KAMESH CHETTY
                                                                                                 10408 Dickson Lane  Charlotte, NC 28262
                                                                                             Residence: (704) 503-0956  Cell: (704) 807-2426
Earned MS and BS degrees                                                                                  E-mail: kameshchetty@gmail.com

                                         VICE PRESIDENT, APPLICATION SERVICES
                       Instrumental in generating $1.5 billion in revenue and saving $400 million during career.

Global Senior Executive with a record of achievements in managing global teams and conducting business in
North America, Asia Pacific, Latin America, and Europe. Provide 20 years of impressive achievements and
rich experience in division turnaround leadership, multi-cultural and global organizational management, and
new business development, project management & systems integration. Exceptional ability to conceptualize
new solutions, penetrate new markets, and generate millions of dollars in revenue.

Visionary leader who excels in creating innovative technology solutions by developing well-designed,
repeatable processes to support business goals and generate a strong ROI on investments. Regarded by peers
as a paradigm shifter, a turnaround expert, and a highly motivated team leader who recruits and manages
peak-performing teams in multiple countries.

 Developed exceptional expertise in turnaround leadership, revenue generation, cost saving strategies,
     global team management, and global delivery model.
 Cross-industry experience includes manufacturing, healthcare, financial services and public sector.
 Traveled to several countries in Latin America, United Kingdom, Continental Europe and Asia Pacific to
     conduct business.
 Regarded as a turnaround specialist with great success restoring operational excellence to organizations,
     departments, projects and initiatives.
 Technology pacesetter who combines technical and business expertise to penetrate untapped markets and
     secure a competitive advantage. Viewed as an insightful strategist who can rapidly identify and act upon
     lucrative business opportunities across the globe.

                                                              AREAS OF EXPERTISE

               Turnaround Leadership  Business Development  P&L Management  Business Process
             Reengineering  Strategic Partner Relationships  Multi-national/Global Team Management 
               Outsourcing Leadership  Technology Solution Development  Program Management 

                             CAREER PATH / KEY PROJECTS & ACCOMPLISHMENTS

UNISYS, Charlotte, NC...............................................................................................................................2003 to Present
Fortune 500, 133-year-old company recognized as a major player in the information technology consulting industry with
intense focus on services and technology.

     VICE PRESIDENT, APPLICATION SERVICES
     Staff: nearly 500 Directors, Partners, Project Managers, Business Analysts, Architects, living in North America, Brazil,
     Chile, Argentina, Holland, India, Malaysia, and Singapore; Budget: $60 million

     Created mission-critical turnaround strategies to address several significant departmental issues. Executed
     action plans that slashed application service delivery costs, rapidly improved quality performance,
     changed customer support business affected by low profit margins and unacceptable customer satisfaction
     levels, and standardized technology processes and tools.

     Spearhead a 500-person, multi-country global organization that delivers software solutions to global
     Fortune 1000 businesses. Demanding executive role concentrates on global application delivery, global
     customer relationships and retention strategies, worldwide customer support, and new business
Kamesh Chetty                                     Cell: (704) 807-2426                                           Page 2 of 4
    development strategies for North America. Primary functions also involve Profit & Loss management,
    turnaround management strategies, and multi-cultural staff management.

     Challenged to lead and manage over 120 accounts in North America and generated revenue valued
         at several million dollars selling to install base
     Single point accountability for development, delivery and support of all the Public Sector
         programs globally and all Financial Sector programs for North America. Programs collectively
         generated over 200 M in revenue annually for Unisys
     Contributed to $100 million in corporate savings by shifting over a dozen programs to globally
         sourced development centers and eliminating high-cost onshore activities.
     Restored profit by executing critical strategies to move an $80 million application support business
         from a negative gross margin to a positive 60% gross margin. Actions prompted a $40 million annual
         savings.
     Captured more than $30 million per year by leveraging business development expertise and
         tapping into North America’s financial services and public sectors.
     Triggered $50+ million in annual savings by transforming Application Services to a high mature
         CMMi L5 organization. Key event enabled group to have a better work schedule, and improve cost
         variance, schedule variance, and quality results.
     Managed the delivery of numerous and complex application service projects valued at several
         million dollars. Successful projects leveraged an effective global sourcing model, and contributed
         millions of dollars in top and bottom-line.

