Joshua Harris - Social Media Manager
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Joshua Harris has over 10 years of experience in social media management, marketing, customer service, and event planning. He has a proven track record of developing engaging social media strategies that significantly increased followers and impressions for Geek Bar. His skills include creating consistent brand voices, developing audience engagement, shooting promotional photos and videos, and assisting with live events. He is proficient in various social media, design, and project management tools. Harris holds a Master's degree in Theatre and Bachelor's degree in Youth Ministry.
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- 1. JOSHUA HARRIS Social Media Manager joshuakharris@gmail.com 4255 N. Whipple, Chicago IL 60618 4056133488 PROFESSIONAL EXPERIENCE Social Media Manager | October 2014 – September 2015 Geek Bar Chicago, IL ● Forming Brand Strategy: Developing and implementing a rigorous social media schedule across 7 channels, resulting in 13,916 new followers over 11 months with an average of 477,037 monthly impressions. ● Creating Engaging Content: 612 scheduled primary posts per day, across Facebook and Twitter, with additional live content via Twitter, Instagram, Tumblr, and Periscope. ● Exemplifying Brand Voice: Creating and maintaining a consistent voice for all public messaging. ● Developing Audience Engagement: Engaging with and responding to customers, partners, and prospects promptly via Twitter, Facebook, and Instagram. ● Creating a Visual Brand: Shooting photos and videos at least 4 times per week to expand visibility and increase engagement, plus creating 4+ daily graphics to brand and market events via GIMP software. ● Live Audience Engagement: Assisting with creating and running 24 monthly events to ensure a smooth and enjoyable customer experience. ADDITIONAL FIELD EXPERIENCE ● Created and managed successful crowdfunding campaign via Kickstarter in 2013. ● Contract work, including: data entry, project management, administrative assistance for a major bank and a large furniture company House Manager & Box Office Associate | November 2008 – October 2010 Metropolis Performing Arts Centre, Arlington Heights, IL ● Supervised volunteers and provided customer service and ticket sales using ProVenue software. Casting Intern | September 2008 – February 2009 Metropolis Performing Arts Centre, Arlington Heights, IL ● Wrote and revised performer contracts, while creating and maintaining digital performer database. Professor of Communications and Theatre | September 2003 – May 2008 Hillsdale Free Will Baptist College, Moore, OK ● Course load of 10 hours per semester, including public speaking, voice and diction, interpersonal communications, and theatre. Warehouse Assistant | November 2013 – August 2014 Finch’s Beer Co. EDUCATION Master of Arts, Theatre | Oklahoma City University | May 2007 Bachelor of Arts, Youth Ministry | Hillsdale FWB College, Moore, OK | May 2003 ADDITIONAL SKILLS Computer Proficiency: Experienced in MS Word, Excel, Access, Outlook, and Power Point; SproutSocial social media management software; GIMP graphic design; Facebook, Twitter, Instagram, Tumblr, Periscope, Snapchat, and Pinterest; PC and Mac experience. Leadership/Management: Experienced in teaching, solving customer problems, volunteer management, and executing tasks under pressure. Communication/Customer Service: Excellent written and verbal communication online, via phone, and in person.