Kerstin Wright is seeking an administrative position with over 15 years of experience in customer service, patient care, data processing, and administrative support. She has worked in fast-paced medical offices and billing offices, maintaining patient charts and records, handling payments and appointments, and processing medical data. She is proficient in Microsoft Office, particularly Excel, and has strong organizational, problem-solving, and communication skills.

1. Kerstin Wright 9345 Triumph CR. Lakeland, TN 38002
(901) 356-6400 atlantic800@att.net
ADMINISTRATION ASSISTANT
Career summary: Customer service and Patient care focused Administrative Assistant and Data Processing Clerk with over 15 years of experience
is seeking a position within a medical office environment or general business. Provided a variety of administrative support in a fast paced and high
volume medical clinic and medical billing office. Proficient, problem solving and reliable to produce quality work.
Highlights: ADMINISTRATIVE ABILITIES PERSONAL ABILITIES
Database Administration Strong Problem solver
Office procedures Results-oriented
Patient-focused care Meticulous attention to detail
Microsoft Office proficiency Resourceful
Computer-savvy Excellent communication skills
Microsoft Excel certified Medical terminology
Customer service-oriented Maintained AR and AP
Advanced clerical knowledge Prepared and disbursed Payroll
Word and Data processing High organizational skills
Front-end operations Bilingual in German
Work experience:
Randstad USA May 2013- Sept 2014
Temporary Medical Administrative Associate at West Cancer Center and Temporary Data Processor Associate
Provided with patient focused care a variety of administrative support in a fast paced and high volume cancer clinic for patients, nurses and
doctors.
• Maintained front desk operations and procedures to streamline the clinical flow for patients
• Created, maintained and documented patient charts
• Performed patient relations operations including direct point of contact for patients, handling patients check in and
Set up and monitored procedure appointments with Radiology Department
• Collections of payments and deposit for procedures and transactions
• Created deposit reports for benefits administration department
• Electronic filing of documents
McKesson Dec 2007- April 2013
Medical data processing associate
Performed over six years medical data processing with a proven track record of increased end of month revenue for management
and clients. Processed high volume data from source documents into active template library( ATL) . Managed and maintained
client NexGen data base.
• Prepared documents for data processing
• Verified and corrections of source documents
• Researched and retrieved incorrect data information
• Monitored interface reports
• Produced and prepared data batches for electronic filing
• Managed application changes
• Competency to manage data efficiently and securely
Education
Lippstaedter Oberstufenzentrum Berlin Germany Sept. 1984-Feb 1987
Major: Internship in Business Administration and Economics
Beucke Oberschule Berlin Germany Jan. 1981-July 1984
Major: High school Diploma
Certifications
Southwest Tennessee Community College
Microsoft Excel Basic and Intermediate March 2004
References
Available upon request