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Too Big to Know
      David Weinberger Ph.D.
            self@evident.com
        www.JohoTheBlog.com
         dweinberger@twitter

     Harvard Library Innovation Lab
                 Co-Director

       Harvard Berkman Center
         for Internet & Society
              Senior Researcher

Systems Integration KM Leaders Community
             Dec. 18, 2012
StuffPo
(cc) Paul Lowry @ Flickr.com
Everyone is
entitled to his
own opinion,
 not his own
     facts.



   Sen. Daniel Patrick Moynihan
Everyone is
entitled to his
 There is one
own opinion,
 knowledge.
 not his own
     facts.



   Sen. Daniel Patrick Moynihan
Knowledge will
   bring us
  together.




   Sen. Daniel Patrick Moynihan
What knowledge was
                (cc) Striatic @ flickr.com
(cc) thomas23 @ flickr
Living things
Plants          Animals
      Invertebrat Vertebrates
           es
     Reptiles Birds     Mamm
                          als
Certified
Answer

STOP
 Belief
 Point
(c) Abelardo Morell
(cc) Howzey @ Flickr

Networked science
The Net is exposing a long-hidden truth
W Don’ Agre.
The Net is exposing a long-hidden truth
e t     e
Fur?




                   Bird
EGGS??   Four
                  beak??
  ?      feet?
Scientist
                         Scientist
                                Scientist
Platypus
Platypus
           watermole
           watermole

Ornithorhynchus
Ornithorhynchus
  paradoxus
   paradoxus




                           Taxonomies


    Names                        EOL.org
Social learning
           (cc) mizzD @ flickr.com
Thesis

 Software developers
       now live
 in the fastest, most
efficient and effective
 ecosystem for rapid
  learning that ever
Lessons from
  Developers
Humility & Generosity

      Iteration

   Public learning
Photos: Abundance without
          order    cc steve kay @ flickr
Living things
Plants          Animals
      Invertebrat Vertebrates
           es
     Reptiles Birds     Mamm
                          als
Red


 1942

Rosie the
 Riveter



   coiff
Red


 1942

Rosie the
 Riveter



   coiff
Red


 1942

Rosie the
 Riveter



   coiff
Messiness
 scales
meaning
Authority
            cc steve kay @ flickr
Library as platform
             (cc) MandoLux @ flickr.com
Platform vs. Portal
1.             ideas
      People           Works
2. Tools          Services

3.
     Data       Metadata
1.            ideas
     People           Works


Ubiquitous portal access
Social objects > networks
     Open innovation
End-user services



2. Tools         Services

 Developer building blocks
      Developer tools
Backends are Web-starts
     Support standards
      Share our work
      Rethink privacy


3.              Metadata
     Data
Locality enables Difference
What knowledge was
                (cc) Striatic @ flickr.com
Curated

Settled

Scarce

Orderly

Discrete
inclusive

  Unsettled

Overwhelming

   messy

   Linked
Networked knowledge
 may or may not be
  true-er about the
       world,
   but it is true-er
    about human
     knowing.
Thank you.



               David Weinberg
 Blog: www . JohoTheBlog . Co
       Email: self@evident . c
             Twitter: dweinber

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Too Big to Know: The Networked Future of Knowledge

