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A GANNETT COMPANY
#localatscale
Engage Shoppers
Through
Unparalleled Social
Amplification
Presented by:
Uloopi Fales
EVP, National
Local Solutions
BLiNQ Media
Jamie Ray
VP of Sales
Shoplocal
May 22, 2013
A GANNETT COMPANY
#localatscale
Engage Shoppers through
Unparalleled Social Amplification
The challenge and the opportunity
Ways to target
How SoLo delivery happens
How to measure impact
Q&A
#localatscale: join the conversation
A GANNETT COMPANY
#localatscale
then now
then now
LOCAL@SCALE
Changing paradigm for engaging with shoppers
A GANNETT COMPANY
#localatscale
Dealing with a more complex path to purchase
AWARENESS FAMILIARITY CONSIDERATION PURCHASE
the path to purchase used to be clear and linear
display ad online
mobile
social
tv ad consult with friends buy in-storemagazine ad
digital has made it exponentially more complex
search
A GANNETT COMPANY
#localatscale
U.S. user data:
active users
195 million monthly
139 million daily
active users
Social as top opportunity for engaging shoppers
Trends to watch
• Mobile monetization
• Facebook ad exchange
• Social gifting/commerce
• Social search
Facebook accounts for 5 out of 6 minutes consumers spend on social networking
Source: Q3 2012 Facebook datat and comScore Media Metrix, U.S., December 2012
Share of Time on Social Networking Sites
Facebook
83%
Tumblr
6%
Pinterest
2%
LinkedIn
1%
Twitter
2%
Other
6%
A GANNETT COMPANY
#localatscale
New paradigm can mean real benefits
4x the reach
of print1
7% of the cost
of print2
10x return on
advertising spend3
1 Calculation based on NAA Circulation Report, 2011
2 Based on pre-print CPM of $80 and digital CPM of $6 average
3 Measured by Nielsen / Datalogix
4 Gartner, US Digital Marketing Spending Report, March 23, 2013
Digital marketing pays for itself –
> 40% of marketers report cost savings from replacing traditional tactics
with digital tactics – and 28% use those savings to reinvest in digital4
A GANNETT COMPANY
#localatscale
Targeting
through Local@Scale
Distribution
Turnkey Social
Activation
Measurement
SoLo
Delivery
National Local
Co-Op
The social amplification and distribution vision
A GANNETT COMPANY
#localatscale
The BLiNQ/Shoplocal Offering
There is currently an evolution of print to digital advertising
promotions, along with an increase of social influence on
consumer buying. Winning in this new reality requires a partner
with expertise along the entire social marketing spectrum.
Our solution offers integrated product data, shopper choice
data and the ability to target effectively. Then we make it easy
to deliver local@scale versioned social advertising. No other
solution enables you to reach and engage the right consumers
with the right products in their local market on Facebook as an
extension to print and digital circular marketing.
A GANNETT COMPANY
#localatscale
Engage Shoppers through
Unparalleled Social Amplification
The challenge and the opportunity
Ways to target
How SoLo delivery happens
How to measure impact
Q&A
#localatscale: join the conversation
A GANNETT COMPANY
#localatscale
Find audiences on Facebook
A GANNETT COMPANY
#localatscale
Target with data enhanced by social sources
1st Party Data
3rd Party Offline Data
Your Customer Data
A GANNETT COMPANY
#localatscale
Deploy predictive modeling
LiFT - Predictive Targeting
Likes & Interests:
Scored by Affinity & Opportunity
A GANNETT COMPANY
#localatscale
Identify the right audiences
Use audience validation to mitigate media waste before your ad spend
uncover audiences more likely to perform
Similarity
Opportunity
Topics and interests
tied to category
Product
Category
Top 500K topics and
interests
• Better targets
• Better performance
• Category topics
• Consumer insights
A GANNETT COMPANY
#localatscale
Uncover topics that resonate most
Scored: Good/Better/Best Topics and Interests
A GANNETT COMPANY
#localatscale
Leverage partner categories
Partner Categories
Third Party – Offline Purchase Behavior
A GANNETT COMPANY
#localatscale
Identify new categories on Facebook
Partner categories enable advertisers to reach users
based on offline behaviors
A GANNETT COMPANY
#localatscale
Create custom audiences
Custom Audience Targeting
Match CRM system emails on
Facebook – create look-a-like
targets off the same database
A GANNETT COMPANY
#localatscale
use your ideal customer… …to find lookalikes and spend-a-likes using social insights
Identify look-a-like audiences
A GANNETT COMPANY
#localatscale
Engage Shoppers through
Unparalleled Social Amplification
The challenge and the opportunity
Ways to target
How SoLo delivery happens
How to measure impact
Q&A
#localatscale
A GANNETT COMPANY
#localatscale
Utilize proactive insight to create relevant offers
Top wisdom of crowd scored products
103
127 176
212382
Which products are trending
with customers at the store
level now?
