This document provides information about the 2009 Juvenile Reentry Conference, which will take place June 24-26, 2009 in Washington, DC. The conference will feature workshops on strategies for winning grants, managing resources, and coordinating aftercare services. Attendees will learn how to prevent recidivism through programs addressing substance abuse, behavioral issues, and positive youth development. The keynote speakers will discuss successful models from Miami-Dade County for reducing arrests and reoffenses, and techniques for effective communication with at-risk youth. Participants include probation officers, parole officers, mental health providers, and others assisting with juvenile reentry.
The 2009 Juvenile Reentry Conference will be held from June 24-26, 2009 in Arlington, VA. The conference will focus on reducing recidivism and reintegrating juvenile offenders back into society through workshops and sessions on topics such as grant writing, substance abuse treatment, communication strategies, and aftercare coordination. There will also be optional pre-conference and post-conference workshops held on June 24th and 26th.
This document provides information about the 2009 Juvenile Reentry Conference taking place from June 24-26, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The conference aims to reduce recidivism and help reintegrate former juvenile offenders into society through sessions on topics like preventing recidivism, addressing substance abuse, and developing aftercare services. The target attendees are professionals working in juvenile justice, probation, parole, mental health, and social services.
This document provides information about the 2009 Juvenile Reentry Conference taking place from June 24-26, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The conference aims to reduce recidivism and help reintegrate former juvenile offenders into society through sessions on topics like preventing recidivism, addressing substance abuse, and developing aftercare services. The target attendees are professionals working in juvenile justice, probation, parole, mental health, and social services.
This document provides information about the 2009 Juvenile Reentry Conference taking place from June 24-26, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The conference aims to reduce recidivism and help reintegrate former juvenile offenders into society through sessions on topics like preventing recidivism, addressing substance abuse, and developing aftercare services. Attendees will learn how to implement strategies discussed and network with other professionals working in juvenile justice, probation, parole, and related fields.
Presentation by Matthew Lynch, Center for Communication Programs at Johns Hopkins Bloomberg School of Public Health, Networks Project on Malaria Policy and Advocacy for Stomping Out Malaria in Africa's Boot Camp training.
The document outlines Nestlé Waters North America's new "Siting and Community Commitment Framework" for establishing spring water facilities. The framework was developed through a multi-step stakeholder engagement process to improve Nestlé's approach to siting projects based on past experiences. It provides principles and tools to guide engagement with local communities throughout the siting process and ensure their input is considered. The goal is to build stronger relationships and shared value with the locations where facilities are sited.
OE Peer Group 2 - Session 1 OrientationBeth Kanter
This document summarizes an orientation call for a peer learning group aimed at improving social media practices with measurement. The agenda included introductions, an overview of the program, an assessment of participants' current maturity of social media practice, and plans for the next session. The goals of the program are for participants to improve their social media practices in at least one area over the course of the program and for 25% of participants to apply and share learning about best practices.
Notice of Intent To Prepare an
Environmental Impact Statement for a
Proposed Federal Loan Guarantee To
Support Construction and Start-up of
the Taylorville Energy Center in
Taylorville, IL
The 2009 Juvenile Reentry Conference will be held from June 24-26, 2009 in Arlington, VA. The conference will focus on reducing recidivism and reintegrating juvenile offenders back into society through workshops and sessions on topics such as grant writing, substance abuse treatment, communication strategies, and aftercare coordination. There will also be optional pre-conference and post-conference workshops held on June 24th and 26th.
This document provides information about the 2009 Juvenile Reentry Conference taking place from June 24-26, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The conference aims to reduce recidivism and help reintegrate former juvenile offenders into society through sessions on topics like preventing recidivism, addressing substance abuse, and developing aftercare services. The target attendees are professionals working in juvenile justice, probation, parole, mental health, and social services.
This document provides information about the 2009 Juvenile Reentry Conference taking place from June 24-26, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The conference aims to reduce recidivism and help reintegrate former juvenile offenders into society through sessions on topics like preventing recidivism, addressing substance abuse, and developing aftercare services. The target attendees are professionals working in juvenile justice, probation, parole, mental health, and social services.
This document provides information about the 2009 Juvenile Reentry Conference taking place from June 24-26, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The conference aims to reduce recidivism and help reintegrate former juvenile offenders into society through sessions on topics like preventing recidivism, addressing substance abuse, and developing aftercare services. Attendees will learn how to implement strategies discussed and network with other professionals working in juvenile justice, probation, parole, and related fields.
Presentation by Matthew Lynch, Center for Communication Programs at Johns Hopkins Bloomberg School of Public Health, Networks Project on Malaria Policy and Advocacy for Stomping Out Malaria in Africa's Boot Camp training.
The document outlines Nestlé Waters North America's new "Siting and Community Commitment Framework" for establishing spring water facilities. The framework was developed through a multi-step stakeholder engagement process to improve Nestlé's approach to siting projects based on past experiences. It provides principles and tools to guide engagement with local communities throughout the siting process and ensure their input is considered. The goal is to build stronger relationships and shared value with the locations where facilities are sited.
OE Peer Group 2 - Session 1 OrientationBeth Kanter
This document summarizes an orientation call for a peer learning group aimed at improving social media practices with measurement. The agenda included introductions, an overview of the program, an assessment of participants' current maturity of social media practice, and plans for the next session. The goals of the program are for participants to improve their social media practices in at least one area over the course of the program and for 25% of participants to apply and share learning about best practices.
Notice of Intent To Prepare an
Environmental Impact Statement for a
Proposed Federal Loan Guarantee To
Support Construction and Start-up of
the Taylorville Energy Center in
Taylorville, IL
This document provides information about an upcoming conference on Measuring and Evaluating Social Services Performance to be held on March 22-23, 2010 in Arlington, VA. The conference will teach attendees how to build a successful performance management system, develop appropriate measures aligned with strategic goals, map activities and outcomes to improve results, and evaluate management capacities. Speakers will explore topics like establishing performance evaluation, strengthening outcome-oriented management, increasing accountability and transparency, and aligning data collection. The conference aims to provide social services professionals with tools and best practices for performance measurement and evaluation.
