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LAUNCHING KRISPY NATURAL : CRACKING THE
PRODUCT MANAGEMENT CODE
ANALYZING THE CASE OF KRISPY
NATURAL
WHAT’S ALL ABOUT PEMBERTON AND ITS
PRODUCTS ?
ACQUIRED KRISPY INC. IN 2008
-> STEP TOWARDS SALTY SNACK MARKET
SALES HIKING UPTO $5 BILLION IN 2011
OWNS AND USES DSD (DIRECT STORE DELIVERY)
SYSTEM
US CRACKER INDUSTRY
 Estimated $6.9 Billions in 2011
 CAGR of 2.2% from 2008 -10
 Increased the growth of 6.2% in General
(All other) in 2010
 Annual growth forecasted between 10 -
14 %for cracker with fillings
PEMBERTON AND ITS FOOTPRINTS
SNACK FOOD DIVISION
COOKIES AND SWEET
BREADS
HOME STYLE MUFFINS
AND DOUGHNUTS
SOFT COOKIES
OWNS & USES DSD
SYSTEM
PEMBERTON’S KEY STRATEGIC
PRIORITIES
BUILDING A COLLECTION OF ATTRACTIVE AND
DURABLE BRANDS
LEVERAGING LEADING MARKETING, SALES AND
DSD
BUILDING OR ACQUIRING CAPABILITIES IN
SALTY SNACK CATEGORY
STRATEGIC PRIORITIES
Attractive and durable brands
Marketing, sales and DSD system
Capabilities in snack categories
ATTRACTIVE AND DURABLE BRANDS
Marketed as mobile “GRAB AND GO” snacks
Strong presence in vending machines and
convenience store
Improve taste and quality
Increasing the package size
Made from 100% whole wheat and all natural
ingredients
Added various flavor options
MARKETING, SALES AND DSD SYSTEM
Marketing approach
 Heavy Advertising and Promotion Pull strategy
DSD (Direct Store Delivery)
 Greater control of shelf space
 Accurate forecasting
 Reduced Stock outs
 Quicker turnover of products
CAPABILITIES IN SNACK CATEGORIES
 Consumer Research (Mintel Study)
 Higher desire for healthy products
 Regular and frequent demand
 74% consume crackers at regular basis
 34% consume crackers as part of weekly diet
 Competitor Analysis
 Kraft Foods Inc.
 Kellogg Co.
 Pepperidge Farm
 Market Tests
 Ohio
 Southeastern states of US
TEST MARKETS
6 MONTHS ADVERTISEMENT CAMPAIGN
ACTIVITIES
FACEBOOK CAMPAIGN
TELEVISION AND ONLINE
ADVERTISING
12 %
DISCOUNT
10 %
DISCOUNT
TRADE
SOCIAL
MEDIA
ADs
IN-STORE AND NEWSPAPER
SAMPLING WITH COUPONS
SAMPLING
RESULT OF THE CAMPAIGN
KRISPY SALES PERFORMANCE
MARKET TRENDS
KRISPY SINGLE SERVE V/S KRISPY
NATURAL
SWOT ANALYSIS
MARKETING STRATEGY
Pull Marketing Strategy
Price: Premium Price
Strategy
Distribution: DSD System
Celebrity Endorsement :
TOM BRADY
DISTRIBUTION SYSTEM
 DSD system may not have worked for cracker business. But
Pemberton hired “Krispy Force” for distribution
 DSD reps are the representatives were used, they “are in the store
every week and the store managers respect their knowledge of
business”.
PROJECTED MARKET SHARE
Adjustments:
Promo Actions
Celebrity
Endorsements
Cultural Differences
Health
MARKET SHARE
SALES POTENTIALS
CONCLUSIONS
Interpreting Market Results
Grabbed 18% of the market share in Columbus as new
entrant in salty snacks business.
Kraft Co. , Kellogg Inc. and Pepperidge in total lost of 10%
market share despite of higher demands in cracker
products since 2010.
Forecast National roll out sales figures in Columbus and
South East scenario for 3rd year depicts PBT more than
13% and sales more than $ 500 millions.
CREATED BY RAJAT GARG, PCCOE PUNE, DURING A MARKETING
INTERNSHIP, BY PROF. SAMEER MATHUR, IIM LUCKNOW.