FIREPOND, INC. (formerly CWC, Inc.) – Minneapolis, MN.....................................................................1996 to 2003
Publicly held CRM software and services company specializing in guided selling, configuration and online customer
assistance solutions aimed at helping companies enhance profitability and retain customers.

    VICE PRESIDENT, GLOBAL PROFESSIONAL SERVICES AND SUPPORT – 2000 to 2003
    Staff: 200: Directors, Project Managers, Architects, Principals, Business Analysts, Consultants; Budget: $20 million


    Member of executive management team challenged to turn around the professional services organization
    plagued with multiple problems including years of unprofitability, runaway projects, high
    implementation costs, and shortage of new customers. Took aggressive measures to cut costs and restore
    profitability.

    Key activities entailed P&L management, presiding over consulting activities, negotiating contracts and
    rates with vendors and customers, overseeing technical delivery and relationship management of North
    American customers, teaming with sales and marketing colleagues, partnering with product team to
    bridge gap between existing products and market needs, creating strategic plans, establishing
    performance standards and priorities, hiring and coordinating training for new consultants, and more.
    Member of Product Advisory Board charged with driving forward Firepond products and business.

     Orchestrated a turnaround for the Professional Service Organization and restored profitability by
         aggressively selling add-on services and instituting cash flow management procedures. Delivered a
         40% profit margin for 5 consecutive quarters.
     Managed technical delivery initiatives and directed all North American projects. Initiated “Project
         Steering,” “Project Reviews,” and “Change Management” initiatives during all implementations.
         Efforts produced a 100% successful implementation rate and highly satisfied customers.
     Teamed with product management to deploy a phasing out strategy regarding all unsupported
         products. Renegotiated maintenance contracts enabling sunset products to be removed from
         maintenance. Encouraged customers to migrate to supported product versions; triggered technical
         support quality improvements and lowered costs by $400,000 in 2002.
     Assisted sales organization in pre-sales activities, and enabled sales and marketing organization to
         boost sales pipeline.

    DIRECTOR, TECHNOLOGY CONSULTING – 1999 to 2000
Kamesh Chetty                                 Cell: (704) 807-2426                                       Page 3 of 4
    Staff: 100: Project Managers, Technical Managers, Systems Architects, Business Analysts, Developers; Budget: $10
    million


    Resolved a number of challenging issues including lack of a robust implementation methodology,
    haphazard management of offshore resources, and a significant gap between products that were sold but
    did not exist. Focused on effectively managing the technical delivery of all North American and some
    European engagements utilizing offshore and onsite resources.

    Primary activities included technical delivery for North American customers, driving implementation
    methodologies, utilizing offshore and onsite resources, hiring and managing consultants, teaming with
    sales, marketing and product teams to bridge technology product gaps and increase sales, establishing
    consulting objectives, and much more. Member of Product Advisory Board charged with driving forward
    Firepond products.

     Championed the adoption of new implementation methodology (Rapid FIRE) and supporting tools
         that increased customer’s ROI and reduced risks during implementations. Methodology based on
         Rational Unified Process (RUP) slashed implementation time by a factor of 3, and achieved nearly
         $800,000 cost saving for customer during each implementation.
     Generated over $10 million in revenue by conceiving and productizing Insurance Sales Performer
         for insurance industry brokers. Flagship product drastically lowered implementation time from 18-24
         months to 4 - 6 months and delivered over $1 million in savings during each implementation.
     Reduced costs by $20+ million in 2 years by establishing implementation projects based on offshore
         resources. Effort enabled company to tap into offshore partner’s vast technical resource pool.

    TECHNICAL MANAGER / ADVISORY SYSTEM ARCHITECT – 1996 to 1999
    Staff: 20: Developers, Senior Developers


    Joined company to architect and manage development of a web-based Sales Configuration and
    Opportunity Management System and client server mode for several key customers.