This document provides information about an upcoming conference on project and process improvement for healthcare. The two-day conference will be held on December 3-4, 2009 in Arlington, VA and will include workshops, presentations, and a pre-conference workshop on lean six sigma yellow belt certification. Attendees will learn how to utilize six sigma and lean tools to reduce costs, improve processes, enhance quality, and improve patient care. Speakers will discuss engaging physicians in transformation, innovating patient-centered care, improving performance with project management, and creating a culture of service excellence through continuous improvement.
This document summarizes news from the biotech industry:
- PTC Therapeutics will announce deals with Roche and Celgene worth up to $1.9 billion related to PTC's GEMS technology for identifying small molecules.
- An FDA advisory panel said more data is needed before approving drugs from Genzyme and Vion to treat elderly patients with acute myeloid leukemia.
- Acadia Pharmaceuticals' stock plunged after its drug pimavanserin failed to meet its primary endpoint in a Phase III trial for Parkinson's disease psychosis.
- Novavax reported positive results from a second Phase II trial of its influenza virus-like particle vaccine candidate, but will need additional funding
The document summarizes a five-day training course on project management. The course will teach project managers methods for defining and planning projects, tracking project progress, managing budgets and schedules, and successfully executing and closing out projects. Each day covers key phases of project management according to the Project Management Body of Knowledge and focuses on techniques like developing work breakdown structures and project charters, estimating costs, creating schedules and budgets, and monitoring project performance.
The document summarizes an upcoming Project Management Office Summit to be held in San Diego, California from October 14-16, 2009. The summit will provide sessions and seminars to help attendees develop and implement a successful PMO to improve project efficiency. Specific sessions will include how to leverage a PMO in tough economic times, increase project transparency, and align the PMO with business needs. A pre-conference seminar on properly executing a PMO implementation is also outlined. The target attendees are listed as project managers, program managers, IT directors, and other roles involved in process improvement and project management.
This document provides information about a three-day training event on budgeting for government agencies. The event features three interactive core courses that will examine leading budget methodologies: 1) Activity-Based Cost Management, 2) Navigating the Budget Process, and 3) Performance-Based Budgeting. Attendees can receive up to 30 CPE credits. Each course will provide practical instruction on an important aspect of budget preparation and execution through presentations and application exercises.
The two-day Financial Performance Reporting training provides attendees with tools and strategies for improving financial reporting in government. On day one, participants will learn how to enhance data collection processes, validate performance measures, and identify relevant performance information. Day two focuses on improving the quality of financial information, managing performance data through dashboards and report cards, and crafting external reports to explain performance achievements to stakeholders. The training aims to strengthen financial reporting and accountability in government.
This document provides an agenda and information for the 2009 Youth Services Summit taking place from July 29-31, 2009 in Washington, DC. The summit aims to promote youth development and advocacy by addressing the needs of today's youth. Participants will learn strategies to establish performance measures, obtain recovery act funding, and promote collaboration. The agenda includes keynote speeches, workshops on topics like the American Recovery and Reinvestment Act and grants management, and tracks on working with youth and advancing performance in youth programs. Sponsorship opportunities are also described for customizing trainings to address specific organizational challenges.
The document announces a 2009 Youth Services Summit to be held in Washington DC from July 30-31, with optional pre-conference workshops on July 29. The summit will address implementing positive strategies to prepare today's youth for the future and promote youth development. Attendees will learn how to address youth needs, establish performance measures, obtain recovery act funding, and promote collaboration through public-private partnerships. Pre-conference workshops on July 29 will provide tools for securing recovery act funds and implementing performance-based grants management strategies.
This document provides information about the 2009 Youth Development & Outcomes Conference on improving youth development through positive youth program outcomes. The conference included keynote speakers and sessions on topics such as developing performance measures to improve results, leveraging partnerships, and building youth skills through training programs. It provided details on pre-conference workshops and sessions occurring on March 23-25, 2009 in Washington, DC focused on grant management, measuring program outcomes, and developing strategic plans for youth programs.
The document announces the Social Services Performance Summit 2009, which will be held on September 22-23, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The summit will focus on improving social services delivery through performance management, measurement, and accountability. Topics will include implementing performance measures, navigating transparency and accountability requirements, and using data to evaluate programs. Attendees will learn best practices for compliance, continuous improvement, and demonstrating results.
The document summarizes an upcoming one-day forum on at-risk youth hosted by The Performance Institute. The forum will provide attendees with information and strategies to improve youth programs and ensure the successful transition of at-risk youth into adulthood. The agenda includes sessions on youth development research, mentoring programs, engaging at-risk youth, and forging public-private partnerships. Attendees will also learn how to create effective performance measurement systems to increase positive youth outcomes. The event aims to help organizations better serve at-risk youth through leadership development, partnership collaboration, and improved performance evaluation of youth programs.
The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit was a two-day conference held May 11-13, 2009 in Washington, DC that focused on strategies for improving recruitment, retention, and diversity within law enforcement agencies. The summit included keynote addresses, panel discussions, and breakout sessions on topics such as analyzing changing applicant pools, developing diversity recruitment plans, identifying retention incentives, and building community partnerships. Additionally, pre-conference and post-conference workshops allowed for more in-depth examination of issues like developing marketing plans and succession planning. The goal of the summit was to provide law enforcement professionals with tested best practices and strategies to attract, support, and maintain a talented and diverse workforce.
The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit was a two-day conference held May 11-13, 2009 in Washington, DC that focused on strategies for improving recruitment, retention, and diversity within law enforcement agencies. The summit included keynote addresses, panel discussions, and breakout sessions on topics such as analyzing changing applicant pools, developing diversity recruitment plans, identifying retention incentives, and building community partnerships. Additionally, pre-conference and post-conference workshops allowed for more in-depth examination of issues like developing marketing plans and succession planning. The goal of the summit was to provide law enforcement professionals with tested strategies and best practices to attract, support, and maintain a talented and diverse workforce.
The document provides guidance on building a successful mentoring program using the Elements of Effective Practice. It discusses defining the program's mission, goals and parameters; establishing an effective management team; implementing policies and procedures; and evaluating the program's process and outcomes to ensure quality and effectiveness. Key aspects include program design and planning, management, operations, and evaluation.
This document discusses best practices for microfinance lenders. It identifies that successful microfinance requires applying best practices systematically at three levels: management, operations, and customer relations. Some key best practices include committing to providing financial services to entrepreneurs, maximizing efficiency of lending operations, covering costs through interest and fees, assessing local market demand, training loan officers, and networking with other programs. Recruiting local loan officers, utilizing technology, and creating community awareness of programs are also identified as important best practices.
