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KATHLEEN SEPULVEDA
10770 Eureka Road Spring Valley, CA 91978
860-796-1654
Kathleen@ArtOfFur.com

S U M M A R Y
Successful Industry Expert, TV Celebrity, Professional Groomer, Top Show Dog
Handler, Winning Breeder and Business Owner of over 30 years bringing a wealth of
experience. Sought after Grooming Competition and Show dog Judge. Have
contributed to motivating business owners and groomers alike to better themselves,
adopt new perspectives, realize confidence, increase sales, and boost profit
margins. As an Industry Expert and Brand Ambassador brings extensive expertise
and credibility to product lines. As Director of Education at Art Of Fur Academy, has
successfully raised the Grooming bar through graduating students.
E X P E R I E N C E
A r t O f F u r A c ade my a nd S a lon
C o F o under
2014-Present
Art Of Fur Academy and Salon is a 3500 square foot state of the art facility. The first
floor features a front reception area, with an adjacent pro shop catering to the
professional groomer. Kennel Area, Grooming and education room, separate
bathing and drying area. The second floor features a 1 bedroom apartment, 2
executive offices, professional photography and video studio, event area able to
accommodate up to 100 students.
 Opened with a 30 minute episode for Danish Television on Extreme Creative
Grooming
 Graduated 15 students, first year, all employed in the field of Grooming or
Bathing
 Developed a unique and successful curriculum for Bathing, Grooming and
Creative
 Mentored several successful students in Salon Ownership
 Currently developing products unique to the Art Of Fur curriculum
 Contracted to produce Pet Grooming videos for international publishing
KATHLEEN SEPULVEDA
Page 2
company and product companies, to begin end of 2016
 Contracted to host overseas Groomers for tutoring American Style Grooming
 Specialty creative classes contributed to attendees offering the service and
successfully increased sales for their salon and mobile units
 Implemented bathing and grooming programs for clients resulting in
substantial funds and increase in customer loyalty. Same programs
successfully integrated in business now run by graduates.
 Successfully held profitable specialty classes, first year, plans for additional
offerings in 2017
 Aligned with vendors for deep discounts for students and local groomers
 More than doubled revenue second year of operation.
 www.ArtOfFur.com
C h ri st ine’s P e t G rooming
O w ner
2007-Present
Purchased for 5K I took this business from 20k annually to 50K the first year. Now
generating over 150K annually
 Implemented policies that would double income each year until maxed out
between 150k – 175K
 Purchased 5K invested 35K in remodel to make this 350 square foot business
highly profitable
 Once revenue was maxed out this became an absentee owned business, thus
allowing to open a Grooming Academy.
 Year 5 raised prices resulting in lowing operating costs to increase profit.
B r a nd A mb ass ador | I s l e O f Do gs C o rporat ion
2008-2014
 Nationwide Ambassador for Isle of Dogs Corporation, promoted products through
Trade Show appearances, speaking engagements, product demonstrations, dog
shows including Eukanuba, and Hershey Groom Expo..
 Increased traffic and market presence of product line resulting in increased
revenue.
KATHLEEN SEPULVEDA
Page 3
 Compiled a series of breed specific grooming articles geared to educated
groomers and industry. Covered proper grooming procedures, for show and pet
coat preparation, using specific Isle of Dogs products.
 Instrumental in industry specific company website sales and marketing
upgrades. These articles are to be available for download on the company
website when clients inquire about a specific breed.
B r a nd A mb ass ador | S h ark F in S hea r C ompany
2009-2011
 Western region Ambassador, promoted products through Trade Show appearances,
speaking engagements, product demonstrations, Dog Shows, and Grooming
demonstrations.
 Product Seminars "All American Grooming Show" Chicago IL 2009. 5 seminars
given to generate sales of shears, highly successful bringing record revenues.
 Grooming Seminars Ren's Groom Expo Toronto Canada. 1 seminar, two days of
booth workand a judging of several grooming classes to promote Shark Fin
Shear Company.
 Appearances at Pasadena Groom Expo as well as Westminster Kennel Club
events.
S a le s P romot ions | B a rkleig h P roduct ions
2008-2010
 As an Industry expert, promoted products through Trade Show appearances,
speaking engagements, product demonstrations, Dog Shows, and Grooming
demonstrations.