Which targets are most
responsive to that product?
382
382513
382412
A GANNETT COMPANY
#localatscale
Distribute Local@Scale social advertising
Automated
Platform
Top wisdom of crowd scored products for
automated ad creation
Geo Targeted
Offers
Shoplocal API
Automates complex campaign
planning, launch, management, optim
ization and insights
A GANNETT COMPANY
#localatscale
Mass Increase in Targeted Reach
Facebook complements and amplifies newspaper circulation
Sunday Newspaper CirculationOpportunity
Reach
594,620
Indianapolis Star
272,728
Sunday circulation
Amplify circular reach
A GANNETT COMPANY
#localatscale
Automated Dynamic Offer Distribution: Social Amplification
Inventory Feed
Radius
Targeting
Optimized
Reach
• Store specific offers
• Targeted at the zip code
level
• Based on wisdom of
crowds data
• Historical category
performance
• Leveraging LiFT category
targeting
Easily produce localized versions
API
A GANNETT COMPANY
#localatscale
ADD RIGHT RAIL OR NEWS FEED STATIC AD
Increase engagement with interactive ads
A GANNETT COMPANY
#localatscale
• Local@Scale
• Automated rotation of products
• Mobile messaging
• Enhanced reporting and
optimization
• Click to expand and interact
Increase engagement with dynamic ad units
A GANNETT COMPANY
#localatscale
• Short burst promotion
• Pulse during key shopping
periods
• New product launches
• Seasonal
Offer newsfeed engagement and interaction
A GANNETT COMPANY
#localatscale
Provide additional store support
New Store
Openings
Co-Op Programs Retargeting
A GANNETT COMPANY
#localatscale
Engage Shoppers through
Unparalleled Social Amplification
The challenge and the opportunity
Ways to target
How SoLo delivery happens
How to measure impact
Q&A
#localatscale
A GANNETT COMPANY
#localatscale
ROI is marketers’ top social challenge
Source: Awareness State of Social Media Marketing 2012
Measuring
ROI
Managing and
growing social
presence
Monetizing social
media
Integrating with
lead generation
and sales
Lack of sufficient
resources
57% 44% 34% 34% 33%
% of marketers
A GANNETT COMPANY
#localatscale
Highest FB conversion rates among CPG and retail
Source: Experian Marketing Services, April 2012
Facebook Ad Conversion Rate by Industry
CPG Retail Media Travel Entertainment Auto
A GANNETT COMPANY
#localatscale
Social touchpoints mean higher order size
$280
average order size
with social media
Social media ads along the purchase path drive highest value orders of any digital media
Source: A Guide to Market Leadership in 2012, A ClearSaleing
Online Advertising Study, February 2012
$135
average order size
with digital media
A GANNETT COMPANY
#localatscale
Ability to prove return on ad spend
‘‘One of the main reasons digital
advertising works for brands is that
more than 40% of the campaign ads
include price and promotion
incentives...which have been proven
to lift sales quickly when included in
other media.
‘‘
10x
return
on
spend
- Gian Fulgoni, Chairman of comScore
Source: Measured by Nielsen / Datalogix
A GANNETT COMPANY
#localatscale
Case study: Higher clicks, lower cost
+33%
-30%
increase in
CTR
decrease in
CPC
Fortune 100
retailer switched
to our real
time, automated
platform for a
3.2% rise in in-
store sales
A GANNETT COMPANY
#localatscale
Several options for measurement
Match/Market Test
Loyalty/Tender
Offer Redemption
Control vs. Test Analysis of Store Sales
Example Partners: APT, SymponyIRIGroup
Partner with third-party to leverage Loyalty
& Tender tracking to determine Facebook
Marketing impact on sales
Leverage Facebook Offer ads to drive
In-Store Only Coupon Redemption
A GANNETT COMPANY
#localatscale
Auto-generated, on-demand reporting available
A GANNETT COMPANY
#localatscale
Review today’s takeaways
• Understand the social amplification opportunity
• Identify and precisely target the most receptive
audiences using the latest social approaches
• Fully leverage your content assets in the social domain
• Deliver the right messages at the right place at the
right time along the social landscape
• Attribute in-store sales, ROI and cost savings to social
engagement
A GANNETT COMPANY
#localatscale
What’s next
You will receive an email with the presentation
and a recording of the webinar tomorrow.
