SlideShare a Scribd company logo
1 of 17
Customer Development Engineering Eric Ries
Customer Development Engineering ,[object Object],[object Object],[object Object]
Problem: known Waterfall Unit of progress: Advance to Next Stage
Problem: known Waterfall Unit of progress: Advance to Next Stage Solution:  known
Problem:  known Solution:  known Waterfall Unit of progress: Advance to Next Stage
Agile Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Problem:  known Agile (XP) “ Product Owner” or  in-house customer  Unit of progress: Working Software, Features
Problem:  known Solution:  unknown Agile (XP) “ Product Owner” or  in-house customer  Unit of progress: Working Software, Features
Problem:  known Solution:  unknown Agile (XP) “ Product Owner” or  in-house customer  Unit of progress: Working Software, Features
Problem: unknown Customer Development Engineering Unit of progress: Learning about Customers Hypotheses, experiments, insights
Problem: unknown Solution: unknown Customer Development Engineering Unit of progress: Learning about Customers Hypotheses, experiments, insights
Customer Development Engineering ,[object Object],[object Object],[object Object]
Problem: unknown Solution: unknown Customer Development Engineering Unit of progress: Learning about Customers Hypotheses, experiments, insights Data, feedback, insights
Traditional Agile (XP) Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Development Engineering Tactics
Five Why's ,[object Object],[object Object],[object Object],[object Object]
Five Why's Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Product Led Growth: The Rise of the User
Product Led Growth: The Rise of the UserProduct Led Growth: The Rise of the User
Product Led Growth: The Rise of the UserOpenView
 
Product Led Growth Strategy
Product Led Growth StrategyProduct Led Growth Strategy
Product Led Growth StrategyMickey Alon
 
Eric Ries - The lean startup
Eric Ries - The lean startupEric Ries - The lean startup
Eric Ries - The lean startupmomentummi
 
Lean Analytics: Using Data to Build a Better Business Faster
Lean Analytics: Using Data to Build a Better Business FasterLean Analytics: Using Data to Build a Better Business Faster
Lean Analytics: Using Data to Build a Better Business FasterLean Startup Co.
 
Growth Hacking: A Crash Course
Growth Hacking: A Crash CourseGrowth Hacking: A Crash Course
Growth Hacking: A Crash CourseDavid Fallarme
 
Exodus Problem Solution
Exodus Problem SolutionExodus Problem Solution
Exodus Problem SolutionOmar Mohout
 
Product Discovery At Google
Product Discovery At GoogleProduct Discovery At Google
Product Discovery At GoogleJohn Gibbon
 
Managing an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product LeaderManaging an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product LeaderProduct School
 
KPI analytics for saas startups
KPI analytics for saas startupsKPI analytics for saas startups
KPI analytics for saas startupsArtyom Efremov
 
Growth hacking secrets
Growth hacking secrets Growth hacking secrets
Growth hacking secrets alig12
 
Customer Development Mythology by Steve Blank
Customer Development  Mythology by Steve BlankCustomer Development  Mythology by Steve Blank
Customer Development Mythology by Steve Blankjstanto
 
Why Product-Led Growth is the most effective GTM strategy
Why Product-Led Growth is the most effective GTM strategyWhy Product-Led Growth is the most effective GTM strategy
Why Product-Led Growth is the most effective GTM strategyMickey Alon
 
What the heck is Product-led Growth?
What the heck is Product-led Growth?What the heck is Product-led Growth?
What the heck is Product-led Growth?OpenView
 
Ultimate Guide to Funnel Optimization
Ultimate Guide to Funnel OptimizationUltimate Guide to Funnel Optimization
Ultimate Guide to Funnel OptimizationSean Johnson
 

What's hot (20)

Lean Startup
Lean StartupLean Startup
Lean Startup
 
Product Led Growth: The Rise of the User
Product Led Growth: The Rise of the UserProduct Led Growth: The Rise of the User
Product Led Growth: The Rise of the User
 
Product-led growth
Product-led growthProduct-led growth
Product-led growth
 
Product Led Growth Strategy
Product Led Growth StrategyProduct Led Growth Strategy
Product Led Growth Strategy
 
Eric Ries - The lean startup
Eric Ries - The lean startupEric Ries - The lean startup
Eric Ries - The lean startup
 