 Pet Quest Kentucky, two seminars on job opportunities in the pet industry.
 Pasadena Groom Expo, day long grooming demonstrations, 2 hours in
length, featuring 3 different breeds and one roundtable on how to increase
marketing and profitability.
 Hershey Groom Expo, two two hour long demonstrations on grooming Shih Tzu
headpieces and Golden Retrievers. Booth and show appearances, three days, as
part of the "Groomer Has It" season one contestant.
 Pasadena Dog Show-attended by over 100 groomers for each segment.
 Hershey-Demos attended by 600+ groomers, additionally professional videos
KATHLEEN SEPULVEDA
Page 4
were created to be marketed by Barkleigh.
S a le s P romot ions | N a sh A c ademy o f P et G rooming
2008-2009
 Promoted products through Trade Show appearances, speaking engagements,
product demonstrations, booth appearances at Pet Quest, Kentucky.
 Personally produced the highest recruitment numbers ever for this show.
G r o omi ng E x pert | D r ’s F o st er a nd S m ith
2008-Present
 Weekly groomer on the syndicated series "Faithful Friends", Season Two.
 Faithful Friends Westminster Kennel Club show, Commentator on the dog shows
process. Interviewed breeders, exhibitors, owners, judges, AKC President.
 Was the first to interview Best In Show judge Sari Brewster-Tietjen after she
awarded Best In Show. The shoot was so successful Animal Planet added it to the
series the same year.
 Pet Pro Team, Grooming Expert, supplied grooming articles, and answered
grooming questions from clients.
P ro f ess ional H a ndle r | D e sert J ad e J apane se C hi n Ke nne l
2009-2011
 Performed conditioning, training and grooming to promote top ranking in the
conformation ring.
 Put together a positive marketing strategyfor Kennel.
 Promoted dogs in periodicals, print ads, and other venues substantially
increasing visibility and worth.
Grooming Expert | Three Ball Productions ’s “Groomer Has It” - Animal Planet
Network
Actress-Contestant in Reality Grooming Show.
 Top female contestant consequently bringing in high rating numbers for
network.
 Winner of Groomer to Groomer Magazine cover challenge.
 One of the top challenge winners consistently bringing in high audience voting
KATHLEEN SEPULVEDA
Page 5
numbers.
Owner | Rancho Solana Pet Spa
2007-2008
Solana Beach, CA
 As Owner Operator took failing Grooming Shop and increased shop revenues two-
fold.
 Implemented a successful grooming strategy to resurrect business.
 Increased production and profits through reorganization of grooming staff and
duties.
 Revamped logistics resulting in reduced product and overhead expenses with
high client satisfaction.
Professional Dog Agent | Blake’s Japanese Chin
2000-2008
 As an Agent showed Class dogs to their Championship and campaigned the Specials
to top 10 ranking.
 Put together a positive marketing strategyto promote dogs in periodicals and
other venues, including the design of print ads.
 This became one of the top winning Japanese Chin Kennels during the time
involved.
Professional Groomer | Elberta Animal Hospital
2000-2001
Elberta, Alabama
 Sole groomer for Practice, assisted as Veterinarian Technician.
 From 1 or 2 dogs daily to 5-8 daily resulting with pre booking to keep a steady
income value.
 Assisted in the medication of animals suffering from infections, illnesses treat
and dress wounds, set fractures.
 Assisted in the performance of minor to complex surgery.
 Advised owners about animal feeding, behavior, and breeding.
Professional Groomer | Village Groom Shoppe and We Tuck’Em Inn
KATHLEEN SEPULVEDA
Page 6
1998-2000
Pace, Florida
 Dog and Cat Groomer for large shop and upscale pet boarding facility.
 Top requested Dog Groomer resulted in increased customer base and revenue.
Owner | Ka-Lor Designs
1995-Present
 Complied personal dog art into consumable products.
 Completed over 150 drawings and paintings
 Graphically designed over 10,000 products
 Designed and built original website
 Created designed and built over seven other sites to sell products
 Currently licensing artwork for several product companies
 Manufactured T-shirts, sweatshirts, mouse pads, bookmarks, magnets and
several ceramic products, using Dye Sublimation. Currently not manufacturing
products.
Professional Groomer | Newport Harbor Animal Medical Center
1989-1990
Newport Beach, California
 Groomer successfully trained current staff so as to effortlessly increase
grooming revenue.
