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THE AGILE AUDIENCE ENGINE
Using Self-Declared Insights to
Drive Targeting Strategies
Marketing Politics • January 16, 2018
THE AGILE AUDIENCE ENGINE
Agenda
2
• Company Overview
• Fluent Platform
• Audience Insights
• Solutions
THE AGILE AUDIENCE ENGINE
What makes Fluent’s
data so powerful
• Self-declared, our data captures
intent and interest in real time
• 150mm+ verified consumer
profiles based on first party data
• 9 million monthly unique visitor
• 27 million monthly registrations
across our network
• Ranked #21 by comScore for
monthly unique visitors amongst
media properties with 14% reach
of total U.S. digital population
Registered 275,000
people to vote
Who is Fluent?
Powered over 8
million online petition
signatures for major
hot button issues
Generated over 7.5
million email sign ups
for National
Committees
Drove 6
million email sign ups
across five Presidential
campaigns
3
THE AGILE AUDIENCE ENGINE
Fluent is a People-Based Marketing Platform
Founded on First Party Data and Rooted in Performance
THE AGILE ACQUISITION ENGINE
1st party data can be used to
deterministically target individuals
across all channels and devices
Cookies are used to serve
impressions to anonymous
people – or bots
4
4
THE AGILE AUDIENCE ENGINE 5
Are you a
registered voter?
We Can (and Do) Find Out Anything and Everything – In Real Time
Do you
participate in
local politics?
Do you feel
confident in the
economy?
Are you happy with
the current
President?
Are you a registered
Republican?
Do you donate to
candidates that you
support?
Are you a registered
Democrat?
Did you vote in
the last election?
Are you a registered
independent?
Are you planning to vote in
the next election?
Is immigration an
Importation issue
to you?
Do you believe in
gun control?
Do you have
children in your
household?
THE AGILE AUDIENCE ENGINE
Fluent Platform
6
THE AGILE AUDIENCE ENGINE 7
Agile Acquisition Engine
Login
1st Party Data
Fuels our model
Proprietary Platform Audience Extension
Addressable
TV
Consumer Action
Customers only pay when users take specific
actions, driving accountability and better ROI
Conversion DataConversion Data
THE AGILE AUDIENCE ENGINE 8
Using Paid Media We Drive Audiences to Our Owned Media Properties
THE AGILE AUDIENCE ENGINE
Acquire Your Target Audience
9
THE AGILE AUDIENCE ENGINE 10
We collect self-declared consumer insights to create highly actionable
consumer profiles and custom audiences at scale
THE AGILE AUDIENCE ENGINE
Highly Targeted Ads are Served Based on Consumer Profiles
11
• 37 years old
• New York, NY
• Democratic
affiliation
• Hillary Clinton
supporter
• Top Issue: Climate
Change
• Donates to
candidates
Jane Lewis
jane@gmail.com
- OR -
THE AGILE AUDIENCE ENGINE
Highly Targeted Ads are Served Based on Consumer Profiles
12
Jane Lewis
jane@gmail.com
• 37 years old
• New York, NY
• Republican
affiliation
• Donald Trump
Supporter
• Top issue: Tax
Reform
• Donates to
candidates
THE AGILE AUDIENCE ENGINE
Highly Targeted Ads are Served Based on Consumer Profiles
13
• 37 years old
• New York, NY
• Registered voter
• Independent
• Willing to sign a
petition supporting
broadband
investment
Jane Lewis
jane@gmail.com
THE AGILE AUDIENCE ENGINE
Drive Unregistered Voters to State Voter Registration Pages
Jane Lewis
jane@gmail.com
• 37 years old
• New York, NY
• Affiliated with
Democratic party
• Recently moved
• Not registered to vote
• Is looking to register
14
THE AGILE AUDIENCE ENGINE 15
Fluent has the ability to re-engage its custom audiences across various media channels...
