Kanban is a lean methodology for managing workflow. It uses visual cues like boards and cards to limit work in progress and optimize flow. The document discusses Kanban principles of starting with your current process and evolving it, as well as practices like visualizing work, limiting work in progress, measuring and managing flow, making policies explicit, and collaborating to improve. Examples of Kanban boards and metrics like cumulative flow diagrams are provided to illustrate Kanban concepts and techniques.

1. Jeff Kosciejew
@kosciejew
kosciejew@gmail.com
Getting started
using Kanban

2. What is Kanban?
1. It’s much more than Post-it® notes on a wall
2. It’s a set of change management methods…
3. Governed by four principles…
4. That lead to six practices

3. Four Kanban Principles
1. Start with what you do now
2. Evolve to a different way of working
3. Respect the initial roles and accountabilities
4. Encourage acts of leadership at all levels

4. 1. Visualize the work
2. Limit WIP (Work in Process)
3. Measure & manage flow
4. Make system policies explicit
5. Create feedback loops
6. Collaborate & experiment to improve
Six Kanban Practices

5. Doing
Options Analyse Work Approve Deliver Done
A Kanban board

6. Doing
To Do Design Develop Test Deploy Done
A Kanban board

13. Options Analyse Work Approve Deliver Done
A Kanban board

14. Exercise I A 1
II
III
B
C
2
3

15. Exercise I A 1
II B 2
III C 3
IV D 4
V E 5
VI F 6
VII G 7
VIII H 8
IX I 9
X J 10

16. Options Analyse Work Approve Deliver Done
A Kanban board

17. A Kanban board
(∞) (4) (2) (4) (3) (∞)
Options Analyse Work Approve Deliver Done

18. A Kanban board
(∞) (4) (2) (4) (3) (∞)
Expedite
Options Analyse Work Approve Deliver Done

19. Types of work:
Class of service
1. Standard
$
t
3. Expedite
$
t
2. Fixed date
$
t
4. Intangible
$
t*

20. Card design…
As important as the board

21. Size: 3 Ended:Started:
Activity:
Blocked
By:
Days:
ID: 123x
Redesign the approval process
Type:
Card design…
As important as the board

22. Policies and
commitment
1. Explicit policies help people understand the
state of the work and its readiness to
progress
2. Understand where commitments to
act are being made to measure better

23. A Kanban board
(∞) (4) (2) (4) (3) (∞)
Expedite
Options Analyse Work Approve Deliver Done
Commitment
point
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed

24. 24
Cumulative Flow Diagram

25. TIMEINPROCESS
90%
AVERAGE
DATE DELIVERED
TIME IN PROCESS SCATTER PLOT
units of time per units of work

26. FREQUENCY
TIME IN PROCESS
TIME IN PROCESS
DISTRIBUTION
MULTI-MODAL

27. TIMEINPROCESS
90%
DATE DELIVERED
AVERAGE

28. TIMEINPROCESS
THROUGHPUT
Units of work per unit of time
DATE DELIVERED

29. TIMEINPROCESS
DATE DELIVERED
9 9 11
6
4
6
4
10
13

30. A Kanban board
(∞) (4) (2) (4) (3) (∞)
Expedite
Options Analyse Work Approve Deliver Done
Commitment
point
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
What needs
to be true for
the state of
the item to
proceed
Done
point

31. Methods to manage change
Mike Rother – The Toyota Kata

32. Methods to manage change

33. Change
Information
Replenishment
Bi-weekly
Kanban
Meeting
Daily
Delivery
Planning
Meeting
Weekly
Service
Delivery
Review
Bi-weekly
Risk
Review
Monthly
Operations
Review
MonthlyStrategy
Review
Monthly
https://medium.com/@justynapindel/the-seven-kanban-cadences-
Kanban cadences

34. Change
Information
Replenishment
Bi-weekly
Kanban
Meeting
Daily
Delivery
Planning
Meeting
Weekly
Service
Delivery
Review
Bi-weekly
Risk
Review
Monthly
Operations
Review
MonthlyStrategy
Review
Monthly
Feedback loops

35. Visualize
Manage flow
Experiment to evolve
Limit WIP
Kanban summary

36. A place to start
https://bit.ly/31nh3Qa

37. • Kanban from the Inside - Mike Burrows, 2014
• Personal Kanban - Jim Bensen & Tonianne DeMaria Barry,
2011
• Making Work Visible - Dominica DeGrandis, 2017
• Stop Starting, Start Finishing - Arne Rooke, 2013
• Kanban in Action - Marcus Hammarberg & Joakim Sunden,
2014
• Kanban: Successful Evolutionary Change for Your Technology
An incomplete list of great books

38. https://bit.ly/2VObeKI

39. Getting started
using Kanban
Jeff Kosciejew
@kosciejew
kosciejew@gmail.com