Lean Analytics: Using Data to Build a Better Business Faster
Lean Analytics: Using Data to Build a Better Business FasterLean Analytics: Using Data to Build a Better Business Faster
Lean Analytics: Using Data to Build a Better Business Faster
 
Testing Your MVP
Testing Your MVPTesting Your MVP
Testing Your MVP
 
Business Models Template E145
Business Models Template E145Business Models Template E145
Business Models Template E145
 
Lean Startup 301
Lean Startup 301Lean Startup 301
Lean Startup 301
 
MVP Tree
MVP TreeMVP Tree
MVP Tree
 
Growth Hacking: A Crash Course
Growth Hacking: A Crash CourseGrowth Hacking: A Crash Course
Growth Hacking: A Crash Course
 
Exodus Problem Solution
Exodus Problem SolutionExodus Problem Solution
Exodus Problem Solution
 
Product Discovery At Google
Product Discovery At GoogleProduct Discovery At Google
Product Discovery At Google
 
Managing an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product LeaderManaging an Experimentation Platform by LinkedIn Product Leader
Managing an Experimentation Platform by LinkedIn Product Leader
 
KPI analytics for saas startups
KPI analytics for saas startupsKPI analytics for saas startups
KPI analytics for saas startups
 
Growth hacking secrets
Growth hacking secrets Growth hacking secrets
Growth hacking secrets
 
Customer Development Mythology by Steve Blank
Customer Development  Mythology by Steve BlankCustomer Development  Mythology by Steve Blank
Customer Development Mythology by Steve Blank
 
Why Product-Led Growth is the most effective GTM strategy
Why Product-Led Growth is the most effective GTM strategyWhy Product-Led Growth is the most effective GTM strategy
Why Product-Led Growth is the most effective GTM strategy
 
What the heck is Product-led Growth?
What the heck is Product-led Growth?What the heck is Product-led Growth?
What the heck is Product-led Growth?
 
Ultimate Guide to Funnel Optimization
Ultimate Guide to Funnel OptimizationUltimate Guide to Funnel Optimization
Ultimate Guide to Funnel Optimization
 

Similar to Customer Development Engineering Tactics

Eric rees customer-development-engineering
Eric rees  customer-development-engineeringEric rees  customer-development-engineering
Eric rees customer-development-engineeringLisa Marie Meier
 
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011TEST Huddle
 
Introduction to Software Engineering
Introduction to Software EngineeringIntroduction to Software Engineering
Introduction to Software EngineeringSibel Kuzgun AKIN
 
Agile Software Development Overview 1231560734008086 2
Agile Software Development Overview 1231560734008086 2Agile Software Development Overview 1231560734008086 2
Agile Software Development Overview 1231560734008086 2Guang Ying Yuan
 
Agile Software Development Overview
Agile Software Development OverviewAgile Software Development Overview
Agile Software Development OverviewStewart Rogers
 
Risk Driven Testing
Risk Driven TestingRisk Driven Testing
Risk Driven TestingJorge Boria
 
Unified process,agile process,process assesment ppt
Unified process,agile process,process assesment pptUnified process,agile process,process assesment ppt
Unified process,agile process,process assesment pptShweta Ghate
 
Agile Software Development Overview
Agile Software Development OverviewAgile Software Development Overview
Agile Software Development Overviewsunilkumar_
 
Agile Manifesto & XP
Agile Manifesto & XPAgile Manifesto & XP
Agile Manifesto & XPSemen Arslan
 
Continuous Delivery (The newest)
Continuous Delivery (The newest)Continuous Delivery (The newest)
Continuous Delivery (The newest)Eduards Sizovs
 
Dev ops culture and practices
Dev ops culture  and  practicesDev ops culture  and  practices
Dev ops culture and practicesAnkaraCloud
 
Agile Injection, Varberg
Agile Injection, VarbergAgile Injection, Varberg
Agile Injection, VarbergFredrik Wendt
 
Agile Pmi 102108 Final
Agile Pmi 102108 FinalAgile Pmi 102108 Final
Agile Pmi 102108 Finalbmcglin
 
Agile Methods: Fact or Fiction
Agile Methods: Fact or FictionAgile Methods: Fact or Fiction
Agile Methods: Fact or FictionMatt Ganis
 
