Clinical Governance[1]
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1) The organization made progress in 2008/09 by starting local reporting on quality and governance issues but faced challenges around consistency of information. 2) In 2009/10, they aimed to continue improving risk management, evidence-based practices, and outcome measurement across services, while addressing challenges around clinical governance models and staff time allocation. 3) A new integrated risk register system was being introduced that was hoped to provide more dynamic reporting to better inform quality improvement efforts.
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Introduction:
Hildegard Peplau developed the interpersonal relations theory, one of the early nursing theories focused on the nurse-patient relationship. Peplau's theory outlines four phases of the nurse-patient relationship: orientation, identification, exploitation, and resolution. This theory provides a useful framework for examining how nurses can support patients through the transition to electronic health records (EHRs).
Orientation Phase:
When EHRs are first implemented, both nurses and patients will be in the orientation phase. Nurses will need training on the new system while patients may feel confused or anxious about the changes in documentation. It
ppt on Quality assuranse
Quality assurance is a system to monitor outcomes of nursing care and activities to ensure they meet established standards. It involves setting standards, assessing actual performance, planning improvements, and taking corrective actions. Quality assurance is important to improve patient care quality, decrease costs, and meet professional, legal and social responsibilities. It requires establishing criteria and evaluating care structures, processes and outcomes. Nurses play a key role by developing quality assurance programs, implementing standards, monitoring performance, and evaluating changes to continually improve nursing services.
Conor O'Byrne - Rigney Dolphin
Rigney Dolphin is an Irish BPO company that established a Connected Health division in 2009. It operates telehealth and remote patient monitoring programs using nurses based in Waterford. The document discusses Rigney Dolphin's role in the healthcare ecosystem, partnerships with organizations like Cleveland Clinic, challenges in the sector around business models and funding, and components of successful telehealth solutions. It emphasizes the importance of collaborations, engaging clinicians, and understanding how large healthcare providers operate in order to deliver effective remote care programs.
Helen Burstin, MD
This document summarizes a presentation given by Helen Burstin on quality measurement, past and future. Some key points include:
- NQF leads consensus-based standard setting to improve healthcare quality through measurement. It convenes stakeholders to reach agreement on complex issues.
- Recent legislation has increasingly tied payment to quality measurement to encourage value-based care. The MACRA law establishes two paths for physicians, one based on quality metrics and one through alternative payment models.
- Measurement is evolving to better assess outcomes, reduce disparities, and capture value by linking cost and quality. Challenges include measurement gaps, unintended consequences, risk adjustment, and advancing electronic capture of data.
- There is a need
Academic Helathcare - Business Intelligence Tool
Overview of approach to creating a unified web portal where faculty and staff can access all information relevant to clinical activity, clinical quality metrics, grants administration, HR, and financial performance.
Request Info doc_072916
This document provides a summary of Carolyn Isaacson's background and experience. She has over 23 years of experience in healthcare, including leadership roles as Director of Nursing and Manager of Clinical Services. Currently, she is the Director of Quality and Compliance Management at Altus ACE, where she is building the infrastructure for quality and compliance. Previously she held national roles at UnitedHealthcare managing clinical adherence programs. She has extensive experience in quality monitoring, ensuring regulatory compliance, and training and developing staff.
Data management (1)
The document discusses various methods for collecting and analyzing data to inform quality improvement projects. It describes process mapping to analyze current processes, brainstorming to generate ideas, surveys to understand stakeholder perspectives, audits to measure performance against standards, and cause and effect diagrams to identify root causes of problems. The goal of using these techniques is to thoroughly diagnose issues to identify opportunities for improving processes and outcomes.
Quality assurance in nursing
This document discusses quality assurance in healthcare. It defines key terms like quality, quality control, and quality care. It describes Donabedian's model of quality assurance which examines structure, process and outcomes of care. It also discusses Lang's 8-stage model and the Dynamic Standard Setting System model. The document outlines the quality assurance cycle of planning, setting standards, monitoring, identifying problems, developing solutions, and evaluating improvements. It examines factors that can influence quality assurance like resources, personnel, legislation and public expectations.
NTI2010 Increasing Quality And Safety
The document discusses seven leadership leverage points for increasing quality and safety in healthcare organizations proposed by the Institute for Healthcare Improvement (IHI). The leverage points are: 1) establish system-level aims and oversight at the governance level, 2) develop an executable strategy to achieve aims, 3) channel leadership attention to system improvement, 4) include patients and families on improvement teams, 5) engage chief financial officers to champion quality, 6) engage physicians in improvement efforts, and 7) build improvement capability. Implementing these leverage points can help organizations successfully achieve sustained quality and safety gains through strategic planning and leadership commitment.
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- 1. Clinical Governance Progress in 2008/09 & Objectives for 2009/10