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by SANTIAGO LEFEBVRE
@santi_on_twitt
@santi_on_twitt
Santiago Lefebvre
1. Recall
2. Discover
3. Apply
What do you
remember ?
- Time -
- Money -
- Resources -
Uncertainty is the enemy!
Key Concept: MVP
Actionable Data
Vs
Vanity Metrics
- is important -
- Batches -
Pivot
The challenge of changing courses
Product
Strategy
Vision
Pivot
Zone
- Test early (assumptions, MVP) -
- Focus on the right metrics -
- Iterate (5 whys, batches) -
- Be humble and pivot -
- Keep your Vision -
Now, you’re
ready to go!
Business Plan
Lean Canvas
Large Batch
Small Batch
=
=
CUSTOMER SEGMENTS
• For whom are we creating value?
• Who are our most important
customers?
• Who are our early adopters?
Marketing segments
Mass Market / Niche
Multi-sided Platform
User Vs Customer
PROBLEM
• What is the pain point?
• Why people would pay for our
solution?
Misunderstanding the
problem is one of the
first reasons for failure!
VALUE PROPOSITION
• What value do we deliver to the
customer?
• What is in our solution that people
would pay for?
• Which customer needs are we
satisfying?
• How can we make people
understand our value in one
sentence?
Newness
Performance
Customization
Design
Brand/Status
Price
Cost Reduction
Risk Reduction
Accessibility
Convenience
SOLUTION
• What product/service/project can
solve the problem?
• What are the key characteristic of the
end product?
• What the MVP could look like?
All the characteristics
of the solution must
correspond to a
problem or an unfair
advantage.
CHANNEL
• Through which Channels do our
Customer Segments want to be
reached?
• Which ones work best?
• Which ones are most cost-efficient?
Number of customer
segments
Investment required
Standard product
Amount of control
REVENUE STREAMS
• For what value are our customers
really willing to pay?
• For what do they currently pay?
• How much does each Revenue
Stream contribute to overall
revenues?
Subscriptions
Upfront payment
Maintenance
Product Vs Service
Reload (Gilette Model)
COST STRUCTURE
• What are the most important costs
inherent in our business model?
• Which Key Resources are most
expensive?
• Which Key Activities are most
expensive?
Fixed Costs (salaries,
rents, utilities)
Variable costs
Economies of scale
Economies of scope
KEY METRICS
• What KPIs (1 to 3 max.) are really
relevant to measure the validation of
our solution?
• How can we measure the key
metrics?
A starting project
cannot spend time on
too many KPIs. Focus
only 1, 2 or 3.
Remember Actionable
data
UNFAIR ADVANTAGE
• What can protect us from
competitors?
• Can we build a barrier to entry?
• What asset do we have that are
difficult to replicate?
You usually never start
with a strong unfair
advantage. But keep in
mind to build the unfair
advantage in the long
run.
Production
Problem Solving
Platform/Network
KEY ACTIVITIES
• What Key Activities do our Value
Propositions require?
• Our Distribution Channels?
• Customer Relationships?
• Revenue streams?
KEY RESOURCES
• What Key Resources do our
Value Propositions require?
• Our Distribution Chan<nels?
Customer Relationships?
• Revenue Streams?
Physical
Intellectual (brand patents,
copyrights, data)
Human
Financial
Personal assistance
Dedicated Personal
Assistance
Self-Service
Automated Services
Co-creation
CUSTOMER RELATIONSHIPS
• What type of relationship does each of
our Customer Segments expect us to
establish and maintain with them?
• How costly are they?
KEY PARTNERSHIPS
• Who are our Key Partners?
• Who are our key suppliers?
Motivations for Partnerships
Optimization and economy
Reduction of risk and uncertainty
Acquisition of particular resources
andactivities
Step 1
Use the Business Model Canvas to visualize/imagine your potential
business. Make most probable hypotheses for each of the elements
Step 2
Rate the degree of doubt you have for each of the hypotheses (1-3
scale).
