1. John Michael Bliss
29669 N 69th Dr. Peoria, AZ 85383 (623) 341-0132 Jbliss30@yahoo.com
Objective:My goal is to acquire a challengingpositionwitha companythatbelievesinthe powerof inspiringandallows
me grow to my true potential.A companythatisnot afraidto be great and inspire theirpeopletobe great.
Charles Schwab
01/26/2015- Present
Broker Trainee (CSS&R)
Workinginthe worldof financial servicesin aunique positionatSchwabas an Associate Financial Service
Professional(BrokerTrainee) Performinafastpaced,inboundservice centerenvironmentof about70-90 callsa
day representingSchwabineveryinteraction using, active listeningandopenendeddialogue,togaina
thoroughunderstandingof clientsfinancial needs.Askthe difficultquestionswiththe understanding,the right
question,canchange a client’sfuture.Resolveclientissuesbyleveragingtechnologyandbusinessexpertswithin
Schwabto effectivelymeetthe client needs. (Licensesseries63)
Grand Canyon University
02/13-11/14
EnrollmentCounselor(KBCOB)
Responsible forthe admissionprocessof studentsenrollingatGCU. Walk prospective studentthroughthe
applicationprocessandassistingthemwithfinancialaidif needed.Managinga CRMdatabase of currentstudentsalong
withindividualswhohave inquiredaboutinformationforouronline programs.
04/12- 2/13 SmartPractice
Territory Manager:
Managing and maintaining 400 accounts. We supply all the back office clinical needs of a dental practice. Taking
incoming calls and place order along with outbound calls to dental office with in my account base to insure they have
everything they need.
10/09- 4/12 UniversityofPhoenix
Enrollment Counselor/Team Lead
Responsible for enrollment of doctorallearners throughout the enrollment process, such as providing
information about the school, the programs, cost of education, and the overall application process.
Responsible for walking learners through the finance process such as financial aid. Maintain and organize a
large data base and use customer service skills in order to help learners as needed through the first three
months of their program.
9/02-10/09 Blissful Yoga& Personal Training Studio
Owner

2. . Individual and class instructor of power yoga and one on one personal training
Started business from the ground up. Set up business plan and implementation of such plan, from location
to build out. Established marketing plan to attract business along with the full spectrum of customer
service. Ran every aspect of the day to day operations, keeping the books, establishing a budget and sticking
to it. Developing the schedule and training future yoga instructors
03/00-09/02
PersonalTrainer
05/95-03/00
Courier
High school Diploma
ISSA Personal Trainer
Certification
BS in Applied Management
40 credits completed
Licenses: Series 63
Arrowhead Country
Fed Ex
Education and Certifications:
Certified Life Coach
Grand Canyon University