Jonathan Kelly is an IT Director with over 20 years of experience leading projects valued over $10M for companies like Microsoft, Dell, and HP. He has a proven track record of delivering projects on time and on budget while ensuring compliance. Some of his key areas of experience include cloud solutions, cyber security, and network infrastructure. His background includes roles managing teams of up to 50 people and orchestrating the setup of organizations to achieve partnerships like Microsoft Gold Partner status. He has helped transform both private companies and government entities through strategic consulting.

1. JONATHAN KELLY
07776130164 │ jkellyuae@gmail.com
IT DIRECTOR
SEASONED TECHNICAL LEADER OFFERING A DYNAMIC LIST OF SUCCESSES PROVIDING THE CONTINUOUS DELIVERY OF
TOP QUALITY PRODUCTS / SERVICES FOR GLOBAL ORGANISATIONS SUCH AS MICROSOFT, DELL, AND HP
Microsoft and ITIL certified professional equipped with over 20 years of experience orchestrating full lifecycle
of projects valued at over $10M and encompassing teams of up to 50. Highly committed to the timely and within-
budget completion of ventures while ensuring compliance with organisational policies, procedures, regulations,
and standards. Works collaboratively with cross-functional teams in the attainment of challenging objectives.
Builds and drives efforts of talented specialists charged with delivering complex infrastructures ranging from
public / private / IAAS cloud platforms to transformation of IT cost centres into dynamic assets.
Key Projects / Areas of Strength:
Kingdom of Saudi Arabia Cyber Security │ Kuwait Airlines Network Infrastructure Rebuild
EAA VDI Private Cloud Design and Implementation │ System Centre Configuration Management
System Centre Operations Management │ Strategic Transformation Consulting │ PMOs
Value Added Presentations │ MS Azure, Private Cloud, Win 10 OSD
CAREER SUMMARY
IT Service Delivery Director 2012-2016
Halian Ltd. & International UK / UAE
Delivered strategic direction of company’s Global Services team representing major partners such as Dell and
Hewlett Packard. Ensured efforts aligned with business strategies and sales mission as well as product / service
compliance with corporate regulations and top quality standards.
Key achievements
 Orchestrated set-up of company to achieve Microsoft Gold Partner standing.
 Drove client journey throughout transformation to cloud utility-based infrastructures.
 Led multi-tenancy cloud design / implementation for customers such as CGI, encompassing full Microsoft
System Centre stack, offering a secure set of IAAS cloud solutions to the UK “G” cloud programme.
 Streamlined customer sales and on boarding, minimising time from two weeks to hours. Introduced
processes to import sales data and create a workflow that automatically built customers’ infrastructure.
 Played a key role in building clients’ service offerings for IAAS, including pricing models with the billing
automation system.
 Achieved turnaround of failing services division into profit-generating business asset.
 Rolled out MSP offering and NOC, including service offerings of Reactive, Proactive, and fully managed.
 Innovated and delivered Professional Services automation tools.
 Directed successful consultancy engagement for the Weir Group, including feasibility studies on transition
to cloud model with IT department becoming a service provider and renting IAAS back to all units.
 Selected to serve as strategic advisor to Dell, BT, and Government of Saudi Arabia on their National Cyber
Security Centre.
Senior Business Advisor – Microsoft 2011-2013
Ultima Business Solutions UK UK / UAE
Pioneered creation of Core Infrastructure Optimisation strategy focused on elevating customer journey through
needs analysis, user preference, and goals.
Key achievements
 Coordinated Windows 7 migrations from business case / pre-sales right through to delivery utilising SCCM,
MDT, Flexera AMS, and Group Policy Preferences for customers such as Porsche and BMW.

2. JONATHAN KELLY │ 07776130164 │ jkellyuae@gmail.com
 Transformed UK NHS infrastructure into a shared services model by breaking down political barriers and
standardising IT services into a centralised cost centre, radically lowering public spend.
 Optimised and standardised business transformation services through creation of blue prints and consulting
methodology.
Microsoft Technical Director 2008-2011
Stratussoft UK
Spearheaded go-to-market strategy as well as efforts of consulting and project delivery teams assigned to
Windows 7 and core infrastructure offerings (Microsoft System Centre, VMware, Altiris CMS, Altiris AMS, Cloud
Computing, 2008 Server Migration, Win 7 Migration, Thin Client, App Virtualisation, VDI, and Operational
Imaging (MDT 2010)).
Technical Director 2004-2008
TCO Solutions UK
Participated in company start-up through development of technical strategy and service platform. Performed
pre-sale, consulting, and scoping of client requirements. Provided expert design of business solutions in
alignment with needs. Played a key role in the allocation and management of team of 60 consultants across
EMEA.
Key achievements
 Project managed a wide range of blue chip Wise best practice implementations, including Reuters,
Nationwide, Nomura, Canon, and Norwich Union.
 Handled pre-sales for Altiris in support of major accounts such as IBM.
 Slashed IT operational cost 3 million GBP by establishing custom asset management solutions for BP
(75,000 desktops) globally, binding IT procurement to automated delivery of servers, desktops, laptops,
and mobile phones, with an initial ROI in three months.
 Managed design operations for Vista migration for the BBC (40,000 desktops), using SCCM, wmi, and VB
scripting with AD lock down’s, Wise Package Studio, and application compatibility.
 Delivered WDS for Nomura to automate a zero touch build with VB scripting and group policy.
 Cut support costs and downtime through creation of complex release management processes for major
banks using TCO’s products and Wise Package Studio, ensuring cumbersome manual processes were
replaced by automated fail-safe methodologies.
 Worked on high-profile multi-site consulting engagements scoping SCCM for clients such as the BBC,
Nomura, and Canon.
 Designed automated software delivery tools to facilitate distribution with SCCM.
Additional experience includes roles of Senior Systems Management Architect for LANDesk (2003-2004),
Systems Management Architect at Allen & Overy (2001-2003), Systems Consultant at Fujitsu (1997-2001), and
Field Service Engineer / Team Leader for Compaq / BIC Systems.
EDUCATION AND TRAINING
Microsoft Certified Trainer│ MS Certified Systems Engineer Private Cloud (Progress) │ Microsoft Certified IT
Professional Windows 7 │ ITIL Certified
Technical Author │ 6 GCSE’S │ Downshire Secondary School
Computer Maintenance │ City & Guilds
BTEC │ Supervision & Management