 Educated staff in product knowledge and cross over sales
Owner | Bark and Fin Pets and Grooming
1984-1987
 Pet Shop carrying pets, supplies, with full grooming facility.
 Built business from the ground-up showing excellent profits within the first year
of operation.
 Brought in grooming cliental, this resulted in the largest income for the shop.
 Sold for two-thirds profit.
KATHLEEN SEPULVEDA
Page 7
Regional Manager | Docktor Pet Centers
1978-1980
 Pet buyer, specializing in puppies, kittens, reptiles & birds.
 Traveled to under-performing stores to review operations and increase revenue.
 Performed onsite training with staff to repair operations, firing and hiring if
necessary.
 During the beginning of Parvo I was sent to Cal State Pomona to be educated in
the evolution of the disease.
 Attended local colleges for business management and veterinarian courses.
US Department of Agriculture
1978- Los Angeles, CA.
Quarantine Agent
 Supervised avian import quarantines into this country.
 Performed necropsies and prepared specimens to ship to federal approved
laboratories.
Assistant Manager | Pets R Us
1977-1978
As management performed all duties including ordering, buying product,
Pet and supplies sales, as well as store displays.
Kennel Manager | Pets Unlimited
1976-1977
Ran all aspects of kennel of large organization, including sales and grooming.
E D U C A T I O N
Long Beach State
Long Beach, CA
1980- Associate of Arts
Cal Poly Pomona
KATHLEEN SEPULVEDA
Page 8
Pomona, CA
1981-1983
Business Management Coursework, Animal Husbandry, Sales, and Marketing.
Special Classes dedicated to the Corona and Parvo Virus when the infections first
appeared.
A C C O M P L I S H M E N T S
Member of Board of Directors | Japanese Chin Club of America
2000-2010
 Member and contributor- Created website to sell merchandise to generate club
revenue with no expense of production. This has been a huge savings to the club
and has resulted in a positive cash flow for specialty shows.
 2009 Voted Board member
 2010 Voted Vice President
 2008 Chairperson Nominating Committee chosen by the Board of Directors
 Designed National and regional specialty logos
 Manufacturer of 2 National Specialty trophies
 Fund Raising Organizer using art competition and auction held at Nationals.
 Breed Mentor and Presentor
Advisor | Japanese Chin Rescue, National Rescue
 Spearheaded development of a Website to generate income for the rescue
 Designed original custom artwork and graphic designs for the Rescue
 Donated original and printed artwork for auctions
 Volunteered time rescuing and transporting dogs as needed.
AKC Dog Show Judging
During the course of my 47 years showing dogs I have had the privilege to judge
the following classes
 JCCA National Show Sweepstakes
 Havanese Club Specialty Sweepstakes
 Akita Club Specialty Sweepstakes
 All Breed Club Sweepstakes
 Junior Showmanship
KATHLEEN SEPULVEDA
Page 9
 All Breed Sanctioned Matches All Toy Breeds and Toy Group
Grooming Competition Judging
 Pasadena Groom Expo 2009 - Salon Freestyle, Creative
 Ren's Canada Groom Expo - All other breeds, Rescue Roundup, Poodle Class,
Best In Show
 2014 Pasadena Groom Expo Rescue Round Up and Creative
 2015 Pasadena Groom Expo Creative
 2015 Hershey Groom Expo Creative
Grooming Competition Awards
 Best Creative
 Best Technical Creative
 Best Theme Creative
 Best All Around
 Winner Poodle Class
 Winner Terrier Class
 Winner Other Breeds Class
Show Dog Conformation Class
 Westminster Kennel Club winners
 Eukanuba Breed winner
 Specialty and National Specialty Breed winners
 Specialty and National Specialty Sweepstakes winners
Youth Organizations
 Jr. Leader & President of 4-H Club
 4-H medalist in Dog Care and training each year book was submitted
 4-H medalist in art project each year bookwas submitted
 4-H medalist in mice, a genetic color study, project each year book was
submitted
 Award winning project demonstrator
A D D I T I O N A L
KATHLEEN SEPULVEDA
Page 10
 Successfully shown, and bred, Japanese Chin top breed and all breed winners
consistently for the past 20 years.
 Successfully owned and showed top Irish Setters.