     Appointed as Lead System Architect during the development and deployment of a Sales Force
         Automation tool for Hitachi Construction Machinery that supported Japanese and English languages.
         Project was the first Japanese project for the company, was a huge success, and delivered $3 million in
         revenue. Successful project paved the way for company to penetrate the Japanese market.
     Directed the architecture and technical delivery of one of the largest deployments ever for ABB
         customer. $15 million account involved implementation of a web-based Sales Configuration System
         and Opportunity Management application. Guided a team of 30. Earned promotion due to success.
     Contributed to $20 million in revenue by architecting and managing the development and
         deployment of Sales Configuration and Opportunity Management Systems for Diebold, Hitachi
         Construction Machinery, and Torrington.

SYSTIME COMPUTER SYSTEMS (INDIA) LTD. – Chennai, India..........................................................1987 to 1996
Large offshore development company based in India that boasts a large customer base across the globe.

     SENIOR SYSTEMS EXECUTIVE – 1994 to 1996
     Staff: 100: Project Managers, Architects, Analysts, Programmers, Testers; Budget: $2M USD


     Promoted to manage the offshore development center, spearhead multiple projects for local and
     international customers, and preside over the technical delivery of all engagements.

      Supervised development team that created a graphical user interface for a neural network
          simulation environment at Siemens’ Research and Development Department in Germany. Customer
          subsequently marketed this product to large financial institutions for forecasting and modeling
          purposes.
Kamesh Chetty                           Cell: (704) 807-2426                               Page 4 of 4

 Architected and designed POLARIS (Public Online Advance Ticket Reservation and Information
    System) for large road transportation organizations across India. POLARIS is the flagship product
    and has been used by numerous large Indian transportation businesses.
 Member of development team who developed UNISAM with Complete Business Solutions, Inc.
    (CBSI). UNISAM provides a recovery based ISAM system on a CTOS platform. Unisys acquired the
    product and continues to market it.

SYSTEMS EXECUTIVE – 1991 to 1994  SYSTEMS ANALYST – 1989 to 1991  SYSTEMS
PROGRAMMER – 1987 to 1989
                                           EDUCATION

            Master of Science, Computer Science – 2002  St. Thomas University – Minnesota
Bachelor of Science, Computer Science (Honors) – 1987  National Institute of Technology – Trichy, India

