A study of capacity-building programs as learning ecosystems. From Proceedings of Relating Systems Thinking and Design (RSD9) 2020 Symposium. National Institute of Design, Ahmedabad, India, October 9-17, 2020.
A study of capacity-building programs as learning ecosystems. From Proceedings of Relating Systems Thinking and Design (RSD9) 2020 Symposium. National Institute of Design, Ahmedabad, India, October 9-17, 2020.
Designing a student and staff well-being feedback loop to inform university policy and governance
https://rsdsymposium.org/mywellnesscheck-designing-a-student-and-staff-well-being-feedback-loop-to-inform-university-policy-and-governance/
The study adds a new viewpoint to the scaling deep context and presents a concrete starting point of the scaling deep strategy by linking it with the creation of common ground.
Designing Futures to Flourish: ISSS 2015 keynotePeter Jones
We now find ourselves as a systems thinking community inquiring into planetary governance for climate and ecological politics. The Anthropocene demands a planetary response, and yet we often find even our fellow travelers tethered to discourses of technological management, cultural change, and right action. We might now advocate a stronger role for social systems design as a process for continual engagement of citizen stakeholders, and between these citizens and policy makers, as advocated by Christakis, Ulrich and others. As we have seen power (economic and political) separate from its cultural histories, and become globalized, we may find ourselves in trajectories of action but with marginal power to effect societal outcomes.
We are faced with a dual mandate of restorative system design, recovering human needs in our communities, and policy system design, restoring the long historical arc toward democratic governance. And as these are both designable contexts, systemic design can integrate ecological, technological and design thinking to guide policy in more productive ways.
• We find ourselves captured in the politics of solutionism. Most presentations of the “problems” as stated before us reveal a trajectory of preferred solutions and their possible shortcomings.
• Climate change, even the entire Anthropocene aeonic perspective, represents a problematique of multiple effects systems. We are bound up in political discourses of “system change” and do not share a compelling common view of a flourishing world. We seem unable to reregister the most compelling societal choices and drivers save carbon mitigation.
• We have not conducted, to my knowledge, a substantial stakeholder discovery that extends beyond the immediate and obvious primary combatants in the climate change wars.
• As citizens and political actors on the planetary stage, we have been afraid or unable to present a clear view of the risk scenarios, possible governance strategies, or a normative plan for serious global investment. If the planet were a business concern, it would be in receivership by now.
Presentation by Peter Jones at RSD4 Banff, Alberta, 2015. Society can be defined as an object of culture, as culture is a medium for the collective development of social systems. Societies are not designed by a deliberative process, but are social entities that emerge over time as response to historicity and cultural development, and function largely by tacit agreement as observed in social norms.
In the 1960’s social systemicists such as Ozbekhan, Fuller, and Doxiadis advocated deliberative civic planning as a normative science for designing sustainable and preferable societies and settlements. Even though their original methodologies of normative planning (Ozbekhan), anticipatory design science (Fuller) and ekistics (Doxiadis) did not gain the results hoped in applications over time, these arguments could be lodged against most systems methodologies. Yet when we consider their views of the human capacity to design future outcomes as a serious social and political project, we in our fragmented polities in the postmodern era might take heed. An argument follows that we, as cultural innovators in our own societies, having access to the wisdom of successful past transitions or redirections, have also failed to motivate and enact changes requisite to our common concerns.
A systemic design approach is proposed toward constructing such idealizations as a necessary initial condition. The approach reconciles wisdom from our sociocultural histories with collaborative design practices of the current era to construct shared pathways to desired and feasible societal futures.
Participatory Sustainable Design of Cohousing for ElderlyItziar López
Final presentation for the Master Thesis in Sustainable Product Service System Innovation 2013, from the Blekinge Institute of Technology. (To see the full thesis: http://kcy.me/seeq)
Dr. Frances Harris from Centre for Earth and Environmental Sciences Research, School of Geography, Geology and the Environment at Kingston University - with areview of approaches to knowledge co-production focused on food, water, energy and environment.