 Promulgated marketing campaigns to promote show dogs, designing cutting
edge ads for national and international magazines.
 Owned 2 other grooming parlors sold for profit of 2/3 initial investment within
12-14 months of
 Willing to travel and relocate if required.
R E F E R E N C E S
Available upon request


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Kathleen Sepulveda resume

  • 1. KATHLEEN SEPULVEDA 10770 Eureka Road Spring Valley, CA 91978 860-796-1654 Kathleen@ArtOfFur.com  S U M M A R Y Successful Industry Expert, TV Celebrity, Professional Groomer, Top Show Dog Handler, Winning Breeder and Business Owner of over 30 years bringing a wealth of experience. Sought after Grooming Competition and Show dog Judge. Have contributed to motivating business owners and groomers alike to better themselves, adopt new perspectives, realize confidence, increase sales, and boost profit margins. As an Industry Expert and Brand Ambassador brings extensive expertise and credibility to product lines. As Director of Education at Art Of Fur Academy, has successfully raised the Grooming bar through graduating students. E X P E R I E N C E A r t O f F u r A c ade my a nd S a lon C o F o under 2014-Present Art Of Fur Academy and Salon is a 3500 square foot state of the art facility. The first floor features a front reception area, with an adjacent pro shop catering to the professional groomer. Kennel Area, Grooming and education room, separate bathing and drying area. The second floor features a 1 bedroom apartment, 2 executive offices, professional photography and video studio, event area able to accommodate up to 100 students.  Opened with a 30 minute episode for Danish Television on Extreme Creative Grooming  Graduated 15 students, first year, all employed in the field of Grooming or Bathing  Developed a unique and successful curriculum for Bathing, Grooming and Creative  Mentored several successful students in Salon Ownership  Currently developing products unique to the Art Of Fur curriculum  Contracted to produce Pet Grooming videos for international publishing
  • 2. KATHLEEN SEPULVEDA Page 2 company and product companies, to begin end of 2016  Contracted to host overseas Groomers for tutoring American Style Grooming  Specialty creative classes contributed to attendees offering the service and successfully increased sales for their salon and mobile units  Implemented bathing and grooming programs for clients resulting in substantial funds and increase in customer loyalty. Same programs successfully integrated in business now run by graduates.  Successfully held profitable specialty classes, first year, plans for additional offerings in 2017  Aligned with vendors for deep discounts for students and local groomers  More than doubled revenue second year of operation.  www.ArtOfFur.com C h ri st ine’s P e t G rooming O w ner 2007-Present Purchased for 5K I took this business from 20k annually to 50K the first year. Now generating over 150K annually  Implemented policies that would double income each year until maxed out between 150k – 175K  Purchased 5K invested 35K in remodel to make this 350 square foot business highly profitable  Once revenue was maxed out this became an absentee owned business, thus allowing to open a Grooming Academy.  Year 5 raised prices resulting in lowing operating costs to increase profit. B r a nd A mb ass ador | I s l e O f Do gs C o rporat ion 2008-2014  Nationwide Ambassador for Isle of Dogs Corporation, promoted products through Trade Show appearances, speaking engagements, product demonstrations, dog shows including Eukanuba, and Hershey Groom Expo..  Increased traffic and market presence of product line resulting in increased revenue.