Kamesh Chetty

  • 1.
    KAMESH CHETTY 10408 Dickson Lane  Charlotte, NC 28262 Residence: (704) 503-0956  Cell: (704) 807-2426 Earned MS and BS degrees E-mail: kameshchetty@gmail.com VICE PRESIDENT, APPLICATION SERVICES Instrumental in generating $1.5 billion in revenue and saving $400 million during career. Global Senior Executive with a record of achievements in managing global teams and conducting business in North America, Asia Pacific, Latin America, and Europe. Provide 20 years of impressive achievements and rich experience in division turnaround leadership, multi-cultural and global organizational management, and new business development, project management & systems integration. Exceptional ability to conceptualize new solutions, penetrate new markets, and generate millions of dollars in revenue. Visionary leader who excels in creating innovative technology solutions by developing well-designed, repeatable processes to support business goals and generate a strong ROI on investments. Regarded by peers as a paradigm shifter, a turnaround expert, and a highly motivated team leader who recruits and manages peak-performing teams in multiple countries.  Developed exceptional expertise in turnaround leadership, revenue generation, cost saving strategies, global team management, and global delivery model.  Cross-industry experience includes manufacturing, healthcare, financial services and public sector.  Traveled to several countries in Latin America, United Kingdom, Continental Europe and Asia Pacific to conduct business.  Regarded as a turnaround specialist with great success restoring operational excellence to organizations, departments, projects and initiatives.  Technology pacesetter who combines technical and business expertise to penetrate untapped markets and secure a competitive advantage. Viewed as an insightful strategist who can rapidly identify and act upon lucrative business opportunities across the globe. AREAS OF EXPERTISE Turnaround Leadership  Business Development  P&L Management  Business Process Reengineering  Strategic Partner Relationships  Multi-national/Global Team Management  Outsourcing Leadership  Technology Solution Development  Program Management  CAREER PATH / KEY PROJECTS & ACCOMPLISHMENTS UNISYS, Charlotte, NC...............................................................................................................................2003 to Present Fortune 500, 133-year-old company recognized as a major player in the information technology consulting industry with intense focus on services and technology. VICE PRESIDENT, APPLICATION SERVICES Staff: nearly 500 Directors, Partners, Project Managers, Business Analysts, Architects, living in North America, Brazil, Chile, Argentina, Holland, India, Malaysia, and Singapore; Budget: $60 million Created mission-critical turnaround strategies to address several significant departmental issues. Executed action plans that slashed application service delivery costs, rapidly improved quality performance, changed customer support business affected by low profit margins and unacceptable customer satisfaction levels, and standardized technology processes and tools. Spearhead a 500-person, multi-country global organization that delivers software solutions to global Fortune 1000 businesses. Demanding executive role concentrates on global application delivery, global customer relationships and retention strategies, worldwide customer support, and new business
  • 2.
    Kamesh Chetty Cell: (704) 807-2426 Page 2 of 4 development strategies for North America. Primary functions also involve Profit & Loss management, turnaround management strategies, and multi-cultural staff management.  Challenged to lead and manage over 120 accounts in North America and generated revenue valued at several million dollars selling to install base  Single point accountability for development, delivery and support of all the Public Sector programs globally and all Financial Sector programs for North America. Programs collectively generated over 200 M in revenue annually for Unisys  Contributed to $100 million in corporate savings by shifting over a dozen programs to globally sourced development centers and eliminating high-cost onshore activities.  Restored profit by executing critical strategies to move an $80 million application support business from a negative gross margin to a positive 60% gross margin. Actions prompted a $40 million annual savings.  Captured more than $30 million per year by leveraging business development expertise and tapping into North America’s financial services and public sectors.  Triggered $50+ million in annual savings by transforming Application Services to a high mature CMMi L5 organization. Key event enabled group to have a better work schedule, and improve cost variance, schedule variance, and quality results.  Managed the delivery of numerous and complex application service projects valued at several million dollars. Successful projects leveraged an effective global sourcing model, and contributed millions of dollars in top and bottom-line. FIREPOND, INC. (formerly CWC, Inc.) – Minneapolis, MN.....................................................................1996 to 2003 Publicly held CRM software and services company specializing in guided selling, configuration and online customer assistance solutions aimed at helping companies enhance profitability and retain customers. VICE PRESIDENT, GLOBAL PROFESSIONAL SERVICES AND SUPPORT – 2000 to 2003 Staff: 200: Directors, Project Managers, Architects, Principals, Business Analysts, Consultants; Budget: $20 million Member of executive management team challenged to turn around the professional services organization plagued with multiple problems including years of unprofitability, runaway projects, high implementation costs, and shortage of new customers. Took aggressive measures to cut costs and restore profitability. Key activities entailed P&L management, presiding over consulting activities, negotiating contracts and rates with vendors and customers, overseeing technical delivery and relationship management of North American customers, teaming with sales and marketing colleagues, partnering with product team to bridge gap between existing products and market needs, creating strategic plans, establishing performance standards and priorities, hiring and coordinating training for new consultants, and more. Member of Product Advisory Board charged with driving forward Firepond products and business.  