To learn more about the trends
and solutions you saw today:
email: info@blinqmedia.com or info@shoplocal.com
on twitter: @blinqmedia or @localatscale
#localatscale

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Engage Shoppers Through Unparalleled Social Amplification

  • 1. A GANNETT COMPANY #localatscale Engage Shoppers Through Unparalleled Social Amplification Presented by: Uloopi Fales EVP, National Local Solutions BLiNQ Media Jamie Ray VP of Sales Shoplocal May 22, 2013
  • 2. A GANNETT COMPANY #localatscale Engage Shoppers through Unparalleled Social Amplification The challenge and the opportunity Ways to target How SoLo delivery happens How to measure impact Q&A #localatscale: join the conversation
  • 3. A GANNETT COMPANY #localatscale then now then now LOCAL@SCALE Changing paradigm for engaging with shoppers
  • 4. A GANNETT COMPANY #localatscale Dealing with a more complex path to purchase AWARENESS FAMILIARITY CONSIDERATION PURCHASE the path to purchase used to be clear and linear display ad online mobile social tv ad consult with friends buy in-storemagazine ad digital has made it exponentially more complex search
  • 5. A GANNETT COMPANY #localatscale U.S. user data: active users 195 million monthly 139 million daily active users Social as top opportunity for engaging shoppers Trends to watch • Mobile monetization • Facebook ad exchange • Social gifting/commerce • Social search Facebook accounts for 5 out of 6 minutes consumers spend on social networking Source: Q3 2012 Facebook datat and comScore Media Metrix, U.S., December 2012 Share of Time on Social Networking Sites Facebook 83% Tumblr 6% Pinterest 2% LinkedIn 1% Twitter 2% Other 6%
  • 6. A GANNETT COMPANY #localatscale New paradigm can mean real benefits 4x the reach of print1 7% of the cost of print2 10x return on advertising spend3 1 Calculation based on NAA Circulation Report, 2011 2 Based on pre-print CPM of $80 and digital CPM of $6 average 3 Measured by Nielsen / Datalogix 4 Gartner, US Digital Marketing Spending Report, March 23, 2013 Digital marketing pays for itself – > 40% of marketers report cost savings from replacing traditional tactics with digital tactics – and 28% use those savings to reinvest in digital4
  • 7. A GANNETT COMPANY #localatscale Targeting through Local@Scale Distribution Turnkey Social Activation Measurement SoLo Delivery National Local Co-Op The social amplification and distribution vision
  • 8. A GANNETT COMPANY #localatscale The BLiNQ/Shoplocal Offering There is currently an evolution of print to digital advertising promotions, along with an increase of social influence on consumer buying. Winning in this new reality requires a partner with expertise along the entire social marketing spectrum. Our solution offers integrated product data, shopper choice data and the ability to target effectively. Then we make it easy to deliver local@scale versioned social advertising. No other solution enables you to reach and engage the right consumers with the right products in their local market on Facebook as an extension to print and digital circular marketing.
  • 9. A GANNETT COMPANY #localatscale Engage Shoppers through Unparalleled Social Amplification The challenge and the opportunity Ways to target How SoLo delivery happens How to measure impact Q&A #localatscale: join the conversation
  • 10. A GANNETT COMPANY #localatscale Find audiences on Facebook
  • 11. A GANNETT COMPANY #localatscale Target with data enhanced by social sources 1st Party Data 3rd Party Offline Data Your Customer Data
  • 12. A GANNETT COMPANY #localatscale Deploy predictive modeling LiFT - Predictive Targeting Likes & Interests: Scored by Affinity & Opportunity
  • 13. A GANNETT COMPANY #localatscale Identify the right audiences Use audience validation to mitigate media waste before your ad spend uncover audiences more likely to perform Similarity Opportunity Topics and interests tied to category Product Category Top 500K topics and interests • Better targets • Better performance • Category topics • Consumer insights
  • 14. A GANNETT COMPANY #localatscale Uncover topics that resonate most Scored: Good/Better/Best Topics and Interests
  • 15. A GANNETT COMPANY #localatscale Leverage partner categories Partner Categories Third Party – Offline Purchase Behavior
  • 16. A GANNETT COMPANY #localatscale Identify new categories on Facebook Partner categories enable advertisers to reach users based on offline behaviors
  • 17. A GANNETT COMPANY #localatscale Create custom audiences Custom Audience Targeting Match CRM system emails on Facebook – create look-a-like targets off the same database
  • 18. A GANNETT COMPANY #localatscale use your ideal customer… …to find lookalikes and spend-a-likes using social insights Identify look-a-like audiences