RDU works to:
- Identify strategies to improve existing operations and products
- Assess feasibility for new products through market research and consumer insight
- Design and pilot new products and processes
- Explore and manage “finance-plus” initiatives and partnerships
This document provides information about a two-day training forum on improving organizational outcomes through performance management and program evaluation for social services. The training will be held on June 18-19, 2009 in Washington, DC and will provide up to 12 CPE credits. Attendees will learn how to connect measures to strategic goals, evaluate efficiency and quality, and build a performance management system. The training will cover topics like developing outcome measures, strategy measures, and best practices in performance measurement and evaluation under the Obama administration.
The document summarizes the agenda and topics for the 2009 National Law Enforcement Recruitment, Retention and Diversity Summit held on May 12-13, 2009 in Washington, DC. The summit focused on innovative strategies for improving recruitment and retention in a difficult economic environment. Sessions provided best practices for recruitment, selection, hiring, succession planning, and marketing to attract top talent. Additional sessions explored building a diverse workforce, expediting the recruiting process, boosting veteran and military applicants, and increasing the number of sworn female and minority officers.
This document outlines a framework for implementing evidence-based practices in probation to reduce recidivism. It discusses what is known about predicting and reducing recidivism through addressing criminogenic needs. Effective treatment programs target these needs and can include cognitive behavioral therapy and behavior modification. Probation officers, supervisors, administrators, and program providers all have distinct but interdependent roles to play in implementing this framework, including assessing risks and needs, providing appropriate treatment services, and properly supervising offenders.
This document provides information about an upcoming conference on Measuring and Evaluating Social Services Performance to be held on March 22-23, 2010 in Arlington, VA. The conference will teach attendees how to build a successful performance management system, develop appropriate measures aligned with strategic goals, map activities and outcomes to improve results, and evaluate management capacities. Speakers will explore topics like establishing performance evaluation, strengthening outcome-oriented management, increasing accountability and transparency, and aligning data collection. The conference aims to provide social services professionals with tools and best practices for performance measurement and evaluation.
This document provides information about an upcoming conference on project and process improvement for healthcare. The two-day conference will be held on December 3-4, 2009 in Arlington, VA and will include workshops, presentations, and a pre-conference workshop on lean six sigma yellow belt certification. Attendees will learn how to utilize six sigma and lean tools to reduce costs, improve processes, enhance quality, and improve patient care. Speakers will discuss engaging physicians in transformation, innovating patient-centered care, improving performance with project management, and creating a culture of service excellence through continuous improvement.
This document summarizes news from the biotech industry:
- PTC Therapeutics will announce deals with Roche and Celgene worth up to $1.9 billion related to PTC's GEMS technology for identifying small molecules.
- An FDA advisory panel said more data is needed before approving drugs from Genzyme and Vion to treat elderly patients with acute myeloid leukemia.
- Acadia Pharmaceuticals' stock plunged after its drug pimavanserin failed to meet its primary endpoint in a Phase III trial for Parkinson's disease psychosis.
- Novavax reported positive results from a second Phase II trial of its influenza virus-like particle vaccine candidate, but will need additional funding
The document summarizes a five-day training course on project management. The course will teach project managers methods for defining and planning projects, tracking project progress, managing budgets and schedules, and successfully executing and closing out projects. Each day covers key phases of project management according to the Project Management Body of Knowledge and focuses on techniques like developing work breakdown structures and project charters, estimating costs, creating schedules and budgets, and monitoring project performance.
The document summarizes an upcoming Project Management Office Summit to be held in San Diego, California from October 14-16, 2009. The summit will provide sessions and seminars to help attendees develop and implement a successful PMO to improve project efficiency. Specific sessions will include how to leverage a PMO in tough economic times, increase project transparency, and align the PMO with business needs. A pre-conference seminar on properly executing a PMO implementation is also outlined. The target attendees are listed as project managers, program managers, IT directors, and other roles involved in process improvement and project management.
This document provides information about a three-day training event on budgeting for government agencies. The event features three interactive core courses that will examine leading budget methodologies: 1) Activity-Based Cost Management, 2) Navigating the Budget Process, and 3) Performance-Based Budgeting. Attendees can receive up to 30 CPE credits. Each course will provide practical instruction on an important aspect of budget preparation and execution through presentations and application exercises.
The two-day Financial Performance Reporting training provides attendees with tools and strategies for improving financial reporting in government. On day one, participants will learn how to enhance data collection processes, validate performance measures, and identify relevant performance information. Day two focuses on improving the quality of financial information, managing performance data through dashboards and report cards, and crafting external reports to explain performance achievements to stakeholders. The training aims to strengthen financial reporting and accountability in government.
This document provides an agenda and information for the 2009 Youth Services Summit taking place from July 29-31, 2009 in Washington, DC. The summit aims to promote youth development and advocacy by addressing the needs of today's youth. Participants will learn strategies to establish performance measures, obtain recovery act funding, and promote collaboration. The agenda includes keynote speeches, workshops on topics like the American Recovery and Reinvestment Act and grants management, and tracks on working with youth and advancing performance in youth programs. Sponsorship opportunities are also described for customizing trainings to address specific organizational challenges.
The document announces a 2009 Youth Services Summit to be held in Washington DC from July 30-31, with optional pre-conference workshops on July 29. The summit will address implementing positive strategies to prepare today's youth for the future and promote youth development. Attendees will learn how to address youth needs, establish performance measures, obtain recovery act funding, and promote collaboration through public-private partnerships. Pre-conference workshops on July 29 will provide tools for securing recovery act funds and implementing performance-based grants management strategies.
This document provides information about the 2009 Youth Development & Outcomes Conference on improving youth development through positive youth program outcomes. The conference included keynote speakers and sessions on topics such as developing performance measures to improve results, leveraging partnerships, and building youth skills through training programs. It provided details on pre-conference workshops and sessions occurring on March 23-25, 2009 in Washington, DC focused on grant management, measuring program outcomes, and developing strategic plans for youth programs.