Orchestrated a turnaround for the Professional Service Organization and restored profitability by aggressively selling add-on services and instituting cash flow management procedures. Delivered a 40% profit margin for 5 consecutive quarters.  Managed technical delivery initiatives and directed all North American projects. Initiated “Project Steering,” “Project Reviews,” and “Change Management” initiatives during all implementations. Efforts produced a 100% successful implementation rate and highly satisfied customers.  Teamed with product management to deploy a phasing out strategy regarding all unsupported products. Renegotiated maintenance contracts enabling sunset products to be removed from maintenance. Encouraged customers to migrate to supported product versions; triggered technical support quality improvements and lowered costs by $400,000 in 2002.  Assisted sales organization in pre-sales activities, and enabled sales and marketing organization to boost sales pipeline. DIRECTOR, TECHNOLOGY CONSULTING – 1999 to 2000
  • 3.
    Kamesh Chetty Cell: (704) 807-2426 Page 3 of 4 Staff: 100: Project Managers, Technical Managers, Systems Architects, Business Analysts, Developers; Budget: $10 million Resolved a number of challenging issues including lack of a robust implementation methodology, haphazard management of offshore resources, and a significant gap between products that were sold but did not exist. Focused on effectively managing the technical delivery of all North American and some European engagements utilizing offshore and onsite resources. Primary activities included technical delivery for North American customers, driving implementation methodologies, utilizing offshore and onsite resources, hiring and managing consultants, teaming with sales, marketing and product teams to bridge technology product gaps and increase sales, establishing consulting objectives, and much more. Member of Product Advisory Board charged with driving forward Firepond products.  Championed the adoption of new implementation methodology (Rapid FIRE) and supporting tools that increased customer’s ROI and reduced risks during implementations. Methodology based on Rational Unified Process (RUP) slashed implementation time by a factor of 3, and achieved nearly $800,000 cost saving for customer during each implementation.  Generated over $10 million in revenue by conceiving and productizing Insurance Sales Performer for insurance industry brokers. Flagship product drastically lowered implementation time from 18-24 months to 4 - 6 months and delivered over $1 million in savings during each implementation.  Reduced costs by $20+ million in 2 years by establishing implementation projects based on offshore resources. Effort enabled company to tap into offshore partner’s vast technical resource pool. TECHNICAL MANAGER / ADVISORY SYSTEM ARCHITECT – 1996 to 1999 Staff: 20: Developers, Senior Developers Joined company to architect and manage development of a web-based Sales Configuration and Opportunity Management System and client server mode for several key customers.  Appointed as Lead System Architect during the development and deployment of a Sales Force Automation tool for Hitachi Construction Machinery that supported Japanese and English languages. Project was the first Japanese project for the company, was a huge success, and delivered $3 million in revenue. Successful project paved the way for company to penetrate the Japanese market.  Directed the architecture and technical delivery of one of the largest deployments ever for ABB customer. $15 million account involved implementation of a web-based Sales Configuration System and Opportunity Management application. Guided a team of 30. Earned promotion due to success.  Contributed to $20 million in revenue by architecting and managing the development and deployment of Sales Configuration and Opportunity Management Systems for Diebold, Hitachi Construction Machinery, and Torrington. SYSTIME COMPUTER SYSTEMS (INDIA) LTD. – Chennai, India..........................................................1987 to 1996 Large offshore development company based in India that boasts a large customer base across the globe. SENIOR SYSTEMS EXECUTIVE – 1994 to 1996 Staff: 100: Project Managers, Architects, Analysts, Programmers, Testers; Budget: $2M USD Promoted to manage the offshore development center, spearhead multiple projects for local and international customers, and preside over the technical delivery of all engagements.  Supervised development team that created a graphical user interface for a neural network simulation environment at Siemens’ Research and Development Department in Germany. Customer subsequently marketed this product to large financial institutions for forecasting and modeling purposes.
  • 4.
    Kamesh Chetty Cell: (704) 807-2426 Page 4 of 4  Architected and designed POLARIS (Public Online Advance Ticket Reservation and Information System) for large road transportation organizations across India. POLARIS is the flagship product and has been used by numerous large Indian transportation businesses.  Member of development team who developed UNISAM with Complete Business Solutions, Inc. (CBSI). UNISAM provides a recovery based ISAM system on a CTOS platform. Unisys acquired the product and continues to market it. SYSTEMS EXECUTIVE – 1991 to 1994  SYSTEMS ANALYST – 1989 to 1991  SYSTEMS PROGRAMMER – 1987 to 1989 EDUCATION Master of Science, Computer Science – 2002  St. Thomas University – Minnesota Bachelor of Science, Computer Science (Honors) – 1987  National Institute of Technology – Trichy, India