Targeting consumers with the highest propensity to convert
Fluent Utilizes a Multi-Touch Strategy to Drive Engagement and Conversions
Facebook SMS Native
Use highly targeted SMS ads
to mobilize your key
supporters and drive results
• 37 years old
• Registered Voter
• Republican
Jane Lewis
jane@gmail.com
Utilize Native to drive
consumers to take action
Increase conversion rates by
leveraging Fluent audiences
across Facebook
Email
Increase engagement via the
Email channel
Hi Jane, don’t
forget to tune in
for the Presidential
Debate tonight at
8pm ET on
CNN. Text STOP to
Opt-Out
THE AGILE AUDIENCE ENGINE
Audience Insights
16
THE AGILE AUDIENCE ENGINE
Audience Insights: Party Affiliation
Survey question #1:
Which political party are you affiliated with?
Monthly Audience Reach
17
Category:
Political Party
% of
Audience
Reach
Total - 27mm
Democrat 35% 9.5mm
Republican 26% 7mm
Independent 39% 10.5mm
35% of voters surveyed reported they belong
to the Democratic party. Independent voters
outnumbered Republicans. (39% vs. 26%)
35%
26%
39%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Democrat Republican Independent
THE AGILE AUDIENCE ENGINE 18
Yes No
27%
73%
Survey question #2:
Have you donated to political candidates or causes?
Monthly Audience Reach
There is an enormous opportunity to engage
voters and persuade them to donate.
Identifying those who already do, will help
drive efficiencies.
Category:
Political Party
% of
Audience
Reach
Total - 27mm
Yes 27% 7.3mm
No 73% 19.7mm
Audience Insights: Propensity to Donate
THE AGILE AUDIENCE ENGINE 19
Audience Insights: Top Issues Facing the US per Party Affiliation
Healthcare
reform
Gun violence Income
inequality
Terrorism Tax reform
Democrats Republicans Total
59% 57%
54% 53%
25%
37%
47%
21%
32%
45%
62%
50%
44%
49%
43%
Survey question #3:
What, in your opinion, are the top issues facing the US right now?
THE AGILE AUDIENCE ENGINE 20*Live insights captured from Fluent platform.
26%
20%
14%
11%
9%
9%
6%
5%
Patriots
Steelers
Saints
Falcons
Eagles
Vikings
Titans
Jaguars
Of the 2,119 responses, 551 think
the New England Patriots will win
the Superbowl.
Audience Insights: Super Bowl LII
Question: Who do you think will win the 2018 Superbowl?
THE AGILE AUDIENCE ENGINE
Solutions
21
THE AGILE AUDIENCE ENGINE
Leverage Fluent’s Massive Database to
Activate Your Target Audience
22
THE AGILE AUDIENCE ENGINE
How it works: SMS
23
Step 1
Leverage the massive Fluent database of
fully TCPA-consented and permission given
opt-ins to target your desired audience of
voters and supporters
Step 2
Based on your specified targeting
requirements, Fluent will create a
custom audience
Step 3
This verified, custom audience will
then receive highly targeted mobile
text ads promoting the desired
action in the message
THE AGILE AUDIENCE ENGINE 24
There are two formats of text messages available:
Stand Alone Conversational
1-800-555-1212
THE AGILE AUDIENCE ENGINE
How it works: PUSH
25
Step 1
Leverage the massive Fluent
database of fully TCPA-
consented and permission given
opt-ins to target your desired
audience of voters and
supporters
Step 2
Based on your specified
targeting requirements,
Fluent will create a
custom audience
Step 4
When clicked, the notification opens a new
window with the content promoting the
desired action in the push. The notification
will be available for the user to view and
engage with for up to 2 days.
