A leading energy utility company in Atlanta improved efficiency through an upgrade of its PeopleSoft Financials and HRMS systems, facilitated by Hexaware's end-to-end services. The upgrade process utilized Hexaware's proprietary methodologies to enhance administrative effectiveness, reduce operational costs, and improve product performance. Key upgrades included transitioning to PeopleSoft version 8.9, with extensive testing and post-go-live support ensuring seamless implementation.

1. Case Study Energy & Utilities YOUR SUCCESS IS OUR FOCUS
Leading Energy Utility company increases efficiency through PeopleSoft
Financials and HRMS Systems Upgrades
Client Overview
A leading Energy Utility Company in Atlanta. The company is organized into four operating segments – Distribution Operations, Retail Energy Operations,
Wholesale Energy Services, and Energy Investments. To help the organization reduce operational costs, enhance administrative effectiveness, and
increase efficiency, Hexaware provided the company end-to-end Upgrade services through its Onsite delivery model.
The Solution
Hexaware provided Upgrade services through its On-site delivery model, helping the
Iterative Test Motors & Unit Testing
Development / Modification
Compare Report & Review
Final Move to Production
organization achieve its business objectives. Hexaware provided its proprietary SPEED Initiation UAT
Application Upgrade
PostGo Live Support
Tools Upgrade
Methodology for the Upgrade. The solution provided:
Current Application Version
Target Application Version
User Acceptance Testing
Upgrade of PeopleSoft Financials 8.0 SP3 to 8.9 MP1
Customization Study
Move to UAT
Environmnet Setup
Upgrade of PeopleSoft HRMS 8.3 to 8.9 MP1
Methodology Tools & Application Upgrade GO Live
SPEED Methodology - Robust and Time tested
Hexaware used its unique proprietary SPEED Methodologies for the Upgrade.
Upgrade Methodology
Technology Environment
Hexaware’s SPEED (Strategy for PEopleSoft Enterprise Deployment) Upgrade Methodology
The technology environment consisted of:
was built on PeopleSoft COMPASS upgrade methodology. The PeopleSoft Upgrade
Methodology required a life cycle model to suit the client’s current needs. PeopleSoft 8.9 FSCM/HCM
Oracle 9
The life cycle model for Upgrade Methodology consisted of the following phases: Unix, Windows
1.Initiation
2.Upgrade
Benefits
3.User Acceptance
Hexaware’s Upgrade and Implementation
4.Go Live
solutions enabled the company to:
Hexaware performed independent reviews for every work product. Necessary corrections were
Increase ease of maintenance
made to the document and action items from reviews were tracked and closed. Once the phase
Improve product performance through
output document was approved, it was baselined. All changes to the baselined document were
use of the latest features / functionality
implemented only through formal change management and configuration management
available in the product
procedures.
Reduce fixed costs in project timeline
Fit/Gap analysis was conducted followed by an assessment of PeopleSoft Financials and
HRMS systems in preparation for an Upgrade to release 8.9 of PeopleSoft were provided
Based on the fit/gap document keep & drop decisions on customizations were confirmed and
scope was determined
Technical Upgrade was ensured
Tools were upgraded from 8.18.10 to 8.47.02 in FSCM & HRMS instances
Upgrade of PeopleSoft Financials 8.0 SP3 to 8.9 MP1 and Upgrade of PeopleSoft HRMS 8.3
to 8.9 MP1 were executed
This was followed by Alter & Data conversion, Security & Audits, Re-customizations, and
Testing & Roll out
This was followed by post go-live support
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