous improvement
• Focus on long-term goal
@PavelChunyayev
Lean IT
Goals:
• Increase productivity
• Increase customer benefits
• Continuous improvement process
@PavelChunyayev
Lean IT - Trends
• Reducing costs (eliminating waste), six sigma
• Transformation to utility
• Outsourcing (e.g. Cloud)
@PavelChunyayev
Conflict with DevOps?
• Innovation and disruption vs Operational excellence
• Experimentations vs Predictability
• Unstructured and uncertain vs Standards and variation avoidance
@PavelChunyayev
Lean and DevOps
• It’s not only about costs
• Continuous learning
• Build quality in
• Visualize
• Think backwards from customer value
• Not from current capabilities
• Embrace uncertainty
@PavelChunyayev
Lean software development
@PavelChunyayev
Lean software development - Principles
• Eliminate waste
• Amplify learning
• Decide as late as possible
• Deliver as fast as possible
• Empower the team
• Build quality in
• Optimize for the whole
@PavelChunyayev
Waste
• Partially done work (Starting more than finishing)
• Extra processes (Bureaucracy)
• Extra features (Unnecessary code)
• Task switching (Changing requirements and priorities)
• Waiting (Delays in the development process)
• Motion
• Defects (Quality issues, rework)
@PavelChunyayev
Amplify learning
• Pair programming
• Code reviews
• Documentation
• Wiki
• Commented code
• Knowledge sharing sessions
• Training
@PavelChunyayev
Decide as late as possible
• For decisions that are irreversible or impractical to reverse
• Keep the options for as long as possible
• You will know a lot more by the time the decision needs to be made
• Too early and you are limited by the choice you could have made
without enough information
@PavelChunyayev
Deliver as fast as possible
• Continuous Delivery
• DevOps
• Agile methodologies
• Shared responsibility
@PavelChunyayev
Empower the people
• Give responsibility to make decisions about their work
@PavelChunyayev
Build quality in
• Andon – stop the line
• Pair programming
• Test driven development
• Constant feedback
• Minimize handovers (time between stages)
• Continuous integration
• Automation
@PavelChunyayev
Optimize for the whole
• Optimize for the whole, not specific departments or teams
• E2e process with focus on customer needs
• Prefer product orientation vs project orientation
• Focus on quality and innovation, not on quick execution
@PavelChunyayev
Problems of Lean
• Focus on tools, not on the philosophy and culture
• Decide on the solution without understanding true problem
• Cargo cult
@PavelChunyayev
Lean software development - Principles
• Eliminate waste
• Amplify learning
• Decide as late as possible
• Deliver as fast as possible
• Empower the team
• Build quality in
• Optimize for the whole
@PavelChunyayev
Lean Startup / Lean Enterprise
@PavelChunyayev
@PavelChunyayev
Waste generation excercise
@PavelChunyayev
Generate Waste Excercise
• Variation
• Unreasonable work
• Non-value adding processes
@PavelChunyayev
Change the culture is the most
important and the most hard part of
Lean
@PavelChunyayev
Change the culture is the most
important and the most hard part of
Lean and DevOps
@PavelChunyayev
Summary
Empower the people
Build quality in
Eliminate the waste
Change the culture
Plan Code Build Test Release OperateEnvision
@PavelChunyayev
Thank you :)
Empower the people
Build quality in
Eliminate the waste
Change the culture +31 6 2117 5817
pavel@levi9.com
Plan Code Build Test Release OperateEnvision

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Lean part of DevOps - DevOps Amsterdam meetup - 17-8-2016

Editor's Notes

  1. Questions are welcome during the talk. Disagreement is welcome, but after the talk. Yes, but; what if. Interactive – raise hand, provide feedback – tweet.
  2. Over 700 employees now Picture of Belgrade is pending
  3. .we develop core software for (and with) these companies
  4. .
  5. .
  6. Streamlining and flow Customer focus Unesed features Time to market
  7. It’s all about quality. Increasing speed by ensuring quality - positive feedback loop
  8. .
  9. .
  10. .
  11. .
  12. .
  13. Henry Ford No variety (one model, one color) - 19 years Toyota production system Kaizen – continuous improvement Just in time Jidoka - automation
  14. Principles Plan – Do – Check – Act
  15. .
  16. Muri – stressing or overburdening the people, equipment or system Muda – type 1 – non-value adding, but necessary for the system. Reduce until you can eliminate Muda – type 2 – non-value adding and unnecessary. Eliminate first!
  17. .
  18. Plan Create a plan, define steps, predict results of the change Do Execute the plan on a small scale or in a test environment. Check Examine the results. Decide whether to continue or try again. Act Implement the change on the broader scale or further.
  19. .
  20. Manufacturing business services based on lean ideas Better align IT with business
  21. .
  22. .
  23. Mary and Tom Poppendieck
  24. .
  25. First way of DevOps
  26. Third way of DevOps Sharing!
  27. . But not too late :)
  28. .
  29. .
  30. Second way of DevOps
  31. More sloppy code because of urgency Bigger utilization of departments (QA)
  32. .
  33. .
  34. MVP Build – Measure - Learn Validated learning
  35. MVP Build – Measure - Learn Validated learning
  36. .
  37. .