  • 19. A GANNETT COMPANY #localatscale Engage Shoppers through Unparalleled Social Amplification The challenge and the opportunity Ways to target How SoLo delivery happens How to measure impact Q&A #localatscale
  • 20. A GANNETT COMPANY #localatscale Utilize proactive insight to create relevant offers Top wisdom of crowd scored products 103 127 176 212382 Which products are trending with customers at the store level now? Which targets are most responsive to that product? 382 382513 382412
  • 21. A GANNETT COMPANY #localatscale Distribute Local@Scale social advertising Automated Platform Top wisdom of crowd scored products for automated ad creation Geo Targeted Offers Shoplocal API Automates complex campaign planning, launch, management, optim ization and insights
  • 22. A GANNETT COMPANY #localatscale Mass Increase in Targeted Reach Facebook complements and amplifies newspaper circulation Sunday Newspaper CirculationOpportunity Reach 594,620 Indianapolis Star 272,728 Sunday circulation Amplify circular reach
  • 23. A GANNETT COMPANY #localatscale Automated Dynamic Offer Distribution: Social Amplification Inventory Feed Radius Targeting Optimized Reach • Store specific offers • Targeted at the zip code level • Based on wisdom of crowds data • Historical category performance • Leveraging LiFT category targeting Easily produce localized versions API
  • 24. A GANNETT COMPANY #localatscale ADD RIGHT RAIL OR NEWS FEED STATIC AD Increase engagement with interactive ads
  • 25. A GANNETT COMPANY #localatscale • Local@Scale • Automated rotation of products • Mobile messaging • Enhanced reporting and optimization • Click to expand and interact Increase engagement with dynamic ad units
  • 26. A GANNETT COMPANY #localatscale • Short burst promotion • Pulse during key shopping periods • New product launches • Seasonal Offer newsfeed engagement and interaction
  • 27. A GANNETT COMPANY #localatscale Provide additional store support New Store Openings Co-Op Programs Retargeting
  • 28. A GANNETT COMPANY #localatscale Engage Shoppers through Unparalleled Social Amplification The challenge and the opportunity Ways to target How SoLo delivery happens How to measure impact Q&A #localatscale
  • 29. A GANNETT COMPANY #localatscale ROI is marketers’ top social challenge Source: Awareness State of Social Media Marketing 2012 Measuring ROI Managing and growing social presence Monetizing social media Integrating with lead generation and sales Lack of sufficient resources 57% 44% 34% 34% 33% % of marketers
  • 30. A GANNETT COMPANY #localatscale Highest FB conversion rates among CPG and retail Source: Experian Marketing Services, April 2012 Facebook Ad Conversion Rate by Industry CPG Retail Media Travel Entertainment Auto
  • 31. A GANNETT COMPANY #localatscale Social touchpoints mean higher order size $280 average order size with social media Social media ads along the purchase path drive highest value orders of any digital media Source: A Guide to Market Leadership in 2012, A ClearSaleing Online Advertising Study, February 2012 $135 average order size with digital media
  • 32. A GANNETT COMPANY #localatscale Ability to prove return on ad spend ‘‘One of the main reasons digital advertising works for brands is that more than 40% of the campaign ads include price and promotion incentives...which have been proven to lift sales quickly when included in other media. ‘‘ 10x return on spend - Gian Fulgoni, Chairman of comScore Source: Measured by Nielsen / Datalogix
  • 33. A GANNETT COMPANY #localatscale Case study: Higher clicks, lower cost +33% -30% increase in CTR decrease in CPC Fortune 100 retailer switched to our real time, automated platform for a 3.2% rise in in- store sales
  • 34. A GANNETT COMPANY #localatscale Several options for measurement Match/Market Test Loyalty/Tender Offer Redemption Control vs. Test Analysis of Store Sales Example Partners: APT, SymponyIRIGroup Partner with third-party to leverage Loyalty & Tender tracking to determine Facebook Marketing impact on sales Leverage Facebook Offer ads to drive In-Store Only Coupon Redemption
  • 35. A GANNETT COMPANY #localatscale Auto-generated, on-demand reporting available
  • 36. A GANNETT COMPANY #localatscale Review today’s takeaways • Understand the social amplification opportunity • Identify and precisely target the most receptive audiences using the latest social approaches • Fully leverage your content assets in the social domain • Deliver the right messages at the right place at the right time along the social landscape • Attribute in-store sales, ROI and cost savings to social engagement
  • 37. A GANNETT COMPANY #localatscale What’s next You will receive an email with the presentation and a recording of the webinar tomorrow. To learn more about the trends and solutions you saw today: email: info@blinqmedia.com or info@shoplocal.com on twitter: @blinqmedia or @localatscale #localatscale