KazooCon 2014 - Control Cellular Service via APIs
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2600hz engineer Chris Cole demos the advanced functionality of our API. Currently there are tons of callflow options that include ring a device, ring a user, manual presence, pivot, etc. Chris explores this functionality in his live demo.
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KazooCon 2014 - Control Cellular Service via APIs
- 1. PRESENTED BY: Chris Cole Control Cellular Service via APIs
- 2. APIs ! Overlaying VoIP Numbers #kazoocon14 SOC Codes, SOC Codes, SOC Codes! Last Year We Launched a Beta of 2600hz Mobile
- 3. #kazoocon14 2600hz Mobile The good news is, we’re closer then ever to turning this into a standard product: We have customers using our UI to activate phones regularly now We are releasing our API documentation allowing you to control Cell Service from your own webpage! We have a revised UI in the works providing complete functionality We’re also simplifying our business model more Everyone is going to get wholesale pricing Everyone will pay for only what they use + a base fee Discounts require minimums
- 4. #kazoocon14 2600hz Mobile Available APIs: Device Management GET /device/{esn}/validate GET /device/{esn}/subscription POST /device/{esn}/activate POST /device/{esn}/deactivate Subscription Management GET /subscription/{mdn}/info GET /subscription/{mdn}/usage_detail POST /subscription/{mdn}/suspend POST /subscription/{mdn}/restore POST /subscription/{mdn}/cancel POST /subscription/{mdn}/refresh POST /subscription/{mdn}/change_plan POST /subscription/{mdn}/add_feature POST /subscription/{mdn}/remove_feature POST /subscription/{mdn}/swap_device POST /subscription/{mdn}/configure Port Management GET /port GET /port/{mdn}/prevalidate POST /port/{mdn}/port_in POST /port/{mdn}/modify POST /port/{mdn}/swap_in POST /port/{mdn}/cancel http://top.k.zswitch.net/v1/accounts/{accountID}/ Misc. Functions GET /coverage mdn = Mobile Directory Number esn = Electronic Serial Number
- 5. #kazoocon14 2600hz Mobile Terminology Term Meaning Example ESN Electronic Serial Number Uniquely Identifies a Device DEC: 256691416400086800 HEX: 99000074015310 IMEI International Mobile Station Equipment 99 000074 015310 3 MDN Mobile Device Number Uniquely Identifies a Subscription 5551234242 ICC ID Integrated Circuit Card ID Uniquely Identifies a SIM Card 89011200000001079564 MSL Master Subsidy Lock Used for Provision, Carrier Wipe and other restricted features 929374 CSA Communications Service Area DENDEN303
- 6. #kazoocon14 2600hz Mobile Provisioning Step Meaning 1. Carrier Wipe Removes carrier-specific data from the device, Required if previously associated with a different number Usually triggered by *#*#72786#*#* or ##72786## 2. System Update Retrieves the latest software / operating system for the device 3. Profile Update Updates the device’s network access information, resynchronizing it with the network. 4. PRL Update Updates the preferred roaming list, optimizing your cellular connections when roaming. These Over-The-Air updates require a cellular connection Newer LTE devices support updating over WIFI
- 7. #kazoocon14 2600hz Mobile Cellular Features Voice Blocking One-Way Call Blocking Data Throttling Tethering MMS SMS Blocking SMS Originate Blocking SMS Terminate Blocking LTE WIMAX SIP International Dialing
- 8. #kazoocon14 Let’s have some fun with the 2600hz Mobile APIs!
- 9. #kazoocon14 Let’s perform an activation with the 2600hz Mobile App!
Editor's Notes
- My name is Chris, I’m the lead mobile engineer, and today I’ll be talking about how you can control Cellular Service via our APIs Sean and Ricky just finished talking about the Kazoo’s APIs, our keys to the castle It’s easy to be overwhelmed with all of those keys Looking at our UI, we offer a huge amount of features – and our UI doesn’t even cover them all! As an example, we have tons of callflow options… Ring a device, ring a user, manual presence, pivot, Sometimes less is more,
- We are really excited about what we do. Last year, we were accepted as participants in TechCrunch Startup Battlefield competition This was around the time that we finalized our deal with Sprint, and we were eager to tell the world Shortly after the announcement, we held Kazoocon, and we were extremely excited to share that with you Many of you probably even left with working 2600hz Mobile phones A year later, we are still in Beta
- Stolen,'Device In Use','Fraudulent', 'Not In Database', 'Owner', 'Pre-Paid', Previously Activated with other MVNO
- ESN What’s an MSL? Master Subsidy Lock Designed initially to prevent a phone from being used with another carrier Also prevented phones from having their technical data reprogrammed Has really become unimportant as most settings are now controlled on the cell tower side There are exceptions For example, something called “Class Of Service” still exists in some networks. In busy areas, it defines what priority your phone gets as opposed to others. Idea was that EMS & Police could have a higher class of service, call is more likely to go through on a congested network In reality, most large metropolitan areas now have their own, private, cellular and/or radio networks (more foolproof then sharing) Long story short: MSL is just a lock to prevent you from doing stupid things with your phone at this point You have to know it as a reseller, cause you need some of those functions i.e. reprogram / reset / reprovision
- While the exact steps to provision cell phones vary from brand to brand and model to model, in general these 4 things must happen When you “activate” a cell phone in the GUI, that’s only half the story. This causes Sprint to send an “OTA” (Over-The-Air) provisioning message to the phone, assuming the phone is on the network. OTA messages are sent when a phone is activated AND when a phone’s SOC codes (features) are changed But sometimes the phone doesn’t get the message This requires you to run “Update Profile” or “Activate Phone” on the phone Sometimes, even after OTA, the phone has internal settings which make it attach to the wrong carrier or roaming list. “Update PRL” sometimes fixes this If none of the above work, you’re going to need your trusty MSL code because you need to reset the carrier settings in the phone, or the phone completely (everything). The codes are fairly standardized across manufacturers/lines, but vary slightly You can almost always google them Codes are generally *#*#CODE#*#* or ##CODE# Entered into your dialer iPhones are different (no codes) Focus on a select number of devices, makes instructions and debugging more manageable Practice, practice, practice! Try provisioning & deprovisioning a few times. Note that we get charged an activation fee each time. Don’t try too much. The big key: Make sure the phone number you were given in the GUI matches the phone number in the “About Phone” section of the phone’s setup. IF THEY DO NOT MATCH, YOUR PHONE IS *NOT* PROVISIONED.
- While the exact steps to provision cell phones vary from brand to brand and model to model, in general these 4 things must happen