Cynthia Malek is a licensed clinical social worker and credentialed alcoholism and substance abuse counselor seeking to expand her experience in clinical or administrative social work positions. She has over 10 years of experience in substance use disorder treatment programs, including as the current director of an outpatient SUD program. Her experience includes clinical supervision, program administration, group and individual therapy, and working with clients with co-occurring disorders. She holds a Master's degree in social work and has additional credentials in counseling and substance abuse treatment.

1. Cynthia Malek, LCSW, CASAC
5 Pimm Avenue, Auburn, NY 13021
(315) 729-6647(personal cellular phone) or (315)-200-5101(work cellular phone)
crmalek@hotmail.com
Objective: To expand my experience in a clinical or administrative position in the social work field.
Education:
LCSW official as of 11 March 2015; LMSW-License obtained 20 January 2011; CASAC-
credential obtained 7 February 2014;
Masters of Social Work, 22 August 2008
Syracuse University, Syracuse, NY
Bachelor of Arts in Psychology; Minor in Studio Art, 25 May 2005
State University of New York at Oswego
Graduated Summa Cum Laude
Associate of Art and Liberal Arts, 17 December 2002
Cayuga Community College, Auburn, NY
Experience:
SUD Outpatient Program Director, Syracuse Behavioral Healthcare, Syracuse, NY 18 November
2012-Present
«Offer direct supervision for 14 staff and complete approximately 50 supervision sessions monthly.
«Provide direct observation and feedback for each staff’s facilitation of group or individual sessions as
a performance measure.
«Engage in three-way meetings with counselor and patients to provide clinical guidance.
«Complete 90-day review for new staff and annual performance evaluations for staff under direct
supervision.
«Conduct interviews for majority of newly hired clinical staff and interns.
«Serve as Field Instructor, assisting task supervisors with intern supervision by providing one hour of
weekly group supervision and completion of interns’ field evaluations.
«Collaborate with Service Director to provide oversight of weekly operations and program structure
changes for SUD Outpatient Clinic serving approximately 400+ patients at a given time.
«Created and facilitate six annual trainings for staff pursuing CASAC/LMSW/LCSW credentialing or
re-credentialing.
«Established and promoted new Professionals Treatment Program that was introduced in November
2013.
«Facilitate one hour of monthly Mental Health meeting with staff providing services to patients with
co-occurring conditions to review evidence based treatment methods, patent case studies and research.
«Facilitate one weekly psychoeducational focused group for Professionals Program.
«Co-facilitated Seeking Safety group with Clinical Psychologist from 1 February 2013 to 1 September
2014
«Offer coverage for group, individual and/or assessment sessions weekly.

2. «Attend group/individual clinical supervision sessions with Dr. Lori Lobbia, on-site Clinical
Psychologist, to enhance clinical skills in pursuit of clinical licenses.
«Provide 8-10 clinical hours of direct therapy weekly since 1 April 2014 in pursuit of LCSW-R
credential
«Engage four patients for weekly individual therapy sessions to address co-occurring substance use and
mental health disorders.
«Engage in community outreach with SBH Marketing Director.
«Monitor Utilization Review process and assign staff to complete these reviews.
«Complete quarterly program outcome reports for the County and review monthly reports for JOBS
Plus.
«Maintain intense weekly tracking of due documentation for staff, staff productivity, billable units, and
program outcomes/trends.
«Reviewed and updated several key program policies and presented these to staff during meetings.
«Review weekly treatment plans, plan updates, discharge plans/summaries, and charts to assure
compliance with documentation requirements.
«Identify billing changes needed due to documentation and scheduling errors.
«Directly communicate with Revenue Cycle Management staff and H.I.T. System Administrator to
ensure optimal monitoring of program metrics/Electronic Medical Records.
«Completed Leadership Training, NIATx training, attended ASAP conference, participated in multiple
trainings focused on evidence based practices, DSM V updates and Managed Care policy changes.
«Facilitate NIATx meetings weekly to complete AIMs for improvement in program functioning.
«Participated in MTM consulting meetings and assisted in implementing suggested program changes.
Mental Health Counselor, Syracuse Behavioral Healthcare, Syracuse, NY 25 August 2012-17
November 2015
«Completed multiple intake phone calls and mental health assessments weekly to build patient case
load
«Reviewed patient cases and collaborated closely with Director, Psychiatrist, NPP, and Mental Health
Counselors about appropriate level of care and referrals for patients.
«Diagnosed patients and reviewed medication needs with on-site NPP.
«Reviewed and implemented OMH policies reflected in patient records.
«Documented therapeutic approach and continuity of care for patients in individual therapy notes,
contact notes, and treatment plans.
«Applied evidence based therapeutic modalities appropriate to specified patient needs.
«Maintain billing records of patient visits weekly.
«Collaborated with providers and collateral contacts to ensure involvement of patient support system.
«Requested patients’ treatment/medical records from current or former treatment providers and
physicians.
«Completed individual sessions with patients weekly, bi-monthly or once monthly depending on
patient needs.
«Facilitate OASAS trainings for agency staff that are earning CASAC credential or re-credential
hours.
«Complete discharge paperwork within three days following successful or unplanned discharge of
patients.
Case Manager, Tully Hill, Tully, NY 14 March 2012-22 August 2012
«Facilitated education and therapy based groups 1-2 times daily.

