Karianne rygh presentation - rsd6

KARIANNE RYGH
PhD Fellow
karianne.rygh@aho.no
Supporting Co-Design in Complex
Healthcare Systems through Affordances
and Metaphors in Tangible Tools

KARIANNE RYGH
PhD Fellow

KARIANNE RYGH
PhD Fellow
Akershus University Hospital
Oslo University Hospital
Norwegian Business School
Oslo School of
Architecture & Design
Research Partners
Oslo MedTech, Siemens
Sykehuspartner, Dignio
Dynamic Precision,
Accenture, Induct, Abelia
Private Companies
Akershus University Hospital,
Oslo University Hospital,
Rheumatism Hospital Lillehammer,
Sunnaas, Rehabilitation Center, Oslo city
district, Larvik city district
Public Health Organizations
& City Districts

KARIANNE RYGH
PhD Fellow
Can affordances and metaphors be utilized in
tangible tools to foster collaboration in multi-actor
service development in healthcare?

KARIANNE RYGH
PhD Fellow
Family
Local
municipality
Care homes
Insurance
companies /
Social security
Care giver
Home
Specialist
Hospital
Researchers
Tech
startups
Context

KARIANNE RYGH
PhD Fellow
Lack of internal team culture
Lack of team
communication &
common language
Lack of a common understanding and a
shared vision of the object of development
Context

KARIANNE RYGH
PhD Fellow
Collaboration
“Collaboration is a transformative capability that necessitates the
crossing of the structural, cultural and other boundaries of
individuals, organizations and networks and can be supported by
strategic, operational and cultural integration, by the creation of
trust and through the recognition of mutual value among the
actors.”
Antti Pirinen, (2016)

KARIANNE RYGH
PhD Fellow
Tangible Tools
Generic Tools
Tools that lack specificity and are regarded as products for facilitators e.g. post-
its, permanent markers, flipcharts and whiteboards
Template Tools
Tools having a predefined format, used as a starting point for a particular
application so that the format does not have to be recreated each time it is used
e.g Business Model Canvas, Service Blueprint and SWAT analysis
Contextually Designed Tools
Tools that are tailored and unique to specific participatory event situations
Aguirre, Agudelo, Romm (2016)

KARIANNE RYGH
PhD Fellow
karianne.rygh@aho.noStudio LVWP - Philips Coreate Toolkit( http://lvwp.nl/PHILIPS-Cocreate-Toolkit) Studio LVWP - Philips Coreate Toolkit
Terra Nova - Lisa Hu (http://www.lisahu.nl)

KARIANNE RYGH
PhD Fellow
How do metaphors and affordances become embodied in tangible tools for co-design?
Are there patterns that can be identified and shared to enable better design of physical
tools, such as a ´pattern language´ for physical tools?
In which ways do the aesthetics of physical tools influence mechanisms of collaboration?

KARIANNE RYGH
PhD Fellow
Lynch, Fisher-Ari, (2017)
“Contemporary Theory of Metaphor (CTM) outlined by Lakoff
(1993) suggests that metaphors are not merely linguistic expres-
sions, but rather reflect the conceptual framework from which the
speaker comes. They reveal the positionality from which we both
form and express interpretations of concepts and experiences,
regardless of one´s native language, culture, nationality.”
Metaphor

KARIANNE RYGH
PhD Fellow
Cila (2013)
-
Extended
model of metphor
communication

KARIANNE RYGH
PhD Fellow
“Affordances provide strong clues to
the operations of things. Plates are for
pushing. Knobs are for turning. Slots
are for inserting things into. Balls are
for throwing or bouncing. When affor-
dances are taken advantage of, the user
knows what to do just by looking: no
picture, label or instruction
needed.”
Norman, (1988)
Affordance

KARIANNE RYGH
PhD Fellow
Roberta Tassi, http://www.servicedesigntools.org/about

KARIANNE RYGH
PhD Fellow
Mapping Projects and Actors
in C3 projects
Mapping Actors:
Barnehjernevernet -
Children´s Social Services
Mapping Actors:
Veien Videre -
The Path Ahead for
patients with dementia

KARIANNE RYGH
PhD Fellow
Mapping Actors - C3 project closure and kick-off -
creating an overview and status of all projects

KARIANNE RYGH
PhD Fellow
Ideation & Assessment Investigation & Preliminary
projects
Test & PIlot Implementation Evaluation &
Achievements

KARIANNE RYGH
PhD Fellow
0 x
x
x
xx x x
x
IDEA RECEPTION AND ASSESSMENT INVESTIGATION AND PRELIMINARY PROJECTS PILOT PROJECTS IMPLEMENTATION EVALUATION AND MEASUREMENT
x x x
x
x
Lagoon of
preliminary
projects
Currents of
iteration
depths of
trial and error
Peaks of
implementation
WP 2
WP 3
WP 4
WP 5 WP 9
LEGEND - Work package
AHO
AHO
BI
BI BI
WP 10
WP 11
OUS
NIFU/OUS
WP 6
WP 7
WP 8
IFI
IFI
AHUS
Project process map

KARIANNE RYGH
PhD Fellow
Barnehjernevernet - Developing a system of notification for
concerns within Children´s Social Services

KARIANNE RYGH
PhD Fellow
´Veien Videre´ - (The Path Ahead)- Improving communication
with patients in the ´silent´ period after dementia diagnosis

KARIANNE RYGH
PhD Fellow
Thank you

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