1. Kimberly Parker
5912 Mantalcino Dr
Round Rock, TX 78665 US
Phone: +1 804-481-6571
parkk1@yahoo.com
EmploymentHistory
Office Assistant
SSI
July 2016-Jan 2017
 Greetedarrivingvisitors
 Answeredandtransferred callstorelevantpersons
 Took telephonicmessagesanddistributedthem
 Receivedincomingmail andpreparedoutgoingmail
 Faxed
 Fileddocuments
 Scanned
 Photocopied
 Sentemails andmaintainedcorrespondence
 Handledpettycash
 Practicednumerical skills
 Maintainedcustomerdocumentsandinvoices
 Helpedmaintaingoodworkingconditionof office equipment
 Keptoffice neatandtidy
 Kepttrack of office supplies
 Typedreports,documentsandletters
Medical ClaimsExaminer
May, 2015 — July2016
 Experiencedskillsinusingwordprocessing,database,andothersoftware applications
 Possessthe abilitytoworkindependentlyandunderstressful situationsanddeadlines
 Reviewforthe appropriate diagnosticandprocedural codingforall submittedHealthCare
Financing
 Administration(HCFA)-1500and Universal Billing(UB) 1450 claimform
 Performauditsof codedmedical recordsthathave beenprocessed
 Prepare medical claimsforpaymentsandvalidatethe appropriate claimsadjustmentstoresolve
paymentdiscrepancies
 Classifyandreportthe claimas needingadditionalregistrationand/orinsuranceinformation
 Trainedandskilledatutilizingmedical terminology
 Complete procedural processingof standardizedclaimsforvariousandmultiple typesof
medical expenses

2.  Skilledatcommunicatingeffectivelybothorallyandinwritingwithinternal andexternal
customers
 Updatedpatientaccountsand informationonadailybasis
 Handledandprocessedconfidential patientinformation
 7 yearsof office experience
 Identifiedandresolvedsystemandaccountissues
 Enteredinformationintocomputerdatabases
 Operatedoffice equipmentsuchascopiersandfax machines
 Lookedupinformationwithcomputerprograms.
Store Manager
June,2011 — May, 2015 (3 years 11 months)
 Directedandsupervisedemployeesengagedinsales,inventory-takingandreconcilingcash
receipts
 Contributedtomerchandisingideasatteamsale meetings
 Workedcloselywiththe districtmanagertoformulate andbuildthe store brand
 Addressed andcorrectedsalesstaff communicationissuesinatactful andeffectivemanner
 Analyzedmarketinginformationandtranslateditintostrategicplans
 Trainedstaff to deliveroutstandingcustomerservice
 Wrote order supplyrequeststoreplenishmerchandise
 Maintaineddailyrecordof all transactions
 Trainedall newmanagersonstore proceduresandpolicies
 Completedweeklyschedulesaccordingtopayroll policies
 Determinedstaff promotionsanddemotions,andterminatedemployeeswhennecessary
 Directedand supervisedemployeesengagedinsales,inventory-takingandreconcilingcash
receipts
 Reorganizedthe salesfloortomeetcompanydemands
 Stockedandrestockedinventorywhenshipmentswere received
 Addressedcustomerinquiriesandresolvedcomplaints
 Reconciledpaymentreceiptsandbankdeposits
 Maintainedcashaccountability
 Implementspoliciesandprocedures
 Upheldstocklevelsandproperpricingformultiple productlines
 Authorizedpaymentof invoicesandreturnof merchandise
 Ran weeklyandmonthly strategyreportstoanalyze businesstrendsandmake
recommendations
 Managed vendorchargebacksandfollow up
 Trackedshippingandweeklyandmonthlyfallout.
Store ReceivingSpecialist
May, 2008 — October,2011 (3 years 5 months)

3.  Conductedmarketresearchtodetermine appropriate pricing
 Leddepartmentmeetingstobuildteamcohesivenessandcoordinate projects
 Collectedoperationsdataandcreatedspreadsheetsdetailingtrends
 Organizedandprioritizedprojects
 Researchedmarkettrends
 Monitoredweekly,monthlyandquarterlyachievementgoals
 Determinedrecurringbusinessneedsandmaintainednecessaryinventorylevels
 Workedwithshipmentcompaniestomanage distribution
 Reviewedpurchasesforfraudulentactivities
 Answeredincomingtelephone callswithprofessional andknowledgeableresponses
 Createdattractive displays
 Providedexpertproductandservice information
 Maintainedup-to-dateknowledge of customerbuyinghabits.
Receptionist
May, 2004 — April,2008 (3 years 11 months)
 Managed the receptionistarea,includinggreetingvisitorsandrespondingtotelephone andin-
personrequestsforinformation
 Designedelectronicfile systemsandmaintainedelectronicandpaperfiles
 Servedascentral pointof contact for all outside vendorsneedingtogainaccessto the building
 Dispersedincomingmail tocorrectrecipientsthroughoutthe office
 Made copies,sentfaxesandhandledall incomingandoutgoingcorrespondence
 Facilitatedworkingrelationshipswithco-tenantsandbuildingmanagement
 Organizedfiles,developedspreadsheets,faxedreportsandscanneddocuments.
Automated LogisticsSpecialist
February, 2005 — May, 2006 (1 year 3 months)
 Monitoredthe dailyactivitiesof anexcessof 30 customersupportteams
 Studiednewproductsinordertoprovide detailedknowledge
 Retrievedrequestedfilesanddeliveredtoappropriate personnel
 Operatedoffice equipmentsuchascopiersandfax machines
 Enteredinformationintocomputerdatabases
 Updateddailylogsfortrackingfile movements
 Reviewedfilestocheckforcomplete andaccurate information
 Destroyedfilesandmaterialsuponrequest
 Lookedupinformationwithcomputerprograms
 Contactedstaff andcustomersto retrieve files.
Automated LogisticsSpecialist
March, 1990 — March, 1996 (6 years) Nov, 1999 –Nov 2002

4.  Supervisedandperformedmanagementorwarehouse functionstomaintainequipmentrecords
and parts
 Establishedandmaintainedautomatedandmanual accountingrecordsandpostedreceipts
 Maintainedstockcountsand accountingprocedures
 Followedproceduresforshipping,receiving,storingandissuingstock
 Managed proceduresforhandlingmedical andfoodsupplies
 Filled anddistributedorders
 Providedmaterial handlingandmovement
 Processedoutputfromcataloginquiryprogram
 Providedstockreplenishment
 Preparedreportsonlaborand equipment,available storage space
 Relocatedmaterial andwarehouserefusal
 Plannedandcoordinatedsubsistence supplyactivity
 Packagedmaterial
 Recommended deletionsandadditionstoauthorizedstorage list
 Maintainedaccountingrecordsof property
 Reviewedrequestsformajorandcontrolleditems
 Reconciledactivityrecordsformonthly,quarterlyreportingandstatusreviews
Education
Barton CountyCommunityCollege:AA Degree,
Degree date:2005