Step 3
For the most major risk(s), Identify Risk Mitigation Tasks based on Primary
Data, estimate its cost.
Step 4
Identify Feasible sequences and any chronological or physical constraints
Step 5
Identify the maximum Risk Reduction-lowest cost path.
What could be the canvas
for electric cars?
Battery
- Leased
- Limited Range
- Expensive
Switching
Station
- Inventory of batteries
- Service Level
B u s i n e s s
m o d e l a s
i m a g i n e d
Charging Spots
- Home or Work
Electricity
-
Customer
Payment Plan --
Overage Charge -
Auto & Battery
manufacturers
Generic Battery Platform
Electricity Suppliers
Government
Battery Station Mgmt
Sales
Electricity Procurement
Subscription
Per-mile payment
Stations
Batteries
Car
A ecological car with no
problem of battery.
Green
Status
Cheaper in the long run
No Range Problem
Subscription
Aftersale: Full Online
relationship
Green customers
Commercial Fleets (rental
cars, taxis)
Early Customers: High
Income urban executives,
Internet
Direct to consumers
Some strategic retailers
Fixed costs
Battery Costs
Maintenance, replacement of
platforms and batteries
Varialble costs:
Electricity Costs
Per-mile price
Fixed + Overage
Subscription fee
Questions ?

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Lean canvas @ Université TOTAL 2016

  • 2.
  • 6. - Time - - Money - - Resources - Uncertainty is the enemy!
  • 9. - is important - - Batches -
  • 10. Pivot The challenge of changing courses
  • 12. - Test early (assumptions, MVP) - - Focus on the right metrics - - Iterate (5 whys, batches) - - Be humble and pivot - - Keep your Vision -
  • 14. Business Plan Lean Canvas Large Batch Small Batch = =
  • 15.
  • 16. CUSTOMER SEGMENTS • For whom are we creating value? • Who are our most important customers? • Who are our early adopters? Marketing segments Mass Market / Niche Multi-sided Platform User Vs Customer
  • 17. PROBLEM • What is the pain point? • Why people would pay for our solution? Misunderstanding the problem is one of the first reasons for failure!
  • 18. VALUE PROPOSITION • What value do we deliver to the customer? • What is in our solution that people would pay for? • Which customer needs are we satisfying? • How can we make people understand our value in one sentence? Newness Performance Customization Design Brand/Status Price Cost Reduction Risk Reduction Accessibility Convenience
  • 19.
  • 20. SOLUTION • What product/service/project can solve the problem? • What are the key characteristic of the end product? • What the MVP could look like? All the characteristics of the solution must correspond to a problem or an unfair advantage.
  • 21. CHANNEL • Through which Channels do our Customer Segments want to be reached? • Which ones work best? • Which ones are most cost-efficient? Number of customer segments Investment required Standard product Amount of control
  • 22.
  • 23. REVENUE STREAMS • For what value are our customers really willing to pay? • For what do they currently pay? • How much does each Revenue Stream contribute to overall revenues? Subscriptions Upfront payment Maintenance Product Vs Service Reload (Gilette Model)
  • 24. COST STRUCTURE • What are the most important costs inherent in our business model? • Which Key Resources are most expensive? • Which Key Activities are most expensive? Fixed Costs (salaries, rents, utilities) Variable costs Economies of scale Economies of scope
  • 25. KEY METRICS • What KPIs (1 to 3 max.) are really relevant to measure the validation of our solution? • How can we measure the key metrics? A starting project cannot spend time on too many KPIs. Focus only 1, 2 or 3. Remember Actionable data
  • 26. UNFAIR ADVANTAGE • What can protect us from competitors? • Can we build a barrier to entry? • What asset do we have that are difficult to replicate? You usually never start with a strong unfair advantage. But keep in mind to build the unfair advantage in the long run.
  • 27.