DISCLAIMER

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Launching krispy natural

  • 1. LAUNCHING KRISPY NATURAL : CRACKING THE PRODUCT MANAGEMENT CODE
  • 2. ANALYZING THE CASE OF KRISPY NATURAL
  • 3. WHAT’S ALL ABOUT PEMBERTON AND ITS PRODUCTS ? ACQUIRED KRISPY INC. IN 2008 -> STEP TOWARDS SALTY SNACK MARKET SALES HIKING UPTO $5 BILLION IN 2011 OWNS AND USES DSD (DIRECT STORE DELIVERY) SYSTEM
  • 4. US CRACKER INDUSTRY  Estimated $6.9 Billions in 2011  CAGR of 2.2% from 2008 -10  Increased the growth of 6.2% in General (All other) in 2010  Annual growth forecasted between 10 - 14 %for cracker with fillings
  • 5. PEMBERTON AND ITS FOOTPRINTS SNACK FOOD DIVISION COOKIES AND SWEET BREADS HOME STYLE MUFFINS AND DOUGHNUTS SOFT COOKIES OWNS & USES DSD SYSTEM
  • 6. PEMBERTON’S KEY STRATEGIC PRIORITIES BUILDING A COLLECTION OF ATTRACTIVE AND DURABLE BRANDS LEVERAGING LEADING MARKETING, SALES AND DSD BUILDING OR ACQUIRING CAPABILITIES IN SALTY SNACK CATEGORY
  • 7. STRATEGIC PRIORITIES Attractive and durable brands Marketing, sales and DSD system Capabilities in snack categories
  • 8. ATTRACTIVE AND DURABLE BRANDS Marketed as mobile “GRAB AND GO” snacks Strong presence in vending machines and convenience store Improve taste and quality Increasing the package size Made from 100% whole wheat and all natural ingredients Added various flavor options
  • 9. MARKETING, SALES AND DSD SYSTEM Marketing approach  Heavy Advertising and Promotion Pull strategy DSD (Direct Store Delivery)  Greater control of shelf space  Accurate forecasting  Reduced Stock outs  Quicker turnover of products
  • 10. CAPABILITIES IN SNACK CATEGORIES  Consumer Research (Mintel Study)  Higher desire for healthy products  Regular and frequent demand  74% consume crackers at regular basis  34% consume crackers as part of weekly diet  Competitor Analysis  Kraft Foods Inc.  Kellogg Co.  Pepperidge Farm  Market Tests  Ohio  Southeastern states of US
  • 12. 6 MONTHS ADVERTISEMENT CAMPAIGN ACTIVITIES FACEBOOK CAMPAIGN TELEVISION AND ONLINE ADVERTISING 12 % DISCOUNT 10 % DISCOUNT TRADE SOCIAL MEDIA ADs IN-STORE AND NEWSPAPER SAMPLING WITH COUPONS SAMPLING
  • 13. RESULT OF THE CAMPAIGN
  • 16. KRISPY SINGLE SERVE V/S KRISPY NATURAL
  • 18. MARKETING STRATEGY Pull Marketing Strategy Price: Premium Price Strategy Distribution: DSD System Celebrity Endorsement : TOM BRADY
  • 19. DISTRIBUTION SYSTEM  DSD system may not have worked for cracker business. But Pemberton hired “Krispy Force” for distribution  DSD reps are the representatives were used, they “are in the store every week and the store managers respect their knowledge of business”.
  • 20. PROJECTED MARKET SHARE Adjustments: Promo Actions Celebrity Endorsements Cultural Differences Health
  • 23. CONCLUSIONS Interpreting Market Results Grabbed 18% of the market share in Columbus as new entrant in salty snacks business. Kraft Co. , Kellogg Inc. and Pepperidge in total lost of 10% market share despite of higher demands in cracker products since 2010. Forecast National roll out sales figures in Columbus and South East scenario for 3rd year depicts PBT more than 13% and sales more than $ 500 millions.
  • 24.
  • 25. CREATED BY RAJAT GARG, PCCOE PUNE, DURING A MARKETING INTERNSHIP, BY PROF. SAMEER MATHUR, IIM LUCKNOW. DISCLAIMER