The document announces the Social Services Performance Summit 2009, which will be held on September 22-23, 2009 in Washington, DC, with optional pre-conference and post-conference workshops. The summit will focus on improving social services delivery through performance management, measurement, and accountability. Topics will include implementing performance measures, navigating transparency and accountability requirements, and using data to evaluate programs. Attendees will learn best practices for compliance, continuous improvement, and demonstrating results.
The document summarizes an upcoming one-day forum on at-risk youth hosted by The Performance Institute. The forum will provide attendees with information and strategies to improve youth programs and ensure the successful transition of at-risk youth into adulthood. The agenda includes sessions on youth development research, mentoring programs, engaging at-risk youth, and forging public-private partnerships. Attendees will also learn how to create effective performance measurement systems to increase positive youth outcomes. The event aims to help organizations better serve at-risk youth through leadership development, partnership collaboration, and improved performance evaluation of youth programs.
The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit was a two-day conference held May 11-13, 2009 in Washington, DC that focused on strategies for improving recruitment, retention, and diversity within law enforcement agencies. The summit included keynote addresses, panel discussions, and breakout sessions on topics such as analyzing changing applicant pools, developing diversity recruitment plans, identifying retention incentives, and building community partnerships. Additionally, pre-conference and post-conference workshops allowed for more in-depth examination of issues like developing marketing plans and succession planning. The goal of the summit was to provide law enforcement professionals with tested best practices and strategies to attract, support, and maintain a talented and diverse workforce.
The 2009 National Law Enforcement Recruitment, Retention and Diversity Summit was a two-day conference held May 11-13, 2009 in Washington, DC that focused on strategies for improving recruitment, retention, and diversity within law enforcement agencies. The summit included keynote addresses, panel discussions, and breakout sessions on topics such as analyzing changing applicant pools, developing diversity recruitment plans, identifying retention incentives, and building community partnerships. Additionally, pre-conference and post-conference workshops allowed for more in-depth examination of issues like developing marketing plans and succession planning. The goal of the summit was to provide law enforcement professionals with tested strategies and best practices to attract, support, and maintain a talented and diverse workforce.
The document provides guidance on building a successful mentoring program using the Elements of Effective Practice. It discusses defining the program's mission, goals and parameters; establishing an effective management team; implementing policies and procedures; and evaluating the program's process and outcomes to ensure quality and effectiveness. Key aspects include program design and planning, management, operations, and evaluation.
This document discusses best practices for microfinance lenders. It identifies that successful microfinance requires applying best practices systematically at three levels: management, operations, and customer relations. Some key best practices include committing to providing financial services to entrepreneurs, maximizing efficiency of lending operations, covering costs through interest and fees, assessing local market demand, training loan officers, and networking with other programs. Recruiting local loan officers, utilizing technology, and creating community awareness of programs are also identified as important best practices.
RDU works to:
- Identify strategies to improve existing operations and products
- Assess feasibility for new products through market research and consumer insight
- Design and pilot new products and processes
- Explore and manage “finance-plus” initiatives and partnerships
This document provides information about a two-day training forum on improving organizational outcomes through performance management and program evaluation for social services. The training will be held on June 18-19, 2009 in Washington, DC and will provide up to 12 CPE credits. Attendees will learn how to connect measures to strategic goals, evaluate efficiency and quality, and build a performance management system. The training will cover topics like developing outcome measures, strategy measures, and best practices in performance measurement and evaluation under the Obama administration.
The document summarizes the agenda and topics for the 2009 National Law Enforcement Recruitment, Retention and Diversity Summit held on May 12-13, 2009 in Washington, DC. The summit focused on innovative strategies for improving recruitment and retention in a difficult economic environment. Sessions provided best practices for recruitment, selection, hiring, succession planning, and marketing to attract top talent. Additional sessions explored building a diverse workforce, expediting the recruiting process, boosting veteran and military applicants, and increasing the number of sworn female and minority officers.
This document outlines a framework for implementing evidence-based practices in probation to reduce recidivism. It discusses what is known about predicting and reducing recidivism through addressing criminogenic needs. Effective treatment programs target these needs and can include cognitive behavioral therapy and behavior modification. Probation officers, supervisors, administrators, and program providers all have distinct but interdependent roles to play in implementing this framework, including assessing risks and needs, providing appropriate treatment services, and properly supervising offenders.
The document announces and provides details about the 2009 National Law Enforcement Recruitment, Retention and Diversity Summit taking place from May 11-13, 2009 in Washington, DC. The summit will focus on strategies and best practices for law enforcement agencies to effectively recruit, retain, and promote diversity in their workforce. Over the three days, the summit will include a pre-conference seminar, two days of presentations and workshops, and optional post-conference workshops. Presentation topics will cover issues such as analyzing applicant pools, developing diversity plans, retention incentives, and legal compliance. The goal is to provide law enforcement professionals with tools and strategies to address workforce challenges.
This document provides information about a two-day training forum on improving organizational outcomes through performance management and program evaluation for social services. The training will be held on June 18-19, 2009 in Washington, DC and offers 12 CEUs and 12 CPE credits. Attendees will learn how to connect measures to strategic vision, evaluate efficiency and quality, and determine how to measure work and impact. Sessions will provide guidance on developing a performance management system, selecting appropriate measures, and assessing causality between programs and results.
This document provides information about an upcoming three-day conference on grants management taking place from August 17-19, 2009 in Washington, DC. Day one will focus on proposal planning and development. Day two will cover budget and financial management for grants. Day three will address accountability, evaluation and performance monitoring for grants. There is also an optional one-day workshop on August 20 about federal grant compliance for nonprofits. The conference aims to help attendees improve their skills in writing successful grant proposals, managing grant budgets and finances, and evaluating and reporting on grant performance and outcomes.
This document provides an agenda and logistical information for the "Grants Management for Results 2009" conference taking place August 17-19, 2009 in Washington, DC. The conference will cover key topics related to grants management over three days, including proposal planning, budgeting, financial management, accountability, evaluation and performance monitoring. An optional post-conference workshop on grant compliance for non-profits will also be offered on August 20. Participants will learn best practices for writing successful grant proposals, developing budgets, reporting performance results, and staying compliant with financial regulations. The conference will take place at The Performance Institute's training center in Arlington, VA.