  • 28. Production Problem Solving Platform/Network KEY ACTIVITIES • What Key Activities do our Value Propositions require? • Our Distribution Channels? • Customer Relationships? • Revenue streams? KEY RESOURCES • What Key Resources do our Value Propositions require? • Our Distribution Chan<nels? Customer Relationships? • Revenue Streams? Physical Intellectual (brand patents, copyrights, data) Human Financial
  • 29. Personal assistance Dedicated Personal Assistance Self-Service Automated Services Co-creation CUSTOMER RELATIONSHIPS • What type of relationship does each of our Customer Segments expect us to establish and maintain with them? • How costly are they? KEY PARTNERSHIPS • Who are our Key Partners? • Who are our key suppliers? Motivations for Partnerships Optimization and economy Reduction of risk and uncertainty Acquisition of particular resources andactivities
  • 30. Step 1 Use the Business Model Canvas to visualize/imagine your potential business. Make most probable hypotheses for each of the elements Step 2 Rate the degree of doubt you have for each of the hypotheses (1-3 scale).
  • 31. Step 3 For the most major risk(s), Identify Risk Mitigation Tasks based on Primary Data, estimate its cost. Step 4 Identify Feasible sequences and any chronological or physical constraints Step 5 Identify the maximum Risk Reduction-lowest cost path.
  • 32.
  • 33. What could be the canvas for electric cars?
  • 34. Battery - Leased - Limited Range - Expensive Switching Station - Inventory of batteries - Service Level B u s i n e s s m o d e l a s i m a g i n e d Charging Spots - Home or Work Electricity - Customer Payment Plan -- Overage Charge -
  • 35. Auto & Battery manufacturers Generic Battery Platform Electricity Suppliers Government Battery Station Mgmt Sales Electricity Procurement Subscription Per-mile payment Stations Batteries Car A ecological car with no problem of battery. Green Status Cheaper in the long run No Range Problem Subscription Aftersale: Full Online relationship Green customers Commercial Fleets (rental cars, taxis) Early Customers: High Income urban executives, Internet Direct to consumers Some strategic retailers Fixed costs Battery Costs Maintenance, replacement of platforms and batteries Varialble costs: Electricity Costs Per-mile price Fixed + Overage Subscription fee

Editor's Notes

  1. Some people don’t know me yet.
  2. Recall Lean Startup Discover Lean Canvas Apply Lean Canvas with an example (your participation required)
  3. Example = realize 6 months in the project that no one wants to use the product Waste of doing efficiently things that no one wants Size of Batches
  4. We are in a world of data: but some are not actionable, and sometimes misleading. Example: Number of subscribers… not good. To improve entrepreneurial outcomes, and to hold entrepreneurs accountable, we need to focus on the boring stuff: how to measure progress, how to setup milestones, how to prioritize work. This requires a new kind of accounting, specific to startups.
  5. Congratulations, Ready to face adversity and the adventure of uncertains paths. Or at least a bit more ready!
  6. Small batches in production, But very important as well to reduce batches in the conception (exemple Iphone, cars  Prototypes, parts, etc.)
  7. 15-30 minutes – 1 pages business model – easy to adapt The goal is to validate every assumption Product / Market Fit Lister toutes les hypothèses On Commence par Customer segments / Problem  We try to solve a problem for someone
  8. Customer segment —> What is that? you can’t address everyone, because: Tastes/opinions/needs are different    It’s expensive So important to Identify the customer segment which is not too big nor too small Also important, the types of customers are different according to business models: A market place = Buyers and Sellers  /  In BtoBtoC, Retailers/Final customer /  You also have Buyers and Users. For INTERNAL PROJECTS too: Segments can be : Managers, a department, new recruits, … 3 key questions are: (voir slide) Pick max 3 segments.  Early adopters can be one of the 3 segments or a sub segment. ——————————- Problem = Key assumption
  9. Direct Sale - Internet - Reunions - Wholesalers
  10. Strategy is based on assumtions