3. «Performed family conferences with clients and their family members.
«Provided individualized therapy to clients 1-2 times monthly.
«Observed and tested drug screens weekly to monitor clients' success with maintaining sobriety.
«Collaborated with legal, mental health, Suboxone, and professional providers (SPAN and PAP)
regarding clients' progress in treatment.
«Worked with clientele ranging from legally mandated to professionally referred.
«Completed orientations, evaluations, treatment plans, treatment plan reviews, discharge
summaries/paperwork, daily treatment notes and contact notes according to OASAS requirements.
«Collaborated with treatment team weekly during staff meeting to review completed documentation
and present clinical case conferences.
«Provided clients with needed referrals to additional providers or alternate services to meet their
specific needs.
«Met with clinical director weekly for supervision in pursuit of LCSW credential.
«Presented lecture to inpatient clients every six weeks regarding information about outpatient
services.
Counselor II, Syracuse Behavioral Healthcare, Syracuse, NY 11 January 2010-12 March 2012
« Provided individual and group therapy for each client in outpatient setting.
« Engaged clients in individualized therapy sessions 1-4 times monthly based on need.
« Provided case management and referrals to clients throughout treatment course.
« Facilitated group sessions at an intensive co-occurring focus and once weekly re-entry level.
« Facilitated group at higher purpose modular level.
« Provided supervised toxicology tests to clients 1-2 times monthly.
« Utilized evidence based practice for both group and individual therapy sessions.
« Worked with clientele with co-occurring diagnoses and in the federal prison system.
« Collaborated with range of providers including, but not limited to, Bureau of Prisons, Federal
Probation, Probation/Parole, Treatment Court case managers, CPS workers, therapists/psychiatrists,
residential counselors, and Suboxone providers.
« Performed intake assessments over the phone several times weekly.
« Completed comprehensive treatment plans, quarterly reviews, yearly reviews, discharge paperwork,
daily treatment notes, and documentation of correspondence with providers.
« Supervised master’s level intern to support learning of group process, individual therapy,
documentation, and outpatient/agency culture.
« Conducted agency trainings for CASAC credentialing and re-credentialing.
« Engaged in weekly group supervision in pursuit of LCSW credential.
« Collaborated with supervisor and colleagues in treatment team conferences regarding client
related concerns/crises.
« Collaborated with direct supervisor and director regarding professional duties, changes in outpatient
requirements, quality of performance, client needs, and career advancement.
Case Manager, Syracuse Behavioral Healthcare, Syracuse, NY 17 December 2008-10 January 2010
« Provided case management, referrals, and drug screenings to clients with chemical dependence in Supportive
Living Program.
« Met with clients on a weekly basis to assist with management of recovery and independent living

4. responsibilities.
« Completed Treatment Plans, Quarterly/Continuing Care Reviews, Admission/Discharge paperwork,
and updating of client documents.
« Communicated with treatment providers to review client’s needs, progress in treatment, and appropriate
referrals.
« Conducted telephone and physical screenings for potential clients.
« Performed On-Call duties to assist clients with crises, needs, and concerns during and outside of business
hours.
« Collaborated with supervisor regarding client issues and professional performance.
« Communicated with team members regarding client interactions, client concerns, resources, and
treatment modalities.
« Assisted with training of intern and case manager transitioning into human service field serving
population diagnosed with chemical dependence.
« Complete Utilization Reviews of client charts for Supportive Living Program, recording deficiencies and
corrections needed to meet OASAS standards.
Intern Therapist, Cayuga Counseling Services, Auburn, NY 7 September 2007-15 May 2008
« Provided therapy to a diverse population of individuals in an office setting.
« Provided therapy using a systems approach, addressing the client’s issues in the context of social and family
environments.
« Wrote intake assessments, admitting notes, treatment plans, treatment plan reviews, progress notes, and
closing summaries.
« Created treatment plans based on the therapeutic contract, incorporating definition and description of
presenting problems and targets of change relating to each problem.
« Documented therapeutic process and client progress in the form of progress notes, referring to goals and the
client’s specific improvements related to these goals.
« Diagnosed clients using the DSM-IV-TR based on the client’s symptoms and behavior.
« Assessed community and personal resources of each client, determining the utilization and impact of each
resource on the client’s progress.
« Collaborated with supervisor concerning cases and appropriate interventions for clients.
Therapist, Day Treatment Program, Cayuga Counseling Services, Auburn, NY 10 July 2007-22 August 2007
« Worked with emotionally disturbed youth in a classroom and community setting.
« Provided individual and group therapy for a caseload of clients in the program.
« Planned and conducted therapeutic group activities that met program goals and individual treatment plan
objectives.
« Provided clinical supervision to clients in classroom.
« Provided crisis intervention within the classroom and program.
« Recorded client participation, behavior, social interaction in the form of progress notes referring to
individual treatment goals.
« Collaborated with therapists and supervisor concerning interventions and client’s responses.
Social Work Intern, Hospice of the Finger Lakes, Auburn, NY 9 September 2006-12 May 2007
« Learned the role and responsibility of a Hospice Social Worker in office and clients’ home settings.
« Learned the policies, procedures, and services of Hospice as a novice in the Social Work field.