  • 3. KATHLEEN SEPULVEDA Page 3  Compiled a series of breed specific grooming articles geared to educated groomers and industry. Covered proper grooming procedures, for show and pet coat preparation, using specific Isle of Dogs products.  Instrumental in industry specific company website sales and marketing upgrades. These articles are to be available for download on the company website when clients inquire about a specific breed. B r a nd A mb ass ador | S h ark F in S hea r C ompany 2009-2011  Western region Ambassador, promoted products through Trade Show appearances, speaking engagements, product demonstrations, Dog Shows, and Grooming demonstrations.  Product Seminars "All American Grooming Show" Chicago IL 2009. 5 seminars given to generate sales of shears, highly successful bringing record revenues.  Grooming Seminars Ren's Groom Expo Toronto Canada. 1 seminar, two days of booth workand a judging of several grooming classes to promote Shark Fin Shear Company.  Appearances at Pasadena Groom Expo as well as Westminster Kennel Club events. S a le s P romot ions | B a rkleig h P roduct ions 2008-2010  As an Industry expert, promoted products through Trade Show appearances, speaking engagements, product demonstrations, Dog Shows, and Grooming demonstrations.  Pet Quest Kentucky, two seminars on job opportunities in the pet industry.  Pasadena Groom Expo, day long grooming demonstrations, 2 hours in length, featuring 3 different breeds and one roundtable on how to increase marketing and profitability.  Hershey Groom Expo, two two hour long demonstrations on grooming Shih Tzu headpieces and Golden Retrievers. Booth and show appearances, three days, as part of the "Groomer Has It" season one contestant.  Pasadena Dog Show-attended by over 100 groomers for each segment.  Hershey-Demos attended by 600+ groomers, additionally professional videos
  • 4. KATHLEEN SEPULVEDA Page 4 were created to be marketed by Barkleigh. S a le s P romot ions | N a sh A c ademy o f P et G rooming 2008-2009  Promoted products through Trade Show appearances, speaking engagements, product demonstrations, booth appearances at Pet Quest, Kentucky.  Personally produced the highest recruitment numbers ever for this show. G r o omi ng E x pert | D r ’s F o st er a nd S m ith 2008-Present  Weekly groomer on the syndicated series "Faithful Friends", Season Two.  Faithful Friends Westminster Kennel Club show, Commentator on the dog shows process. Interviewed breeders, exhibitors, owners, judges, AKC President.  Was the first to interview Best In Show judge Sari Brewster-Tietjen after she awarded Best In Show. The shoot was so successful Animal Planet added it to the series the same year.  Pet Pro Team, Grooming Expert, supplied grooming articles, and answered grooming questions from clients. P ro f ess ional H a ndle r | D e sert J ad e J apane se C hi n Ke nne l 2009-2011  Performed conditioning, training and grooming to promote top ranking in the conformation ring.  Put together a positive marketing strategyfor Kennel.  Promoted dogs in periodicals, print ads, and other venues substantially increasing visibility and worth. Grooming Expert | Three Ball Productions ’s “Groomer Has It” - Animal Planet Network Actress-Contestant in Reality Grooming Show.  Top female contestant consequently bringing in high rating numbers for network.  Winner of Groomer to Groomer Magazine cover challenge.  One of the top challenge winners consistently bringing in high audience voting
  • 5. KATHLEEN SEPULVEDA Page 5 numbers. Owner | Rancho Solana Pet Spa 2007-2008 Solana Beach, CA  As Owner Operator took failing Grooming Shop and increased shop revenues two- fold.  Implemented a successful grooming strategy to resurrect business.  Increased production and profits through reorganization of grooming staff and duties.  Revamped logistics resulting in reduced product and overhead expenses with high client satisfaction. Professional Dog Agent | Blake’s Japanese Chin 2000-2008  As an Agent showed Class dogs to their Championship and campaigned the Specials to top 10 ranking.  Put together a positive marketing strategyto promote dogs in periodicals and other venues, including the design of print ads.  This became one of the top winning Japanese Chin Kennels during the time involved. Professional Groomer | Elberta Animal Hospital 2000-2001 Elberta, Alabama  Sole groomer for Practice, assisted as Veterinarian Technician.  From 1 or 2 dogs daily to 5-8 daily resulting with pre booking to keep a steady income value.  Assisted in the medication of animals suffering from infections, illnesses treat and dress wounds, set fractures.  Assisted in the performance of minor to complex surgery.  Advised owners about animal feeding, behavior, and breeding. Professional Groomer | Village Groom Shoppe and We Tuck’Em Inn
  • 6. KATHLEEN SEPULVEDA Page 6 1998-2000 Pace, Florida  Dog and Cat Groomer for large shop and upscale pet boarding facility.  Top requested Dog Groomer resulted in increased customer base and revenue. Owner | Ka-Lor Designs 1995-Present  Complied personal dog art into consumable products.  Completed over 150 drawings and paintings  Graphically designed over 10,000 products  Designed and built original website  Created designed and built over seven other sites to sell products  Currently licensing artwork for several product companies  Manufactured T-shirts, sweatshirts, mouse pads, bookmarks, magnets and several ceramic products, using Dye Sublimation. Currently not manufacturing products. Professional Groomer | Newport Harbor Animal Medical Center 1989-1990 Newport Beach, California  Groomer successfully trained current staff so as to effortlessly increase grooming revenue.  Educated staff in product knowledge and cross over sales Owner | Bark and Fin Pets and Grooming 1984-1987  Pet Shop carrying pets, supplies, with full grooming facility.  Built business from the ground-up showing excellent profits within the first year of operation.  Brought in grooming cliental, this resulted in the largest income for the shop.  Sold for two-thirds profit.