Continuous Integration
Continuous IntegrationContinuous Integration
Continuous IntegrationPreetam Palwe
 

Similar to Customer Development Engineering Tactics (20)

Eric rees customer-development-engineering
Eric rees  customer-development-engineeringEric rees  customer-development-engineering
Eric rees customer-development-engineering
 
Code in the Cloud - December 8th 2014
Code in the Cloud - December 8th 2014Code in the Cloud - December 8th 2014
Code in the Cloud - December 8th 2014
 
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
Ben Walters - Creating Customer Value With Agile Testing - EuroSTAR 2011
 
Introduction to Software Engineering
Introduction to Software EngineeringIntroduction to Software Engineering
Introduction to Software Engineering
 
Agile Software Development Overview 1231560734008086 2
Agile Software Development Overview 1231560734008086 2Agile Software Development Overview 1231560734008086 2
Agile Software Development Overview 1231560734008086 2
 
Agile Software Development Overview
Agile Software Development OverviewAgile Software Development Overview
Agile Software Development Overview
 
Risk Driven Testing
Risk Driven TestingRisk Driven Testing
Risk Driven Testing
 
DevOps for beginners
DevOps for beginnersDevOps for beginners
DevOps for beginners
 
Unified process,agile process,process assesment ppt
Unified process,agile process,process assesment pptUnified process,agile process,process assesment ppt
Unified process,agile process,process assesment ppt
 
Agile Software Development Overview
Agile Software Development OverviewAgile Software Development Overview
Agile Software Development Overview
 
Agile Manifesto & XP
Agile Manifesto & XPAgile Manifesto & XP
Agile Manifesto & XP
 
01 the value of quality
01   the value of quality01   the value of quality
01 the value of quality
 
Continuous Delivery (The newest)
Continuous Delivery (The newest)Continuous Delivery (The newest)
Continuous Delivery (The newest)
 
Popular Pitfalls In Sdlc Phases 1
Popular Pitfalls In Sdlc Phases 1Popular Pitfalls In Sdlc Phases 1
Popular Pitfalls In Sdlc Phases 1
 
Dev ops culture and practices
Dev ops culture  and  practicesDev ops culture  and  practices
Dev ops culture and practices
 
Agile Injection, Varberg
Agile Injection, VarbergAgile Injection, Varberg
Agile Injection, Varberg
 
Agile Pmi 102108 Final
Agile Pmi 102108 FinalAgile Pmi 102108 Final
Agile Pmi 102108 Final
 
Continuous Delivery
Continuous DeliveryContinuous Delivery
Continuous Delivery
 
Agile Methods: Fact or Fiction
Agile Methods: Fact or FictionAgile Methods: Fact or Fiction
Agile Methods: Fact or Fiction
 
Continuous Integration
Continuous IntegrationContinuous Integration
Continuous Integration
 

Recently uploaded

Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in managementchhavia330
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 

Recently uploaded (20)

Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
GD Birla and his contribution in management
GD Birla and his contribution in managementGD Birla and his contribution in management
GD Birla and his contribution in management
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 

Customer Development Engineering Tactics

  • 2.
  • 3. Problem: known Waterfall Unit of progress: Advance to Next Stage
  • 4. Problem: known Waterfall Unit of progress: Advance to Next Stage Solution: known
  • 5. Problem: known Solution: known Waterfall Unit of progress: Advance to Next Stage
  • 6.
  • 7. Problem: known Agile (XP) “ Product Owner” or in-house customer Unit of progress: Working Software, Features
  • 8. Problem: known Solution: unknown Agile (XP) “ Product Owner” or in-house customer Unit of progress: Working Software, Features
  • 9. Problem: known Solution: unknown Agile (XP) “ Product Owner” or in-house customer Unit of progress: Working Software, Features
  • 10. Problem: unknown Customer Development Engineering Unit of progress: Learning about Customers Hypotheses, experiments, insights
  • 11. Problem: unknown Solution: unknown Customer Development Engineering Unit of progress: Learning about Customers Hypotheses, experiments, insights
  • 12.
  • 13. Problem: unknown Solution: unknown Customer Development Engineering Unit of progress: Learning about Customers Hypotheses, experiments, insights Data, feedback, insights
  • 14.
  • 15.
  • 16.
  • 17.