A mortgage company was spending $90 per loan to approve mortgage modifications, above their target of $30. They approved only 20-30% of loans on the first two passes. A Lean Six Sigma project identified key wastes: missing documents, repeated quality checks, and time-consuming income calculations. The solutions were to have a document review team, weekly calibration meetings between quality and underwriting, and an automated income calculation software. These changes reduced costs to $35 per loan and increased first two pass approvals to 75%. However, the company was acquired before long-term impacts could be measured.
This document is an image file without any text content. Therefore, I am unable to provide a meaningful summary in 3 sentences or less based on the information given. The document appears to be an image but I cannot determine the subject or essential details of the image from the file itself.
The document discusses five common workplace legal pitfalls and provides strategies to avoid them. It addresses issues related to employee classification, health and safety litigation, equal employment opportunity laws, social media use, and limiting supervisor liability. For each pitfall, it provides tips such as carefully auditing employee classifications, establishing clear expectations and accountability, asking consistency questions during EEO investigations, defining appropriate social media use policies, and conducting harassment training for supervisors.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and drive business results. The conference will provide an overview of Lean Six Sigma and the DMAIC process, techniques for selecting and managing Six Sigma projects in IT, and case studies on implementing Six Sigma in IT departments. Sessions will also address change management, integrating Six Sigma with ITIL, and migrating from waterfall to lean development models. Attendees can earn up to 18 CPE credits. The conference will be held in Arlington, VA on September 29-30, 2010.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This 3-day course provides comprehensive exam preparation for the Project Management Professional (PMP)® certification exam. Participants will learn the essential terminology, tools, and techniques to navigate the five process groups and nine knowledge areas of the PMBOK® Guide. The course covers key topics like scope, time, cost, quality and risk management, and communication skills. Participants receive a complimentary copy of the PMBOK® Guide and take practice questions and a full-length mock exam to prepare for the real PMP® exam.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and functions. The conference will provide an overview of Lean Six Sigma and the DMAIC process, discuss specific case studies, and offer a pre-conference certification option. Sessions will address topics such as change management, process transformation, and integrating Six Sigma with other frameworks like ITIL. Attendees will learn techniques for enhancing the quality, efficiency and results of their IT operations through Lean Six Sigma.
This document provides information about a 3-day training course on preparing for the Project Management Professional (PMP) certification exam. The course will cover the key concepts and processes needed to understand the PMP exam, provide sample questions and a practice exam, and help attendees create a personalized study plan. It will be held in Arlington, VA in October 2010. Attendees will learn about the latest PMBOK guide, tips for passing the exam, and how to apply and prepare to take the PMP exam.
This document provides an agenda for a three-day training on implementing a balanced scorecard for government. The training will cover developing a strategy map, identifying key performance measures, building balanced scorecards, setting targets, and creating strategic initiative maps. Attendees will learn best practices for rolling out a balanced scorecard and creating a strategy-focused organization through presentations, exercises and case studies.
This 3-day training event provides government employees with the skills to implement a balanced scorecard performance management system. Attendees will learn how to create strategy maps, develop performance measures, link individual performance plans, and build organizational strategies. The training will cover building scorecards, setting targets, prioritizing initiatives, and communicating results. Attendees can earn 18 continuing education credits, and the training is offered at the Performance Institute in Arlington, VA from October 18-20, 2010.
The document announces an environmental performance summit to be held from June 28-30, 2010 in Arlington, VA. The summit will focus on measuring and improving environmental performance in government through workshops on developing quality performance measures, performance-based budgeting, and selecting the right performance measures for environmental programs. Featured speakers will discuss renewable energy contributions to environmental sustainability and innovations for utilizing performance measures. Attendees include environmental managers, specialists, researchers, and sustainability coordinators.
The document describes a Lean Six Sigma Yellow Belt certification course that will teach participants to apply Six Sigma tools and the DMAIC process to solve organizational challenges and improve processes. The 2-day course will cover Six Sigma concepts and methods, process mapping, project management, and tools for defining problems, measuring performance, analyzing causes of defects, improving processes, and controlling gains. Attendees will learn techniques to support continuous improvement through team problem solving and complete a work-related project.
The document announces an upcoming training event on auditing and evaluating government program performance held from September 27-30, 2010 in Arlington, VA. The event features two interactive courses on performance auditing and program evaluation. Performance auditing focuses on achieving maximum impact through relevant program measures and improving program objectives. Program evaluation teaches how to determine if a program is accomplishing its intended outcomes and how to build an evaluation system. Attendees will learn how to use performance information to drive decision making and capture accurate data to prove government programs are achieving their goals.
The document announces an upcoming training event on auditing and evaluating government program performance held from September 27-30, 2010 in Arlington, VA. The event features two interactive courses on performance auditing and program evaluation, with the goal of helping participants use performance information to drive decision making and prove that government programs are achieving intended outcomes. The performance auditing course will cover creating successful auditing strategies, developing relevant program measures, and learning how to improve program objectives. The program evaluation course will teach how to determine if a program is accomplishing its goals and how to build an evaluation system within an organization.
The document describes two interactive courses on performance auditing and program evaluation taking place from September 27-30, 2010 in Arlington, VA. The performance auditing course will focus on creating strategies to improve performance auditing and developing relevant program measures. The program evaluation course will teach how to determine if a program is achieving its intended outcomes and how to build an evaluation system. The courses will provide techniques for using performance data to drive decision making, assessing risks and vulnerabilities, developing audit objectives, and selecting appropriate data collection and analysis methods. Attendees include government auditors, inspectors general, program managers, and other professionals.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and functions. The conference will provide an overview of Lean Six Sigma and the DMAIC process, discuss specific case studies, and offer a pre-conference certification option. Sessions will address topics such as change management, process transformation, innovation, and combining Six Sigma with the ITIL framework. Attendees include IT professionals seeking to enhance quality, efficiency and results. CPE credits are offered.
This document provides an agenda and information for the "Budgeting and Forecasting Conference 2010" event being held from September 13-15, 2010 in San Diego, CA. The agenda outlines keynote speeches and sessions on each day that will discuss implementing tools for budgeting and forecasting, utilizing balanced scorecard techniques, developing rolling forecasts, and identifying key business drivers to improve forecasts. A post-conference workshop on September 15th will focus on modeling and forecasting key business drivers. The document provides information on registration, CPE credits, hotel accommodations, and pricing for the conference and workshop.