Step 3
This verified, custom audience
will then receive notifications
on either mobile or web,
depending on which platform
they used to subscribe
THE AGILE AUDIENCE ENGINE
Thank you
Jeff Pavelcsyk

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Not All Data Is Created Equal: Using Self-Declared Insights to Drive Targeting Strategies

  • 1. THE AGILE AUDIENCE ENGINE Using Self-Declared Insights to Drive Targeting Strategies Marketing Politics • January 16, 2018
  • 2. THE AGILE AUDIENCE ENGINE Agenda 2 • Company Overview • Fluent Platform • Audience Insights • Solutions
  • 3. THE AGILE AUDIENCE ENGINE What makes Fluent’s data so powerful • Self-declared, our data captures intent and interest in real time • 150mm+ verified consumer profiles based on first party data • 9 million monthly unique visitor • 27 million monthly registrations across our network • Ranked #21 by comScore for monthly unique visitors amongst media properties with 14% reach of total U.S. digital population Registered 275,000 people to vote Who is Fluent? Powered over 8 million online petition signatures for major hot button issues Generated over 7.5 million email sign ups for National Committees Drove 6 million email sign ups across five Presidential campaigns 3
  • 4. THE AGILE AUDIENCE ENGINE Fluent is a People-Based Marketing Platform Founded on First Party Data and Rooted in Performance THE AGILE ACQUISITION ENGINE 1st party data can be used to deterministically target individuals across all channels and devices Cookies are used to serve impressions to anonymous people – or bots 4 4
  • 5. THE AGILE AUDIENCE ENGINE 5 Are you a registered voter? We Can (and Do) Find Out Anything and Everything – In Real Time Do you participate in local politics? Do you feel confident in the economy? Are you happy with the current President? Are you a registered Republican? Do you donate to candidates that you support? Are you a registered Democrat? Did you vote in the last election? Are you a registered independent? Are you planning to vote in the next election? Is immigration an Importation issue to you? Do you believe in gun control? Do you have children in your household?
  • 6. THE AGILE AUDIENCE ENGINE Fluent Platform 6
  • 7. THE AGILE AUDIENCE ENGINE 7 Agile Acquisition Engine Login 1st Party Data Fuels our model Proprietary Platform Audience Extension Addressable TV Consumer Action Customers only pay when users take specific actions, driving accountability and better ROI Conversion DataConversion Data
  • 8. THE AGILE AUDIENCE ENGINE 8 Using Paid Media We Drive Audiences to Our Owned Media Properties
  • 9. THE AGILE AUDIENCE ENGINE Acquire Your Target Audience 9
  • 10. THE AGILE AUDIENCE ENGINE 10 We collect self-declared consumer insights to create highly actionable consumer profiles and custom audiences at scale
  • 11. THE AGILE AUDIENCE ENGINE Highly Targeted Ads are Served Based on Consumer Profiles 11 • 37 years old • New York, NY • Democratic affiliation • Hillary Clinton supporter • Top Issue: Climate Change • Donates to candidates Jane Lewis jane@gmail.com - OR -
  • 12. THE AGILE AUDIENCE ENGINE Highly Targeted Ads are Served Based on Consumer Profiles 12 Jane Lewis jane@gmail.com • 37 years old • New York, NY • Republican affiliation • Donald Trump Supporter • Top issue: Tax Reform • Donates to candidates
  • 13. THE AGILE AUDIENCE ENGINE Highly Targeted Ads are Served Based on Consumer Profiles 13 • 37 years old • New York, NY • Registered voter • Independent • Willing to sign a petition supporting broadband investment Jane Lewis jane@gmail.com
  • 14. THE AGILE AUDIENCE ENGINE Drive Unregistered Voters to State Voter Registration Pages Jane Lewis jane@gmail.com • 37 years old • New York, NY • Affiliated with Democratic party • Recently moved • Not registered to vote • Is looking to register 14
  • 15. THE AGILE AUDIENCE ENGINE 15 Fluent has the ability to re-engage its custom audiences across various media channels... Targeting consumers with the highest propensity to convert Fluent Utilizes a Multi-Touch Strategy to Drive Engagement and Conversions Facebook SMS Native Use highly targeted SMS ads to mobilize your key supporters and drive results • 37 years old • Registered Voter • Republican Jane Lewis jane@gmail.com Utilize Native to drive consumers to take action Increase conversion rates by leveraging Fluent audiences across Facebook Email Increase engagement via the Email channel Hi Jane, don’t forget to tune in for the Presidential Debate tonight at 8pm ET on CNN. Text STOP to Opt-Out
