If you want to hire and retain better talent, you better know what people want from you.
Katherine and Bob interviewed hundreds of people who switched jobs to consider what caused them to move. There are common patterns and struggling moments that stand in the way of progress in people’s careers.
In this Jobs for jobs talk, Katherine and Bob will share their research into the often unexpected motivations people have when they switch jobs and why your hiring process can be improved so that you are able to attract and retain the talent that you need.
Whether you’re considering a change of company or career, or striving to hire the best people in your company, prepare for your perspective to change.
Business of Software USA In-Person Conf – 26-28 Sept 2022
Seaport Hotel, Boston, MA
This is a slightly modified version (includes text of speaker notes) of the presentation that our CEO, Brennan, delivered at the CHRO Summit in Toronto. It focuses on why leaders need to focus on employee engagement more, why they don't currently and how to fix that.
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
How to successfully navigate a career changeJobTatkal
Do you feel stuck in your current position? Do you frequently daydream about choosing a more satisfying career? Ouch, you may be posed with a zillion questions. Am I happy with what I do? Why should I quit this to work in a new space? How soon should I stop to avoid regretting later?
What is it you plan to do with your one wild and precious life?
Poet Mary Oliver's timeless words strike a chord, especially while you ponder over a career switch.
Let's explore how you can successfully switch industries and stay relevant in your new job path.
This is a slightly modified version (includes text of speaker notes) of the presentation that our CEO, Brennan, delivered at the CHRO Summit in Toronto. It focuses on why leaders need to focus on employee engagement more, why they don't currently and how to fix that.
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
How to successfully navigate a career changeJobTatkal
Do you feel stuck in your current position? Do you frequently daydream about choosing a more satisfying career? Ouch, you may be posed with a zillion questions. Am I happy with what I do? Why should I quit this to work in a new space? How soon should I stop to avoid regretting later?
What is it you plan to do with your one wild and precious life?
Poet Mary Oliver's timeless words strike a chord, especially while you ponder over a career switch.
Let's explore how you can successfully switch industries and stay relevant in your new job path.
Using LinkedIn, Facebook, and Twitter can help you land that dream job. This presentation gives you tips and techniques to broaden your job search using social media and social selling.
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
Evaluating the pros and cons of moving on from your current job. What questions should you ask yourself before committing to leave? What is the strategy that will optimize your transition? I also teach you how to evaluate a job offer and leave gracefully from your current job when you have decided to move on. This presentation was given at a University of Michigan Club of NY meeting as part of their Career Programming series.
The coronavirus pandemic has put 100 million jobs at risk in India alone. The numbers globally are not any better.
Its probably the most uncertain time in history, for employed people and job seekers.
However, companies will take time to rebuild their workforce. Firms will focus on hiring for unique and specific skills. Companies will want to be and stay lean.
Thus, with more people competing for the same position, screening and interviewing processes will change and tighten up.
And your Interviewing skills can make or break your opportunity.
Are you ready to stand out from the crowd?
Join us in this live webinar on 4th July 2020, 12 noon (45 mins). Dr. Debolina Dutta will bring together 28 years of HR experience to help you amp your interviewing skills and differentiate yourself in this crucial conversation.
She will cover:
1 What employers are looking for (more so now)
2 Typical interviewing styles
3 How do you prepare to differentiate yourself.
This webinar is meant for Students, faculty, young workers, and anybody seeking a job in these troubling times. We want to help young workers and students prepare for a new way of hiring and working in the new normal.
Technology can aid business but it cannot replace human touch - Kankana BauraAnil Kaushik
There has been a massive transition in HR in the last few decades, moving from mere paper pushers to becoming strategic partners. Technology, analytics and robotics are fast gaining importance and certainly they have made processes easier and less people dependent. However, no technology can take over the emotions associated with people.
Finding Your Dream PM Job in 2021 by Glovo Product LeaderProduct School
Main Takeaways:
- How to evaluate if you need a change from the current role
- How to find the companies you would be a fit for
- How to compare multiple offers and decide the best option
Whether you’re in your first year of university or your last, the time to start planning your career is now. Learn how to prepare and make the most of your time at university in 8 steps, so that by the time you’re ready to graduate, you’re ready to launch straight into a successful career.
From learning how to decide what type of job, employer and workplace you want, to how to sell yourself and make valuable connections by networking, these tips will help uni students and graduates be prepared for the world of work and to find their place within it.
Planning for a successful career never stops. Once you’ve taken the 8 steps listed here, there are a number of other resources you can check out further advice on USQ’s Social Hub and USQ’s career resource centre, Career Hub.
What's Included:
-Most Common Hiring Criteria
-Questions based on Management Skills, Behavior and Motivation
-Legal and Illegal Inquiries
-Candidate Evaluation Form
-After the Interview Process
Company leadership and hiring managers are only as great as the team they build. So, it’s no surprise that a core responsibility of all group managers is to design and hire top talent for their organization. But, in order to be effective at hiring and building a grade-A team, managers need to know what questions to ask during the initial interview stages. By asking candidates strategic interview questions, hiring managers can quickly identify the best job candidates or potential employees.
Cory Eustice, Talent Director at Hart, reveals ways the most effective leaders interview candidates to identify those great hires.
You’ll learn:
*The interview process most leaders and managers take
*The art and science to developing custom and strategic interview questions based on the role
*What to look for in the interview answers received from candidates
*The top interview questions CEOs ask candidates
See more upcoming LinkedIn Talent Solutions webinars: https://lnkd.in/gjfYMp9
Frequently poor performing employees are put on a performance improvement plan (PIP) but how many bosses do employees put on a PIP? I am going to recommend that you think of a ninety-day improvement plan for your boss. Yes, a private ninety-day performance improvement plan, for you to see if your boss can be changed and or have the self-awareness of what he/she is not doing well or doing that is toxic.
You've Landed! The critical importance of NOT starting a new job like you hav...Greg David
It is NOT just the job search world that has changed---it is the ENTIRE career management world that has changed, and it continues to change at an ongoing rapid pace. Learn how to ‘onboard’ and begin a new employment relationship in a unique and very different way than you have before. Increase your long term job stability, success, and growth. Created and shard by Greg David Laka of Laka & Company. Greg.David@Laka.com 312-528-9107.
AI won't take your job but someone using AI will take your job.
AI is a major topic of discussion today. Debates rage about the ethics, the potential for human extinction, obliteration of the workforce and plenty more between AI sceptics and AI believers. The variety and pace of development of the technology is unparalleled. It's almost impossible to keep up.
In this series of sessions at BoS Conference USA 2023 we’ll deep dive into how Autobooks retooled their business and ask the question, “What Happens if Product, Sales & Marketing Work Together?”
https://businessofsoftware.org/events/business-of-software-conference-usa-2023/autobooks-case-study/
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Using LinkedIn, Facebook, and Twitter can help you land that dream job. This presentation gives you tips and techniques to broaden your job search using social media and social selling.
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
Evaluating the pros and cons of moving on from your current job. What questions should you ask yourself before committing to leave? What is the strategy that will optimize your transition? I also teach you how to evaluate a job offer and leave gracefully from your current job when you have decided to move on. This presentation was given at a University of Michigan Club of NY meeting as part of their Career Programming series.
The coronavirus pandemic has put 100 million jobs at risk in India alone. The numbers globally are not any better.
Its probably the most uncertain time in history, for employed people and job seekers.
However, companies will take time to rebuild their workforce. Firms will focus on hiring for unique and specific skills. Companies will want to be and stay lean.
Thus, with more people competing for the same position, screening and interviewing processes will change and tighten up.
And your Interviewing skills can make or break your opportunity.
Are you ready to stand out from the crowd?
Join us in this live webinar on 4th July 2020, 12 noon (45 mins). Dr. Debolina Dutta will bring together 28 years of HR experience to help you amp your interviewing skills and differentiate yourself in this crucial conversation.
She will cover:
1 What employers are looking for (more so now)
2 Typical interviewing styles
3 How do you prepare to differentiate yourself.
This webinar is meant for Students, faculty, young workers, and anybody seeking a job in these troubling times. We want to help young workers and students prepare for a new way of hiring and working in the new normal.
Technology can aid business but it cannot replace human touch - Kankana BauraAnil Kaushik
There has been a massive transition in HR in the last few decades, moving from mere paper pushers to becoming strategic partners. Technology, analytics and robotics are fast gaining importance and certainly they have made processes easier and less people dependent. However, no technology can take over the emotions associated with people.
Finding Your Dream PM Job in 2021 by Glovo Product LeaderProduct School
Main Takeaways:
- How to evaluate if you need a change from the current role
- How to find the companies you would be a fit for
- How to compare multiple offers and decide the best option
Whether you’re in your first year of university or your last, the time to start planning your career is now. Learn how to prepare and make the most of your time at university in 8 steps, so that by the time you’re ready to graduate, you’re ready to launch straight into a successful career.
From learning how to decide what type of job, employer and workplace you want, to how to sell yourself and make valuable connections by networking, these tips will help uni students and graduates be prepared for the world of work and to find their place within it.
Planning for a successful career never stops. Once you’ve taken the 8 steps listed here, there are a number of other resources you can check out further advice on USQ’s Social Hub and USQ’s career resource centre, Career Hub.
What's Included:
-Most Common Hiring Criteria
-Questions based on Management Skills, Behavior and Motivation
-Legal and Illegal Inquiries
-Candidate Evaluation Form
-After the Interview Process
Company leadership and hiring managers are only as great as the team they build. So, it’s no surprise that a core responsibility of all group managers is to design and hire top talent for their organization. But, in order to be effective at hiring and building a grade-A team, managers need to know what questions to ask during the initial interview stages. By asking candidates strategic interview questions, hiring managers can quickly identify the best job candidates or potential employees.
Cory Eustice, Talent Director at Hart, reveals ways the most effective leaders interview candidates to identify those great hires.
You’ll learn:
*The interview process most leaders and managers take
*The art and science to developing custom and strategic interview questions based on the role
*What to look for in the interview answers received from candidates
*The top interview questions CEOs ask candidates
See more upcoming LinkedIn Talent Solutions webinars: https://lnkd.in/gjfYMp9
Frequently poor performing employees are put on a performance improvement plan (PIP) but how many bosses do employees put on a PIP? I am going to recommend that you think of a ninety-day improvement plan for your boss. Yes, a private ninety-day performance improvement plan, for you to see if your boss can be changed and or have the self-awareness of what he/she is not doing well or doing that is toxic.
You've Landed! The critical importance of NOT starting a new job like you hav...Greg David
It is NOT just the job search world that has changed---it is the ENTIRE career management world that has changed, and it continues to change at an ongoing rapid pace. Learn how to ‘onboard’ and begin a new employment relationship in a unique and very different way than you have before. Increase your long term job stability, success, and growth. Created and shard by Greg David Laka of Laka & Company. Greg.David@Laka.com 312-528-9107.
AI won't take your job but someone using AI will take your job.
AI is a major topic of discussion today. Debates rage about the ethics, the potential for human extinction, obliteration of the workforce and plenty more between AI sceptics and AI believers. The variety and pace of development of the technology is unparalleled. It's almost impossible to keep up.
In this series of sessions at BoS Conference USA 2023 we’ll deep dive into how Autobooks retooled their business and ask the question, “What Happens if Product, Sales & Marketing Work Together?”
https://businessofsoftware.org/events/business-of-software-conference-usa-2023/autobooks-case-study/
A case study like no other. In this series of sessions at BoS Conference USA 2023 we deep dived into how Autobooks retooled their business and ask the question, “What Happens if Product, Sales & Marketing Work Together?”
By focussing everything they did on the needs of their customers and helping them grow, they also grew faster, made their lives easier and changed the way they think about collaboration across the company.
https://businessofsoftware.org/events/business-of-software-conference-usa-2023/how-autobooks-reinvented-itself-2/
The average lifespan of a first hire Product Manager is 11 months. This is terrible for Product Manager's and the businesses they join and then leave. What are the most common pitfalls that make this so difficult and what can founders and first hire Product Managers do to change this?
Tim shares an approach to make first hires a success that is focused on product but contains plenty of insights for hires in other functions. He starts before the hiring process starts and then share some tried and trusted guidelines for founders and Product Managers to make the first 12 months in the role a case study in excellence. He shares some templates you will be able to use to set yourself up for better outcomes.
https://businessofsoftware.org/talks/making-first-hire-product-managers-work/
You’ve got a great product customers love and you want to grow your user base. In this session, Lucy will explain why the smartest way to growth is to align your marketing with the strengths of your product so your product becomes a marketing engine.
She will show you how to understand the types of problems your customers experience and how that should shape your marketing to capture demand. Lucy will share case studies of companies that have developed powerful product led marketing approaches successfully including Grammarly, Hubspot. She will help you to understand the problems your customers face so that you can align your marketing and product marketing strategy with insights that will drive effective growth and product development.
https://bos.thebln.com/talks/your-product-as-a-marketing-engine/
B2B sales is hard and in a recession it gets harder. Over 70% of buyers think that sales people bring zero value to their buying process.
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https://businessofsoftware.org/talks/better-b2b-sales/
Alex will discuss his journey from author and expert on business models to being CEO and Founder of Strategyzer, the product business that he has built from his mountain retreat in Switzerland. He will discuss how he manages and leads a fully remote team spread across 12 countries, how some of his biggest breakthroughs as an entrepreneur have come from being coached, how coaching has helped him to resolve team conflict and why at the heart of the business is a commitment to transparency that allows everyone to be part of the journey.
https://businessofsoftware.org/talks/alex-osterwalder-coaching-leadership-in-remote-companies/
Oyinda’s experience in helping nonprofits transition to digital literacy has given her insights into how we can maximise the impact of technology in the world. How can established organisations make better use of tools and frameworks that we as software people use everyday?
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Whatever your business, you will learn how change happens and thus how your business can have more impact.
https://businessofsoftware.org/events/europe-2024/oyinda-bamgbose-how-tech-can-still-save-the-world/
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https://businessofsoftware.org/events/europe-2024/ninnu-campbell-how-to-make-people-fail/
Joe discusses why managing an effective external board for your organisation starts with understanding and managing your own internal board.
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You can learn to manage your mind, the voices you amplify and control in different contexts. The same is true for external boards – each member comes with unique history and perspective. Joe shares how understanding your inner board allows you to manage your board’s voices, amplify the right voices at the right time and know when you need to find new input.
https://businessofsoftware.org/events/europe-2024/five-traits-of-a-modern-ceo/
Imogen started her first company, Qudini, after leaving university and sold the business 10 years later, 2 months before Imogen’s first child was born.
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https://businessofsoftware.org/events/europe-2024/imogen-wethered-how-to-start-sell-a-software-business-in-a-decade/
Do you know what the top five regrets of the dying are? Wishing you had worked harder, surprisingly, isn’t on the list. Eleanor will discuss the importance of discovering one’s true purpose as a key step in the way to long-term fulfillment.
In this interactive session, (pens and paper provided…), she will challenge you to consider your own personal history, how it has shaped your identity and values and show how understanding that can help you lead a more meaningful life. Living a life that aligns with your values can be hard when you may have concerns about the opinions of others. Aside from the value individuals take from understanding their purpose, or ‘why’, in the workplace, more engaged and self-aware employees are happier, more engaged, productive and creative in the workplace – if your company values are aligned with theirs.
https://businessofsoftware.org/events/europe-2024/dr-eleanor-gunn-the-top-five-regrets-of-the-dying-what-you-can-do-now/
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- How to use what customers value to reverse engineer your ideal product experience.
- How to identify your leading indicators of success (which will more effectively influence your lagging KPIs like your free/trial to paid % & MRR growth).
- How to spot success gaps in your customer experience your team can fill.
https://businessofsoftware.org/events/europe-2024/claire-suellentrop-how-to-operationalise-customer-value-to-maximize-product-growth/
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https://businessofsoftware.org/talks/bruce-mccarthy-aligning-your-executive-team/
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https://businessofsoftware.org/events/europe-2024/bob-moesta-live-jobs-to-be-done-case-studies-and-problem-shooting/
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“We are in 2107 years in the future, we are looking back in time to warn 2024 of the misuse of AI.
We have 2 billion less of the population, water levels rose and took land, harvest and some technology away from us and not everyone survived or knew how to do everything you do in the present.
We should have worked together more, we do now. We could have focused on the right things to use AI for rather than to help the rich stay rich and live longer. We appreciate what value people can offer rather than making them redundant.”
- Mike 🙂
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BoSUSA22 | Bob Moesta and Katherine Thompson | JTBD Hiring and Careers
1. September 28, 2022
Bob Moesta
Founder | CEO - The Re-Wired Group
Adjunct Lecturer | The Kellogg School
of Management @ Northwestern
Are Your Employees
Making Progress?
A JTBD approach to Hiring, Mentoring and
Retention
Katherine Thompson
Principal – The Re-Wired Group
15. Do These Pushes Apply to You?
15 15
Don’t respect or trust
the people I work with
Feel like the work I’m
doing has little or no
impact on the
company or world
The way I’m managed
is wearing me down
My current company
is struggling and the
end feels near
End up with a new
manager and feel like
I’m starting over
Feel disrespected/not
trusted
Realize I’m at a personal
milestone/life event
Reach a milestone in my
career
Realize work is
dominating my life and
I’m sacrificing time for
myself or my family
Am challenged beyond
my ability or logic or
ethics
Am NOT challenged
and/or bored in my
current work
Can’t see a place for me
to go or grow in my
current organization
Feel like I’m on my own,
ignored and not
supported at work
17. Do These Pulls Apply to You?
17
Have more time to
spend with others in
order to carry my weight
My values and beliefs
are aligned with the
company and the people
I work with
My job fits into my
existing personal life
Reset my life and start
over
Gain skills for a future
job or career
Be acknowledged,
respected and trusted to
do great work
Find an employer who
values my experience
and credentials
Feel like my job is a step
forward for me and in
the eyes of others
Have the freedom and
flexibility to do my best
work
Have time for me
Be recognized for my
work’s impact on others
and the business
Have a supportive boss
who guides me
Be part of a tight-knit
team I can count on
Be challenged, learn
and grow
Find a job I know I can
do
Support my growing
responsibilities
23. The Old Paradigm
“Companies Hire Employees”
The New Paradigm
“Employees Hire Companies”
Reference Point: The company + Fill Job Opening Reference Point: The Employee + Their progress
Flipping the Lens