The document provides information about a conference on implementing balanced scorecards effectively that will take place from August 23-25, 2010 in Washington DC. The conference will include workshops on the first day covering balanced scorecard fundamentals and using business intelligence to enable strategy-aligned scorecards. Day two will focus on developing key measures and cascading scorecards throughout an organization. Speakers will provide guidance on topics such as change management, strategy mapping, monitoring performance, and motivating employees. Attendees include CEOs, CFOs, and other executives seeking to transform strategy into action using balanced scorecards.
This document provides information about a 5-day training seminar on project management titled "Project Management for Results". The seminar will be held from October 4-8, 2010 in Arlington, VA and offers 35 PDUs and 30 CPE credits. Over the 5 days, participants will learn about project initiation, planning, execution, closing, tracking projects, using earned value management tools, understanding the project life cycle, developing estimates and schedules, and more. The seminar is aimed at project managers, program managers, procurement managers, IT specialists, and others involved in project management. Attending the seminar will help professionals bring projects from initiation to execution, develop performance measurements, understand factors for improving troubled projects, and prepare
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L269
1. The 2009 Juvenile Reentry Conference 2009 | Washington, DC
June 24–26,
Optional Pre-Conference Workshop: June 24, 2009
Optional Post-Conference Workshop: June 26, 2009
The 2009
Reduce Recidivism and Reintegrate Former Juvenile Offenders into Society
Featuring Two Interactive and
Informative Workshops:
• Plan for the Future: Strategies for Winning
Grants and Managing Resources
• Create a Plan for After-Care Coordination
and Services
You Will Learn to:
Prevent Recidivism and the Likelihood of Juvenile Re-Offenses Address Substance Abuse and Other Behavioral Problems
Create a jurisdiction-wide model which utilizes programming Provide treatment and programs to help rehabilitate users
to reduce arrests and re-offense and prevent future delinquent behavior
Encourage Positive Youth Development through Devise Quality After-Care Services to Promote
Mentor Programs Successful Reintegration
Learn to communicate to forge lasting relationships that help Engage probation, parole and after-care staff to provide
at-risk youth seamless transition for juvenile ex-offenders
www.PerformanceWeb.org/Reentry
www.PerformanceWeb.org/Reentry 1
2. The 2009 Juvenile Reentry Conference
Who
Pre-Conference Workshops are hands-on, interactive sessions with specially
designed exercises and projects that have immediate application. With this
application session, you will enhance your training experience by establishing
Should Attend: a reference point of knowledge, language and methodologies for the rest of the
event. This workshop will examine how to navigate the grants landscape to improve
your expertise and gain additional knowledge of practical tools to implement from
field experts. Enrollment space is limited, so register today to reserve your place.
• Transition Coordinators
• Probation Officers
• Parole Officers Day One: June 24, 2009
• Mental Health Providers 8:30
Breakfast & Registration
• Correctional Institute Staff
9:00
Pre-Conference Workshop
• Special Education Providers
Plan for the Future: Strategies for Winning Grants and
• Social Workers Managing Resources
With growing competition for grants, organizations and agencies are under pressure
• Case Managers to measure, evaluate and improve program outcomes to secure and maintain funding.
Performance management is an important tool that enables more effective grant
management. In this workshop, explore vital aspects of grant and proposal development and
• Counselors develop a framework for measuring and reporting the performance of your programs.
You will learn to:
• School Administrators • Understand emerging accountability and transparency issues in grants management
• Create grant applications that set your organization apart by linking performance
… and anyone interested in measures to the effectiveness of your grant
assisting with the juvenile • Evaluate your grants and report back to funders
reentry process • Target agencies that can help you reach your goals as well as focus on methods of
fostering these relationships to build long-lasting partnerships
• Link performance-based grants to organizational performance measures
Heather B. D’Amore
Virginia Department of Criminal Justice Services
Law Enforcement Grants Coordinator
12:00
Pre-Conference Workshop Adjourns/Lunch Break/Conference Registration
www.PerformanceWeb.org/Reentry 2
3. The 2009 Juvenile Reentry Conference
Reasons Day One, Continued: June 24, 2009
to Attend: 1:00
Keynote Address
Effectively Reducing Arrests and Re-Offenses in Juveniles: The
Miami-Dade Approach
1. Develop a system-wide Since 1998, the Miami-Dade County Juvenile Services Department has reduced arrests by
aftercare coordination 34%, reduced repeat offenders by 71%, saved police departments 21.9 million dollars, and
saved the Juvenile Justice System over 46 million dollars through its innovative programming,
plan to assist youth including the Civil Citation Initiative. This initiative reforms the protocol on how police and the
in need community address juvenile first-time misdemeanor offenders by referring juveniles to Miami-
Dade County’s Juvenile Services Department for assessment and treatment services as opposed
2. Implement necessary to an immediate arrest. In this keynote address, hear about this dynamic model for the
juvenile justice arena and how to replicate this system to reduce arrests and repeat offenders.
steps to reduce
Wansley Walters
juvenile substance
Director
abuse and reduce Miami Dade Juvenile Services Department
behavioral problems
through treatment
2:30
Break & Refreshments
3. Create a step-by-step
plan of action to reduce
2:45
juvenile arrests and
Prepare for Parole, Probation and After-Care Coordination
recidivism
To make parole and probation services effective, a plan for success must begin before the
release of an incarcerated juvenile into society. Determine the point when planning should
4. Build and implement begin, who should be involved, and what should be assessed. Ensure juveniles have
successful public-private the highest chance of success in the community by getting a head start on an effective
partnerships to encourage reintegration plan.
youth success in TeNeane P. Bradford - ABD, MAMNGT, MAHRDV
Intensive Supervision State Coordinator/Reentry
the community
SC DJJ Office of Community Justice
5. Identify and obtain
4:00
program grants and other Day One Adjourns
resources to improve
juvenile reentry
www.PerformanceWeb.org/Reentry 3
4. The 2009 Juvenile Reentry Conference
Day Two: June 25, 2009
8:30 12:45
Continental Breakfast
Establish Performance Measures for Reentry Programs
9:00 To establish program performance measures that support successful
Keynote Address reentry practices, you must define program goals and objectives.
