This document discusses key themes from an INF 6002 course, including the difference between tacit and explicit knowledge, how IT supports knowledge management, and the emerging web 2.0 technologies like blogs, wikis, and social networks that are changing the way knowledge is created and shared. It provides examples of traditional knowledge management approaches like books, articles, and documentaries, and contrasts them with newer approaches online like blogs, wikis, videos, and SMS. The role of information technology in supporting knowledge management through search, translation, and recommendation is also mentioned.