KLM faced problems with over 70% of its software deployments using its previous deployment system, which had limited functionality. KLM implemented Deployit to automate its Java application deployment process from development to production. Deployit enabled KLM to speed up deployments, eliminate errors, and gain full visibility and control of its middleware environment. It also helped KLM shorten project turnaround times and reduce costs.

1. Deployit KLM/AIR FRANCE SPEEDS UP
JAVA APPLICATION DEPLOYMENT
WITH XEBIALABS’ DEPLOYIT
For KLM, Internet technology plays a crucial role in internal processes
as well as communication with its customers. Passengers buy tickets and
choose their seats online, and pilots use web applications to access weather
forecasts and to file their flight plans. KLM’s WebF@rm Projects and
WebF@rm Operations teams continually develop web applications
to support these processes.
Ronald Bosch is responsible for the project team in
The challenge
At KLM, the WebSystems the WebSystems department. “With Deployit,
department typically works on 35
“We typically work on about 35 different we can automate
different projects simultaneously,
with a total of around 200 Java EE projects simultaneously, with a total of around the entire
application deployments per week.
200 Java EE application deployments per week.
KLM faced problems and errors in deployment process
over 70% of its software deploy- Test deployments, integration tests, user tests
ments. The deployment system from development
and acceptance tests play an instrumental role
used had limited functionality, and
was inflexible and sensitive to
to production.”
errors. The WebSystems
in managing this deployment process.” In many
department’s challenge was to cases, the weak spot in the development process
increase the level of service while
reducing costs. concerns the transition of developed code from one phase to another.
“This is something that has affected us too,” says Bosch.
The solution
KLM chose Deployit, XebiaLabs’ Bosch continues: “When I joined KLM, we were facing problems and errors in
intelligent Deployment Auto-
over 70% of all software deployments. The development and deployment teams
mation application for development
and operations teams. Deployit used an in-house automated software development environment that had limited
enables automation and stream-
lining of Java deployments in functionality. This still required a lot of manpower, which was not only inefficient
middleware environments such as but also subject to errors. We clearly needed a more powerful system to help us
IBM WebSphere, BEA Weblogic
and JBoss. With Deployit, KLM reduce repetitive work, boost productivity and improve quality.”
was able to automate the
deployment process end to end.
Automating Java deployment in a datacenter environment
KLM chose Deployit, a deployment lifecycle management application developed by
Benefits
Deployit has enabled KLM to XebiaLabs. Deployit enables automation and streamlining of Java deployments in
speed up its deployments and middleware environments such as IBM WebSphere, BEA Weblogic and JBoss. The
eliminate configuration errors
while keeping a total overview and solution allows developers and system administrators to prepare their code for
control of its middleware
deployment with only a few mouse clicks.
environment. The quality and
predictability of the deployment
process has increased. KLM has
also shortened the turnaround Bosch on Deployit: “Normally, deploying an application in the target environment
time of its projects, achieving a is a highly administrative activity. Although scripts can be used to help simplify the
savings of up to 150 hours per
project. The payback period for work, the process remains sensitive to errors, needs constant updating and requires
the Deployit investment was less
than a year.
very specific expertise.
With Deployit we were able to automate the deployment process end to end.
klant_case_KLM.indd 1 01-10-2009 18:03:01

2. It has made us less reliant on specialists because
About KLM
KLM Royal Dutch Airlines is deployments can be performed easily by developers
a worldwide airline company
and system administrators.” “With Deployit,
based in the Netherlands.
It comprises the core of the we deliver
KLM Group, which also includes
KLM Cityhopper, transavia.com Benefits better results
and Martinair. KLM works very The ability for developers to support around 200 with
closely with Air France within the
AIR FRANCE KLM Group, which Java deployments a week in a “self service” model fewer people.”
was formed by the merger of the
two companies in 2004. The AIR
has clear benefits for KLM, according to Bosch.
FRANCE KLM Group is Europe’s “We must be able to deploy the EAR files for a
leading airline group.
project as well as configure other middleware systems such as web servers, security
proxies and XML firewalls. For us, the ability to do this across different products in
About XebiaLabs an integrated manner is a huge advantage.”
XebiaLabs bridges the gap
between development and
operation departments. Another benefit is a shorter turnaround time. By eliminating the waiting time caused
Deployit, XebiaLabs’ Deployment
Lifecycle Management solution, by errors during deployment, KLM has been able to shorten the turnaround time
allows operation departments for major projects by several weeks. An analysis by KLM showed direct savings of
to manage their middleware
environment and predictably 25 hours for smaller projects and up to 150 hours for larger projects. The payback
execute en automate their Java
application deployments. Deployit period for the investment in Deployit was less than a year.
offers great benefits to ustomers, Bosch concludes: “Deployments can be repeated more readily in other
like faster time to market for
mission critical applications, environments and people can be exchanged more easily, which boosts efficiency.
improved cooperation between
Deployers do not have to spend as much time on
development and operations
teams, cost reductions and administrative tasks and can focus more on the “Deployit
improved overall quality.
interesting aspects of their job. On top of that, we enables KLM
XebiaLabs is an international are now able to make better use of our expensive
company, headquartered in the to better manage
acceptance test systems. With Deployit, we focus
Netherlands, with development
and sales offices in India and
Java application
more on developing advanced online functions for
France. For more information, deployments in a
please visit www.xebialabs.com. our internal and external customers.”
Service Oriented-
Architecture.”
XebiaLabs B.V., Utrechtseweg 49, 1213 TL Hilversum, The Netherlands, www.xebialabs.com, P +31 (0)35-6729067, F +31 (0)35-5381922.
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