Communicate with and Engage At-Risk Youth In this session, experts review how to implement a system that
meets offenders’ needs and avoids common pitfalls of performance
Effective communication is essential to working with any at-risk youth measurement. To enhance your reentry program, attend this session
because many times they tune out authority figures or those they to decide what to measure and what performance indicators to
believe don’t understand their situation. However, with a correctly consider from city, state and national initiatives.
targeted messages and proper follow-up, the right communication
promotes dialogue between youths and professionals. In this session, Ed Wensuc
learn the importance of effective communication and the techniques Director of Research
to overcome any barrier to achieving your mission. Colorado Division of Youth Corrections
Carol Shapiro 1:45
President Break & Refreshments
Family Justice
2:00
Juveniles and Web 2.0: A High-Crime Connection
10:15
Break & Refreshments Today’s youth use the internet for research, homework, downloading
music, networking with peers and updating their blogs. Unfortunately,
10:30 this technology brings impressionable youth within a click of the
Interagency and Community Collaboration: A world of crime, gangs, drugs and other destructive behaviors. Hear
how Web 2.0 technologies reach youth and how to promote safe
Winning Partnership
and productive use of technology. Also, learn to engage youth
In a time when resources are at a premium, institutional and through Web 2.0 using creative and positive approaches.
community collaboration is an easy and effective way to help
juveniles re-enter society successfully. In this session, learn to Randy Avila
implement proven practices to sustain partnerships, promote Juvenile Detective
awareness and improve the juvenile reentry process through San Diego Sheriff’s Department
community-wide partnerships. Examine how to engage probation,
3:00
schools and community coalitions to help facilitate success within the
community and juvenile justice system. Help Overcome Substance Abuse and
Gary Blair Violent Behavior
Chester County Juvenile Detention Center Many juvenile offenders abuse substances or behave violently, con-
tributing to their crimes. However, many juvenile courts do not identify
11:45 teens’ substance abuse or provide treatment during the court process,
Lunch Break causing youth to reenter the community and repeat the cycle of sub-
stance abuse and crime. In this session, learn specific steps juvenile
courts can take to provide drug and alcohol assessment, evidence-
based treatment, community-based services to help the family, and
follow-up to ensure teens stays on track.
Doris Perdomo-Johnson, LMFT
MDFT Trainer/Supervisor
Ctr. for Treatment Research for Adolescent Medicine Miller School
of Medicine
4:00
Conference Adjourns
www.PerformanceWeb.org/Reentry 4
5. The 2009 Juvenile Reentry Conference
Answering
Post-Conference Workshops are practical, supplementary application sessions
which incorporate and review tools, techniques and methods presented during the
event. Participants will obtain a further understanding of how to use newly acquire
the Call tools and cutting-edge strategies to aftercare coordination and collaboration.
Through group exercises and scenario-based learning, you’ll walk away with
the expertise and resources needed for immediate and practical application.
Enrollment space is limited, so registered today to reserve your place.
The Law Enforcement
Development Center has
teamed up with The Police Post-Conference Workshop: June 26, 2009
Policy Studies Council to create
8:30
Answering the Call, a quarterly Post-Conference Registration & Continental Breakfast
journal for law enforcement
and first responders. 9:00
Answering the Call provides Post-Conference Workshop
an in-depth look at today’s Create a Plan for After-Care Coordination
hottest issues, including law An effective aftercare program not only involves the coordination of basic probation/parole
enforcement management, services, but the details to ensure attendance and follow through. In this session you will
work to create a complete aftercare/transition plan for a newly released juvenile. Actively
emergency preparedness, use work with fellow attendees to ensure basic conditions of probation/parole are being met,
of force, funding and grants, from education and employment placements, to working out transportation, mentoring
technological and counseling. Ensure that every aspect of the juvenile’s action plan is accounted for and
capable of being met.
innovations,
• Determine how an after-care plan can leverage resources to become more
and more! comprehensive and sustainable
RCEM ENT
WINTER 2008 FOR LAW ENFO
Y JOURNAL
A QUARTERL
• Create a template and timeline for devising an after-care/transitional plan that you’re
ONDERS
& FIRST RESP The Police Policy
Studies Council
Institute and
Performance
Presented by The
your current juvenile services model
Featuring
• Creating community collaborations and a shared youth vision to support connecting
youth to services
FUNDING
• Utilize strategies to evaluate your current coordination plan and forecast for the future
SECURITY
HOMELAND 2008 LOGY
Winter TECHNO
1
USE OF FORCE PREPAREDNESS
the Call
EMENT MANAGE
MENT EMERGENCYng
Answeri
LAW ENFORC MENT NARCOTICS
ER MANAGE
SEX OFFEND
Kenneth M. Karamichael
Director
Rutgers University
To download the latest issue T.E.E.M. GATEWAY / Youth Success Center
of Answering the Call, please
visit 12:00
Post-Conference Workshop Adjourns
PerformanceWeb.org/ATC
www.PerformanceWeb.org/Reentry 5
6. The 2009 Juvenile Reentry Conference
Sponsorship Post-conference webinars are an extension of learning beyond the two-day event.
This 90 minutes webinar will enhance your program experience and provide
additional resources for immediate implementation of identifying ways to help
Opportunities the success of achieve effective program coordination.
As a conference and training
provider, The Performance Post-Conference Webinar: July 8, 2009
Institute is an expert in
bringing together leaders Effective Program Coordination: The Tools for Successful Reentry
to share and discuss best Date: July 8, 2009
practices and innovations. We Time: 2:00-3:30 PM EST
connect decision makers with
respected solution providers. Upon release from a detention or correctional facility, juveniles are placed into the hands
of a number of different care providers who must all coordinate with each other to ensure
the highest chance of success. During this interactive webinar, learn the best strategies and
The Institute offers four practices to ensure proper coordination and adequate aftercare to allow for the probability
of successful change.
different pre-designed
Priority Code: F607
sponsorship packages:
To register for the webinar, visit www.PerformanceWeb.org/Reentry
• Event Co-Sponsor
• Session Sponsor
• Luncheon Sponsor
• Exhibit Booth Sponsor
For more information on
sponsorships or to get started,
contact Jessica Ward at
703-894-0481 x 215 or
Ward@PerformanceWeb.org
www.PerformanceWeb.org/Reentry 6
6
7. The 2009 Juvenile Reentry Conference
In-House Training
About One of the more popular vehicles for accessing the Institute’s educational offerings is
the delivery of on-site trainings and management facilitations. Bringing a training or
The Performance facilitation in-house gives you the opportunity to customize a program that addresses
your exact challenges and provides a more personal learning experience, while
Institute: virtually eliminating travel expenses. Whether you require training for a small group
or for an organizational-wide initiative, the advanced learning methods employed by
The Performance Institute (PI) will create an intimate training atmosphere that maximizes
knowledge transfer to enhance the talent within your organization.
