1. MaryBernard
9210 Silver Tip Spring, TX 77379 | 832-857-4664 | marybernard20000@yahoo.com https://www.linkedin.com/in/marybernard2000
Results-focused Residential Management Professional who designs, develops and
implements forward-thinking, goal-oriented processes to achieve continued productivity
and global sustainability. Strong interpersonal skills allowing successful interface among
leaders, project teams, clients and the community to resolve conflict and achieve corporate
objectives. Strong commitment and excellent leadership skills; eager to integrate a
successful team within an established team-based environment.
PROFILE OF QUALIFICATIONS
Yardi Voyager ⦁ Skyline ⦁ Rent Roll ⦁ One Site ⦁ Safe Rent ⦁ Call Source ⦁ Level One ⦁ Blue Moon
Resident Data ⦁ First Advantage ⦁ Grace Hill ⦁ Advanced MS Office ⦁ Word ⦁ Power Point ⦁ Excel ⦁ Project
PROFESSIONAL SYNOPSIS
COMMUNITY DIRECTOR | LANDMARK OF MAGNOLIA & LANDMARK WOODLANDS | MAY 2010-JUNE 2014
360 Unit Property – 336 Unit Property
Successful completion of a new lease-up community
Promoted from stable community to New Lease-up community
Set Community Record for the fast lease-up in Landmark History within 10 months
Achieving and maintaining occupancy goal of 94%- 98%
Achieved weekly & monthly goals
Punch list, building acceptance and warranty walks
Develop and maintaining monthly budget and controllable expenses
Coding weekly AP batches, Payroll Processing
Mangers weekly & monthly reporting
Marketing and Advertising
Highest Ranked Manger for the most leases
Increased revenue goals by $25k and higher
Resident Retention & Event Planning
2. Page 2
COMMUNITY DIRECTOR | STONELEIGH CYPRESS STATION – WOODMARK/NOI CAPITAL | JUNE 2008-MAY 2010
228 Unit Property
Successful completion of a new lease-up community
Set Community Record for the fastest lease-up in Woodmark History within 9 months
Achieving and maintaining an occupancy goal of 94%- 98%
Punch list, building acceptance and warranty walks
Responsible for monitoring and requesting re-classes and accruals
Develop and maintain monthly budget and controllable expenses
Coding and entering weekly AP batches
Resident Retention & Event Planning
Maintained low turnover
COMMUNITY DIRECTOR | THE PALMS ON ROLLING CREEK – CENTRA ASSET PARTNERS | MAY 2005-MAY 2008
180 Unit Property
Promoted from Assistant to Community Director within 2 weeks
Successful completion of a $1.3 MM rehab from 2005 to 2007
General management of property, staff and resources
Monthly rehab/capital reimbursements
Develop and maintain monthly budget and controllable expenses
Manager narrative budget recaps, quarterly reporting
Maintain low turnover
ASSISTANT COMMUNITY DIRECTOR | WOODTRAIL APARTMENTS/UNITED DOMINION | AUGUST 1999-MAY 2005
304 Unit Property
Promoted from Leasing Agent to Assistant Community Director within 1YR
Responsible for evictions, bank deposits, pre-billing/auto-billing
Monthly collections, closeouts and dispositions
Management of maintenance and make-ready staff
Maintained a 97% or higher audit average
Accounting for traffic, closing ratios 95% and resident retention
Answering phones, generating work orders, marketing and clerical duties
Responsible for attracting and leasing to prospective tenants
Named “United Dominion Leasing Agent of the Year 2001” Won trip to Las Vegas
References available on request.