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EILEEN MCDONALD
P.OBox 155, Colliers,NLA0A 2Ro | 709-743-7616| eileenmcdonald34@gmail.com
EXPERIENCE
April - August 2016 Independent Fish Harvesters
Laborer
CookRoom Attendant
Feb2012- Apr2016 Tirecraft
Service Advisor
Invoicing,partsinventory,customerservice,bookingappointments,balancing
dailysales,creatingandcompletingworkorders,quotingcustomersforrepairs,
Assigningworktocorrecttechnician
June 2008-May 2011 Woodward Motors
Service Advisor
Invoicing,partsinventory,customerservice,bookingappointments,balancing
dailysales,creatingandcompletingworkorders,quotingcustomersforrepairs,
Assigningworktocorrecttechnician
Sept2007-June 2008 Quorum Information Services
FixedOperationSupportSpecialist
Provide Software supporttoGM dealershipsacrossCanadaand the US.
Frontline supportforXsellerator programfordealerships.Creatingand
completingtroubleticketsforcustomers.Diagnosingandtroubleshootingany
clientissues.
April 2003-March 2007 Cabot Ford Lincoln Sales
Service Advisor
Invoicing,partsinventory,customerservice,bookingappointments,balancing
dailysales,creatingandcompletingworkorders,quotingcustomersforrepairs,
Assigningworktocorrecttechnician
EDUCATION
1990-1991 Cabot Institute
ComputerApplicationOperations
1984-1985 Keyin College
Secretarial Studies
REFERENCES
Valerie Wade
Automotive Appraiser
CollisionExperts
726-4227
Andrea Ghaney
BodyShop Manager
AvalonFord
745-7500

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Experienced Service Advisor Resume

  • 1. EILEEN MCDONALD P.OBox 155, Colliers,NLA0A 2Ro | 709-743-7616| eileenmcdonald34@gmail.com EXPERIENCE April - August 2016 Independent Fish Harvesters Laborer CookRoom Attendant Feb2012- Apr2016 Tirecraft Service Advisor Invoicing,partsinventory,customerservice,bookingappointments,balancing dailysales,creatingandcompletingworkorders,quotingcustomersforrepairs, Assigningworktocorrecttechnician June 2008-May 2011 Woodward Motors Service Advisor Invoicing,partsinventory,customerservice,bookingappointments,balancing dailysales,creatingandcompletingworkorders,quotingcustomersforrepairs, Assigningworktocorrecttechnician Sept2007-June 2008 Quorum Information Services FixedOperationSupportSpecialist Provide Software supporttoGM dealershipsacrossCanadaand the US. Frontline supportforXsellerator programfordealerships.Creatingand completingtroubleticketsforcustomers.Diagnosingandtroubleshootingany clientissues. April 2003-March 2007 Cabot Ford Lincoln Sales Service Advisor Invoicing,partsinventory,customerservice,bookingappointments,balancing dailysales,creatingandcompletingworkorders,quotingcustomersforrepairs, Assigningworktocorrecttechnician
  • 2. EDUCATION 1990-1991 Cabot Institute ComputerApplicationOperations 1984-1985 Keyin College Secretarial Studies REFERENCES Valerie Wade Automotive Appraiser CollisionExperts 726-4227 Andrea Ghaney BodyShop Manager AvalonFord 745-7500