The document discusses Key Performance Indicators (KPIs), which are measurable values that demonstrate how effectively an organization is achieving its objectives. It describes how to develop SMART KPIs that are specific, measurable, attainable, relevant, and time-bound. Effective KPIs are aligned with organizational objectives, have a plan for achievement, and are communicated to stakeholders. KPIs should be regularly reviewed to check progress and upgrade them if needed.

1. Key Performance Indicators (KPI’s)

2. Content:
Definition
Developing KPI
SMART KPI
Effective KPI
Review KPI

3. Definition:
 Key performance Indicators (KPIs) are the critical indicators of
progress towards an intended result.
 Key Performance Indicator is a measureable value that
demonstrates how effectively a company is achieving its
business objective.

4. Creating / Developing KPI
 Establish a clear objective
 Outline the criteria
 Collect the data
 Build the formula
 Present your KPIs

5. SMART KPI ?
 S : Specific
 M : Measureable
 A : Attainable
 R : Relevant
 T : Time - Frame

6. SMARTER
 E : Evaluate
 R : Re-Evaluate

7. Effective KPI
 Don’t Adopt Blindly
 Understanding of organizational objectives
 Plan to achieve
 Communication

8. Share your KPI with Stake Holders
 Stake holders should know the objectives
Otherwise
 Frustrate your Employee and other stake holders

9. Reviewing KPI
 Checking of KPI
 Tracking of Progress
 Upgrade (if needed)

10. THANK YOU

11. Any Question ?