PhD Thesis Defence: From Participation Factors to Co-Calibration of Patient- ...Vlad Manea
From Participation Factors to Co-Calibration of Patient- and Wearable-Reported Outcomes in Behavioural, Health, and Quality of Life Studies / PhD Thesis Defence • April 14th, 2021 • University of Copenhagen
Cite this work: From Participation Factors to Co-Calibration of Patient- and Wearable-Reported Outcomes in Behavioural, Health, and Quality of Life Studies. Vlad Manea. PhD thesis, Quality of Life Technologies Lab, Section of Human-Centered Computing, Department of Computer Science, Faculty of Science, University of Copenhagen, 2020. Copenhagen, Denmark
Abstract
Chronic diseases represent a significant share of the burden of disease globally. They are responsible for 86% of premature deaths in Europe. Unhealthy behaviours, such as physical inactivity, insufficient sleep, poor nutrition, and tobacco intake, explain up to 50% of chronic disease risk. However, the evidence is not precise enough to assess the risk for each disease. Human subject studies monitoring behaviours over long periods (longitudinally) during daily life (in situ) by leveraging unobtrusive (observational) technology can allow human behaviours to unfold. They can not only qualify, but also quantify the relationships between behaviours, health, and Quality of Life (QoL) outcomes from compliant participants.
This PhD thesis explores two research areas. In the first area, we research the motivation and facilitation of participation in human subject studies. We propose a presentational model using personalised stories to improve human studies’ participation. We design two unifying frameworks for conducting a wide range of human subject studies (mQoL mobile app, mQoL-Chat chatbot). They leverage two modules designed and developed by the author in mQoL-Lab, the lab platform of the Quality of Life Technologies lab.
In the second area, we research the relationships between behavioural, health, and QoL outcomes (co-calibration). We present the coQoL computational model for co-calibration. We demonstrate its feasibility in a study on N = 42 healthy older individuals (a population at risk, appropriate for disease prevention, and having benefitted from insufficient co-calibrations). They answered questionnaires on eight physical and psychological validated scales (physical activity: IPAQ, social support:
MSPSS, anxiety and depression: GADS, nutrition: PREDIMED and SelfMNA, memory: MFE, sleep: PSQI, and health-related QoL: EQ-5D-3L). They wore consumer wearables (Fitbit Charge 2) for up to two years. The wearables reported behavioural markers (physical activity, sleep, heart rate) in situ. We observed new relationships between these outcomes. We described the study’s human factors and data quality.
The scientific contributions in both research areas can inform the design of future studies leveraging consumer technology that monitors behaviours longitudinally in situ to assess and improve health and QoL.
Designing a student and staff well-being feedback loop to inform university policy and governance
https://rsdsymposium.org/mywellnesscheck-designing-a-student-and-staff-well-being-feedback-loop-to-inform-university-policy-and-governance/
The study adds a new viewpoint to the scaling deep context and presents a concrete starting point of the scaling deep strategy by linking it with the creation of common ground.
Designing Futures to Flourish: ISSS 2015 keynotePeter Jones
We now find ourselves as a systems thinking community inquiring into planetary governance for climate and ecological politics. The Anthropocene demands a planetary response, and yet we often find even our fellow travelers tethered to discourses of technological management, cultural change, and right action. We might now advocate a stronger role for social systems design as a process for continual engagement of citizen stakeholders, and between these citizens and policy makers, as advocated by Christakis, Ulrich and others. As we have seen power (economic and political) separate from its cultural histories, and become globalized, we may find ourselves in trajectories of action but with marginal power to effect societal outcomes.
We are faced with a dual mandate of restorative system design, recovering human needs in our communities, and policy system design, restoring the long historical arc toward democratic governance. And as these are both designable contexts, systemic design can integrate ecological, technological and design thinking to guide policy in more productive ways.
• We find ourselves captured in the politics of solutionism. Most presentations of the “problems” as stated before us reveal a trajectory of preferred solutions and their possible shortcomings.
• Climate change, even the entire Anthropocene aeonic perspective, represents a problematique of multiple effects systems. We are bound up in political discourses of “system change” and do not share a compelling common view of a flourishing world. We seem unable to reregister the most compelling societal choices and drivers save carbon mitigation.