  • 16. THE AGILE AUDIENCE ENGINE Audience Insights 16
  • 17. THE AGILE AUDIENCE ENGINE Audience Insights: Party Affiliation Survey question #1: Which political party are you affiliated with? Monthly Audience Reach 17 Category: Political Party % of Audience Reach Total - 27mm Democrat 35% 9.5mm Republican 26% 7mm Independent 39% 10.5mm 35% of voters surveyed reported they belong to the Democratic party. Independent voters outnumbered Republicans. (39% vs. 26%) 35% 26% 39% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Democrat Republican Independent
  • 18. THE AGILE AUDIENCE ENGINE 18 Yes No 27% 73% Survey question #2: Have you donated to political candidates or causes? Monthly Audience Reach There is an enormous opportunity to engage voters and persuade them to donate. Identifying those who already do, will help drive efficiencies. Category: Political Party % of Audience Reach Total - 27mm Yes 27% 7.3mm No 73% 19.7mm Audience Insights: Propensity to Donate
  • 19. THE AGILE AUDIENCE ENGINE 19 Audience Insights: Top Issues Facing the US per Party Affiliation Healthcare reform Gun violence Income inequality Terrorism Tax reform Democrats Republicans Total 59% 57% 54% 53% 25% 37% 47% 21% 32% 45% 62% 50% 44% 49% 43% Survey question #3: What, in your opinion, are the top issues facing the US right now?
  • 20. THE AGILE AUDIENCE ENGINE 20*Live insights captured from Fluent platform. 26% 20% 14% 11% 9% 9% 6% 5% Patriots Steelers Saints Falcons Eagles Vikings Titans Jaguars Of the 2,119 responses, 551 think the New England Patriots will win the Superbowl. Audience Insights: Super Bowl LII Question: Who do you think will win the 2018 Superbowl?
  • 21. THE AGILE AUDIENCE ENGINE Solutions 21
  • 22. THE AGILE AUDIENCE ENGINE Leverage Fluent’s Massive Database to Activate Your Target Audience 22
  • 23. THE AGILE AUDIENCE ENGINE How it works: SMS 23 Step 1 Leverage the massive Fluent database of fully TCPA-consented and permission given opt-ins to target your desired audience of voters and supporters Step 2 Based on your specified targeting requirements, Fluent will create a custom audience Step 3 This verified, custom audience will then receive highly targeted mobile text ads promoting the desired action in the message
  • 24. THE AGILE AUDIENCE ENGINE 24 There are two formats of text messages available: Stand Alone Conversational 1-800-555-1212
  • 25. THE AGILE AUDIENCE ENGINE How it works: PUSH 25 Step 1 Leverage the massive Fluent database of fully TCPA- consented and permission given opt-ins to target your desired audience of voters and supporters Step 2 Based on your specified targeting requirements, Fluent will create a custom audience Step 4 When clicked, the notification opens a new window with the content promoting the desired action in the push. The notification will be available for the user to view and engage with for up to 2 days. Step 3 This verified, custom audience will then receive notifications on either mobile or web, depending on which platform they used to subscribe
  • 26. THE AGILE AUDIENCE ENGINE Thank you Jeff Pavelcsyk

Editor's Notes

  1. Who is Fluent? In the 2016 election cycle, we worked on over 100 campaigns…
  2. This Trump slide is supposed to be Republican leaning so you can keep the registered voter question as-is and for the ‘party affiliation’ question let’s change the current highlight of Democrat and instead highlight Republican.  For the ‘most important issue’ question, remove ‘gun control’ as an option and add in ‘tax reform’ instead and choose that as the highlighted option.  You can keep the donation question as-is
  3. NUMBERS NEED TO BE ADJUSTED
  4. • Zip code • Age • Gender • Party Affiliation • Ethnicity • Hot topic issues of concern Drive a variety of actions including: • Get out to vote • Attend a rally • Watch a debate • Drive donations • Follow on social media • Drive sign-ups • Recruit Volunteers Reach The Right Audience: