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LEAD
GENERATION
MICHAEL ABBIW
MGA CONSULTING GHANA LIMITED
1
MODULE 1: OBJECTIVES
The participants should be able to;
1.Know what lead generation is
2.Understand the Lead Funnel and how it is represented in their organization.
3.Develop a lead generation plan for their organizations
4.Qualify Leads for their organizations
5.Define the Lead generation process in their organizations
2
LEAD GENERATION
Lead generation involves identifying prospective customers and
qualifying their likelihood to buy in advance of making a sales call.
3
WHO IS A LEAD?
A lead is a prospect that has
some level of potential of
becoming a customer.
Not: Business Enquiry or List of
Names
4
PROCESS OF LEAD GENERATION
It is the process of;
i. Tempting clients to you
ii. Getting them interested in your offerings and
iii. Persuading them to willingly provide their personal information.
5
LEAD FUNNEL
Defines the stages buyers’
journey
i. Awareness
ii. Interest
iii. Desire
iv. Action
6
DIVISIONS OF THE LEAD FUNNEL
Top of the Funnel
(TOFU)
Name: name and contact
details.
Engaged:
communication with
your company.
Target: qualified buyer
or not.
Middle of the Funnel
(MOFU)
Lead: interested in
spending on your
offerings.
Sales Lead: lead passed
to the sales team who
will then follow up with
the lead directly.
Bottom of the
Funnel (BOFU)
Opportunity: all set to
spend on your offerings.
Customer: lead who has
finally spent on your
services or products.
7
LEAD GENERATION PLAN
PLAN
 Figured out your
needs
 Set your goals and
 Understood what
your customer’s
want
CREATE
Create
 offers,
 messages
 content
 communication
DISTRIBUTE
Evenly distribute your
content to ensure
maximum impact.
8
LEAD GENERATION PLAN CONTD.
CAPTURE
Capturing their
information so that you
can convert them from a
prospect to a lead.
ANALYZE
Closely track your key
performance indicators
to identify areas of
strength and discover
the areas that aren’t
performing well and
need improvement.
CULTIVATE
Constantly work on
retaining the interest of
your leads
9
LEAD GENERATION PLAN CONTD.
CONVERT
Implement a careful plan of
approach and conversion
strategy to close new customers
10
QUALIFYING SOMEONE AS A LEAD
11
LEAD GENERATION PROCESS
12
Lead Generation
Process
1. Set campaign objectives
◦ The number of leads expected.
◦ The degree of qualification.
◦ The time frame during which they will
arrive.
◦ The cost per lead.
◦ Lead-to-sales conversion ratio.
◦ Revenue per lead.
1.
Inquiry
Generation
13
1. INQUIRY GENERATION
2. ANALYZE AND SELECT
CAMPAIGN TARGETS
The tighter your targeting, the higher
your response is likely to be.
3. SELECT CAMPAIGN MEDIA
Events, internet-based lead
generation, and referral marketing
programs can also be effective.
14
1. INQUIRY GENERATION
4. DEVELOP A MESSAGE
PLATFORM
Keep the message simple and focus
on a single benefit.
5. DEVELOP A CAMPAIGN OFFER
Motivate the target prospect to
respond with an indication of interest
in your product or service.
15
1. INQUIRY GENERATION
6.CREATE COMMUNICATIONS
◦ Speed is of the essence.
◦ Inquiries should be fulfilled no later
than 24 hours after receipt
7. PLAN FULFILLMENT MATERIALS.
Speed is of the essence.
Inquiries should be fulfilled no later
than 24 hours after receipt
16
Lead Generation Process
2. RESPONSE PLANNING
The effort you put into ensuring
your prospects’ responses are
properly handled and tracked.
3. RESPONSE CAPTURE
Internal processes must be set up
in advance to capture and record
the key codes for later analysis.
17
Lead Generation Process
4. INQUIRY FULFILLMENT
Inquiries ask for more
information, so give it to them.
5. INQUIRY QUALIFICATION
Nothing is more important than
correctly qualifying sales leads
before they are delivered to the
sales people.
18
Lead Generation Process
6. LEAD NURTURING
When an inquiry is only partially
qualified and does not make the
grade of readiness for the sales
team, it needs to be nurtured.
7. LEAD TRACKING
Measuring the results of the
lead-generation campaigns.
Attributing a closed sale to a
marketing campaign.
19
Lead Generation Process
8. MARKET RESEARCH FOR LEAD
GENERATION
Lead generation is much
improved with the help of
advance research, like any
marketing activity.
20
Lead
Generation
Methods
Display Ads
Pay-per-Click Ads
Content Syndication
Direct Mail Advertisements
Event Marketing
Outbound
21
Lead Generation
Methods
Content Marketing
Social Media Marketing
SEO
Website Optimization
Email Marketing
Inbound
22
Question? – Break Out
What are the three(3) key lead generation strategies that can be employed within the
organization at a manageable cost, which can help generate a high level quality of leads
for the sales staff?