Called “the leading think tank in
performance measurement for
CUSTOMIZATION
government” on OMB’s ExpectMore.
gov, The Performance Institute has We realize that not all obstacles can be overcome by applying an “off-the-shelf
been a leader in Performance solution”. While many training providers will offer you some variation of their standard
Management training and policy training, PI’s subject matter experts will work with you and your team to examine
your programs and determine your exact areas of need. The identification of real
since the 2000 administration
life examples will create a learning atmosphere that resonates with participants and
transition. As part of the Government
provides immediate return on your training investment. Using interactive exercises that
Performance Coalition, a group of employ actual projects or scenarios from your organization, instructors can address
good government organizations, the specific challenges and align the curriculum of each session to your objectives. While
Institute worked in 2000 to deliver the majority of on-site trainings are focused on smaller groups, PI also has the ability to
recommendations to the then new accommodate organizational-wide training initiatives. Utilizing multiple instructors, PI
administration on what would become has the capacity to deliver courses to groups of up to 300 participants per day.
the President’s Management Agenda.
AREAS OF EXPERTISE
In 2009, the Institute is leading
Innovations in Government: From On-site delivery of single courses, certification programs and entire packages of specialized
Transition to Transformation, or courses are available in the following areas:
InnoGOV.org, a collection of forums, • Strategic Planning
research and recommendations to bring • Performance Measurement
insight and transformation to the federal • Project Management
government. The goal of InnoGOV. • Lean Six Sigma
org is to centralize the importance
• Workforce Management
of performance, accountability and
transparency in government and to • Performance-Based Budgeting
disseminate the leading best practices • Performance-Based Contracting
to government managers. • Performance Reporting
• Program Evaluation
The Performance Institute has published
• Administrative Management
several research reports regarding
performance management initiatives • Leadership and Change
and trains over 10,000 government
managers per year on performance- For more information about in-house training options available to you, please contact
based topics. Dedicated to improving Tara Shuert at 703-894-0481 x 225 or email her at Shuert@PerformanceWeb.org.
citizen services and taxpayer
transparency, the Institute uses a best-
practices foundation to deliver the most
effective and tested methodologies for
improving performance.
www.PerformanceWeb.org/Reentry 7
8. The 2009 Juvenile Reentry Conference
Logistics & Registration Registration
Venue & Hotel 1. ONLINE at www.PerformanceWeb.org
The 2009 Juvenile Reentry Conference will be hosted at The Performance Institute’s 2. VIA FAX to 703-894-0482
Training Center in Arlington, VA, just one block east of the Courthouse stop on the Orange 3. VIA PHONE to 703-894-0481
Line of the D.C. Metro. A public parking garage is located inside of the building for $10/
day. Continental breakfast and refreshments will be provided for delegates on each day. 4. VIA MAIL to 1515 N. Courthouse Road, Sixth Floor
The Performance Institute
Arlington, VA 22201
1515 North Courthouse Rd., Suite 600 ❍ Yes! Register me for The 2009 Juvenile Reentry Conference
Arlington, VA 22201
703-894-0481 ❍ Add the Pre-Conference Workshop
❍ Add the Post-Conference Workshop
A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by
❍ Add the Post-Conference Webinar
Marriott at the prevailing rate of $209 until May 26, 2009. This rate is based on the
Government Per Diem and is subject to change. Please call the hotel directly and reference ❍ Please call me. I am interested in a special Group Discount for my team
code “Juvenile Reentry” when making reservations to get the discounted rate. The hotel
is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel
Delegate Information
about a complimentary shuttle that is also available for your convenience.
Arlington Rosslyn Courtyard by Marriott
1533 Clarendon Blvd. Name Title
Arlington, VA 22209
Phone: 703-528-2222
Phone: 1-800-321-2211
www.CourtyardArlingtonRosslyn.com Office Organization
Hotel and travel costs are not included in the conference tuition
Address
Tuition & Group Discounts
The tuition rate for The 2009 Juvenile Reentry Conference is as follows:
City State Zip
Early Bird Rate Regular Rate
Conference Only $699 $799
Pre-Conference Workshop -------- $399 Telephone Fax
Post-Conference Workshop -------- $599
Post-Conference Webinar -------- $299
Email
**For the Early Bird Rate, register by April 15, 2009.
For more information on group discounts for The 2009 Juvenile Reentry Conference,
please contact Chris Joseph at 703-894-0481 x224 or email him at Joseph@ Payment Information
PerformanceWeb.org. Training Form/Purchase Order Check (accepted by mail only)
Credit Card
Cancellation Policy
For live events: The Performance Institute will provide a full refund less $399 administration fee for cancellations four
weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be
issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee.
Credit Card Number Expiration Date
For webinars: The Performance Institute will provide a full refund less $50 administrative fee for cancellations
four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund
will be issued. Registrants who fail to attend and do not cancel prior to the meeting will be charged the entire
registration fee. Name on Card 3 Digit Card verification #
All the cancellation requests need to be made online. Your confirmation email contains links to modify or cancel
registrations. Please note that the cancellation is not final until you receive a written confirmation.
Payment must be secured prior to the conference. If payment is not received by the conference start date, a method Billing Zip Code
of payment must be presented at the time of registration in order to guarantee your participation at the event.
Please make checks payable to: The Performance Institute
Quality Assurance
The Performance Institute strives to provide you with the most productive and effective educational experience pos-
sible. If after completing the course you feel there is some way we can improve, please write your comments on the Priority Code: L269-WEB
evaluation form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to
request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to:
The Performance Institute: Quality Assurance, 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201 Discounts
• All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive
Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in
any discount.
the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable
• Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at
speaker is located to participate in the program.
the time of registration.
If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no re- • All discount offers cannot be combined with any other offer.
sponsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. • Discounts cannot be applied retroactively
www.PerformanceWeb.org/Reentry 8