A document promotes the benefits of implementing a "LEAN" process at shopping malls to create a cleaner environment that improves the customer experience and reduces costs. It argues that going paperless, preventing identity theft, streamlining operations, and providing equal opportunities creates a more sustainable, secure and convenient experience for customers and employees while saving malls and tenants time and money. The document provides contact information for a "Green Up Campaign" representative to discuss setting up a LEAN and clean program at a mall.