  • 7. KATHLEEN SEPULVEDA Page 7 Regional Manager | Docktor Pet Centers 1978-1980  Pet buyer, specializing in puppies, kittens, reptiles & birds.  Traveled to under-performing stores to review operations and increase revenue.  Performed onsite training with staff to repair operations, firing and hiring if necessary.  During the beginning of Parvo I was sent to Cal State Pomona to be educated in the evolution of the disease.  Attended local colleges for business management and veterinarian courses. US Department of Agriculture 1978- Los Angeles, CA. Quarantine Agent  Supervised avian import quarantines into this country.  Performed necropsies and prepared specimens to ship to federal approved laboratories. Assistant Manager | Pets R Us 1977-1978 As management performed all duties including ordering, buying product, Pet and supplies sales, as well as store displays. Kennel Manager | Pets Unlimited 1976-1977 Ran all aspects of kennel of large organization, including sales and grooming. E D U C A T I O N Long Beach State Long Beach, CA 1980- Associate of Arts Cal Poly Pomona
  • 8. KATHLEEN SEPULVEDA Page 8 Pomona, CA 1981-1983 Business Management Coursework, Animal Husbandry, Sales, and Marketing. Special Classes dedicated to the Corona and Parvo Virus when the infections first appeared. A C C O M P L I S H M E N T S Member of Board of Directors | Japanese Chin Club of America 2000-2010  Member and contributor- Created website to sell merchandise to generate club revenue with no expense of production. This has been a huge savings to the club and has resulted in a positive cash flow for specialty shows.  2009 Voted Board member  2010 Voted Vice President  2008 Chairperson Nominating Committee chosen by the Board of Directors  Designed National and regional specialty logos  Manufacturer of 2 National Specialty trophies  Fund Raising Organizer using art competition and auction held at Nationals.  Breed Mentor and Presentor Advisor | Japanese Chin Rescue, National Rescue  Spearheaded development of a Website to generate income for the rescue  Designed original custom artwork and graphic designs for the Rescue  Donated original and printed artwork for auctions  Volunteered time rescuing and transporting dogs as needed. AKC Dog Show Judging During the course of my 47 years showing dogs I have had the privilege to judge the following classes  JCCA National Show Sweepstakes  Havanese Club Specialty Sweepstakes  Akita Club Specialty Sweepstakes  All Breed Club Sweepstakes  Junior Showmanship
  • 9. KATHLEEN SEPULVEDA Page 9  All Breed Sanctioned Matches All Toy Breeds and Toy Group Grooming Competition Judging  Pasadena Groom Expo 2009 - Salon Freestyle, Creative  Ren's Canada Groom Expo - All other breeds, Rescue Roundup, Poodle Class, Best In Show  2014 Pasadena Groom Expo Rescue Round Up and Creative  2015 Pasadena Groom Expo Creative  2015 Hershey Groom Expo Creative Grooming Competition Awards  Best Creative  Best Technical Creative  Best Theme Creative  Best All Around  Winner Poodle Class  Winner Terrier Class  Winner Other Breeds Class Show Dog Conformation Class  Westminster Kennel Club winners  Eukanuba Breed winner  Specialty and National Specialty Breed winners  Specialty and National Specialty Sweepstakes winners Youth Organizations  Jr. Leader & President of 4-H Club  4-H medalist in Dog Care and training each year book was submitted  4-H medalist in art project each year bookwas submitted  4-H medalist in mice, a genetic color study, project each year book was submitted  Award winning project demonstrator A D D I T I O N A L
  • 10. KATHLEEN SEPULVEDA Page 10  Successfully shown, and bred, Japanese Chin top breed and all breed winners consistently for the past 20 years.  Successfully owned and showed top Irish Setters.  Promulgated marketing campaigns to promote show dogs, designing cutting edge ads for national and international magazines.  Owned 2 other grooming parlors sold for profit of 2/3 initial investment within 12-14 months of  Willing to travel and relocate if required. R E F E R E N C E S Available upon request 