Vishwanath Kashi has over 10 years of experience in BPO operations such as dialer operations, collections, customer service, and projects. He currently serves as the Manager of Dialer Operations at GE Capital BPMSL in Chennai, where he manages a team of 11 analysts and oversees dialer processes for collections, sales, and service. Some of his responsibilities include managing dialer infrastructure, performance reporting, process improvements, and people management. He has a background in hotel management and is proficient in English, Hindi, Kannada, and Tamil.