Editor's Notes

  1. We ’ re watching our most solid, bedrock knowledge-based institutions crumble. Encyclopedias...
  2. Newspapers are becoming disaggregated and reaggregated
  3. Libraries … (cc) Paul Lowry @ Flickr.com
  4. ...don ’ t know what will happen to them
  5. Why have our institutions have shattered at the touch of a tiny hyperlink? It ’ s reasonable to ask why. It ’ s not reasonable to expect an answer, but that ’ s what I want to ask: Why have our institutions of knowledge shattered at the touch of a hyperlink?
  6. And this is an important question because of a promise knowledge has made to us: That there ’ s only one, and it can be what brings us together.
  7. And this is an important question because of a promise knowledge has made to us: That there ’ s only one, and it can be what brings us together.
  8. And this is an important question because of a promise knowledge has made to us: That there ’ s only one, and it can be what brings us together.
  9. A quick reminder of what knowledge has been in the West.
  10. (a) Knowledge has been rare: It winnows out the true from all those mere opinions.
  11. (b) Settled. We don ’ t say we know something unless and until all reasonable people agree on it. (cc) thomas23 @ flickr
  12. (c) Traditional knowledge is orderly. Everything has its place, and to know what something is is to know it ’ s place in this order. This now sounds medieval, which it was, but it ’ s certainly something we believed all the way through the 19th century and well into the 20th. To deny it was to declare oneself either a heretic or insane.
  13. In fact, that medium worked wthin the oldest problem that we have as knowers, that the world is very big, skulls are very small, and skulls don ’ t scale. They were never big enough to know the world, and as we ’ ve learned more, our skulls have gotten no bigger.
  14. In fact, that medium worked wthin the oldest problem that we have as knowers, that the world is very big, skulls are very small, and skulls don ’ t scale. They were never big enough to know the world, and as we ’ ve learned more, our skulls have gotten no bigger.
  15. So, we broke off brain-size chunks of the world and had people master them. These people were experts ...
  16. (d) The point of this system is that it lets you stop investigating. It ’ s backed up by a system of The credentials tells you that you can trust the authority, and thus brings your investigation to a stop. You don ’ t have to repeat the experiment in your backyard to discover what the atomic weight of carbon is. You ask the expert, or look it up in the book that the expert wrote, and now you know the answer and can get on with your work. Knowledge has been a system of stopping points because it is a highly efficient system. For one thing, it ’ s made us the dominant species on the planet.
  17. It ’ s not an accident that the traditional properties of knowledge are the same as the properties of libraries. Paper, books, and libraries have been the medium for the preservation and communication of knowledge. Knowledge winnows because the economics of the paper publishing system and the limited space of libraries meant we were forced to winnow, curate. Knowledge is settled because its medium didn ’ t allow for easy revisions or even embedded commentary. Knowledge is orderly because physical objects can only be arranged in one order at a time; that ’ s not true of digital works, as a look at any teenager ’ s set of playlists attests. We ’ ve applied the limitations of the old medium to knowledge itself. Stopping point because books are disconnected.
  18. Knowledge ’ s new medium is the Internet. Just as knowledge picked up properties from its old paper medium, it ’ s now picking up the Internet ’ s properties. Knowledge is becoming networked. Let ’ s look at four familiar knowledge networks.
  19. The first example is the networking of science ((cc) Howzey @ Flickr
  20. They posted there because it gets the information out quickly. And Arxiv includes some social tools.
  21. As a result, a web of responses emerged quickly, filling every niche of the knowledge ecosystem. This is where knowledge is happening because paper doesn ’ t scale. I think it ’ s fair to say in some sense that knowledge is living in these networks now, not in paper and not in individual nodes. This web has value because the individual elements differ and disagree.
  22. We don ’ t agree about anything and never will.
  23. We don ’ t agree about anything and never will.
  24. On the hopeful side, we ’ ve seen the emergence of ways of living together in disagreement. For example, scientists in the 19th century lost a lot of time arguing over how to classify the platypus.
  25. E.g., Encyclopedia of Life scientists can ask to see information using whatever name and taxonomy they want. This enables collaboration across differences.
  26. E.g., English and French versions in Wikipedia are different. Great! Even better: they link to each other
  27. E.g., English and French versions in Wikipedia are different. Great! Even better: they link to each other
  28. If you need to get started there are thousands of tutorials
  29. if you have a question you can get it answered, and then iterated on.
  30. If you want to build on someone else ’ s work.
  31. Public learning: Education should be a public act that makes the public sphere smarter, including and especially within an organization
  32. We ’ re very good at organizing things, but not just so that we can find them again.
  33. In the West we ’ ve assumed that to know something is to know it ’ s unique place in the order of things.
  34. But take a look at Flickr. The Library of Congress posted some color WWII photos there and let users add metadata. Messy. Inconsistent. At times even in error, although those errors can be helpful. We are no longer stuck with coming up with a single “ right ” order.
  35. But take a look at Flickr. The Library of Congress posted some color WWII photos there and let users add metadata. Messy. Inconsistent. At times even in error, although those errors can be helpful. We are no longer stuck with coming up with a single “ right ” order.
  36. But take a look at Flickr. The Library of Congress posted some color WWII photos there and let users add metadata. Messy. Inconsistent. At times even in error, although those errors can be helpful. We are no longer stuck with coming up with a single “ right ” order.
  37. But take a look at Flickr. The Library of Congress posted some color WWII photos there and let users add metadata. Messy. Inconsistent. At times even in error, although those errors can be helpful. We are no longer stuck with coming up with a single “ right ” order.
  38. More about authority and credibility… Being in the Brit confers authority, but not being in Wikipedia. Yet Wikipedia is gaining authority. In what sense and to what effect?
  39. More about authority and credibility… Being in the Brit confers authority, but not being in Wikipedia. Yet Wikipedia is gaining authority. In what sense and to what effect?
  40. IRRI Images (rice)
  41. It ’ s helpful to define things by contrast.
  42. Portal gives access to resources (cc) kansas sebastian
  43. But library platform isn ’ t about building apps primarily
  44. No diff between the two. Melville is metadata for Moby Dick when you don ’ t remember the title, and Moby Dick is metadata for Melville when you don ’ t remember the author.
  45. What do you get out of it? A local library network. Local differences
  46. What do you get out of it? A local library network. Local differences
  47. What do you get out of it? A local library network. Local differences
  48. But a platform done right also connects to every other platform and service, across all libraries and across every Web site, from Wikipedia to a startup to a teenagers Tumblr acct.
  49. A quick reminder of what knowledge has been in the West.
  50. These are properties of the Internet and are becoming properties of knowledge too.
  51. These are properties of the Internet and are becoming properties of knowledge too.
  52. They ’ re also properties of humans trying to know a world vastly bigger than them. Networked knowledge is thus much closer to our situation as humans.