Kensington builds wafer handling robots and precision motion control stages then supports them with exceptional service for a lifetime of productivity. The wafer handling robots and precision motion control stage Spares & Repairs programs are designed to help you maximize operating life.

1. Kensington Wafer
Stage Repairs &
Services

2. About us
Kensington Laboratories products can be
found in every market where precision
movement or placement of a substrate is
required. These markets may be mature with
long histories such as Semiconductor Capital
Equipment & Semiconductor Wafer
Processing or emerging markets like Additive
Manufacturing, 3-D printing, and Laser Micro-
Machining.

3. Kensington maintains a complete library of
documentation to support customers for the
long life expectancy of its products. Copies of
the documents are available to support
customers and their continued optimal use of
robots and stages.

4. Available Documents
O Product Operations
Manuals
O Kensington Robot –
MultiLink Wafer Handling
Robot
O Kensington Robot – WFH,
Wafer Handler Robot
O Kensington 6000; 8500
stages
O ADO 300 mm FOUP Load
Port
O Newport PM500 stages
O Training Courses
O Procedures
O Product Tuning
O Field Replacement
O Packing for shipment
O Maintenance procedures
and schedules
O Applications Notes
O Product Bulletins
O Upgrade & Enhancement
Availability: Kensington
Robots, Kensington Stages,
Newport PM500 Stages,
ADO Foup Load Port

5. Kensington-certified parts
& repairs
Kensington and its certified partners are the
only source for genuine, newly
manufactured, certified and current revision
parts and repairs using these parts for wafer
handler robots, multilink robots, and stages.
Beware of third parties not using Kensington
Certified parts for repairs, since their parts
may not be new, not built and tested to
Kensington standards, or not of
Kensington’s design.

6. Upgrade Hardware, Software & Firmware
Retired Kensington products can be refurbished,
using current components designed for
backwards compatibility. Retired electronics can
be upgraded to current versions of the electronic
components or system, enabling additional
productive life for previously mothballed or
retired assets.
Avoid Obsolescence

7. Available Support Levels
O Initial problem definition, e-mail and phone
O Detailed problem resolution, phone and
on-site – Fee based
O Contract phone support – Fee based
O Contract on-site support – Fee based

8. Global Support For Fast
Problem Resolution
Kensington maintains a global group of
certified partners which have Kensington
Certified parts available, that support
Kensington Robots, Kensington Stages and
Newport PM500 Stages; for immediate
shipment as well as local direct support
services. Contact Kensington to be directed to
a local certified support partner.

9. CONTACT US
Sales – Kensington Robots
& Stages, Newport PM500
Stages, Spare Parts
sales@kensingtonlabs.com
Service - Kensington robot
and stage repairs, Newport
PM500 stage repairs
service@kensingtonlabs.com
Kensington Laboratories, LLC
6200 Village Parkway
Dublin , CA 94568
Phone: 510.324.0126
Fax: 510.324.0130
www.kensingtonlabs.com
Our Toll Free Number 1-888-977-7800