• We have not conducted, to my knowledge, a substantial stakeholder discovery that extends beyond the immediate and obvious primary combatants in the climate change wars.
• As citizens and political actors on the planetary stage, we have been afraid or unable to present a clear view of the risk scenarios, possible governance strategies, or a normative plan for serious global investment. If the planet were a business concern, it would be in receivership by now.
Presentation by Peter Jones at RSD4 Banff, Alberta, 2015. Society can be defined as an object of culture, as culture is a medium for the collective development of social systems. Societies are not designed by a deliberative process, but are social entities that emerge over time as response to historicity and cultural development, and function largely by tacit agreement as observed in social norms.
In the 1960’s social systemicists such as Ozbekhan, Fuller, and Doxiadis advocated deliberative civic planning as a normative science for designing sustainable and preferable societies and settlements. Even though their original methodologies of normative planning (Ozbekhan), anticipatory design science (Fuller) and ekistics (Doxiadis) did not gain the results hoped in applications over time, these arguments could be lodged against most systems methodologies. Yet when we consider their views of the human capacity to design future outcomes as a serious social and political project, we in our fragmented polities in the postmodern era might take heed. An argument follows that we, as cultural innovators in our own societies, having access to the wisdom of successful past transitions or redirections, have also failed to motivate and enact changes requisite to our common concerns.
A systemic design approach is proposed toward constructing such idealizations as a necessary initial condition. The approach reconciles wisdom from our sociocultural histories with collaborative design practices of the current era to construct shared pathways to desired and feasible societal futures.
Participatory Sustainable Design of Cohousing for ElderlyItziar López
Final presentation for the Master Thesis in Sustainable Product Service System Innovation 2013, from the Blekinge Institute of Technology. (To see the full thesis: http://kcy.me/seeq)
Dr. Frances Harris from Centre for Earth and Environmental Sciences Research, School of Geography, Geology and the Environment at Kingston University - with areview of approaches to knowledge co-production focused on food, water, energy and environment.
PhD Thesis Defence: From Participation Factors to Co-Calibration of Patient- ...Vlad Manea
From Participation Factors to Co-Calibration of Patient- and Wearable-Reported Outcomes in Behavioural, Health, and Quality of Life Studies / PhD Thesis Defence • April 14th, 2021 • University of Copenhagen
Cite this work: From Participation Factors to Co-Calibration of Patient- and Wearable-Reported Outcomes in Behavioural, Health, and Quality of Life Studies. Vlad Manea. PhD thesis, Quality of Life Technologies Lab, Section of Human-Centered Computing, Department of Computer Science, Faculty of Science, University of Copenhagen, 2020. Copenhagen, Denmark
Abstract
Chronic diseases represent a significant share of the burden of disease globally. They are responsible for 86% of premature deaths in Europe. Unhealthy behaviours, such as physical inactivity, insufficient sleep, poor nutrition, and tobacco intake, explain up to 50% of chronic disease risk. However, the evidence is not precise enough to assess the risk for each disease. Human subject studies monitoring behaviours over long periods (longitudinally) during daily life (in situ) by leveraging unobtrusive (observational) technology can allow human behaviours to unfold. They can not only qualify, but also quantify the relationships between behaviours, health, and Quality of Life (QoL) outcomes from compliant participants.
This PhD thesis explores two research areas. In the first area, we research the motivation and facilitation of participation in human subject studies. We propose a presentational model using personalised stories to improve human studies’ participation. We design two unifying frameworks for conducting a wide range of human subject studies (mQoL mobile app, mQoL-Chat chatbot). They leverage two modules designed and developed by the author in mQoL-Lab, the lab platform of the Quality of Life Technologies lab.
In the second area, we research the relationships between behavioural, health, and QoL outcomes (co-calibration). We present the coQoL computational model for co-calibration. We demonstrate its feasibility in a study on N = 42 healthy older individuals (a population at risk, appropriate for disease prevention, and having benefitted from insufficient co-calibrations). They answered questionnaires on eight physical and psychological validated scales (physical activity: IPAQ, social support:
MSPSS, anxiety and depression: GADS, nutrition: PREDIMED and SelfMNA, memory: MFE, sleep: PSQI, and health-related QoL: EQ-5D-3L). They wore consumer wearables (Fitbit Charge 2) for up to two years. The wearables reported behavioural markers (physical activity, sleep, heart rate) in situ. We observed new relationships between these outcomes. We described the study’s human factors and data quality.
The scientific contributions in both research areas can inform the design of future studies leveraging consumer technology that monitors behaviours longitudinally in situ to assess and improve health and QoL.
Thank You for referencing this work, if you find it useful!
Citation of a related scientific book:
Wac, K., Wulfovich, S. (2021). Quantifying Quality of Life, Series: Health Informatics, Springer Nature, Cham, Switzerland.
The talk details:
Katarzyna Wac, “Multimodal Machine Learning for Quality of Life Assessment: Throwing Data at a Problem?”, Keynote at the ZHAW Digital Health Lab Day, September 2021, Winterthur, Switzerland
Video: https://www.zhaw.ch/de/forschung/departementsuebergreifende-kooperationen/digital-health-lab/3-digital-health-lab-day/
Accessing and Sharing Electronic Personal Health Data.Maria Karampela
An increasing attention has been given to personal health data (PHD) research over the last years. The rise of researchers’ interest could be attributed to the increasing amount of PHD that are stored across various databases, as a result of individuals’ rapidly- evolving digital life. Accessing and sharing PHD is essential to create personalized health services and to involve patients in the design process of these services. This paper conducts a survey of literature to present an overview of literature about accessing and sharing of PHD. This study aims to identify limitations in research and propose future directions. Sixteen studies were selected from various bibliographic databases and were classified according to three criteria: research type, empirical type and contribution type. The results provide a preliminary review with respect to access and sharing of PHD, addressing a need for more research about PHD accessibility and for solution proposals for both topics.
Accessing and Sharing Electronic Personal Health DataSofia Ouhbi
Accessing and sharing PHD is essential to create personalized health services and to involve patients in the design process of these services. This paper conducts a survey of literature to present an overview of literature about accessing and sharing of PHD. This study aims to identify limitations in research and propose future directions.
Key Topics in Health Care Technology EvaluationThe amount of new i.docxsleeperfindley
Key Topics in Health Care Technology Evaluation
The amount of new information and data, and the number of available technologies are growing at an ever-accelerating rate. Did you know that during any given 24 hours, humanity generates enough new information to fill the Library of Congress 70 times (Smolan & Erwitt, 2012)? As a nurse informaticist, it is important to keep current on new developments in the field, but with the rapid pace of change, that effort can be overwhelming. It is easier to keep current with key trends if nurse informaticists focus on selected issues.
In this Discussion, you consider key topics in the field of health care technology. You then consider the different approaches you could take when designing an evaluation in these areas. For example, if you are interested in usability, your goal could be to determine if a system is user friendly from the viewpoint of a nurse. A different goal might be to determine if the location of the system facilitates ease of use from the viewpoint of physicians.
Note:
This Discussion serves as practice for the first part of your Evaluation Project. What you derive from your Discussion with colleagues will likely inform the work that you do in Part 1 of the Evaluation Project.
The Discussion focuses on the following major topics in the health care information field:
Implementing HIT Systems
Consumer health information
Computerized Physician Order Entry (CPOE)
Decision support systems
Electronic health records (EHR)
Tele-medicine and eHealth
Nursing documentation
Other Issues Related to the Use of HIT Systems
Interoperability
Unforeseen consequences
Usability
To prepare:
Select at least
two
topics from the
lists above
that are relevant to your current organization or that are of particular interest to you. Read the articles in this week’s Learning Resources that relate to these topics. Consider why these topics are of interest to you, what relevance they have to health care organizations, and how they impact your professional responsibilities. Choose one topic to be the focus of your Evaluation Project, and consider potential evaluation goals.
Determine the viewpoint from which you would approach the evaluation, and why.
By tomorrow, post a minimum of 550 words essay in APA format with a minimum of 3 references from the list of required resources below, that addresses the level one headings as numbered below:
1)
Post
the two topics you identified as most relevant to your organization or to you personally, and explain why you selected those topics.
2)
Identify the topic you selected for your Evaluation Project, and propose three potential evaluation goals for this topic.
3)
Identify the viewpoint you would use with each goal, and explain why.
Required Readings
Friedman, C. P., & Wyatt, J. C. (2010). Evaluation methods in biomedical informatics (2nd ed.). New York, NY: Springer Science+Business Media, Inc
.
Chapter 2, “Evaluation as a Field” (pp. 21–47)
This chapter defines.
A Comparison of Key Models in Health InformaticsAs part of this co.docxJospehStull43
A Comparison of Key Models in Health Informatics
As part of this course, you will be developing an evaluation plan based on an appropriate model. For this Assignment, you will examine in depth the four models introduced in this week's Learning Resources (
Technology Acceptance, Model Diffusion of Innovations, Disruptive Innovation, Sociotechnical Theory Models
).
By increasing your familiarity with these key models, you will more easily recognize which would be most appropriate for the evaluation you decide to perform.
To prepare:
Review the four research models covered in this week’s Learning Resources.
Consider the key points of each and when they would be the most appropriate choice for an evaluation.
To complete
this Assignment:
By Thursday 12/22/2016 by 5pm,
1)
Create graphic representations of the four models, including descriptions of each overall model, key components, who was involved in their development, key ways they have been used, and potential uses in health informatics.
2)
These representations will be for your use in your upcoming course project, so the greater the detail, the more useful these representations will be to you.
3)
Potential formats could include but are not limited to tables, mind maps, Venn diagrams, or concept maps.
P.S. include an introduction and a summary. The introduction must end with a purpose statement (e.g. “The purpose of this paper is to …” ) in APA format.
Use the references listed in the instructions area for this assignment.
Thank you!
Required Readings
Technology Acceptance Model
Kowitlawakul, Y. (2011). The Technology Acceptance Model: Predicting nurses’ intention to use telemedicine technology (eICU). Computers, Informatics, Nursing, 29(7), 411–418.
Retrieved from the Walden Library databases.
Nurses encounter a variety of technological tools that are used in their field. This article explores the technology acceptance model and how it applies to nurses’ intention to use telemedicine technology.
Pai, F.-Y., & Huang, K. (2011). Applying the Technology Acceptance Model to the introduction of healthcare information systems. Technological Forecasting and Social Change, 78(4), 650–660.
Retrieved from the Walden Library databases.
This article focuses on the attempt to develop a model that will assist nurses in mastering the use of health information technology (HIT), thus enabling them to spend more time on patient care and less on clerical-type duties. The authors also studied how the use of HIT could increase patient safety.
Rippen, H. E., Pan, E. C., Russell, C., Byrne, C. M., & Swift, E. K. (2013). Organizational framework for health information technology. International Journal of Medical Informatics, 82(4), e1–e13.
Retrieved from the Walden Library databases.
In this article, the authors highlight results of a literature review on the implementation of health information technology and the related theories and models. Based on their research, the authors developed a fra.
Similar to Conversations in Healthcare Service Design (20)
RSD10 Keynote. Dr Klaus Krippendorff suggests that designers become critical of what their work supports and cognizant of and accountable for the systemic consequences of their designs.
The main mission of systems-oriented design is to build the designer’s own interpretation and implementation of systems thinking so that systems thinking can fully benefit from design thinking and practice and vice versa.
A cross-sectoral project for the systemic design of regional dyeing value chains
https://rsdsymposium.org/design-circular-colours-regional-dyeing-value-chains/
Balancing Acceleration and Systemic Impact: Finding leverage for transformation in SDG change strategies
https://rsdsymposium.org/balancing-acceleration-and-systemic-impact-finding-leverage-for-transformation-in-sdg-change-strategies/
Using scenarios for system prototyping
https://rsdsymposium.org/option-evaluation-in-multi-disciplinary-strategic-design-using-scenarios-for-system-prototyping/
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
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This document is designed as an introductory to medical students,nursing students,midwives or other healthcare trainees to improve their understanding about how health system in Sri Lanka cares children health.
CHAPTER 1 SEMESTER V - ROLE OF PEADIATRIC NURSE.pdfSachin Sharma
Pediatric nurses play a vital role in the health and well-being of children. Their responsibilities are wide-ranging, and their objectives can be categorized into several key areas:
1. Direct Patient Care:
Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
This includes tasks like:
Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
3. Collaboration and Advocacy:
Objective: Collaborate effectively with doctors, social workers, therapists, and other healthcare professionals to ensure coordinated care for children.
Objective: Advocate for the rights and best interests of their patients, especially when children cannot speak for themselves.
This includes tasks like:
Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
4. Professional Development and Research:
Objective: Stay up-to-date on the latest advancements in pediatric healthcare through continuing education and research.
Objective: Contribute to improving the quality of care for children by participating in research initiatives.
This includes tasks like:
Attending workshops and conferences on pediatric nursing.
Participating in clinical trials related to child health.
Implementing evidence-based practices into their daily routines.
By fulfilling these objectives, pediatric nurses play a crucial role in ensuring the optimal health and well-being of children throughout all stages of their development.
The Importance of Community Nursing Care.pdfAD Healthcare
NDIS and Community 24/7 Nursing Care is a specific type of support that may be provided under the NDIS for individuals with complex medical needs who require ongoing nursing care in a community setting, such as their home or a supported accommodation facility.
Trauma Outpatient Center is a comprehensive facility dedicated to addressing mental health challenges and providing medication-assisted treatment. We offer a diverse range of services aimed at assisting individuals in overcoming addiction, mental health disorders, and related obstacles. Our team consists of seasoned professionals who are both experienced and compassionate, committed to delivering the highest standard of care to our clients. By utilizing evidence-based treatment methods, we strive to help our clients achieve their goals and lead healthier, more fulfilling lives.
Our mission is to provide a safe and supportive environment where our clients can receive the highest quality of care. We are dedicated to assisting our clients in reaching their objectives and improving their overall well-being. We prioritize our clients' needs and individualize treatment plans to ensure they receive tailored care. Our approach is rooted in evidence-based practices proven effective in treating addiction and mental health disorders.
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...Kumar Satyam
According to TechSci Research report, "India Clinical Trials Market- By Region, Competition, Forecast & Opportunities, 2030F," the India Clinical Trials Market was valued at USD 2.05 billion in 2024 and is projected to grow at a compound annual growth rate (CAGR) of 8.64% through 2030. The market is driven by a variety of factors, making India an attractive destination for pharmaceutical companies and researchers. India's vast and diverse patient population, cost-effective operational environment, and a large pool of skilled medical professionals contribute significantly to the market's growth. Additionally, increasing government support in streamlining regulations and the growing prevalence of lifestyle diseases further propel the clinical trials market.
Growing Prevalence of Lifestyle Diseases
The rising incidence of lifestyle diseases such as diabetes, cardiovascular diseases, and cancer is a major trend driving the clinical trials market in India. These conditions necessitate the development and testing of new treatment methods, creating a robust demand for clinical trials. The increasing burden of these diseases highlights the need for innovative therapies and underscores the importance of India as a key player in global clinical research.
The Impact of Meeting: How It Can Change Your Life
Conversations in Healthcare Service Design
1. Jonathan Romm, Palak Dudani, and Shivani Prakash
RSD9 Symposium - Systemic Design for Well-being: From Human to Humane
Conversations
in Healthcare
Service Design
2. The Oslo School of Architecture and Design (AHO) - Institute of Design
3. The Oslo School of Architecture and Design AHO
Institute of Design
The Norwegian
healthcare system
6. (Begun, Zimmerman,
& Dooley, 2003)
(Begun et al. 2003; Lichtenstein,2014; Oliveira et al. 2005; Wang et al. 2015)
(Lichtenstein 2014; Oliveira et al. 2005; Wang et al. 2015)
Generative
emergence of
innovations inside
complex systems
7. (Granovetter 1973; Olson 2020)
Bridging across silos
increases the plausibility
for renewal and innovation
8. Conversations in healthcare interventions are defined as:
‘A collaborative process in which
meaning and organization are
jointly created’
(Jones 2010; Jordan et al. 2009: 2)
10. Service design in healthcare is increasing
(Mager et al. 2017; Mager et al. 2016; Jones 2013; Vink 2019; Donetto et al. 2015)
11. (Vink et al. 2020)
Our interest in service design
Design of
Services
Design for
Services
Service Ecosystem
Design
12. The evolving healthcare design practice
Healthcare Design
Iterative, exploratory
Lived experience
Linear, protocol based
Randomised Controlled Trials
Approach
Primary evidence
(Freire and Sangiorgi 2010; Sangiorgi et al. 2017; Tõnurist et al. 2017; Molloy 2018)
13. Embedded design labs -
pop-up design studios in healthcare
● Embedded into a healthcare context
● Maintains a critical outsider view
● Creates a sense of ownership to proposals
● Introduces a cocreative approach
Jonathan Romm | Spaces for co-designing health and care | Institute of design | AHO | C3 Center For Connected Care
Embedded
Design Lab
D D
Exploring embedded design labs
Healthcare context
15. How do service designers in
embedded design labs help to
change the conversations inside
healthcare systems?
16. Akershus University Hospital (Ahus) 2018
Center for Elderly Medicine
Oslo University Hospital (OUH) 2019
Hospital at Home Services
Methodology: Action Research by Design
(Heron & Reason 1997; Frayling 1993; Jonas 2007; Sevaldson 2010)
17. Paulina Buvinic, Palak Dudani, Vilde Aasen, Frøya Thue, Frida
Brievik, Mengxue Zhou, Timo Tveit, Ester Kaasa, Karen Byskov,
Alice Smejkalova, Trygve Restan,
Akershus University Hospital intervention (Spring 2018)
18. End of life care for the elderly
Center for Elderly Medicine at
Akershus University Hospital
19. Ida Margrethe Sørensen, Marie Frogner, Martin Theodor Gravdahl Vange, Morten Mellingen
Welle-Watne, Raoul Ronald Antoni Koreman, Amir Seyedamirarsalan Shamsabadi, Shivani Prakash,
Tord Halvor Langfeldt Stenstadvold (students) & Sara Graversen (lecturer)
Oslo University Hospital intervention (Spring 2019)
20. Hospital at Home Services at
the Oslo University Hospital
Hospital at home for
patients recovering from
stem-cell transplantation
21. Student research diaries Reflections on conversations Summarizing posters
reflect
plan
act
observe
reflect further
question
reflect
plan
act
observe
further
question
Data collection
37. Acknowledgments
The funding for this research was provided by the Centre for Connected Care (C3) and the Centre for Design Research at
the Oslo School of Architecture and Design (AHO). We are grateful for the support and guidance provided by Frida
Almquist, Simon Clatworthy, Sara Hardy Graversen, Peter Jones, Andrew Morrison, and Josina Vink.
This research was done as a collaborative effort involving many people. We would like to thank all the members of the
reference group at Akershus University Hospital, coordinated by Bendik Westlund Hegna. Our warmest thanks goes to the
coresearching students from AHO’s Service Design MA Studio, Spring 2018: Pauline Buvinic, Karen Byskov, Ester Kaasa,
Alice Smejkalova, Timo Treit, Vilde Rebekka Aasen, Frida Breivik, Trygve Restan, Frøya Thune and Mengxue Zhou.
We would also like to express our gratitude to the reference group at the Oslo University Hospital, coordinated by Camilla
Stolp, Elisabeth Dreier Sørvik, Mona Helén Rønningsen, and Christian Skattum. Once again, our warmest thanks goes to
the coresearching students from AHO’s Service Design MA Studio, Spring 2019: Ida Margrethe Sørensen, Marie Frogner,
Martin Theodor Gravdahl Vange, Morten Mellingen Welle-Watne, Raoul Ronald Antoni Koreman, Amir Seyedamirarsalan
Shamsabadi, and Tord Halvor Langfeldt Stenstadvold.
38. References
Begun, J. W., Zimmerman, B., & Dooley, K. (2003). Health Care Organizations as Complex Adaptive Systems. In S. S. Mick &
M. E. Wyttenbach (Eds.), Advances in Health Care Organization Theory (1st ed., pp. 253–288). San Francisco:
Jossey-Bass. https://doi.org/10.1097/HCM.0000000000000284
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183–206.
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