5. « Conducted and recorded psychosocial assessments in clients’ homes, assessing needs, resources, concerns,
and needed referrals.
« Wrote clinical notes after each visit with clients and their families concerning a client’s affect and mood,
Psychological/ cognitive condition, ability to perform activities, and concerns relayed by the client and/or
client’s family members/caregivers.
« Provided therapeutic intervention to clients and their family/caregivers.
« Surveyed caregivers via telephone concerning their needs and desire for a support group provided by
Hospice.
« Created a framework for a caregiver support group and facilitated pilot meetings involving guest speakers,
staff members, and caregivers.
Resident Care Giver, Matthew House, Auburn, NY 5 October 2005-12 March 2007
« Assisted terminally ill residents with routines of daily living.
« Administered prescribed medications to residents.
« Interacted with residents and their families, providing support and information as needed
« Collaborated with caregivers and director concerning services needed and provided to residents and their
families, as well as, the current condition of the residents.
« Consulted with director concerning appropriate methods and techniques of assisting residents and addressing
families.
« Documented services completed and changes in condition of the residents.
Independent Residence Alternative (IRA) Specialist, E.John Gavras Center, Auburn, NY 20 October
2005-10 February 2009
« Taught basic living skills to adults with developmental disabilities
« Assisted consumers with performing tasks to advance in their abilities related to specific goals outlined in
intervention plans.
« Assisted disabled consumers with improving communication skills
« Provided supervision and interacted with clients while engaging in activities in the community.
« Transported and interacted with consumers while engaging in activities and completing appointments in a
community setting.
« Administered prescribed medications to consumers.
« Provided documentation of services provided, client progress, accidents, and behaviors of consumers.
« Communicated with fellow staff and house managers concerning job duties and consumers’ needs.
« Attended required trainings/meetings for consumer and house safety, CPR certification, medication
administration, physical/behavioral intervention, and pathogen transmission prevention.
« Performed errands as needed and attended scheduled meetings concerning operations in the residence.
Computer Skills:
Word, Power Point, Windows, Excel, Internet, SPSS– Statistical Package for the Social Sciences
Honors:
Member, Phi Kappa Phi– academic honor society
Member, Phi Alpha National Honor Society for Social Work– academic honor society
References: Available upon request.

6. « Conducted and recorded psychosocial assessments in clients’ homes, assessing needs, resources, concerns,
and needed referrals.
« Wrote clinical notes after each visit with clients and their families concerning a client’s affect and mood,
Psychological/ cognitive condition, ability to perform activities, and concerns relayed by the client and/or
client’s family members/caregivers.
« Provided therapeutic intervention to clients and their family/caregivers.
« Surveyed caregivers via telephone concerning their needs and desire for a support group provided by
Hospice.
« Created a framework for a caregiver support group and facilitated pilot meetings involving guest speakers,
staff members, and caregivers.
Resident Care Giver, Matthew House, Auburn, NY 5 October 2005-12 March 2007
« Assisted terminally ill residents with routines of daily living.
« Administered prescribed medications to residents.
« Interacted with residents and their families, providing support and information as needed
« Collaborated with caregivers and director concerning services needed and provided to residents and their
families, as well as, the current condition of the residents.
« Consulted with director concerning appropriate methods and techniques of assisting residents and addressing
families.
« Documented services completed and changes in condition of the residents.
Independent Residence Alternative (IRA) Specialist, E.John Gavras Center, Auburn, NY 20 October
2005-10 February 2009
« Taught basic living skills to adults with developmental disabilities
« Assisted consumers with performing tasks to advance in their abilities related to specific goals outlined in
intervention plans.
« Assisted disabled consumers with improving communication skills
« Provided supervision and interacted with clients while engaging in activities in the community.
« Transported and interacted with consumers while engaging in activities and completing appointments in a
community setting.
« Administered prescribed medications to consumers.
« Provided documentation of services provided, client progress, accidents, and behaviors of consumers.
« Communicated with fellow staff and house managers concerning job duties and consumers’ needs.
« Attended required trainings/meetings for consumer and house safety, CPR certification, medication
administration, physical/behavioral intervention, and pathogen transmission prevention.
« Performed errands as needed and attended scheduled meetings concerning operations in the residence.
Computer Skills:
Word, Power Point, Windows, Excel, Internet, SPSS– Statistical Package for the Social Sciences
Honors:
Member, Phi Kappa Phi– academic honor society
Member, Phi Alpha National Honor Society for Social Work– academic honor society
References: Available upon request.