Explain the basis of your selected strategy.
One team member will present and the rest will take four questions from the other
teams and one from the trainer.
23
24
THANK YOU

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LEAD GENERATION

  • 2. MODULE 1: OBJECTIVES The participants should be able to; 1.Know what lead generation is 2.Understand the Lead Funnel and how it is represented in their organization. 3.Develop a lead generation plan for their organizations 4.Qualify Leads for their organizations 5.Define the Lead generation process in their organizations 2
  • 3. LEAD GENERATION Lead generation involves identifying prospective customers and qualifying their likelihood to buy in advance of making a sales call. 3
  • 4. WHO IS A LEAD? A lead is a prospect that has some level of potential of becoming a customer. Not: Business Enquiry or List of Names 4
  • 5. PROCESS OF LEAD GENERATION It is the process of; i. Tempting clients to you ii. Getting them interested in your offerings and iii. Persuading them to willingly provide their personal information. 5
  • 6. LEAD FUNNEL Defines the stages buyers’ journey i. Awareness ii. Interest iii. Desire iv. Action 6
  • 7. DIVISIONS OF THE LEAD FUNNEL Top of the Funnel (TOFU) Name: name and contact details. Engaged: communication with your company. Target: qualified buyer or not. Middle of the Funnel (MOFU) Lead: interested in spending on your offerings. Sales Lead: lead passed to the sales team who will then follow up with the lead directly. Bottom of the Funnel (BOFU) Opportunity: all set to spend on your offerings. Customer: lead who has finally spent on your services or products. 7
  • 8. LEAD GENERATION PLAN PLAN  Figured out your needs  Set your goals and  Understood what your customer’s want CREATE Create  offers,  messages  content  communication DISTRIBUTE Evenly distribute your content to ensure maximum impact. 8
  • 9. LEAD GENERATION PLAN CONTD. CAPTURE Capturing their information so that you can convert them from a prospect to a lead. ANALYZE Closely track your key performance indicators to identify areas of strength and discover the areas that aren’t performing well and need improvement. CULTIVATE Constantly work on retaining the interest of your leads 9
  • 10. LEAD GENERATION PLAN CONTD. CONVERT Implement a careful plan of approach and conversion strategy to close new customers 10
  • 13. Lead Generation Process 1. Set campaign objectives ◦ The number of leads expected. ◦ The degree of qualification. ◦ The time frame during which they will arrive. ◦ The cost per lead. ◦ Lead-to-sales conversion ratio. ◦ Revenue per lead. 1. Inquiry Generation 13
  • 14. 1. INQUIRY GENERATION 2. ANALYZE AND SELECT CAMPAIGN TARGETS The tighter your targeting, the higher your response is likely to be. 3. SELECT CAMPAIGN MEDIA Events, internet-based lead generation, and referral marketing programs can also be effective. 14
  • 15. 1. INQUIRY GENERATION 4. DEVELOP A MESSAGE PLATFORM Keep the message simple and focus on a single benefit. 5. DEVELOP A CAMPAIGN OFFER Motivate the target prospect to respond with an indication of interest in your product or service. 15
  • 16. 1. INQUIRY GENERATION 6.CREATE COMMUNICATIONS ◦ Speed is of the essence. ◦ Inquiries should be fulfilled no later than 24 hours after receipt 7. PLAN FULFILLMENT MATERIALS. Speed is of the essence. Inquiries should be fulfilled no later than 24 hours after receipt 16
  • 17. Lead Generation Process 2. RESPONSE PLANNING The effort you put into ensuring your prospects’ responses are properly handled and tracked. 3. RESPONSE CAPTURE Internal processes must be set up in advance to capture and record the key codes for later analysis. 17
  • 18. Lead Generation Process 4. INQUIRY FULFILLMENT Inquiries ask for more information, so give it to them. 5. INQUIRY QUALIFICATION Nothing is more important than correctly qualifying sales leads before they are delivered to the sales people. 18
  • 19. Lead Generation Process 6. LEAD NURTURING When an inquiry is only partially qualified and does not make the grade of readiness for the sales team, it needs to be nurtured. 7. LEAD TRACKING Measuring the results of the lead-generation campaigns. Attributing a closed sale to a marketing campaign. 19
  • 20. Lead Generation Process 8. MARKET RESEARCH FOR LEAD GENERATION Lead generation is much improved with the help of advance research, like any marketing activity. 20
  • 21. Lead Generation Methods Display Ads Pay-per-Click Ads Content Syndication Direct Mail Advertisements Event Marketing Outbound 21
  • 22. Lead Generation Methods Content Marketing Social Media Marketing SEO Website Optimization Email Marketing Inbound 22
  • 23. Question? – Break Out What are the three(3) key lead generation strategies that can be employed within the organization at a manageable cost, which can help generate a high level quality of leads for the sales staff? Explain the basis of your selected strategy. One team member will present and the rest will take four questions from the other teams and one from the trainer. 23