1. Kelly Nestell
1804 E Troy St
Ferndale, MI 48220
602.819.4108
kelly.nestell@yahoo.com
Bringingmore than twenty years of extensiveexperiencein property
management, delinquency, customer service, sales, site operations and
team leadership.
EXPERTISE:
● Operations
● Asset Management & Growth
● Account Reconciliations
● Resident Retention
● Expense Control
● Marketing & Advertising
● Team Development
EXPERIENCE
ROCO Real Estate, Farmbrooke Manor Apartment Homes - Property Manager
May 2016 - PRESENT
● Utilizing prior management experience with distressed
community, established relationship with local law enforcement
& bringing on security company
● Resolve resident issues and concerns
● Decreased delinquency
● Enhanced curb appeal
● Increased resident retention
● Monitor and maintain all advertising and social media

2. Aspen Square Management, The Crossing at Auburn Hills- Property Manager
September 2013 - May 2016
● Took over community while under Tax Credit status and increase
occupancy from 75% to 98% with 100% leased
● Oversaw the transition from Tax Credit to Conventional status
along with property and clubhouse renovations
● Increased net rent from $594/door to $863/door
● Decreased delinquency from 46% to 2%
● Monitored and responded to all social media reviews
● Oversaw and implemented all advertising
Republic Services National Accounts, - Implementation Project Specialist
June 2010- September 2013
● Promoted from Implementation Coordinator to Implementation
Project Specialist within 10 months of hire
● Analyze, develop, monitor and maintain exhibits ranging from small to large National
Accounts with up to 9,000 service locations for one customer, based on individual
service level requirement from multiple sources to identify variances and needs of the
customer
● Key communicator between internal and external customers to facilitate a seamless
implementation with new accounts. This was an integral part of the onboarding
process to avoid service interruption to the customer
● Assist in developing new queries to safeguard the accuracy and integrity of the data
for the team
PRIOR PROPERTY MANAGEMENT EXPERIENCE (1999 - 2009)
● Bluerock Management, North Park Communities, Property Manager
December 2008- July 2009
● Bluerock Management, Auburn Ridge, Property Manager
August 2007 - December 2008
● Group FIve Management, Pebble Creek Apartment, Property Manager
April 2006 - August 2007

3. ● Archon Residential, North Park Communities, Accounting Manager
June 1999 - October 2004