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Key findings from Econsultancy's research into the Tension in B2B Customer Experience Management

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Econsultancy
Econsultancy

This presentation gives a snapshot of the findings from the Econsultancy/SAP Hybris research into The Tension in B2B Customer Experience Management. The report explores the extent to which B2B organisations address the challenge of improving the customer experience and how well equipped they are for the omnichannel future. The full report can be downloaded here: bit.ly/2blomOA

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The Tension in B2B Customer Experience Management In association with SAP Hybris, May 2016
Visit us at http://www.econsultancy.com London | New York | Singapore To find out more about Subscription | Training | Events For APAC enquiries, email us at apac@econsultancy.com or call us at +65 6653 1911

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Key findings from Econsultancy's research into the Tension in B2B Customer Experience Management