Challenges Solutions Results
• Secured a $50,000 contract
through Ariba Discoveryto
conducta market research and
pricingstudy for Ariba
Discovery’sown marketing
team and the opportunityfor
follow-onbusiness
• Receivingleads to buyers with
an activepurchasing need
allowedLapine Group to close
the deal in a quarter of the time
compared to traditionallead
generation tools, reducingthe
number of people days from
20 to five
• Also used Ariba Discoveryas a
buyer by posting an RFP for
promotionalitems on the site
that allowed the company to
discoverfive relevantvendors
• Time-intensive,tedious, and
often discouraging new
customer acquisition
process focused on
word-of-mouth
and networkingwith
existingcontacts
• Difficultycompetingwith
larger firms withhigher
brand awareness, global
presence,and more
resourcesfor new customer
acquisitionefforts
• Challenges identifyinglead
generation tools that reduce
the effort on the sales cycle
• Hard time locating
opportunitiesreserved for
women-owned businesses
• Had been using the
Ariba® Networksuccessfully
to easily receivepayments
from customers
• Had just finished a consulting
projectfor a major financial
institutionto help implement
the Ariba Discovery™ service
• Started using Ariba Discovery
to easily discovernew
leads and connectwith
Global 2000 companies
• Havingexisting transacting
relationshipson the Ariba
NetworkprovidesLapine
Group with instantcredibility
when responding to leads
• Features on Ariba Discovery
allow buyers to easily identify
Lapine Group as a certified
women-owned business
Profile
Lapine Group is a women-owned
management consultingfirm
leveraging customer-centric
strategy, design, and technology
to develop and deploy solutions
for companiesin the financial
services, travel, and consumer
products industries.
Ariba Solutions
 Ariba Discovery
 Ariba Network
Acquiring New Customers with
75 Percent Fewer Resources
“As a vendor, the number one benefit of being on Ariba Discovery is access to a lot of buyers.
The service provides us with leads that we wouldn’t have access to otherwise. Plus, getting and
responding to a lead required far less resources than a normal sales cycle. The effort was really
low, which definitely matters to a company our size. We usually find new leads through word-
of-mouth and our sales efforts, both of which are very resource-intensive.With Ariba
Discovery, leads are pushed to us, allowing us to focus on our core business instead of chasing
leads.” Judy Honig, Managing Partner, Lapine Group
“We had a very good experience using
Ariba Discovery as a buyer. We did an
RFP for promotional items and found
five very useful sellers that we will
invite to our next sourcing event.”
Marci Mouritzen, Partner, Lapine Group
© 2013 Ariba, Inc. All rights reserved.1

Case Study: Lapine Group Utilizes Ariba Discovery to Acquire New Customers w/ 75% Fewer Resources

  • 1.
    Challenges Solutions Results •Secured a $50,000 contract through Ariba Discoveryto conducta market research and pricingstudy for Ariba Discovery’sown marketing team and the opportunityfor follow-onbusiness • Receivingleads to buyers with an activepurchasing need allowedLapine Group to close the deal in a quarter of the time compared to traditionallead generation tools, reducingthe number of people days from 20 to five • Also used Ariba Discoveryas a buyer by posting an RFP for promotionalitems on the site that allowed the company to discoverfive relevantvendors • Time-intensive,tedious, and often discouraging new customer acquisition process focused on word-of-mouth and networkingwith existingcontacts • Difficultycompetingwith larger firms withhigher brand awareness, global presence,and more resourcesfor new customer acquisitionefforts • Challenges identifyinglead generation tools that reduce the effort on the sales cycle • Hard time locating opportunitiesreserved for women-owned businesses • Had been using the Ariba® Networksuccessfully to easily receivepayments from customers • Had just finished a consulting projectfor a major financial institutionto help implement the Ariba Discovery™ service • Started using Ariba Discovery to easily discovernew leads and connectwith Global 2000 companies • Havingexisting transacting relationshipson the Ariba NetworkprovidesLapine Group with instantcredibility when responding to leads • Features on Ariba Discovery allow buyers to easily identify Lapine Group as a certified women-owned business Profile Lapine Group is a women-owned management consultingfirm leveraging customer-centric strategy, design, and technology to develop and deploy solutions for companiesin the financial services, travel, and consumer products industries. Ariba Solutions  Ariba Discovery  Ariba Network Acquiring New Customers with 75 Percent Fewer Resources “As a vendor, the number one benefit of being on Ariba Discovery is access to a lot of buyers. The service provides us with leads that we wouldn’t have access to otherwise. Plus, getting and responding to a lead required far less resources than a normal sales cycle. The effort was really low, which definitely matters to a company our size. We usually find new leads through word- of-mouth and our sales efforts, both of which are very resource-intensive.With Ariba Discovery, leads are pushed to us, allowing us to focus on our core business instead of chasing leads.” Judy Honig, Managing Partner, Lapine Group “We had a very good experience using Ariba Discovery as a buyer. We did an RFP for promotional items and found five very useful sellers that we will invite to our next sourcing event.” Marci Mouritzen, Partner, Lapine Group © 2013 Ariba, Inc. All rights reserved.1